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Comp. Value: $329.99

Customer reviews

Rating 4.3 out of 5 stars with 778 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers love the INZONE H9 Wireless Noise Canceling Gaming Headset, especially the great sound quality and features. Many find the headset to be very comfortable. Additionally, the battery life is considered to be incredible.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 778 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 3 out of 5 stars

    H9 inzone meh maybe

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good. Headset is more comfortable than the sony pulse headset and is adjustable. How ever the adjustment doesnt go small enough. Honestly who buys these and extends the arms all the way. With it on the smallest setting it is just a tick better fit than the non adjustable pulse head set. For reference im 6ft tall 160lbs and i dont have a melon head like the engineers who keep making these headset designs. All the r&d and that issue never came up?? However unlike the pulse the h9 is very comfortable even for hours of use on a long night of gaming. There seems to be electronic interference that i never had a issue with the way less expensive pulse headset. For 300 dollars this headset should have less issues but as i stated the comfort is better than the pulse and for that reason alone im keeping them. The capability to use with your phone at same time is a feature that seems unnecessary to me but opinions may differ.but while using headset for gaming when you answer a call your still hearing your games and ingame chats at same time so you must use the button on the side to change which your hearing more of. So at that point i might as well just pick up my phone and take the call and mute my headset. Also theres a switch to go from pc to ps5 this is crucial to switch or it wont display power level on your ps5 hope this review helps someone make up their mind on this product i actually had a friend recommend these he is 300lbs at 6ft he still wear it on the smallest setting if these issue get addressed id be glad to recommend but as of now its a hard pass since the comfort was literally the only redeeming quality these had to offer. And since im tired of searching for a better headset these will have todo.... For now

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MatthewS,

      Thank you for the review and we're glad to hear that you like the sound quality and smart features of the headphones.Your feedback regarding the comfortability design is greatly appreciated. If you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Thank you for choosing Sony!
      -David Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the best overall gaming headphones. Very comfortable, sounds great, easily accessible from game to phone, long battery life. Only thing is price is a little steep.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrianG,

      Fabulous! We are so happy to know your satisfaction with the very comfortable fit design, exceptional sound quality, ease of use, and long-lasting battery life of the INZONE H9. We greatly appreciate your feedback with the price of this Wireless Noise Canceling Gaming Headset.

      The INZONE H9 noise cancelling headsets are designed with 360 Spatial Sound for Gaming and our proven hardware technology, so you can detect where your opponents are and how far away. Even players hiding in shadows, or behind walls and obstacles, can’t stay hidden for long. With Ambient Sound Mode, you can play your game and still hear important sounds like phone calls, doorbells, or someone speaking to you in your environment. And just like with Sony music headphones, it’s just a touch of a button to switch to noise-canceling mode. A flexible flip-up boom microphone with mute function allows you to communicate effortlessly in-game with squad members. The H9s also feature simultaneous 2.4GHz and Bluetooth connection, so you can enjoy smartphone calls and voice chats at the same time. Enjoy gaming throughout the day and even the night with up to 32 hours of continuous play from one single charge. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take you into the action for hours on end.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The general consensus was ovrrall good, as i has the previous version of the ps headset for my ps4. I was theoughly happy with thos pair. They are lightweight, robust sounding, and they look failry attraive as well. The sound quality is great, the noice canceling feature is a must. The controls are pretty straightforward. The one downside i have is the build quality, as the feel a little flimsy like they can beeak easily. So be mindfull of handling. Overall i am happy, and would recomend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bigboomski, thank you so much for sharing your experience with the WHG900N and for your loyalty as a returning user. We’re thrilled to hear that you are enjoying the lightweight design, robust sound quality, and attractive appearance. It’s great to know the noise-canceling and easy-to-use controls are making a positive impact for you.

      We appreciate your honest feedback about the build quality and will make sure to share your comments with our product team. Your insights help us as we strive to improve durability while maintaining comfort and performance.

      Thank you again for recommending the headset and taking the time to review. If you ever have questions or need support, we’re here to help!

      Thank you again for choosing Sony!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony Playstation noise cancelling!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The INZONE H9 Bluetooth headphones are great for hours of gaming on the PS5. It's equiped with controls for party chat and game volume on the headset. There are no extra wires or attachments for volume control and that is the best feature in my opinion. It has amazing surround sound and is noise cancelling. Call of Duty, Apex Legends and other games that require acute hearing is perfect for the headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GabrielV,

      It is great to hear that the Sony INZONE H9 Bluetooth headphones are perfect for hours of gaming on your PS5! We are delighted you appreciate the design, especially the dedicated, integrated controls for chat and game volume—we agree that feature is incredibly convenient. Thank you for recognizing the amazing surround sound and noise cancellation capabilities that make them ideal for games like Call of Duty and Apex Legends. Your detailed 5-star review is fantastic!

      Thank you for choosing Sony!

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    CRISP SOUNDS, POWERHOUSE CUSTOMIZATION, EASY SETUP

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am blown away by the quality and performance of the H9 Headphones. Right out of the box the headphones had a sleek look and feel to them. It reminds you of the PS5 texture and look, very sleek appearance. The package was very minimalistic which is awesome, there are no cords or cables needed, no hubs...it's all wireless and program controlled so there is no need for an external hub. I like the streamlined setup and use of these headphones. I use them on my PC because that's where I do my gaming. The initial setup was completely stress-free and easy, all i had top do is connect the USB receiver provided and when i turned on the headphones it automatically connected. The INZONE hub gives you extreme control over the sound quality, equalizer, ambient noise control, noise-cancelling and button control options. It gives you control over every aspect of the sound and customization. The SOUND is very clear and sharp, i used the equalizer setting and pumped the bass a bit and i now have it setup just the way i like it without fiddling with an external hub like the Astro a40. There is minimal sound leakage when pumping the sounds thru the headphones and the spatial sound option takes a little getting used to but it does provide an echo like setup which feels spacious and surround sound like..not amazing but interestingly fun..it doers add a little bit more sound enjoyment to the gaming. OVERALL AWESOME HEADPHONES THAT DO WAY MORE THAN YOU THINK!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi veritech13, Awesome! We're glad that you are happy with this INZONE H9 Wireless Noise Cancelling Gaming Headset.
      Our 360 Spatial Sound for Gaming, activated by the PC software INZONE Hub, features a newly developed virtualizer for gaming that reproduces spatial sound out of multi-channel audio signals as the game creators intended. Also, with the smartphone app 360 Spatial Sound Personalizer, you’ll get spatial sound optimized to your ear shape for truly personalized gameplay. We’ve designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Ducts on the housing of the INZONE H9 control and optimize low-frequency sound reproduction for powerful bass that makes deep sounds like explosions and engines seem incredibly real. Hear the drama and intensity of your gaming world all around you. Thanks for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    A sensible buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm satisfied with my Sony headphones, the "Over the Ear" feature holds true, delivering clean and undisturbed sound which intern, enhances my listening pleasure but my only drawback is, I'm not getting the bass response I thought would be there but this is okay because the quality of the acoustics within the headphones along with a high quality microphone, surely makes-up for the limited bass response, so try them. Happy shopping, Harrington.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SkinnaRock,

      It brings us great joy to hear that you are enjoying the clean, immersive sound and comfort of the INZONE H9! We designed the over-ear fit specifically to provide that undisturbed acoustic environment you mentioned, allowing the high-quality microphone and crisp audio to shine during your sessions. We appreciate your honest feedback regarding the bass; it is wonderful to know that the overall clarity and acoustic performance have made these a must-try in your book.

      Thank you for choosing Sony to enhance your listening and gaming pleasure.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    My favorite headset!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a huge fan of this headset. They're comfy, hold a charge for multiple gaming sessions. Sound quality is fantastic!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristaH,

      We're delighted to hear that. Thank you for giving your Sony headphones a perfect 5-star rating—it's fantastic to know you’re enjoying the comfort for long gaming sessions, impressive battery life, and the standout sound quality. Your Sony WHG900N headphones are crafted to deliver immersive audio and reliable performance, making them a great companion for every gaming adventure.

      Thank you for choosing Sony—wishing you an exceptional day!
      DiegoV. Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Almost Endgame

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are quite literally some of the best headphones I have ever used for music and gaming. It does a very very good job of using surround sound both for computer and PlayStation. They are really comfy, but I will give a little warning that the headband cushion will tend to start coming off after a long time of use. I bought an aftermarket one because it is simply one of the best I have ever used.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing this phenomenal and detailed review, Jeffafa!

      We are absolutely thrilled to hear that the WH-G900N INZONE H9 headset has earned the title of one of the best headphones you have ever used for both music and gaming.

      It’s especially rewarding to know that you find the 360 Spatial Sound for both PC and PlayStation to be incredibly effective. We designed this headset with those immersive gaming and listening experiences in mind, so your feedback is a wonderful validation of that effort. We are also glad to hear you find the headset to be really comfortable!

      We also genuinely appreciate the valuable warning about the headband cushion over time. Your proactive solution of purchasing an aftermarket cushion highlights your passion for the product, and we will certainly be passing this specific, long-term durability feedback to our design and quality assurance teams for future improvements.

      Thank you again for choosing Sony to be a part of your gaming and music setup!

      Best regards,
      Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up crisp sound, and lightweight, and can adjust to your PC and PlayStation

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RanonM,

      Thank you for choosing Sony!

      We couldn't be happier to hear that the WHG900N offers easy setup, crisp sound, and a lightweight design, along with seamless adjustment for both your PC and PlayStation. It’s wonderful to know our product fits smoothly into your tech setup and enhances your experience.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    H9 inzone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not 100 percent sure to buy it but as soon as I got them, the sound is immersive and very clear, soft to wear, easy to install as plug and play, definitely recommended

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello WillR,

      Thank you for choosing Sony!

      We're very glad to hear that you are enjoying your WHG900N headphones! It's wonderful to know that you find the sound immersive and very clear, that they are soft to wear, and that the plug-and-play installation was easy. Your recommendation means a lot to us. Thank you for your feedback!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones! Being able to play video games and still be connected to phone so I don’t miss any calls or messages! I highly recommend these! Also having the ability to use noise canceling mode makes a world of difference in my gaming especially for games like Rainbow 6 Six Seige! Also the battery life is amazing! I used my headset half the time for discord to chat with friends!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, FaithA!

      We are so pleased to hear how much you love your WH-G900N headphones. It's incredibly rewarding to know that the ability to stay connected to your phone while gaming is so useful for you. We designed these headphones to provide a seamless and high-quality audio experience, so it's wonderful to hear how well they've integrated into your gaming and daily life.

      It’s also great that you are taking advantage of the noise-canceling feature and that it is making a big difference in your gaming. We designed this feature to help you focus and get fully immersed in the game, so it's a huge win for us to know it's working so well for you.

      Thank you again for your strong recommendation and for being a Sony customer.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    For ps5 and pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your looking for a great ps5 headset this is it you can customize eq sound but the only downside it's only available for PC wish it was a app companion that you can download but whatever the headset is pretty bulky but asides being bulky they are clouds that sit in your ears the sound to me it's amazing the aesthetic I'm in love because it looks like the ps5 the flip to mic is also pretty good but the price holy moly I think it tooooopooo high for the $300 is allot of money I would Puth this at the $250 to 230 or maybe even cheaper but other than that to me they are amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there,

      Fantastic! We are really thrilled to hear your satisfaction with the exceptional sound quality, aesthetic design, and very comfortable fit of the INZONE H9 Wireless Noise Canceling Gaming Headset. We truly appreciate your feedback with the availability of the equalizer settings to other devices, size, and price of these headphones.

      The INZONE H9 noise cancelling headsets are designed with 360 Spatial Sound for Gaming and our proven hardware technology, so you can detect where your opponents are and how far away. Even players hiding in shadows, or behind walls and obstacles, can’t stay hidden for long. With Ambient Sound Mode, you can play your game and still hear important sounds like phone calls, doorbells, or someone speaking to you in your environment. And just like with Sony music headphones, it’s just a touch of a button to switch to noise-canceling mode. A flexible flip-up boom microphone with mute function allows you to communicate effortlessly in-game with squad members. The H9s also feature simultaneous 2.4GHz and Bluetooth connection, so you can enjoy smartphone calls and voice chats at the same time. Enjoy gaming throughout the day and even the night with up to 32 hours of continuous play from one single charge. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take you into the action for hours on end.

      Thank you for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Ok headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product quality. Good. Battery. Amazing better than the pulse but you can get better options with the price of this one. Mic not that good sound it’s ok but not incredible

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Beats,

      We are glad to hear that you are enjoying the amazing battery life of your INZONE H9, which at 32 hours is a significant step up from the standard Pulse 3D headset. We appreciate your honest feedback regarding the microphone and sound quality; for the best audio experience, we recommend using the INZONE Hub software on PC to customize your EQ settings and activate 360 Spatial Sound, which can significantly enhance the "ok" out-of-the-box sound into something much more immersive. For the microphone, ensuring the boom is positioned close to your mouth and checking that the Auto Gain Control is active in the Hub settings can often help improve clarity for your teammates. Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great gaming headset with awesome ANC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, a little better than the Pulse 3D headset, however, the real reason I purchased this pair was due to the fact that the Pulse 3D headphones were always extremely uncomfortable to wear longer than 30 minutes, whereas these cans are extremely comfortable and well made, with great battery life too. The active noise cancelling is pretty incredible - turn it on and the noise from the air conditioner 6 feet away is completely muted.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EntropicBoy, wow! We're glad you like your new gaming headset! We've designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Prepare for victory with Sony’s INZONE H9 premium gaming headset. With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. Developed from our expertise in music headphones, the diaphragm of the INZONE H9 has a unique shape that allows it to reproduce extremely high-frequency sounds with high compliance, as well as authentic low frequencies, for an immersive gaming experience. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphones HANDS DOWN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best pair of gaming headphones I’ve owned. Super comfortable with ear cups that sit nicely onto your ears. Great noise cancellation, very comparable to the Bose Quiet Comforts. Phenomenal sound and an amazing experience when it comes to the headphones 3D sound technology. Microphone is great and the mic feedback is a plus. Quality of the microphone is also above average. Mute button is convenient given you just have to raise the mic up to mute it. Overall an amazing headset. Way better than my previous headphones (Astro A50+) Also 32 hour battery life? Can’t get better

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eldar, That's great! We're glad to hear that! Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise cancelling for supercharged hearing and super sharp reflexes. INZONE H9 allows you to enjoy the immersive sound of PlayStation® 5’s Tempest 3D AudioTech for gaming with greater spatial expression. Works seamlessly with PlayStation®5 consoles and special PS5™ features for enhanced performance. Enjoy gaming throughout the day and even the night with up to 32 hours of continuous play from one single charge. Thanks for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Greatest ever?!?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been grinding ranked matches for years, and I can confidently say these headphones are some of the best I’ve used for competitive play. The audio clarity is insanely good, footsteps, reloads, and movement cues all come through clean and separated. I’m picking up enemy positions faster than ever, and it honestly feels like cheating sometimes with how accurate the directional audio is. The mic quality is just as impressive. My teammates immediately noticed the difference the first time I used it. No more “you’re cutting out” or “your mic sounds weird.” My callouts come through crisp, loud, and without background noise. Even during chaotic matches with my keyboard clacking away, my voice stays front and center.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Peashooter,

      It’s rewarding to hear how the Sony INZONE H9 has elevated your performance in high-stakes gaming sessions! We are particularly pleased that you are experiencing the detailed and precise spatial audio, which gives you a tactical advantage in detecting opponents’ movements. It is also fantastic to know that your teammates immediately noticed the improvement in your communication, as we engineered the microphone for clear, reliable voice transmission free from disruptive noise.

      Thank you for choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Comfortable headphones......but I need a case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these expecting above average headphones (I know, I'm paying a premium price, but I really didn't enjoy the PULSE 3D headphones), and let me tell you I'm shocked at how great these FEEL. They are very very comfortable, I feel like I can wear these all day. The PULSE 3D headphones by comparison felt very stiff and constricting, not very comfortable. These H9 headphones have leather earpads which just feel great. I used to have Astro A50 headphones as well, and its cloth earpads just feel so bad compared to this. They also sound great, which has to be expected with such a steep price tag. On the PS5, going from NBA2K22 to Twitch to Youtube to Spotify, all sounded great. My friends did say my mic did sound a little rough though, which is disappointing. But they could still hear me, so it gets the job done in that regard. I would give this 5 stars.........but I am taking off a star because it didn't come with a case. At least the Astro A50 had a charging stand. Charging the H9's are easy using a USB-C cable, but I would've really liked a case to store this in when I'm not using them (maybe I've been spoiled by the case that came with my Beats by Dre headphones). Anyway, it was a steep price, but I am really enjoying them, so it's an easy 4 stars from me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi kfactor,

      Thank you so much for the 4-star review. We are sorry if our PULSE 3D wireless headset didn't live up to your expectations. On the other side, we are thrilled that you are satisfied with the very comfortable fit design, built quality, ease of charging, and superb sound of our INZONE H9. We truly appreciate your input with the price, microphone quality, and case to store this Wireless Noise Canceling Gaming Headset.

      For the microphone/call quality, you may find the following links helpful:
      https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670442.html
      https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670443.html
      https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670441.html?search=microphone

      And for the case, you can sometimes find this accessory from third-party dealers. You may contact your Dealer/Best Buy to check if they have a compatible case for this Headset.

      The INZONE H9 noise cancelling headsets are designed with 360 Spatial Sound for Gaming and our proven hardware technology, so you can detect where your opponents are and how far away. Even players hiding in shadows, or behind walls and obstacles, can’t stay hidden for long. With Ambient Sound Mode, you can play your game and still hear important sounds like phone calls, doorbells, or someone speaking to you in your environment. And just like with Sony music headphones, it’s just a touch of a button to switch to noise-canceling mode. A flexible flip-up boom microphone with mute function allows you to communicate effortlessly in-game with squad members. The H9s also feature simultaneous 2.4GHz and Bluetooth connection, so you can enjoy smartphone calls and voice chats at the same time. Enjoy gaming throughout the day and even the night with up to 32 hours of continuous play from one single charge. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take you into the action for hours on end.

      Should you need more information/assistance with our product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Best Headphones Ive ever put on.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In terms of audio quality and noise cancellation as well as battery life it is KING. However the software it ships with leaves lots to be desired, and it is almost impossible to update the firmware so this is why I give 3 stars, when it really should be 6 stars instead. While I could not update the firmware, and the application does annoyingly prompt me to do so, the headset has the best audio experience in the market, so I will put up with the software issues and continue using them regardless. Putting this headset on and not being able to hear noise around you is an amazing experience. You won't want to use any others if you try this first, you have been warned :)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi designerexpert,

      Thank you for the review and we're glad to hear that you like the sound quality, noise canceling and battery life of the headphones. Your feedback is greatly appreciated. You may find this link helpful on how to properly update the software of the headphones.

      https://www.sony.com/electronics/support/headphones-gaming-headphones/inzone-h9/software/00283325

      Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise canceling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    This is a quality headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Very comfortable but did get a bit warm after a few hours. The noise cancelation has to be the best I ever used for a gaming headset. I live in a noisy area and it blocked out everything inside and out. The sound from both gaming and music is amazing. Pairing up for both PS5 and Desktop was fairly easy after loading the Inzone software. The H9 dongle can be used for both PS5 and PC. Cons: The Bluetooth is only accessible on the PC, So you'll need a seperate BT dongle for it to work on most PC gaming Towers. Most tower motherboards do not have Bluetooth. The spatial settings are real pain to set up. I've had these for a week or two and still can't get it to work. Like I had mentioned above the heat from the ear cups got warm to the point of getting hot where I needed to take them off for a breather a few times. In addition they can not be replaced. Verdict: I have to say overall this is a quality headset. It sounds great on both PC and PS5. I didn't mention the mic because I don't use it. My only 2 complaints is the BT issue that even when you do get it to work will not work with the PS5. The other is the high price. But despite both? I do recommend these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NYCJim57, Thank you for taking the time to review the INZONE H9 Wireless Noise Cancelling Gaming Headset. The headset can be paired with up to 8 devices. If a new device is paired after 8 devices are already paired, the registration information of the paired device with the oldest connection date is overwritten with the information for the new device. The headset can be paired with multiple devices, but can only play music from 1 paired device at a time. Connect to a smartphone via Bluetooth® while connected to 2.4 GHz wireless. You can enjoy smartphone calls and voice chats over Bluetooth while playing games using the USB wireless connection. On the right earcup is the game/chat balance button, as well as power and Bluetooth buttons. For more details, please refer to this link: https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670451.html.

      Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise cancelling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. Thanks for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    A Mixed Bag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have mixed opinions on this headset. Good: -Decent Sound but no EQ option if using them with the PS5, unlike the Pulse3d Elite headset that allows you to EQ them on the PS5. This headset can only be EQ'ed on the PC. -Better design than the Pulse3d & Pulse Elite, as there isn't a single plastic head band that is easily cracked. (Have had multiple of the two listed headsets crack along that poor design choice) -ANC (Noise Cancellation) is very good. We had trees cut down in our backyard and the woodchipper was right outside ofy bedroom, shaking the house for hours. The ANC worked so well that I was able to fall back to sleep with them on. The Bad: - Bulky & Ugly for use outside of the house. -The Mic is subpar and people said that it sounded incredibly cheap, even though the "tilt to turn on/off" feature is convenient. -For the Price there are other competitive options, likely making going for a set of pure headphones, or a gaming headset with more options a choice worth considering. Conclusion: If you're going to use these in the house and want solid ANC, or you are tired of the durability issues with other Playstation Headsets than these are a decent sounding option. If you want something with a good mic, easily controlled through your PS5 for gaming, or something that doesn't make you look like an air traffic controller then there are likely better options available in the price range.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DeeJay23,

      Thank you for the review. We're glad to hear that you like the design, equalizer and noise canceling of the headphones. Your feedback is greatly appreciated. Thank you for choosing Sony!

      -David Sony_US