Customer Ratings & Reviews
- Model:
- WHG900N/W
- |
- SKU:
- 6510363
Customer reviews
Rating 4.3 out of 5 stars with 714 reviews
(714 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the INZONE H9 Wireless Noise Canceling Gaming Headset for its amazing sound quality, comfort, and great battery life. Some customers find the price a little high, and others have noted that the microphone boom is not detachable. Additionally, a few customers have reported issues with the software. Overall, the headset is praised for its positive features.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super comfortable and easy to use. My husband loved them
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Chelinf,
Thank you for choosing Sony!
It brings us great joy to hear that the WHG900N is super comfortable and easy to use, and that your husband loved them. Knowing our products bring comfort and enjoyment to your daily life means a lot to us.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Rated 3 out of 5 stars
Great sound, Great comfort, Subpar quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to Return my pair left side a year in started to glitch in and out. Its too bad because otherwise the sound quality is amazing and the headset is super comfortable you barely feel it on your head.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Lencho310,
Thank you for the feedback. We're glad to hear that you like the sound quality and comfortable design of the headphones. It is unfortunate that the unit had to be returned. Thank you for sharing your experience and we hope you will consider Sony again in a future purchase.
-David
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Top quality
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great! The noise cancelling is excellent. Very comfortable!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ToriT,
Thank you so much for the positive feedback! It's wonderful to hear that you are enjoying the noise cancellation and comfortable fit of your INZONE H9 gaming headset. We always strive to deliver the best quality with our products and aim to provide the best experience possible. Thanks for choosing Sony! - Kris
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Ps5 gamers Need this
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Headset with noise cancelling perfect for ps5 Adjust game play and mic sounds. Great. Battery life
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RyanF,
Very nice! We're glad to hear that you like the noise canceling, microphone, smart features and battery of the headphones. Sharpen your senses and prepare for action. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise canceling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. Thank you for choosing Sony!
-David
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Great comfortable headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable headset, I think it’s more comfortable the Astro A50 but then again it’s a 200 dollar difference. I do love the 3 options for the type of noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MatthewS, Awesome! We're thrilled to hear you're enjoying INZONE H9 Wireless Noise Cancelling Gaming Headset. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise cancelling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. We’ve designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great gaming headset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable across a wide range of head sizes, this headset provides detailed, spacious sound that’s perfect for games, and it works on every modern platform and device.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Case, We're glad to hear that you are happy with this INZONE H9 Wireless Noise Cancelling Gaming Headset. We’ve designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony Inzone H9
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headset build quality is amazing and works great with my PS5.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MIKE, thank you so much for your amazing review! We're honored to hear that you're enjoying the premium build quality of the Sony - INZONE H9 and that it's working great with your PlayStation 5. Your feedback truly means a lot to us and thank you for choosing Sony! Best regards, -Dominick
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound and Noise canceling !
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am really enjoying these head phones they are top notch!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the wonderful review, JoyL!
It's truly a pleasure to hear how much you are enjoying your WHG900N headphones. We designed this model to deliver a top-notch listening experience, and it's incredibly rewarding to know that you find them to be just that.
We appreciate you being a Sony customer and hope you continue to enjoy your listening sessions!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Good noise cancellation
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a replacement for my pulse headset. These are a great upgrade have long battery and great noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Deej, Excellent choice! We are glad to hear that you are happy with your new Inzone H9! Sharpen your senses and prepare for action. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise canceling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. -Carl
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Sony Gaming Headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable. The noise cancellation is nice and you clearly hear the game!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MiguelR, we're glad you like the comfort and noise canceling feature of our product. Thanks for choosing Sony. ~Earl
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
This headset rules
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and the audio is outstanding. Blows the Pulse series out of tye water in my opinion.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GuerillaBiscuits,
Great! Thank you for your feedback and for the 5-star rating. We are truly happy that you appreciate the comfortable design and audio quality of your new Sony INZONE H9. Our INZONE H9 headset immerses you in the zone with 360 Spatial Sound for Gaming and noise cancelling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting enemies before they see you. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
HeadPhones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good quality. Fits perfect onto my head. Has outstanding sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlfredoM, we're glad you are enjoying the fit and sound quality of our product! Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Would recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got them for a great discount deal, the quality of sound is really good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, JhonnyM,
Thanks for the great review and the 5-stars rating! We are delighted to hear how much you are enjoying your Sony Headphones! Lightweight and designed for comfort, the INZONE H9 is ready for long gaming sessions. Coupled with immersive spatial sound and a crystal-clear microphone, victory is just a moment away!
Thanks for choosing Sony, have a great day!
-DiegoV
- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Nice headphones except...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried it for 2 hours, nice sound but I am very particular about headphones. I have 2 main issues when getting a new headset, 1. If they are big enough 2. If it presses against my ears. These headphones barely passed both. The nail in the coffin was the mic quality, my friends said it sounded like I was speaking through a tunnel. Would have still kept them if they passed the first 2 criterias.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Rivergus21,
Thanks for reaching out to us with your concern. We regret to hear that it hasn't lived up to your expectations, in terms of mic quality. This is not the experience we want you to have. We’ve designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. The wide, soft headband cushion distributes weight evenly across your head for long-term wearing comfort.
If your voice does not reach the person during a call/your voice is low on the caller’s side, follow the guidelines below.
While connected to a game console (computer or PS5™)
• Check that both the headset and the connected device are turned on.
• Adjust the volume of the headset and the connected device. Turn up the volume if it is too low.
• Make sure the in-game voice chat output setting is set to [INZONE H9 / INZONE H7 - CHAT].
• Check the call settings of the in-game voice chat and video calling application.
• If the boom microphone of the headset is raised, lower the boom microphone and adjust its position so that it is near your mouth.
• Adjust the GAME/CHAT (game/chat balance) button to the chat side.
• Make sure that the microphone setting is set to [INZONE H9 / INZONE H7 - CHAT] in the sound settings of the computer.
• When connected to a computer, adjust the microphone volume with “INZONE Hub”.
• Connect the headset to the USB transceiver again.
For more details, refer to this help guide link: https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670442.html
If you still have the unit, allow us to help you and turn your experience around. You can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
Jess
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Good Sound Quality but lacks in mic quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microphone's quality is not the best on this thing. The sound quality is amazing works perfectly with all the features on the PS5 and works well with my PC.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi HectorC,
Thank you for the purchase! We're glad to hear that you like smart features of the headphones. You may find this link helpful regarding your concern with microphone.
https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670442.html
Thank you for choosing Sony!
-David
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Best Sound around
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the absolute best headphones. Work wonderfully with both PC and PS5. Superb quality, comfortable and sound great. Highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi o2byz, We're very grateful for this positive feedback! We’ve designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. INZONE H9 allows you to enjoy the immersive sound of PlayStation® 5’s Tempest 3D AudioTech for gaming with greater spatial expression. Works seamlessly with PlayStation®5 consoles and special PS5™ features for enhanced performance.
Thanks for the recommendation. Jay
- Pros mentioned:Bluetooth, Comfort, Sound quality
Rated 5 out of 5 stars
Sony gaming headset!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset! Pricey but the sound is amazing and you can split the audio between game and Bluetooth simultaneously. So listening to music and game audio is pretty cool if you are into that. Has a mixer to control volume split. Its comfortable but it looks bulky. My opinion…Awesome showing from Sony but expensive. Wait for sale and get protection plan.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gstott, We're glad to hear that you are happy with this INZONE H9 Wireless Noise Cancelling Gaming Headset. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise cancelling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Great gaming headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, excellent battery life and the best feature is that you can have a Bluetooth device connected while gaming.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cosmos, we're glad you like the sound quality and battery of our gaming headset. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise cancelling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. We’ve designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thank you for choosing SONY! ~Earl
- Pros mentioned:Comfort
Rated 4 out of 5 stars
Perfect Head Phones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful and amazing headphones that was like brand new also, they feel good and they are reliable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoshuaP,
Awesome! We're glad to hear that your new INZONE headphones. Thank you for choosing Sony!
-David
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Great headset
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound! Comfortable to wear. Noise canceling is clutch.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Leftcoastmoto, we're glad you like your new gaming headset! Thanks for choosing Sony. ~Earl






















