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Customer Ratings & Reviews

Your price for this item is $249.99
The comparable value price is $329.99

Customer reviews

Rating 4.3 out of 5 stars with 714 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers enjoy the INZONE H9 Wireless Noise Canceling Gaming Headset for its amazing sound quality, comfort, and great battery life. Some customers find the price a little high, and others have noted that the microphone boom is not detachable. Additionally, a few customers have reported issues with the software. Overall, the headset is praised for its positive features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 714 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely covers my ears unlike the Pulse headphones. Very comfortable for long sessions and excellent sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JayW, Amazing! We're glad that you are enjoying your new headphones. Prepare for victory with Sony’s INZONE H9 premium gaming headset. With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. Developed from our expertise in music headphones, the diaphragm of the INZONE H9 has a unique shape that allows it to reproduce extremely high-frequency sounds with high compliance, as well as authentic low frequencies, for an immersive gaming experience. Thanks for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best pc headphones of the year

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall really really like the product sounds good and the options you have funaminal. O Gave it 4 stars because sony made it limited to only pc and playstation understand that its sony, but wife tried using it on her new xbox and it disnt work ao she was disappointed since i was hyping them up so much.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bestpcgamingheadset, We're glad that you are enjoying your new headphones. We're sorry if the INZONE headsets aren’t compatible with the XBOX system.

      Prepare for victory with Sony’s INZONE H9 premium gaming headset. With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. Developed from our expertise in music headphones, the diaphragm of the INZONE H9 has a unique shape that allows it to reproduce extremely high-frequency sounds with high compliance, as well as authentic low frequencies, for an immersive gaming experience. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming headset ever best quality and very comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChanceJ,

      Awesome! We appreciate your positive feedback regarding the headphones. We're happy to hear that you like the quality and comfortable design of the headphones. Sharpen your senses and prepare for your match. Our INZONE H9 headset immerses you in the zone with 360 Spatial Sound for Gaming and noise cancelling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting enemies before they see you. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing noise cancellation and comfortable to wear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Siddhant, Thank you for the 5-star rating! We are glad to hear that you are enjoying your new Inzone H9! Sharpen your senses and prepare for action. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise canceling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    They're good but not great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're overall pretty good. I purchased these for use with my PS5. My only complaint is unlike the Pulse 3d headset; these dont automatically toggle the audio once powered on/off. You have to manually switch between headset and tv audio. This could chage in the future but for now they're okay.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bahamac, We're glad that you are enjoying your new headphones. Prepare for victory with Sony’s INZONE H9 premium gaming headset. With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. Developed from our expertise in music headphones, the diaphragm of the INZONE H9 has a unique shape that allows it to reproduce extremely high-frequency sounds with high compliance, as well as authentic low frequencies, for an immersive gaming experience. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality perfect for gaming for COD and other good shootings games

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IlhomH, thank you for your review of the WHG900N headphones! We're delighted to hear that you're enjoying the high-quality sound and that the headphones are perfect for gaming, especially for titles like Call of Duty and other shooting games. Your positive feedback is greatly appreciated and reinforces our commitment to delivering exceptional audio experiences for gamers.
      Thanks for choosing Sony!
      Gus Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best for PS5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using steelseries, astro a50’s and now the inzones, I can confidently say these will be my go-to’s. Conversational is key when gaming and this headset has all the features to pair with the console effortlessly. The other brands were grear, however between adding extra devices and missing key features have led me to the Sony’s. Best decision for my gaming yet. Mic sounds great as well after chatting with a few friends online.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sorb, We're glad to hear that you chose the INZONE H9 Wireless Noise Cancelling Gaming Headset. We’ve designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. INZONE H9 allows you to enjoy the immersive sound of PlayStation® 5’s Tempest 3D AudioTech for gaming with greater spatial expression. Works seamlessly with PlayStation®5 consoles and special PS5™ features for enhanced performance. Thanks for sharing this review! Jay Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    comfy and great noise cancellation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super comfortable. I think the noise cancelling is pretty good but you get this bc its comfy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gamerxx13,

      Awesome! We're glad to hear that you like the noise cancellation and comfortability of the headphones. We’ve designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. From heaters and PC fans to construction work, INZONE H9 with multiple-microphone noise cancelling keeps out the sounds that disturb your performance. We’ve incorporated the same Dual Noise Sensor Technology used in our class-leading 1000X series headphones for invincible gaming. Thank you for choosing Sony and enjoy your headphones!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Overall great headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality headphones/ audio. The only issue i have is not being able to hear my voice through the headphones when speaking, therefore causing me to raise my voice subconsciously. ( I know because I got called out for it lol)

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonathanC,

      Thanks for commenting! We are thrilled to know your satisfaction with the amazing sound & quality of the INZONE H9 Gaming Headphones. We are sorry if you are experiencing an issue with the microphone. This is certainly not the news we'd like to hear from you.

      Regarding microphone/call quality, some of these problems can fixed by performing the troubleshooting steps on these articles:
      https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670442.html
      https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670441.html?search=microphone

      I hope this helps.

      The INZONE H9 noise cancelling headsets are designed with 360 Spatial Sound for Gaming and our proven hardware technology, so you can detect where your opponents are and how far away. Even players hiding in shadows, or behind walls and obstacles, can’t stay hidden for long. With Ambient Sound Mode, you can play your game and still hear important sounds like phone calls, doorbells, or someone speaking to you in your environment. And just like with Sony music headphones, it’s just a touch of a button to switch to noise-canceling mode. A flexible flip-up boom microphone with mute function allows you to communicate effortlessly in-game with squad members. The H9s also feature simultaneous 2.4GHz and Bluetooth connection, so you can enjoy smartphone calls and voice chats at the same time. Enjoy gaming throughout the day and even the night with up to 32 hours of continuous play from one single charge. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take you into the action for hours on end.

      Should you need more information/technical assistance with our product, please feel free to message us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Thank you very much for your purchase and for choosing Sony!

      Best regards,

      Romeo
      Sony Social Support Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    I really wanted to like this headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My biggest complaint with these is that there is no INZONE hub on the PS5. I use a Chromebook and don't have access to a windows/mac computer at home to turn off the mic monitoring feature. Perhaps Sony will fix this in the future with an update, but we'll see. I'm used to not being able to hear my own voice in the headset and it's very frustrating not being able to turn off this feature. The sound of this headset is good, the noise cancelling works fine, but the lack of a hub on the PS5 is a deal breaker. I'm going to try to learn to live with the mic monitoring feature over the next few days, but I'm probably going to end up returning these. What a shame.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Andy,

      While we are glad to hear your satisfaction with the outstanding sound quality and exceptional noise canceling feature of the INZONE H9, we are really sorry if you are experiencing some issues. We truly appreciate your feedback about the availability of the INZONE Hub software to other devices and microphone monitoring/sidetone function.

      If there's something we can do to help or you may need more information/technical assistance with our product, please feel free to message us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      We value you & your input, and thank you for choosing Sony.

      Best regards,

      Romeo
      Sony Social Support Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony Nzone series offers a seemless connection to your PS5 and PC. The Spatial Audio is the best.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dee4K, we're glad you are enjoying our product! Thanks for choosing Sony. ~Earl Sony_US

  • Cons mentioned:
    Mic
    Best Buy Employee

    Rated 1 out of 5 stars

    A waste of 250$

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been gaming for over 12 years and I can say without a doubt these are some of the worst headphones I’ve ever used in my life. The battery life is atrocious, the feel of the headphones themselves suck, and the mic quality sounds like I’m in a cod lobby on my Xbox back in 2011. The only redeeming quality of these headphones would be the noise cancellation, which was very good, but definitely not close to the price point that they are asking for. My advice? Go with some Hyperx headphones. They are a fraction of the price and you will have a much better experience.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TheodoreS,

      Thank you for considering Sony products.

      We’re honored to hear your candid feedback, and we’re sorry to learn about the issues you’ve experienced with the WHG900N headphones. This is certainly not up to the quality standards we strive for, and we appreciate you taking the time to share your thoughts. We recommend contacting our Sony team directly so we can gather more details and assist you more effectively. Rest assured, your comments will be forwarded to our dedicated team as we continue working diligently to improve our products.

      You'll find all the necessary contact options and resources at this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headset with great battery life. Prob one of the best headsets I own. Downside it can get hot around ears if you’re not in a cool room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eighty8,

      Thank you for the 5-star rating! We're glad to hear that you like the battery performance of the headphones. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing headphines

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and greet sound! Highly recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Charlie, Thank you for the perfect rating! We're happy to hear that you are impressed with the sound quality and design of the headphones. We also appreciate that you'd recommend this headphones to others. WIth the new Sony Inzone H9, you can enjoy your game soundtrack to life. Thank you for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for gamers, really comfortable and the noise canceling is amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dean, thank you so much for your 5-star rating! we're happy to hear that you're enjoying the Sony - INZONE H9! Its personalized 360 Spatial Sound for Gaming offers precise rival detection, giving you a real edge over the competition. Thank you for choosing Sony. Regards, - Dominick Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing my son loves them great sound!!! Pretty comfy and wireless so thats a plus.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HogerO, We're glad to hear that you son loves this INZONE H9 Wireless Noise Cancelling Gaming Headset. We’ve designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio quality is great, noise cancellation is fantastic. Also having the dual connection feature is great. Best pair of gaming headphones I have owned.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlanG116, We're delighted to hear that you're enjoying your new INZONE H9 Wireless Noise Canceling Gaming Headset. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and sounds great. Bluetooth hooks up easily

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the great review, DylanH!

      We are thrilled to hear that you find the WH-G900N headphones comfortable, that they sound great, and that the Bluetooth hooks up easily.

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Inzone H9

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset for the PS5. Great sound. Very comfortable to wear for long gaming sessions.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ish24, Excellent! We're glad that you like the sound quality and comfortable to wear. Prepare for victory with Sony’s INZONE H9 premium gaming headset. With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. Developed from our expertise in music headphones, the diaphragm of the INZONE H9 has a unique shape that allows it to reproduce extremely high-frequency sounds with high compliance, as well as authentic low frequencies, for an immersive gaming experience. Thanks for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Dad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter enjoys them, says they work well. No negative issues to report. In use 2 weeks. Good deal on sale before Christmas.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelB,

      That's very nice to hear! We're glad that your daughter liked the new INZONE monitor. Thank you for choosing Sony!

      -David Sony_US