Customer Ratings & Reviews
- Model:
- WHG900N/W
- SKU:
- 6510363
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the INZONE H9 Wireless Noise Canceling Gaming Headset for its amazing sound quality, comfort, and great battery life. Some customers find the price a little high, and others have noted that the microphone boom is not detachable. Additionally, a few customers have reported issues with the software. Overall, the headset is praised for its positive features.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort
PlayStation 5 plus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice pair of earpieces I would definitely recommend them for your kids or adults my kids loved them specially when they opened their presents on Christmas it was a great gift thank you Best Buy for always having what we always need!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarioG,
Very nice! We're glad to hear that your kids loves the new Sony headphones. We appreciate the 5-star rating and thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just love the h9! From sound quality to noise canceling. I really love the ambient sound feature. I also like the how you can easily switch it from ps5/4 to pc just by putting the dongle to whichever you're using. and finally the ease of being able to connect and use you're phone while using the headphones simultaneously is just awesome! Especially when on ambient noise on!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pjsaldana, We're glad to hear that you love this INZONE H9 Wireless Noise Canceling Gaming Headset. Prepare for victory with Sony’s INZONE H9 premium gaming headset. With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. Our INZONE monitors elevate your gaming experience and help you perform to the very best of your ability. Thanks for choosing Sony. Jay
- Pros mentioned:Sound quality
Great headset for PS5
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset is great for gaming. I live in an apartment with thin walls so with them i don't annoy the neighbors and the active noise cancellation keeps their noise form interrupting me. Plus they sound really good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jjlong77, We're glad to hear that you chose the INZONE H9 Wireless Noise Cancelling Gaming Headset. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise cancelling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. We’ve designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thanks for choosing Sony. Jay
Great Mic, Good not great sound quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are in fact wireless so thats great. Gaming with friends and in being told that my voice sounds more like me and my mic is so much clearer than it used to be. Though the mic picks up a considerate amount of background noise that i wish it didnt. Game audio is hit ir miss, i feel that the headset if nothing else is very loud and the 3D audio works as advertised. The quality of the sound is on a bit of the lackluster side. I expected deep bass and with this headset you do not get that. All sound seems high pitched and sometimes grainy which really sucks. If Sony could have delivered the sound Quality of the Pulse headset with the Inzones boom mic i think it would be something special
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JayGD3, Thank you for taking the time to review the INZONE H9 Wireless Noise Cancelling Gaming Headset. We’ve designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. The playback time may shorten depending on the sound quality and the conditions under which you are using the headset. Depending on the ambient conditions in the area where you are using the headset, intermittent sound may still occur even if [Priority on Stable Connection] is selected. Please refer to this link for more details: https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670421.html
Hear them before they see you. With 360 Spatial Sound for Gaming and our proven hardware technology, you can detect where your opponents are and how far away. Even players hiding in shadow, or behind walls and obstacles, can’t stay hidden for long.
Thanks for choosing Sony! Jay
- Pros mentioned:Sound quality
Perfect headset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset is so great! I cant begin to describe. Do yourself a favor and don't go buying any others. Im telling you these are it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KarenS,
You made the right choice! We're thrilled that you are enjoying the performance of the INZONE H9 headset. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
comfy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.comfortable when using long hours and great sound for your ps5 needs.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi dyzfnctional, Thanks for sharing your feedback. We are glad you're enjoying the new Sony wireless noise canceling gaming headphones. Our INZONE H9 has multiple microphone noise canceling which keeps out the sounds that disturb his performance. We have incorporated the same Dual Noise Sensor Technology used in our class-leading 1000X series headphones for invincible gaming. We have also designed our INZONE H9 headset to bring his game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thank you for trusting Sony! -Craig
Great item
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Me and my friend play games all the time and i wanted to say its great. Even when i get up and get food or use the bathroom i can take them anywhere in my house. In the kitchen it gets a bit spotty but other than that its amazing!
I would recommend this to a friend- Pros mentioned:Comfort, Sound quality
H9 Headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great no problem with them sound is perfect and comfortable as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tyler, We're very grateful for this positive feedback! Our INZONE H9 has multiple microphone noise canceling which keeps out the sounds that disturb his performance. We have incorporated the same Dual Noise Sensor Technology used in our class-leading 1000X series headphones for invincible gaming. We have also designed our INZONE H9 headset to bring his game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thanks! Jay
- Pros mentioned:Comfort, Sound quality
Love them
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super comfy and great noise cancelling feature. Also look slick
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StephS,
Awesome! We're glad that you like the comfort, noise canceling function, and design of the headphones. Our 360 Spatial Sound for Gaming, activated by the PC software INZONE Hub, features a newly developed virtualizer for gaming that reproduces spatial sound out of multi-channel audio signals as the game creators intended. Also, with the smartphone app 360 Spatial Sound Personalizer, you’ll get spatial sound optimized to your ear shape for truly personalized gameplay. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Bad for PC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are horrible for PC as I got them for initially, can easily be beat by much cheaper headphones. I googled "best haptic bass headphones" and for whatever reason these come up, these actually don't even have haptic functionality. If you're looking for bass intensive headphones, these are not them. I will say the audio quality is crisp and does sound professional, but I do not appreciate the very cheap exterior look while paying a very premium price for headphones. $300 USD at time of purchase.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Knzty,
Thanks for commenting. While we are glad to know that you find the sound quality of our INZONE H9 great, we are really sorry if its build design and bass sound didn't live up to your expectations. We truly appreciate your feedback. Regarding your issue when using the INZONE H9 Gaming Headphones with your PC, if you haven't yet, please ensure that you are using our INZONE Hub for PC so you can get the most out of these Headphones. The INZONE Hub PC software allows you to personalize your INZONE H9 experience by customizing a wide range of operations, including a variety of sound and hardware settings. Fine tune sound frequencies to your game for more clarity and immersion using the EQ function.
ref: https://www.sony.com/electronics/support/headphones-gaming-headphones/inzone-h9/articles/00279035
I hope this helps.
The INZONE H9 noise cancelling headsets are designed with 360 Spatial Sound for Gaming and our proven hardware technology, so you can detect where your opponents are and how far away. Even players hiding in shadows, or behind walls and obstacles, can’t stay hidden for long. With Ambient Sound Mode, you can play your game and still hear important sounds like phone calls, doorbells, or someone speaking to you in your environment. And just like with Sony music headphones, it’s just a touch of a button to switch to noise-canceling mode. A flexible flip-up boom microphone with mute function allows you to communicate effortlessly in-game with squad members. The H9s also feature simultaneous 2.4GHz and Bluetooth connection, so you can enjoy smartphone calls and voice chats at the same time. Enjoy gaming throughout the day and even the night with up to 32 hours of continuous play from one single charge. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take you into the action for hours on end.
If there's something we can do to help or you may need more information/technical assistance, please feel free to email us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you for choosing Sony!
Best regards,
Romeo
Sony Social Support
- Cons mentioned:Mic, Price
Sony could have done better
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good headset , but the only issues is that the mic is not Retractable and the price is a little high as well .. maybe it will be a good buy when it goes on sale.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Yonnies, We're sorry to hear about your issue with the mic of the INZONE H9 Wireless Noise Cancelling Gaming Headset. We apologize for any inconvenience. Extend the slider to adjust the length of the headband. Put the headset on your head with the (left) mark on your left ear and the (right) mark on your right ear. There is a boom microphone on the (left) mark side. Adjust the position of the boom microphone so that it is near your mouth. Refer to this link for more details:
https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670399.html.
Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise cancelling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you.
If you are unable to resolve your concern, please chat with us from Sony’s e-support webpage. For more details, please check the TV model at our support website (http://www.sony.com/esupport) for product specifications and features.
I hope this helps! Jay
- Pros mentioned:Sound quality
Best headset so far
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super comfrey and sound is amazing especially with 3D sound big upgrade from my Stella series
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kris,
Awesome! We're glad to hear that you like the comfortable design and sound quality of the headphones. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is great. I used to have to put my mic on mute when my kids would be in the room talking or turn my fan off because the noise in the background disturbed the other players. Now I can have my kids yelling and not hear a thing! Great investment if your a gamer!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PeterS, Thanks for the 5 star rating! We are glad that you love your Sony gaming headphones. Our INZONE H9 has multiple microphone noise canceling which keeps out the sounds that disturb your performance. We’ve incorporated the same Dual Noise Sensor Technology used in our class-leading 1000X series headphones for invincible gaming. We have also designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thank you for your purchase. Enjoy! Craig
- Pros mentioned:Sound quality
Good but not for me
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great head set. However, It puts pressure on my ears and makes my eyes water and makes me feel like im in a fish bowl. It has really great sound but again, the pressure it puts on my head isnt worth using them.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DannyB78,
Thank you for the purchase. We're glad to hear that you like the sound quality of the headphones. For your information, if you put on the headphones without adjusting the slider, the headphones may not be positioned properly on your head, resulting in discomfort. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this one to use with my Ps5 and it has great sound and mic on point
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EliseoV, awesome! We're glad you are enjoying your new headset. Thanks for choosing Sony. ~Earl
Good but....
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love the headphone. its been 1 year and 3 months now, and all i can say its it could've been perfect, if only the earmuffs were comfortable. after gaming for hours my ears feel uncomfortable and hot. the top cushion of my headphones have come off, so i had to tape the cusion so i can still use it until i get new ones..... $300 and its falling apart within a year already. what a disappointment.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JosephYovelPaldo, thank you for taking the time to share your honest feedback. We're truly glad to hear that you've enjoyed using the Sony - INZONE H9 gaming headset overall, but we're sorry to learn about your discomfort during extended use and the condition of the cushions after a year of use. That's definitely not the experience we want for our customers. We take feedback like yours very seriously, as it helps us identify areas where we need to improve both comfort and durability in future designs. We really value your experience and will make sure your concerns are shared with the appropriate teams. Thank you for considering Sony! Best regards, -Dominick
- Pros mentioned:Comfort
Sony H-9's
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After looking at some reviews, i decided to give these a shot. They are very comfortable, the have the chat / game toggle that alot kf headphones lack, and you can answer phones calls mid-game. The price is a bit higher than I'd like it to be, but they work as advertised.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Modz, we're glad you are enjoying our product! Our INZONE H9 headset immerses you in the zone with 360 Spatial Sound for Gaming and noise canceling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting enemies before they see you. Thank you for choosing SONY! ~Earl
- Pros mentioned:Sound quality
EXCELENT....
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Very successful quality and price. Totally satisfied with my purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoseV,
Awesome! We're glad to know that you're satisfied with your newly purchased headphones. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Sony H7 headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are really good headphones noise cancellation works perfectly. The mic could be a little bit better. But overall, these are some really good headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BritO,
We're happy to hear that you like the noise canceling of the headphones. Thank you for choosing Sony!
-David
- Pros mentioned:Comfort, Sound quality
Expensive but perfect !
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So comfortable and great sound !!! Perfect for ps5 !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LLIMbIGA, Great! We're thrilled you like the comfortable fit, great sound quality, and it works perfectly with your PS5. Our INZONE H9 has multiple microphone noise canceling which keeps out the sounds that disturb his performance. We have incorporated the same Dual Noise Sensor Technology used in our class-leading 1000X series headphones for invincible gaming. We have also designed our INZONE H9 headset to bring his game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thank you for choosing Sony! -Sam