Customer Ratings & Reviews
- Model:
- WHG900N/W
- |
- SKU:
- 6510363
Customer reviews
Rating 4.3 out of 5 stars with 714 reviews
(714 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the INZONE H9 Wireless Noise Canceling Gaming Headset for its amazing sound quality, comfort, and great battery life. Some customers find the price a little high, and others have noted that the microphone boom is not detachable. Additionally, a few customers have reported issues with the software. Overall, the headset is praised for its positive features.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
INZONE H9 Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried many headphones, the INZONE H9 is one of the best. I cannot say it is the best but I am very happy with the headset.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SOBZ, Awesome! We are so glad to hear that you are happy with your new Inzone H9 Gaming headset! Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise cancelling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. We’ve designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thanks for choosing Sony! -Carl
- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Gaming headset to work out your neck muscles.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is awesome, but the headset is too heavy. I wish my neck didn't hurt after 15 minutes of using them. Otherwise the sound quality and construction is awesome. Hopefully after using this headset for a while i will be able to gain some neck muscle and wear this headset for a longer period of time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AbrahamA,
Thank you for your purchase and for sharing your feedback. We're glad that you appreciate the sound quality and design of our INZONE H9 headset. Your feedback is important and will help us improve our future products. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Amazing wireless headsets!!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these wireless headsets the sound on them is amazing I can hear clearly especially on cod the footsteps and all around me I definitely recommend this to people to buy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SednirS, Awesome! We are glad to hear that you are happy with your new Inzone H9! Thank you for the 5-star rating and for choosing Sony! -Carl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
The best headset for the ps5
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best headsets for the ps5 if you can afford it. The price of these is way to high to really recommend only if you can afford it. The sound quality is amazing. My favorite feature is listening to music while you play your ps5
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chris97, we're glad you like your new gaming headset! INZONE H9 allows you to enjoy the immersive sound of PlayStation® 5’s Tempest 3D AudioTech for gaming with greater spatial expression. Works seamlessly with PlayStation®5 consoles and special PS5™ features for enhanced performance. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise cancelling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. Thanks for choosing SONY. ~Earl
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Repurposed; still sublime
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Despite these being gaming headphones, I use them to record audio on my PC. So far so good, definitely worth every Penny spent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EnomisT,
We appreciate the positive feedback! We're glad to hear that you like the headphones for your audio recording.Prepare for victory with Sony’s INZONE H9 premium gaming headset. With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. Developed from our expertise in music headphones, the diaphragm of the INZONE H9 has a unique shape that allows it to reproduce extremely high-frequency sounds with high compliance, as well as authentic low frequencies, for an immersive gaming experience. Thank you for choosing Sony!
-David
Rated 2 out of 5 stars
Not worth retail. Maybe 40% at most
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound on these definitely is not worth tje retail price. The are comfortable, but after some time the material used for the cuffs gets uncomfortable. I do not know how they calculated the lasting hours, but it is a flat out lie. I can get, maybe 4 hours of use. If I don’t manually turn the off, even without using the computer. I need to recharge them the next day because it completely drains the battery. When the unit runs out of battery, it gives no warning. It just makes a sound and shut off. No “battery low” or percentage of battery left warning. The cable it comes is not suitable for use while the headphones are on, which is a common occurrence since they don’t last as advertised. I won’t be returning them as I don’t pay retail, had I paid the $300 price tag, I would have returned them a couple of days ago.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello HeWhoDoesNotKnowJack,
Thank you for considering Sony products.
It's fantastic to know that you initially found the WHG900N headphones comfortable, and we appreciate your honest feedback regarding sound quality, battery life, and charging experience. Your detailed insights about the ear cups, lack of battery warning, and cable usability are important to us—they help drive future improvements.
To assist us in gathering more information and working towards a solution, please reach out to us via email at socialsupport@am.sony.com. We kindly ask that you include the details of your experience in your message, so our team can better support you.
- Name:
- BestBuy Username:
- Model Number:
- Description of the Issue:
- Telephone Number:
Thank you for your patience, and we look forward to assisting you further.
Best regards,
-Fred
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Best purchase
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best set of headphones that i have ever had wouldnt own another pair
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bestbuy48, We're glad that you are enjoying your INZONE H9. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Ehh. Not as good as they promote it to be
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Headsets work pretty good but not for the price its for. If you are using the headsets just for solo play then these would be for you but if its for multiplayer avoid these at ALL COST. It seems they wasted all the budget on just the audio cuz the mic is absolutely horrible. There are so many $40 Headsets that beat these by a long shot but other than that the Headsets are on par with their competitors
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JasonG,
We are really sorry if you are experiencing an issue when using the microphone of your INZONE H9. This is certainly not the news we'd like to hear from you. Please allow us to help you and turn this into a better experience. If you haven't yet, please follow our suggested troubleshooting steps on these articles and see if it resolves the problem:
https://www.sony.com/electronics/support/headphones-gaming-headphones/inzone-h9/articles/00282862
https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670442.html
https://www.sony.com/electronics/support/headphones-gaming-headphones/inzone-h9/articles/00279890
And as a general recommendation, to get the most out of your INZONE H9, we recommend updating its firmware to the latest version. The software includes key features, applications, bug fixes, and feature improvements. For more information, please visit the link below:
https://www.sony.com/electronics/support/headphones-gaming-headphones/inzone-h9/downloads
I hope this helps.
Should you need more information/technical assistance, please feel free to email us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
Sony.com Username:
Model Number:
Issue:
Telephone Number:
We value you & your feedback, and thank you for choosing Sony.
Best regards,
Romeo
Sony Social Support
Rated 5 out of 5 stars
ps headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great headset for the price of it ! glad i bought it
I would recommend this to a friendBrand response from SonyListens
Posted .Hello notedkid,
Thank you for choosing Sony!
We couldn't be happier to hear that the WHG900N headset has delivered great value for you. It's wonderful to know you're glad you made the purchase. Thank you for sharing your positive experience!
Best regards,
-Fred
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Best Headset for PS5
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this headset! Having my phone connected via bluetooth, the active noise cancellation, and the integration with the PS5 software makes this headset far superior over 3rd party headsets and the pulse 3d headset.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DerrickA, We're glad that you are enjoying your new headphones. Our INZONE H9 headset immerses you in the zone with 360 Spatial Sound for Gaming and noise canceling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting enemies before they see you. Thanks for choosing Sony. -Erin
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Best pick out of the 3 versions of this SONY set.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This version of Sony headset for The Playstation 5 console and PC is a great choice because it has great noise cancelling blocked out if playing a game. You also get great sound quality when connected and you get the headset software with headset.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FAM530GAMER, Thank you for the great feedback! We're glad you like the amazing noise cancelling and sound quality of your Sony Inzone H9 headset. Game freely—no wires, low delay, our INZONE H9 headset immerses you in the zone with 360 Spatial Sound for Gaming and noise cancelling for supercharged hearing and super sharp reflexes. And with Dual Sensor Noise Canceling Technology, it keeps out surrounding noise while Ambient Sound Mode keeps you aware of important sounds in your environment. A flexible flip-up boom microphone with mute function allows you to communicate effortlessly and ensures you'll always be heard clearly. A microphone made for total control: fold down to talk, and flip up to mute. This headset is also Discord Certified. Rest assured your headset works well on the Discord voice, video and text communication service for seamless voice chat with friends while playing games online. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Good quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these in replacing my sony platniums. Yoy get what you pay for in any regards. The 3-D is worth every penny. Your able to pin point locations in FPS games havent really used them on any orhers. If you can afford them theyre worth it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kwilkes, Choosing this headset will definitely be worth it! It's fantastic to hear you're having an enjoyable gaming experience with your new INZONE H9. We're also delighted you appreciate the amazing quality and 360 Spatial Sound for Gaming. Prepare for victory with Sony’s INZONE H9 premium gaming headset. With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. Developed from our expertise in music headphones, the diaphragm of the INZONE H9 has a unique shape that allows it to reproduce extremely high-frequency sounds with high compliance, as well as authentic low frequencies, for an immersive gaming experience. Thank you for leaving us such a wonderful review of your new headphones! -Jess
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Best Headset from the many I’ve had growing up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the headset one of the best headsets out there. The noise cancellation on them is pretty amazing and all the extra features that come with it on pc do come in handy would recommend it to anyone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EnriqueN, We're glad that you are enjoying your new headphones. Prepare for victory with Sony’s INZONE H9 premium gaming headset. With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. Developed from our expertise in music headphones, the diaphragm of the INZONE H9 has a unique shape that allows it to reproduce extremely high-frequency sounds with high compliance, as well as authentic low frequencies, for an immersive gaming experience. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
descent headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sounds pretty nice id recomend it if you need a new headset
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JDCOY, We appreciate your recommendation and we're glad that you're enjoying your INZONE H9. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony headset
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset. Awesome sound and noise canceling. I have recommended them to several friends.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BuckS,
Awesome! We're glad to hear that you like the sound quality and noise canceling of the headphones. We appreciate the recommendation and thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great Headset
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset was a great upgrade from the oriinal Pulse headset. Noise canceling is very good, and it produces great sound. Love having it pared to my phone and PS5 at the same time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sc0ttyMinZ, we're glad you love our gaming headset! We've designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Prepare for victory with Sony’s INZONE H9 premium gaming headset. With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. Developed from our expertise in music headphones, the diaphragm of the INZONE H9 has a unique shape that allows it to reproduce extremely high-frequency sounds with high compliance, as well as authentic low frequencies, for an immersive gaming experience. Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
best headset!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it works amazingly and the noise cancellation works wonders! the mic is perfect and the buttons on it are well marked. the charging is easy and you can even use it while it is charging. i love it
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, RileyR! We're glad that you are impressed with the noise cancelling feature of the headphones. Our INZONE H9 has multiple microphone noise canceling which keeps out the sounds that disturb your performance. We’ve incorporated the same Dual Noise Sensor Technology used in our class-leading 1000X series headphones for invincible gaming. We have also designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thank you for your purchase. Enjoy! Craig
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I rarely have to charge it. All around it’s amazing. It makes it so you are unable to use the controller mute button but you can just flip the mic up to mute it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JesseC,
That's great! We're glad to hear that you like your new Sony headphones. Sharpen your senses and prepare for action. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise canceling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Good sound but subpar materials
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones were pretty good and sound was great. My issues were with the construction because I had them and used them almost nightly for a few months and the adhesive used to join the soft leather like cushion just fell apart with no ripping or tearing. This was not what I was expecting from a premium priced product such as this.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi CoryR,
Thank you for sharing your experience with your INZONE H9. While we are glad to hear your satisfaction with the outstanding sound quality and superb performance of these headphones, we are really if you are having an issue with the headband cushion. This is certainly not the news we'd like to hear from you.
We want to make sure you’re taken care of and help check on your Wireless Noise Canceling Gaming Headset. May we contact you directly to assist you? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
BestBuy Username:
Telephone Number:
Model Number: INZONE H9 / WH-G900N
Issue/Concern:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Thank you for letting us help assist you.
Sincerely,
Romeo
Sony Social Support
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Inzone h9
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good love that I can play music and play a game at the same time the noise cancellation is really nice to
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BenjaminW,
Very nice! We're glad to hear that you love the sound quality and noise canceling of the headphones. Thank you for choosing Sony!
-David






















