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Customer Ratings & Reviews

Your price for this item is $249.99
The comparable value price is $329.99

Customer reviews

Rating 4.3 out of 5 stars with 714 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers enjoy the INZONE H9 Wireless Noise Canceling Gaming Headset for its amazing sound quality, comfort, and great battery life. Some customers find the price a little high, and others have noted that the microphone boom is not detachable. Additionally, a few customers have reported issues with the software. Overall, the headset is praised for its positive features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 714 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love these headphones.They sound great for gaming movies music and the the bass is just right Sony did a

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Steve,

      That's awesome! We're happy to hear that you love the sound quality and bass of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this color, it's amazing and very good quality, I recommend it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LuisN,

      Awesome! We're glad to hear that you like the color and quality of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Cons mentioned:
    Mic

    Rated 1 out of 5 stars

    Microphone goes out

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t recommend this product especially for the price. They are nice headphones and sound great however the microphone goes out often. It gets static in the mic and then you’ll have to replace it. I purchased one when it first came out and had to get it replaced by Sony after a few months. The one that I replaced went out so I bought another pair with Geek Squad protection and sure enough I had to get it replaced using my geek squad protection after 3-4 months of use. If you purchase these headphones make sure you purchase the geek squad protection because it’s not a matter of if it’s a matter of when the mic will stop working.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Heads or

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time person is headset. Sound quality is perfect. I recommend anybody to have a PS five a little bit expensive, but it’s worth all the penny. Also, please put insurance on it from Best Buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HITMAN, Awesome! We're glad to hear that you are happy with the sound quality of this INZONE H9 Wireless Noise Cancelling Gaming Headset. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise cancelling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. Thanks for the recommendation! Jay Sony_US

  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    They are good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good the onlt thing im stull not getting use to is that is super light weight

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yeta, We're very grateful for this positive feedback! Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise cancelling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. The wide, soft headband cushion spreads weight evenly across your head for long-term wearing comfort. We’ve designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thanks for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love the headphones!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect and easy to use. Seems like the battery lasts forever. Great choice by me and usual Sony nails it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoelP,

      We appreciate the 5-star rating and we're glad to hear that you love the battery life and easy to connect feature of the headphones. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headsets

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are great headset the noise cancellation is amazing on these i would recommend these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Qnsdeep,

      Thank you for the purchase and we're glad to hear that you like the noise canceling of the headphones. We appreciate the recommendation and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great headphones cant hear anything while playing games

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EmilyM, we're glad you are enjoying your new gaming headset! Our 360 Spatial Sound for Gaming, activated by the PC software INZONE Hub, features a newly developed virtualizer for gaming that reproduces spatial sound out of multi-channel audio signals as the game creators intended. Also, with the smartphone app 360 Spatial Sound Personalizer, you’ll get spatial sound optimized to your ear shape for truly personalized gameplay. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality on these headphones are much better than other gaming brand headsets. Its on with sony headphones xm4 for comparison. Astro and turle beach dont come close.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Marina,

      You made the right choice with the Sony INZONE H9! Prepare for victory with Sony’s INZONE H9 premium gaming headset. With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. Developed from our expertise in music headphones, the diaphragm of the INZONE H9 has a unique shape that allows it to reproduce extremely high-frequency sounds with high compliance, as well as authentic low frequencies, for an immersive gaming experience. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Awesome headphones!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy so far!!! Comfortable and I’m able to use them for my job in the daily basis

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AJ0931,

      Very nice! We're glad to hear that you like the comfortable design of the headphones. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    not for me

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the driver inside the right ear cup hits my ear after an hour of use. they sound great but i’d avoid if you have bigger ears i guess?

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jeremy, Thank you for sharing your feedback about the Sony Inzone H9. While we're glad you like the great sound it delivers, we apologize for the issue that you experienced. At Sony, customer satisfaction is our priority. We take all feedback seriously and use it to continuously improve our products. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Inzone H9

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones great noise cancellation and very easy to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarcM, fantastic! We're truly delighted to hear about your satisfaction with the ease of use and amazing noise canceling feature of your INZONE H9. Thank you so much for the perfect star review and for choosing Sony! - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headset!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great playing PS5, and my wife uses them when connected to the Apple TV at night.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarcusB,

      Thank you for the 5-star rating and we're glad to hear that you like the sound quality of the headphones. Thank you for choosing Sony!

      -David Sony_US

  • Cons mentioned:
    Mic

    Rated 4 out of 5 stars

    Could be built better & less mic feed back

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cosmetic issues on to head peace… mic is average..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Airport style headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Best noise canceling! Ok mic, pilot looking style.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeonardoV,

      Amazing! We are extremely pleased to know your satisfaction with the incredible sound quality, exceptional noise canceling feature, stylish design, and superb performance of the INZONE H9 Gaming Headphones.

      The INZONE H9 noise canceling headsets are designed with 360 Spatial Sound for Gaming and our proven hardware technology, so you can detect where your opponents are and how far away. Even players hiding in shadows, or behind walls and obstacles, can’t stay hidden for long. With Ambient Sound Mode, you can play your game and still hear important sounds like phone calls, doorbells, or someone speaking to you in your environment. And just like with Sony music headphones, it’s just a touch of a button to switch to noise-canceling mode. A flexible flip-up boom microphone with mute function allows you to communicate effortlessly in-game with squad members. The H9s also feature simultaneous 2.4GHz and Bluetooth connection, so you can enjoy smartphone calls and voice chats at the same time. Enjoy gaming throughout the day and even the night with up to 32 hours of continuous play from one single charge. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take you into the action for hours on end.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gaming headphones you can take on the plane

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, comfortable, easy to use and switch between the computer and PlayStation. No sound delay. Effective noise cancelling

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardV, we're happy to know that you like the ease of use and comfort of your new gaming headset! Our 360 Spatial Sound for Gaming, activated by the PC software INZONE Hub, features a newly developed virtualizer for gaming that reproduces spatial sound out of multi-channel audio signals as the game creators intended. Also, with the smartphone app 360 Spatial Sound Personalizer, you’ll get spatial sound optimized to your ear shape for truly personalized gameplay. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My experience with the headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Can't hear my fiance bickering at me when im playing with noise cancelation. Product couldnt be better.❤️

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ErikG,
      Great! Thank you for your purchase. We're glad that you are satisfied with the noise cancelation feature of your new Sony - INZONE H9 Wireless Noise Cancelling Gaming Headset. The INZONE H9 noise cancelling headsets are designed with 360 Spatial Sound for Gaming and our proven hardware technology, so you can detect where your opponents are and how far away. Even players hiding in shadows, or behind walls and obstacles, can’t stay hidden for long. With Ambient Sound Mode, you can play your game and still hear important sounds like phone calls, doorbells, or someone speaking to you in your environment. And just like with Sony music headphones, it’s just a touch of a button to switch to noise-canceling mode. A flexible flip-up boom microphone with mute function allows you to communicate effortlessly in-game with squad members. The H9s also feature simultaneous 2.4GHz and Bluetooth connection, so you can enjoy smartphone calls and voice chats at the same time. Enjoy gaming throughout the day and even the night with up to 32 hours of continuous play from one single charge. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take you into the action for hours on end.

      Thank you for the perfect star review and for choosing Sony!

      - Marco Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 2 out of 5 stars

    Sound is good, build is meh.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good, battery life is pretty good. Sometimes Bluetooth can chug and lag. My major issue is the headband. After not even 2 months the headband leather separated from the band causing me to be able to see the foam on the inside. Not too happy after spending $300 on these.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brycer, Thank you for the feedback on your experience with your Sony Inzone H9 Gaming Headset. While we're glad you like the great sound quality and excellent battery life of your headset, we regret to hear that the soft headband material is starting to fall apart and about the intermittent Bluetooth connectivity issue that you're having. This is usually not the case for our headsets nor the experience we want you to have.
      You may take your device to an authorized servicer for evaluation to determine the repair options available for physical or cosmetic damage. Please visit our eService website https://us.esupport.sony.com/support/s/service?language=en_US for more information.
      For Bluetooth connectivity issues, please follow the troubleshooting steps on the link below to resolve the issue.
      https://helpguide.sony.net/mdr/whh900n/v1/en/contents/TP0001513193.html

      If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I loved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the sound it's perfect the noise cancellation is excellent apart from the fact that I can use it without the PS5 on other devices

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      ]Hi MariluR,

      Fantastic! We are so happy to know that you love the amazing sound quality and industry-leading noise canceling feature of the INZONE H9 Gaming Headphones. The INZONE H9 noise canceling headsets are designed with 360 Spatial Sound for Gaming and our proven hardware technology, so you can detect where your opponents are and how far away. Even players hiding in shadows, or behind walls and obstacles, can’t stay hidden for long. With Ambient Sound Mode, you can play your game and still hear important sounds like phone calls, doorbells, or someone speaking to you in your environment. And just like with Sony music headphones, it’s just a touch of a button to switch to noise-canceling mode. A flexible flip-up boom microphone with mute function allows you to communicate effortlessly in-game with squad members. The H9s also feature simultaneous 2.4GHz and Bluetooth connection, so you can enjoy smartphone calls and voice chats at the same time. Enjoy gaming throughout the day and even the night with up to 32 hours of continuous play from one single charge. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take you into the action for hours on end.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality comfortable and long battery but echo like crazy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Awesome! We are so glad to hear that you are happy with your Inzone H9. Sharpen your senses and prepare for your match. Our INZONE H9 headset immerses you in the zone with 360 Spatial Sound for Gaming and noise canceling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting enemies before they see you. -Carl Sony_US