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Customer Ratings & Reviews

Your price for this item is $249.99
The comparable value price is $329.99

Customer reviews

Rating 4.3 out of 5 stars with 714 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers enjoy the INZONE H9 Wireless Noise Canceling Gaming Headset for its amazing sound quality, comfort, and great battery life. Some customers find the price a little high, and others have noted that the microphone boom is not detachable. Additionally, a few customers have reported issues with the software. Overall, the headset is praised for its positive features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 714 reviews
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Sony h9

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product over priced similar product to the sony pulse

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BFG1,

      You made the right choice with the Sony INZONE H9! Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise cancelling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. We’ve designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Worth the cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are great!! I wish there was a way to download the software off a MacBook. Also, the radio frequency messes with my sound bar so I need to turn off the sound bar while gaming.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MartinR, Thanks for sharing your feedback. We take all user input seriously and will make sure your comments reach the appropriate person. Our INZONE H9 has multiple microphone noise canceling which keeps out the sounds that disturb your performance. We’ve incorporated the same Dual Noise Sensor Technology used in our class-leading 1000X series headphones for invincible gaming. We have also designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Should you need further assistance, you can email us at socialsupport@am.sony.com. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds great!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds awesome with my PS5! Got them when they were on sale

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanC, That's great! We're glad to hear that! Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise cancelling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. Thank you for giving the product a perfect rating! Jay Sony_US

  • Rated 5 out of 5 stars

    Awesome quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far they're awesome (on PS5) I haven't use them with a computer

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ZeusX, Thank you for taking the time to review the INZONE H9 Wireless Noise Cancelling Gaming Headset. INZONE H9 allows you to enjoy the immersive sound of PlayStation® 5’s Tempest 3D AudioTech for gaming with greater spatial expression. Works seamlessly with PlayStation®5 consoles and special PS5™ features for enhanced performance. Thanks for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    ITS AMAZING!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid quality. Amazing sound! Beats my old arctic headset by a mile! 10/10 buy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SShynez, We’ve designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thanks for sharing your positive review! Jay Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Games all day lol The sound is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's wonderful, AnaB! We're glad that you are enjoying your new Sony Gaming headset. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise cancelling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. We’ve designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thank you for choosing SONY! -Craig Sony_US

  • Rated 5 out of 5 stars

    Best Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve tried other Sony headsets and this is the Best headset for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BlakeW,

      That's awesome! We're glad to hear that you like the price point of the headphones. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good noise cancellation, great look really like the white finish

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Headset,

      We appreciate the 5-star rating! We're glad you like the noise canceling and design of the headphones. Our 360 Spatial Sound for Gaming, activated by the PC software INZONE Hub, features a newly developed virtualizer for gaming that reproduces spatial sound out of multi-channel audio signals as the game creators intended. Also, with the smartphone app 360 Spatial Sound Personalizer, you’ll get spatial sound optimized to your ear shape for truly personalized gameplay. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony InZone 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones in the market. Seamlessly easy to connect

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DEKAZO, We're very grateful for this positive feedback! Prepare for victory with Sony’s INZONE H9 premium gaming headset. With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise cancelling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound on PS5, good noise cancellation and features.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Robert, That's awesome! We are thrilled that you like the sound quality of your new Sony wireless noise canceling gaming headphones. Our INZONE H9 has multiple microphone noise canceling which keeps out the sounds that disturb your performance. We’ve incorporated the same Dual Noise Sensor Technology used in our class-leading 1000X series headphones for invincible gaming. We have also designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Ps5 headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was welled packed, came out in great condition, nice and clean, very well mannered and secured, it came out the way I wanted to look like and it was what I expected to be like, and it came right on time when I wanted it, I’m glad I bought it because it was hard to find it, and Best Buy made it happen.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SarahConcha,

      Thank you for the 5-star rating! We're glad to hear that you like your Sony headphones and was delivered in great condition. Take performance beyond your best, detecting opponents before they see you. We’ve designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thank you for choosing Sony and enjoy your headphones!

      -David Sony_US

  • Rated 4 out of 5 stars

    Good But Could Of Been Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good head phones but unfortunately you loose some functionality if not used on PC. I like the fact that i can link my PS5 and my iphone at the same time so i don’t miss calls.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Smitty,
      Thank you for sharing your feedback. We're glad to hear you like the INZONE H9 headphones, especially when taking a phone call while connected to your PS5 gaming console. However, we are sorry if you loose some functionalities if not used on a PC. Could you provide us more information of the issue so we can better assist you and turn this to a better experience?

      May we contact you to help? If so, please email the below information to socialsupport@am.sony.com:
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise cancelling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. We’ve designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thanks again for purchasing SONY! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great and mic is great. Needs better settings for ps5.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Avalos9910, That's great! We're glad to hear that! INZONE H9 allows you to enjoy the immersive sound of PlayStation® 5’s Tempest 3D AudioTech for gaming with greater spatial expression. Works seamlessly with PlayStation®5 consoles and special PS5™ features for enhanced performance. On the left earcup are the main operation controls including the volume dial, Noise Cancelling/Ambient Sound Mode button and mic mute. You also have the boom microphone and USB port with charging LED. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Great sound, great features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bluetooth mixed in with gameplay audio is amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gweaver25, We're glad to hear that you are happy with the sound and features of this INZONE H9 Wireless Noise Cancelling Gaming Headset. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise cancelling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. Thank you for giving the product a perfect rating! Jay Sony_US

  • Rated 5 out of 5 stars

    Sony headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great. Easy to use and noise cancelling works great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ErikH, We're very grateful for this positive feedback! Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise cancelling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. We’ve designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and audio is pretty good would recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Danny, We're glad that you appreciate the quality of the INZONE H9 Wireless Noise Cancelling Gaming Headset. We’ve designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thanks for the recommendation! Jay Sony_US

  • Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great headphone if you play competitive games

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RaviP, Thank you so much for your amazing review, we are so glad that you are enjoying the amazing Sony - INZONE H9 Wireless Noise Canceling Gaming Headset with incredible features like, 360 Spatial Sound for Gaming, Dual Sensor Noise Canceling Technology, and Comfortable Design ensuring comfort during long gaming sessions. Thank for your preference, Regards - Dominick Sony_US

  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Head sets

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good but not for a console more for pc and last long very comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamanthaF,

      Thank you for the review and we're glad to hear that you like the comfortable design of the headphones. If there's something that we can help you with, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Thank you for choosing Sony!
      -David Sony_US

  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item. Brady at the Winchester store was a huge help and friendly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jerseygirlinva, Thanks for the 5-star rating! We're glad you like your new gaming headset. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work awesome.. plus noise canceling. Best buy for buck

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Panda, That's great! We're glad to hear that! Our INZONE H9 has multiple microphone noise canceling which keeps out the sounds that disturb his performance. We have incorporated the same Dual Noise Sensor Technology used in our class-leading 1000X series headphones for invincible gaming. We have also designed our INZONE H9 headset to bring his game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thank you for trusting Sony! Jay Sony_US