Customer Ratings & Reviews
- Model:
- WHG900N/W
- SKU:
- 6510363
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the INZONE H9 Wireless Noise Canceling Gaming Headset for its amazing sound quality, comfort, and great battery life. Some customers find the price a little high, and others have noted that the microphone boom is not detachable. Additionally, a few customers have reported issues with the software. Overall, the headset is praised for its positive features.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Mic
Misleading
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted this device but once I finally got it I was plagued with issues after the first year. Headstrap is a joke, flip to mute mic goes in and out depending on which direction it leans toward it looks great but cheap cheap cheap material was used very disappointed in in SONY for this but I still like it over the pulse and happy that an alternative exists
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Jiffy,
Thank you for considering Sony products.
We're truly sorry to hear about the difficulties you've faced with your WHG900N, especially with the head strap and the flip-to-mute mic not functioning reliably. This is definitely not the quality standard we aim to provide, and we understand your frustration. We sincerely appreciate you sharing your experience and your continued support despite these challenges.
To help address these concerns more effectively, we recommend reaching out to our support team so they can gather more details and assist you better. You'll find all the necessary contact options and resources at this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Please be assured that we will also forward your valuable feedback to our dedicated Sony team as we work hard to improve our products. Thank you for bringing this to our attention.
Best regards,
-Fred
- Pros mentioned:Sound quality
Decent audio/fearures. Headband quality - bad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to repalce my alienware aw-988, the ears cups on that headset wore out after heavy use for years on end. The audio is decent on the h9, the noise cancellation is cool. I like that i can connect to two devices at once, one via the usb dongle and the other like my phone or pc via bluetooth. You cannot edit the audio profile for the headset on your ps5, you cannot mute it using the controller’s mute button, these two shortcomings make me wish id bought alternative option instead. I work from home so i use the headset for work calls during work and gaming after. I did this as well with my aliewares and the only issue after 3.5 years was the clothing on the earcups fell apart. My h9s? About 2-3 months in the daxmn headband fell apart, 299 for this? NOT WORTH IT.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi FullMetalAlchemist,
Thank you for the review and we're glad to hear that you like the sound quality and noise canceling of the headphones. We're sorry to hear what happened with your headphones. Your feedback is greatky appreciated. This is a difficult question to answer because everyone treats their headphones differently and the longevity of the earpads will depend on how the individual cares for them. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David
- Pros mentioned:Comfort, Sound quality
H9
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Game sound qulity is really good and are comfortable to wear for hours music quality is not the best for some reason though
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JustinO,
Thank you for the purchase! We're glad to hear that you like the sound quality and comfortable design of the headphones. We appreciate the positive feedback and thank you for choosing Sony!
-David
- Pros mentioned:Battery life, Sound quality
Great Headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely the best headset I have had so far. I haven't had to many to be honest. But the sound is awesome love the noise canceling and the battery life is definitely longer then what I've had in the past. So for me personally its a great headset i would definitely recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chimera, Excellent choice! We are so glad to hear that you are enjoying your new Inzone H9! Sharpen your senses and prepare for action. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise canceling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. Thank you for your recommendation and for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, I've owned this headset for about two months, and i haven't really had any problems with them, i primary use them on my PC but I've used them on my PS5 a handful of times without any issues, My favorite feature about them is the ANC it works great and it boosts immersion even on loud environments plus they also sound great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Juan,
We're so glad you're loving your INZONE H9 headset! It's fantastic to hear it performs great on both PC and PS5, and that the Active Noise Cancellation (ANC) truly enhances your immersion, even in noisy environments. And, of course, we're pleased that you find the overall sound quality to be excellent.
Thanks for choosing Sony, have an amazing day!
DiegoV
- Pros mentioned:Sound quality, Weight
Great sound, better 3D soundscape
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first gaming headphones that actually have great sound stage and an almost 3D-like audio quality. I really enjoyed these. Super lightweight as well, which is a great upgrade from my Audeze Maxwells. I ultimately returned these, but not because I didn't like them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RoneyD, Excellent choice! We are so glad to hear that you are enjoying the sound quality of your new Inzone H9! Thank you so much for the 5-star rating and for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Great headset just ONE FLAW
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.overall the the headset is comfortable, mic is pretty good and if you wear glasses this doesnt give any issue. My only problem is the audio at times, it can make alot of sounds seem muffled and low, using the software CAN help! If using for the PS5 its a 5/5 pc is 3/5
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mark, we're glad you like the comfort and microphone of our gaming headset. We're sorry to hear that you have an issue with the sound quality of your Sony unit. Please isolate the issue by following this link:
https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670443.html?search=sound
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. Developed from our expertise in music headphones, the diaphragm of the INZONE H9 has a unique shape that allows it to reproduce extremely high-frequency sounds with high compliance, as well as authentic low frequencies, for an immersive gaming experience. Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Best gaming headset in my book
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headset, since I started using this anytime I need to replace my headset I just get the same one. Amazing sound quality, mic is on par with my studio mic.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, Zell!
We are absolutely delighted to hear how much you love your INZONE H9 headset! It's incredibly rewarding to know that the H9 has become your go-to choice and that you simply get the same model whenever you need a replacement—that speaks volumes about your satisfaction and loyalty!
We engineered the H9 for both amazing sound quality and clear communication, so hearing that the mic is on par with your studio mic is a huge validation of our design efforts.
Thank you again for your strong recommendation and for making Sony a core part of your gaming and communication setup!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Battery life, Comfort
Good, but not really “Premium”
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Long Story Short. I have tested/used many, many headsets and headphones. And this is my review of this headset while used on PS5. Comfort: 9/10 Aesthetic: 8/10 Sturdiness: 8/10 Sound clarity: 7/10 3D Sound spacing: 9/10 Microphone design: 7/10 Microphone clarity: 6/10 Battery life: 8.5/10 Charge Speed: 9/10 Overall: A decent headset but it’s charging near Hi-Fi premium gaming headset price for less than premium physical design and functionality. You are better off buying the Arctis Nova Pro Wired. From experience I can say it is far superior in terms of sound quality, capabilities, and aesthetic as well as PC optimization.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Devon12, Thanks for the detailed review/feedback. Our INZONE H9 has multiple microphone noise canceling which keeps out the sounds that disturb his performance. We have incorporated the same Dual Noise Sensor Technology used in our class-leading 1000X series headphones for invincible gaming. We have also designed our INZONE H9 headset to bring his game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thanks and regards, -Craig
- Pros mentioned:Comfort, Sound quality, Weight
Best headset
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable, lightweight, and quality is great! Noise cancellation is a plus love these!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GabrielaM, We are glad that you love your Sony gaming headphones. Our INZONE H9 has multiple microphone noise canceling which keeps out the sounds that disturb your performance. We’ve incorporated the same Dual Noise Sensor Technology used in our class-leading 1000X series headphones for invincible gaming. We have also designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Battery life, Sound quality
Loving them
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I've had them for a while now, and gotta say I love them. I love that you can turn off the auto shutdown. My razer headphones would do that alot and it was pain when I'm working and needing to turn them back on. Battery is great. You can download the program to view the battery percentage and updates. A little of a pain but really not a deal breaker. Pricing I would say is a little high but I love the quality. Highly recommend them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Javier,
Thank you for sharing your amazing experience with your INZONE H9 gaming headset. We're delighted to hear you love the quality, battery life, and features of the unit. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise cancelling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. We’ve designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thank you for the recommendation and for choosing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
Sony Inzone H9 Wireless for PC usage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these headphone a few months back and they have great spund quality as well as noice canceling properties. They were a little bit on the pricey side but the quality is definitely great. I tried on all of the other headphone they had on display and nothing was as comfy or great sounding as these. So you pay for quality here. I give these a solid 9/10 rating.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JasonP,
That's great! We're glad to hear that you like the sound quality, noise canceling and comfortable design of the headphones. Our 360 Spatial Sound for Gaming, activated by the PC software INZONE Hub, features a newly developed virtualizer for gaming that reproduces spatial sound out of multi-channel audio signals as the game creators intended. Also, with the smartphone app 360 Spatial Sound Personalizer, you’ll get spatial sound optimized to your ear shape for truly personalized gameplay. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Sony PS5 headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This headset is a fun and engaging way to enjoy your games. The surround sound is good. If you are a Sony fan, you should love these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FredB,
We're excited to hear that your Sony headphones have made gaming so much fun and engaging for you. Thank you for the fantastic 4-star rating—the surround sound truly creates a more immersive experience, helping every game come alive.
Thank you for choosing Sony. We hope you have a wonderful day!
DiegoV.
Could be better
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product and, after a few months, I was considering giving it up but I didn’t because I had developed a strong preference for Sony products. However, I decided to return it because the sound quality was not satisfactory. I suspect that there was an issue with the specific unit I had, so I exchanged it. The new product worked well, but there was a recurring issue with the volume button on the side. Every time I turned my head, the volume would either increase or decrease. This became quite annoying. I tried to troubleshoot the problem by asking friends, but they were not able to hear me clearly. I believe that this issue needs to be addressed.
No, I would not recommend this to a friend- Pros mentioned:Battery life, Comfort, Sound quality
Terrific Performance
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound great, last long. What’s not to like? Also very comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Phillip, we're glad you are enjoying the sound quality and comfort of our product! The INZONE H9 noise cancelling headsets are designed with 360 Spatial Sound for Gaming and our proven hardware technology, so you can detect where your opponents are and how far away. Even players hiding in shadows, or behind walls and obstacles, can’t stay hidden for long. With Ambient Sound Mode, you can play your game and still hear important sounds like phone calls, doorbells, or someone speaking to you in your environment. And just like with Sony music headphones, it’s just a touch of a button to switch to noise-canceling mode. A flexible flip-up boom microphone with mute function allows you to communicate effortlessly in-game with squad members. The H9s also feature simultaneous 2.4GHz and Bluetooth connection, so you can enjoy smartphone calls and voice chats at the same time. Enjoy gaming throughout the day and even the night with up to 32 hours of continuous play from one single charge. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take you into the action for hours on end. Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
It's almost perfect!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great gaming headset the noise canceling is wonderful You're not going to hear much especially if you have your game blasting in your ears You're not going to hear anything outside of that trust me The sound is great The mic sound is great my friends and everyone hears me clearly I could talk on the phone cuz it can connect to your phone and your PlayStation 5 simultaneously l love it The only con to this is that the mic has to be flipped up to mute and down to unmute that drives me crazy I really hate that they should just leave the control with the mute button on the on the dual sense is that a deal breaker no not for me I'm getting used to it but overall the headset is fantastic overall I even connected to my phone just to listen to music,
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tiny3k,
Thanks for commenting! We are very happy to hear your satisfaction with the exceptional noise canceling function, amazing sound & microphone quality, and superb performance of your INZONE H9 Wireless Noise Canceling Gaming Headset. We greatly appreciate your feedback with the design of the boom microphone. The INZONE H9 noise cancelling headsets are designed with 360 Spatial Sound for Gaming and our proven hardware technology, so you can detect where your opponents are and how far away. Even players hiding in shadows, or behind walls and obstacles, can’t stay hidden for long. With Ambient Sound Mode, you can play your game and still hear important sounds like phone calls, doorbells, or someone speaking to you in your environment. And just like with Sony music headphones, it’s just a touch of a button to switch to noise-canceling mode. A flexible flip-up boom microphone with mute function allows you to communicate effortlessly in-game with squad members. The H9s also feature simultaneous 2.4GHz and Bluetooth connection, so you can enjoy smartphone calls and voice chats at the same time. Enjoy gaming throughout the day and even the night with up to 32 hours of continuous play from one single charge. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take you into the action for hours on end.
Thank you so much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Excellent gaming headset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my fiancé for his birthday. He loves them, he says they’re noticeably much better quality than the last set I bought him (they were about 100 bucks cheaper) but they were still good quality. He was skeptical that a headset could get much better but we were pleasantly surprised. The noise cancellation is top tier. Would definitely recommend.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Best PS5 headset ever!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let me tell you the best headset for the PS5 !! Not only can u game with it u can listen to music at the same time from yr phone. The design is awesome matches the ps5 beautifully, the sound quality is too awesome I mean it’s Sony and the ear cups feel so comfortable played for hours and barley felt the headphone on
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PedroD, Choosing this headset will definitely be worth it! It's wonderful to hear you feel this is the best gaming headset you've owned and you're having an enjoyable gaming experience comfortably with your new INZONE H9. We're also delighted it works seamlessly with your PlayStation 5 and you like the great audio and design that matches well with the PlayStation 5. Thank you so much for leaving us such a wonderful review of your new Headphones! -Jess
- Pros mentioned:Comfort, Sound quality
My 2nd pair
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset. Noise cancellation is amazing. Comfortable and works super well with Sony ecosystem
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Great headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First impression they are a great headset! Sound quality is perfect for Call of duty and all other games sound great too!! The battery life is great and very long lasting have played for several hours and have never died on me yet. Upgraded from the Pulse 3D and it was well worth it! For the sale price it was an all around good purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GregB, Thank you for sharing your great experience with your Sony gaming headset. We are glad that you like their quality. Our INZONE H9 has multiple microphone noise canceling which keeps out the sounds that disturb your performance. We’ve incorporated the same Dual Noise Sensor Technology used in our class-leading 1000X series headphones for invincible gaming. We have also designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thank you for your purchase. Enjoy! Vincent