Customer Ratings & Reviews
- Model:
- WHG900N/W
- SKU:
- 6510363
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the INZONE H9 Wireless Noise Canceling Gaming Headset for its amazing sound quality, comfort, and great battery life. Some customers find the price a little high, and others have noted that the microphone boom is not detachable. Additionally, a few customers have reported issues with the software. Overall, the headset is praised for its positive features.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
Good sound quality poor design
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and amazing comfort. However… the quality of the headset cushion is terrible. Within 3 months of contestant use but taking care of the headset the cushion began to break off. There are no parts online to repair the headset so if you do buy them GET THE WARRANTY.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi FerrisO,
Thank you for the review and we're glad to hear that you like the sound quality of the headphones. Your feedback is greatly appreciated. Thank you for choosing Sony!
-David
- Pros mentioned:Comfort, Sound quality
Worth the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pricey, but easily the most comfortable and best-sounding gaming headphones I’ve ever owned or used. Previously used the Pulse headset and 7 series Arctis for PS, and Arctis 9x for Xbox, and it beats all of those easily. The noise cancelling is excellent too, and being able to listen to music/podcasts while you game on the same headset is awesome
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PearsofWrath, Thank you for taking the time to review the INZONE H9 Wireless Noise Canceling Gaming Headset. We’ve created the INZONE H9 to be ultra comfortable so you can keep on playing through extended sessions. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take into action for hours on end. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise cancelling for supercharged hearing and super sharp reflexes. Thanks for choosing Sony! Jay
- Pros mentioned:Bluetooth
GREAT HEADSET OVERALL
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THIS IS A GREAT GAMING HEADSET OVERALL. I'D FULLY RECOMMEND IT. HOWEVER, MY ONLY COMPLAINT ABOUT IT AND WHY I RETURNED THEM GO TO BEST BUY IS BECAUSE OF A LACK OF A 3.5MM HEADPHONE JACK. MEANING, THESE CAN ONLY BE USED VIA BLUETOOTH OR VIA THE USB DONGLE. SO BASICALLY IF THE BATTERIES ARE DEAD, YOU CAN'T USE THESE UNTIL THE BATTERIES ARE FULLY CHARGED. AN OLDER MODEL BOSE GAMING HEADSET HAS BOTH BLUETOOTH, USB, AND A 3.5MM HEADPHONE JACK ON THEM SO THEY CAN BE USED IF THE BATTERY DIED. ASIDE FROM THE LACK OF THIS, I FULLY RECOMMEND THEM.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AIRIN,
Thanks for commenting. We are glad to know your satisfaction with the superb performance of our INZONE H9 Wireless Noise Canceling Gaming Headset. It is unfortunate to know that the unit had to be returned due to the lack of 3.5mm headphone jack connection. We greatly appreciate your feedback with this function. Despite your concern, we are thrilled that you still recommend these headphones.
We value you and your feedback. We hope that you will consider Sony again in your future purchase.
Best regards,
Romeo
- Pros mentioned:Sound quality
Low-Latency High Quality Audio
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset is what I imagined a Sony headset would be: high quality audio with noise cancelling having low latency that can be used for gaming. I also needed a mobile-friendly dongle (not a mini "set top box" that some headsets have). I have a gaming/work laptop that is typically moved around and many times is in a noisy environment. The noise cancelling greatly helps to keep me focused. I have not seen any other low-latency headsets on the market that offer the quality of noise cancelling that these have. The audio quality is top-notch and allows me to listen to music while working/gaming. I have a pair of Sony WH-1000XM4s and Air Pods Max and the audio quality for this headset is comparable (though not quite as high quality). Music is still enjoyable on these after being used to those other two headphones. Compared to the Arctis Pro Wireless in my office, the INZONE H9 sound better to me. I can play games or watch videos without any noticeable latency. The mic is just your average headset mic - nothing special, but it is functional and other people can hear my voice clearly. If I wanted to get a better mobile mic setup, I would purchase a separate high-quality one.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Josh, That's great! We're glad to hear that! Prepare for victory with Sony’s INZONE H9 premium gaming headset. With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. From heaters and PC fans to construction work, INZONE H9 with multiple-microphone noise cancelling keeps out the sounds that disturb your performance. Our INZONE monitors elevate your gaming experience and help you perform to the very best of your ability. The high-quality boom microphone, shaped so it can be brought closer to your mouth, ensures you’ll always be heard clearly. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Comfort, Sound quality
Great Headset!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are very comfortable, and the audio is amazing. Will be purchasing another pair for my son.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HKing,
Awesome! We're glad to hear that you like the sound quality and comfortable design of the headphones. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Excellent wireless headset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First off, Sony has made it difficult for many gamers to use their favorite Bluetooth headphones with their PS5. Not many know that they can buy an adapter to connect to the USB port on the PS5 and thus be able to use the headphones they already own. Then you come to discover that you can’t use the built in mic your headphones have to chat. Well, regardless where you stand with that practice by Sony, at least know that now Somy offers an excellent pair of headphones. Sound and noise cancellation is fantastic and will allow you to focus what is on the screen. In general, headphones always make media more personal as having the sound so close to your ears really helps one to immerse themself into the media being consumed or played. The negatives will most likely be the size, as these are large. I have no intention to be walking outside with them and they will only be used when at home, so not a dealbreaker for me. Overall, I do recommend, but note that Sony is offering different versions that might satisfy all your needs at different price levels, and therefore do compare the models to see which model matches with your environment and game style.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AUser210, Awesome! INZONE H9 allows you to enjoy the immersive sound of PlayStation® 5’s Tempest 3D AudioTech for gaming with greater spatial expression. Works seamlessly with PlayStation®5 consoles and special PS5™ features for enhanced performance. From heaters and PC fans to construction work, INZONE H9 with multiple-microphone noise cancelling keeps out the sounds that disturb your performance. We’ve incorporated the same Dual Noise Sensor Technology used in our class-leading 1000X series headphones for invincible gaming. We’ve designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thanks for the recommendation! Jay
- Pros mentioned:Comfort, Sound quality
Great set for everything.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Premium headset, great feel light but appropriate clamping force. Works with Bluetooth and 2.4ghz t the same time. Sounds just like the XM5. Clarity and ambient noise is great. I use it for gaming, zoom calls, and entertainment. I do not use it with a PS5
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BigMac,
Great! We're glad that you like the fit, dual connection feature, and sound quality of the headset. Prepare for victory with Sony’s INZONE H9 premium gaming headset. With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. Developed from our expertise in music headphones, the diaphragm of the INZONE H9 has a unique shape that allows it to reproduce extremely high-frequency sounds with high compliance, as well as authentic low frequencies, for an immersive gaming experience. Thank you for choosing Sony!
-Ralph
Awesome.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing but not at full price. I bought these on sale for almost half off and I cannot complain. These are essentially a gaming rip off of Sony's WH1000XM5s. I have those too. The body and frame is exactly the same. Same features and even how they retract. They only thing different is the external mic and color scheme. If you ever tried a Sony Premium Over the ear headphones, these are it for gaming.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi lacid101,
We are delighted that you are enjoying the amazing performance of the INZONE H9 Headset, especially for gaming. We engineered the INZONE series to bring Sony's renowned audio quality and comfort to the gaming space, and we are glad that connection resonates with you.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Battery life
perfect gaming headset
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this headset is an upgrade from the sony 3D pulse. i only gave it 4 stars because outside of the notes inside talking about the battery percentage indicators, i wish they gave us a way to see an actual percentage. — i purchased them 2 or 3 days ago and ive only charged them once after i first opened the box. i absolutely love the battery life since im an everyday gamer. if you have a ps5, id definitely recommend this headset.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Indy,
Thank you for the review and we're glad to hear that you love the battery life of the headphones. Your feedback is greatly appreciated. Thank you for choosing Sony!
-David
- Pros mentioned:Comfort, Sound quality
A little pricey...
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These sound awesome and are pretty comfortable. I had issues with the USB dongle though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AntonC,
Thank you for the purchase and we're glad to hear that you like sound quality and comfortable design of the headphones. We're sorry to hear that. We need more details regarding your concern. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David
- Pros mentioned:Sound quality
These headphones are it!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones I hear the footsteps coming from the exact location! The sound bar options are great too! I love how I can chose between listening to my teammates more or the game sound!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Orlando,
Thanks for the review and the 5-stars rating! It couldn't make us happier to hear how much you are enjoying your Sony Gaming Headphones! Including 40 mm drivers ensure that every gaming sound is authentically reproduced. It delivers genuine high to low frequencies, enhanced by housing ducts for richer bass. Experience gaming immersion like never before.
Thanks for choosing Sony, have a nice day!
-DiegoV
- Pros mentioned:Battery life, Sound quality
Worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound fits well on my head. The battery last about 5 to 7 days.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nice,
Awesome! We're glad to hear that you like the fit and battery life of the headphones. Thank you for choosing Sony!
-David
- Pros mentioned:Comfort, Sound quality
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally! Headphones that are comfortable! I also like the controls. (Normally I despise the controls on headphones, but these are actually quite intuitive.) Good sound and all around quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Danjig, We're delighted to hear that you are enjoying your gaming headset. Prepare for victory with Sony’s INZONE H9 premium gaming headset. With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. Developed from our expertise in music headphones, the diaphragm of the INZONE H9 has a unique shape that allows it to reproduce extremely high-frequency sounds with high compliance, as well as authentic low frequencies, for an immersive gaming experience. Thank you for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Best of the best!!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If your looking for the best of the best for your ps5 and pc, look no further, top of the line comfort and sound!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CQ1980, fabulous! You've certainly made a great choice! We're extremely pleased it suits your needs and expectations. Thank you very much for your recommendation and for choosing the best brand, Sony! - Romeo
- Pros mentioned:Battery life, Sound quality
Perfect
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Three day battery. Sounds good. Connects easily...
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dewharo, we're glad you like the sound quality of our product! Thanks for choosing Sony. ~Earl
- Pros mentioned:Battery life, Sound quality
Nice upgrade from PULSE 3D
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been very pleased with these. I primarily use them for my PS5 but I love that I can use it on my PC, and it opens up more options too! Battery life is far better than the PULSE 3D and the noise canceling is a great upgrade. Overall audio quality is far better as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jpotpuppalsyayy, Choosing this headset will definitely be worth it! It's wonderful to hear you're having an enjoyable gaming experience with your new INZONE H9. We're also delighted it works seamlessly with your PS5 and PC. Glad to know you appreciate the amazing features, excellent noise cancellation and incredible audio. Prepare for victory with Sony’s INZONE H9 premium gaming headset. With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. Developed from our expertise in music headphones, the diaphragm of the INZONE H9 has a unique shape that allows it to reproduce extremely high-frequency sounds with high compliance, as well as authentic low frequencies, for an immersive gaming experience. Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
Great head set perfect for gaming
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset fits perfect and the controls are super east to use. Has 3 modes normal noise canceling and one to be able to hear youreself talk which helps when im trying not to bed too loud.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi smders,
We appreciate the 5-star rating and we're glad to hear that you like the fit and noise canceling of the headphones for your gaming experience. Our 360 Spatial Sound for Gaming, activated by the PC software INZONE Hub, features a newly developed virtualizer for gaming that reproduces spatial sound out of multi-channel audio signals as the game creators intended. Also, with the smartphone app 360 Spatial Sound Personalizer, you’ll get spatial sound optimized to your ear shape for truly personalized gameplay. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Best headsets
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best headsets especially to block out all the noise and flip to mute love using them for gaming or work
I would recommend this to a friendBrand response from SonyListens
Posted .Hello GSGS,
Thank you for choosing Sony!
We're so glad to hear that you love your WHG900N headsets! It's fantastic that the noise-canceling feature is so effective for both your gaming sessions and work. The flip-to-mute function is a great tool, and we're happy to know it's working well for you. Thanks for sharing your positive feedback!
Best regards,
-Fred
- Pros mentioned:Sound quality
Great sound & quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a quick set up on my laptop through the InZone site, I connected the set right to my PS5 and got great performance; the 3D audio sounds amazing and easy volume options for mic & game sound make the set easy to use. I would highly recommend this set to PC & PS5 gamers alike that want a high quality sound & headset build.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cornbread, Thanks for the 5-star rating! We're glad you like your new gaming headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound qualityCons mentioned:Software
Yikes Sony..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headset itself is good and has some very unique features like being able to connect to a phone and your console at the same time. Although that feature recently broke for me, the headset still has redeeming qualities like its noise cancellation or ambient noise modes. The software is the reason it gets such a low rating though. For a headset made by Sony, the fact that you CANNOT update the firmware is absurd. You’re left missing key updates because the software is bugged and they refuse to fix it. Do not buy this headset if you plan to use it on PC.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Descriptionist,
Thank you for the review. We're glad to hear that you like the smart features of the headphones. We are sorry to hear about the software issue with your headphones. Our apologies for the inconvenience that this may have caused. Your feedback is greatly appreciated. If there's something that we can help you with, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David