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Customer Ratings & Reviews

Your price for this item is $220.00
The comparable value price is $329.99

Customer reviews

Rating 4.3 out of 5 stars with 709 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 709 reviews
  • Rated 5 out of 5 stars

    Top quality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great! The noise cancelling is excellent. Very comfortable!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ToriT,
      Thank you so much for the positive feedback! It's wonderful to hear that you are enjoying the noise cancellation and comfortable fit of your INZONE H9 gaming headset. We always strive to deliver the best quality with our products and aim to provide the best experience possible. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for a great discount deal, the quality of sound is really good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, JhonnyM,

      Thanks for the great review and the 5-stars rating! We are delighted to hear how much you are enjoying your Sony Headphones! Lightweight and designed for comfort, the INZONE H9 is ready for long gaming sessions. Coupled with immersive spatial sound and a crystal-clear microphone, victory is just a moment away!

      Thanks for choosing Sony, have a great day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Ps5 gamers Need this

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headset with noise cancelling perfect for ps5 Adjust game play and mic sounds. Great. Battery life

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RyanF,

      Very nice! We're glad to hear that you like the noise canceling, microphone, smart features and battery of the headphones. Sharpen your senses and prepare for action. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise canceling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Great comfortable headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable headset, I think it’s more comfortable the Astro A50 but then again it’s a 200 dollar difference. I do love the 3 options for the type of noise cancellation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MatthewS, Awesome! We're thrilled to hear you're enjoying INZONE H9 Wireless Noise Cancelling Gaming Headset. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise cancelling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. We’ve designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thank you for giving the product a perfect rating! Jay Sony_US

  • Rated 5 out of 5 stars

    Great gaming headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable across a wide range of head sizes, this headset provides detailed, spacious sound that’s perfect for games, and it works on every modern platform and device.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Case, We're glad to hear that you are happy with this INZONE H9 Wireless Noise Cancelling Gaming Headset. We’ve designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thank you for giving the product a perfect rating! Jay Sony_US

  • Rated 5 out of 5 stars

    Good noise cancellation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement for my pulse headset. These are a great upgrade have long battery and great noise cancellation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Deej, Excellent choice! We are glad to hear that you are happy with your new Inzone H9! Sharpen your senses and prepare for action. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise canceling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. -Carl Sony_US

  • Rated 5 out of 5 stars

    Sony Gaming Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable. The noise cancellation is nice and you clearly hear the game!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MiguelR, we're glad you like the comfort and noise canceling feature of our product. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    This headset rules

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and the audio is outstanding. Blows the Pulse series out of tye water in my opinion.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GuerillaBiscuits,
      Great! Thank you for your feedback and for the 5-star rating. We are truly happy that you appreciate the comfortable design and audio quality of your new Sony INZONE H9. Our INZONE H9 headset immerses you in the zone with 360 Spatial Sound for Gaming and noise cancelling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting enemies before they see you. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    HeadPhones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality. Fits perfect onto my head. Has outstanding sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlfredoM, we're glad you are enjoying the fit and sound quality of our product! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 2 out of 5 stars

    Overpriced and lower quality then the alternatives

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have almost exclusively used the hyper x cloud 2 wireless headsets but last year I decided to switch ot up and try out a sony headset since i had heard good things about the more expensive non gaming pair. Unfortunately this headsets build quality is not comparable to hyperx , at least this model. The lever style muting on the microphone is not as intuitive as the button on a hyperx. Multi device pairing is nice in concept but if you go out of range of a device its default behavior is to constantly beep at you which i found to be annoying. The cushions and pads wore out after a year and fell off. All of this at a 300 pricepoint ? Not worth it in my opinion. Much better options tor cheaper.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Sound Quality but lacks in mic quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microphone's quality is not the best on this thing. The sound quality is amazing works perfectly with all the features on the PS5 and works well with my PC.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HectorC,

      Thank you for the purchase! We're glad to hear that you like smart features of the headphones. You may find this link helpful regarding your concern with microphone.

      https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670442.html

      Thank you for choosing Sony!
      -David Sony_US

  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good but the top of it is easy tobe taken, and Sony is hard to get support so i am not that recommend this item

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LingfeiH,
      Thank you for providing your candid feedback regarding the INZONE H9 headset. We are immensely pleased to hear that you find the headset to be "very good."

      We take all feedback seriously, and we are sorry to hear about your experience with the top section's durability and the difficulty you encountered in getting support from us. We recognize how crucial accessible and efficient customer service is, and we are continually working to improve our support channels to better serve our community.

      Thanks for choosing Sony. We appreciate your feedback!
      Sincerely,
      Estefany Sony_US

  • Rated 3 out of 5 stars

    Nice headphones except...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried it for 2 hours, nice sound but I am very particular about headphones. I have 2 main issues when getting a new headset, 1. If they are big enough 2. If it presses against my ears. These headphones barely passed both. The nail in the coffin was the mic quality, my friends said it sounded like I was speaking through a tunnel. Would have still kept them if they passed the first 2 criterias.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rivergus21,

      Thanks for reaching out to us with your concern. We regret to hear that it hasn't lived up to your expectations, in terms of mic quality. This is not the experience we want you to have. We’ve designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. The wide, soft headband cushion distributes weight evenly across your head for long-term wearing comfort.

      If your voice does not reach the person during a call/your voice is low on the caller’s side, follow the guidelines below.

      While connected to a game console (computer or PS5™)
      • Check that both the headset and the connected device are turned on.
      • Adjust the volume of the headset and the connected device. Turn up the volume if it is too low.
      • Make sure the in-game voice chat output setting is set to [INZONE H9 / INZONE H7 - CHAT].
      • Check the call settings of the in-game voice chat and video calling application.
      • If the boom microphone of the headset is raised, lower the boom microphone and adjust its position so that it is near your mouth.
      • Adjust the GAME/CHAT (game/chat balance) button to the chat side.
      • Make sure that the microphone setting is set to [INZONE H9 / INZONE H7 - CHAT] in the sound settings of the computer.
      • When connected to a computer, adjust the microphone volume with “INZONE Hub”.
      • Connect the headset to the USB transceiver again.

      For more details, refer to this help guide link: https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670442.html

      If you still have the unit, allow us to help you and turn your experience around. You can email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      Jess Sony_US

  • Rated 5 out of 5 stars

    Best Sound around

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the absolute best headphones. Work wonderfully with both PC and PS5. Superb quality, comfortable and sound great. Highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi o2byz, We're very grateful for this positive feedback! We’ve designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. INZONE H9 allows you to enjoy the immersive sound of PlayStation® 5’s Tempest 3D AudioTech for gaming with greater spatial expression. Works seamlessly with PlayStation®5 consoles and special PS5™ features for enhanced performance.
      Thanks for the recommendation. Jay Sony_US

  • Rated 5 out of 5 stars

    Sony gaming headset!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset! Pricey but the sound is amazing and you can split the audio between game and Bluetooth simultaneously. So listening to music and game audio is pretty cool if you are into that. Has a mixer to control volume split. Its comfortable but it looks bulky. My opinion…Awesome showing from Sony but expensive. Wait for sale and get protection plan.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gstott, We're glad to hear that you are happy with this INZONE H9 Wireless Noise Cancelling Gaming Headset. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise cancelling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. Thank you for giving the product a perfect rating! Jay Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastic. Would definitely buy again. I would recommend to family or friends

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DakotaV,

      That's excellent feedback! We are delighted to hear that the INZONE H9 Gaming Headset is working fantastically for you and that you would recommend it to your family and friends.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Sony ps5 wireless headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing wireless headphones for ps5. The way you can customize it to your needs is just amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Amazing,


      We're absolutely thrilled to hear how much you are enjoying the amazing wireless audio and customization features of your INZONE H9 headset on your PS5! We designed the H9 to offer a personalized and immersive experience, whether you're taking advantage of the 360 Spatial Sound Personalizer or balancing the Game/Chat audio directly from the headset controls. Thank you for sharing your positive feedback.

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Rated 4 out of 5 stars

    Perfect Head Phones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and amazing headphones that was like brand new also, they feel good and they are reliable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoshuaP,

      Awesome! We're glad to hear that your new INZONE headphones. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is fantastic. It has great sound and audio quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MichaelS ,

      Thank you for choosing Sony!

      We're honored to hear that you find the WHG900N headset fantastic with great sound and audio quality. Your kind words motivate us to keep delivering exceptional audio products that enrich your listening experience.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Great gaming headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, excellent battery life and the best feature is that you can have a Bluetooth device connected while gaming.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cosmos, we're glad you like the sound quality and battery of our gaming headset. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise cancelling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. We’ve designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thank you for choosing SONY! ~Earl Sony_US