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Customer Ratings & Reviews

Your price for this item is $220.00
The comparable value price is $329.99

Customer reviews

Rating 4.3 out of 5 stars with 709 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 709 reviews
  • Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are not the best for noise cancelation. The sound quality is not bad. They are comfy on ears.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback on the WH-G900N, TiffanyG. We appreciate your honest review highlighting both the positive and constructive aspects of your experience.

      - We’re glad to hear you find the headphones comfortable and that you are satisfied with the sound quality.

      - Regarding noise cancelation, the effectiveness can sometimes depend on factors like fit and wearing style. To help maximize the noise cancelation performance, we recommend ensuring the headphones are worn correctly and fit snugly around your ears. Proper fit helps create a tight seal, which is crucial for optimal noise cancelation and sound quality. If using earbuds or ear tips, trying different sizes can also make a significant difference in effectiveness and comfort. Sony’s Headphones Connect app can assist in testing the fit and air-tightness, which directly influences how well noise cancellation works.

      Thank you again for your feedback and for choosing us—it helps us continue to improve our products and support!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 4 out of 5 stars

    Good headaet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Longblasting battery. They dont turn off after a given time or the time is too long for me. Headset lights are annoying then. Great sound, ez to setup and unique.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MattB,

      We're delighted to hear you love most of the features, especially its incredible audio, ease of setup, and long-lasting battery life. Your feedback regarding the Auto Power Off setting is extremely important to us and is very much appreciated. By downloading the INZONE Hub software, you can turn the indicator lighting on/off (AUTO LED OFF).

      In the factory settings, when the following conditions continue for about 5 minutes, the headset turns off automatically.
      The wireless 2.4 GHz connection and Bluetooth connection are terminated.
      The headset is not in Bluetooth pairing mode.
      The headset is not charging.
      This setting can be changed using “INZONE Hub”.

      A separate article is also available if the Auto Power Off setting on the INZONE headphones doesn't work: https://www.sony.com/electronics/support/headphones-gaming-headphones/inzone-h9/articles/00279891

      Thank you for your purchase and for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    Sounds great but made my ears feel weird.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First let me say these headphones sound great. You could hear the highs without completely sacrificing bass like you do with the Steelseries in my opinion. However, I did end up returning these as it made my ears pop from the suction that it causes from trying seal your ears for the ANC. But I will say I have weird sinus/ear issues/sensitivity. Just something to keep in mind. I ended up getting and keeping the little buddy H7s. However, if you need l/want the ANC it was Phenominal. I had a high powered window AC unit running full blast during the heatwave and didn’t hear it all with the ANC on. The mic is fine so don’t be worried about the reviews about Mic quality. Unless you are wanting “broadcast” quality the mic is perfectly passable for communicating in chat. I’d put it a notch above Steelseries. I would highly recommend giving these or if you don’t need the ANC the H7s. Love having Bluetooth connectivity and listening to a podcast and roaming in Destiny 2. Highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tech12345, We are glad that you were happy with the Inzone H9 headphones and it is unfortunate that it had to be returned. We hope that you consider Sony again in your future purchases. Hear them before they see you. With 360 Spatial Sound for Gaming and our proven hardware technology, you can detect where your opponents are and how far away. Even players hiding in shadows, or behind walls and obstacles, can’t stay hidden for long.

      Regards,
      Carl Sony_US

  • Rated 5 out of 5 stars

    Excellent quality headphones!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable to wear for extended periods of time, the sound quality is excellent! New level of game play with the 3D spacial audio.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EricRyanRivers,

      Thank you for the purchase! We're glad to hear that you like the sound quality and comfortable design of the headphones. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best part about these is that theyre just for the playstation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cinci,
      Awesome! We're really glad to hear your enjoyable gaming experience using your new INZONE H9 headset. Prepare for victory with Sony’s INZONE H9 premium gaming headset. With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. Developed from our expertise in music headphones, the diaphragm of the INZONE H9 has a unique shape that allows it to reproduce extremely high-frequency sounds with high compliance, as well as authentic low frequencies, for an immersive gaming experience. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Best purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headsets are amazing I like the sound quality and build quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MichaelK!
      Thank you for your kind feedback! We are really happy to hear that you’re enjoying the sound and build quality of the INZONE H9 headsets.

      These headsets are designed to deliver immersive audio with clear, detailed sound and a comfortable, durable design for extended use.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Big price, big sound.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good build quality. They felt flimsy at first but the more I use them, the more I see that are built to last. My 7 year old uses them for hours at a time and probably has to charge once a week. The sound quality is well worth it. Bluetooth pairing to additional devices is nice to have but they are big.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IvanJ,

      That's a very nice upgrade! We're glad to hear that you like the build quality of the Sony headphones. Our 360 Spatial Sound for Gaming, activated by the PC software INZONE Hub, features a newly developed virtualizer for gaming that reproduces spatial sound out of multi-channel audio signals as the game creators intended. Also, with the smartphone app 360 Spatial Sound Personalizer, you’ll get spatial sound optimized to your ear shape for truly personalized gameplay. Thank you for choosing Sony!

      -David Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Perfect

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancellation, comfortable and long lasting battery

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dacho,

      Thank you for the positive feedback regarding the noise cancelation, comfortability and battery performance of the headphones. We're glad to hear that you liked it! Prepare for victory with Sony’s INZONE H9 premium gaming headset. With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. Developed from our expertise in music headphones, the diaphragm of the INZONE H9 has a unique shape that allows it to reproduce extremely high-frequency sounds with high compliance, as well as authentic low frequencies, for an immersive gaming experience. Thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    fantastic foray into gaming headsets for sony

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible sound, comfort, ergonomics, honestly would have been an easy 5 star except that the battery life is a bit lower than I'd like.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi techGoose,

      Awesome! We're glad to hear that you like the sound quality and comfortable design of the headphones. We appreciate your feedback and thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Sony H-9

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset , great battery life …comfortable on ears ..noise cancellation excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonyA90J, We are thrilled to hear that you are enjoying the quality and features of the INZONE H9 Wireless Noise Cancelling Gaming Headset. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise cancelling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. We’ve designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thank you for giving the product a perfect rating! Jay Sony_US

  • Rated 4 out of 5 stars

    Great PS5 headset, quality is good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones do everything they say they will do and they sound great doing it. Buttons take some time to navigate and get used to. They are comfortable to wear, and the reason I purchased them was for the NC which does its job. To me, the only downside is the bulkiness of the headset.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi H2olite,

      Very nice! We're glad to hear that you like the sound quality of the headphones. Your feedback is greatly appreciated. Thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    A bit expensive.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i bought this headset because i figured with the pricey tag i should have much problem with it being that im quite picky. I used it for about 2 weeks and i think i got everything down. Overall i gave it a 4star because it is sturdy, it can definitely last you a long time even with daily usage, but its just not up to my standard of what a $300 headset is worth. The sound quality is decent, i was expecting more of a booming bass from musics or explosions but didnt quite get any of that. The mic quality seems good but pnce again the durability of it makes it seems quite stiff where pushing it up is actually quite hard like pushing up a whole face mask. The last thing that annoys me is that it doesnt turn off by itself and when you turn it off it makes a loud beeep beeep beeep sound before it turns off. Overall its a 4 star but id rate it 3.9 or 3.8

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mistal,

      Good to know that you appreciate the overall features. We regret to hear that it hasn't performed to your standards particularly with the sound quality, auto power issue, and when raising up the boom microphone to turn off or mute the microphone. The Auto Power Off feature activates after the INZONE™ headphones aren't connected to a gaming device (computer or PlayStation®5) or any Bluetooth® device (smartphone etc.) for 5 minutes, and the headphones are not operated. However, the Auto Power Off feature will not activate under the following conditions:

      • When the headphones are connected to the PlayStation 5 with the USB transceiver, and it goes into Rest Mode. To turn off the headphones, manually turn them off or disconnect the USB transceiver.
      • When the headphones are charging.

      Note: You can disable or change the time the Auto Power Off feature activates using the INZONE Hub software.
      https://www.sony.com/electronics/support/headphones-gaming-headphones/inzone-h9/articles/00279891

      As for the sound quality, the INZONE H9 have the ability to create/save sound profile and fine tune sound frequencies to your game for more clarity and immersion using the EQ function in the INZONE Hub PC software.

      If you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Prepare for victory with Sony's INZONE H9 premium gaming headset. With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. Thank you for sharing your feedback! -Jess Sony_US

  • Rated 5 out of 5 stars

    Awesome headphones for gaming and for music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones! Incredible sound and bass. I got them for gaming and for regular headphones and I couldn’t be happier. They are big but I don’t care, I don’t wear them in public.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StevenV,

      We are honored to hear that you are enjoying the incredible sound and powerful bass of your INZONE H9! It is fantastic to know they are serving you well for both your gaming sessions and everyday listening. These headphones feature 360 Spatial Sound for Gaming to help you detect opponents with precision, along with Dual Sensor Noise Canceling technology to keep you fully immersed in your favorite worlds.

      Thank you for making Sony part of your listening experience.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    the best headset ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    probably the best headset i’ve ever owned. sounds is amazing. quality is great. comfort level perfect. makes gaming seem like a whole new world but only for ps5. not so great for pc. just make sure when you get the headset the tab is flipped to ps5 not pc. took me like a month before realizing. if your skeptical just buy jt. seriously won’t regret

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for commenting, Noah! You've made a great choice! We are so happy to know your satisfaction with the amazing sound & quality, very comfortable fit design, and superb performance with PlayStation 5 of our INZONE H9 Wireless Noise Canceling Gaming Headset. We greatly appreciate your input when using it for PC. You may download and install the INZONE Hub software to get the most out of these headphones. There you can setup the Equalizer, Spatial Sound, and Dynamic Range Control to your liking. For more details, check out the link below:
      https://www.sony.com/electronics/support/headphones-gaming-headphones/inzone-h9/articles/00279035

      The INZONE H9 noise cancelling headsets are designed with 360 Spatial Sound for Gaming and our proven hardware technology, so you can detect where your opponents are and how far away. Even players hiding in shadows, or behind walls and obstacles, can’t stay hidden for long. With Ambient Sound Mode, you can play your game and still hear important sounds like phone calls, doorbells, or someone speaking to you in your environment. And just like with Sony music headphones, it’s just a touch of a button to switch to noise-canceling mode. A flexible flip-up boom microphone with mute function allows you to communicate effortlessly in-game with squad members. The H9s also feature simultaneous 2.4GHz and Bluetooth connection, so you can enjoy smartphone calls and voice chats at the same time. Enjoy gaming throughout the day and even the night with up to 32 hours of continuous play from one single charge. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take you into the action for hours on end.

      Thank you for recommending our INZONE H9 and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    5 stars best ps5 headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used steelseries 7, 7x and 7p’s until I got the new Sony inzone H9, I was looking for some premium headset with proper ANC and fully compatible with the ps5, I’m not disappointed this is what I was looking for and more!! The built quality is amazing come in solid Matt finish that matches well with the ps5 it’s fully build from plastic but also the steelseries nova pro which is more expensive and with much inferior anc and bass/treble, the low mid and high frequencies are very balanced none feels overpower the other which is great. All the icons now displays on the ps5! The 3D audio software enable you to choose different types of audio I’m still testing it to see what type I prefer most. The mic is okay but frankly I didn’t get this headset for the mic I much, there is no more button on the headset you need to rotate it 90 degree to unmute. The volume nob is solid and is well integrated with the bump that is built within. The cushion on the ear pads is fantastic made from soft leather and if you don’t have much issue with sweating I can assure you will be fine. It’s very comfy and large so it fits my ears properly. The head band is adjustable with clicks so you know if both left and right sides are exact! This is by far the best headset for the ps5! If you want to game on the pc too you can do that by switching the usb dongle, also you can connect your phone via Bluetooth! Totally recommend it. 5 stars well done SONY…

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Uniquewoman,

      Choosing this headset will definitely be worth it! It's wonderful to hear you're having an enjoyable gaming experience with your new INZONE H9. We're also delighted it works seamlessly with your PS5 and it adjust settings on your headset and you can see the settings reflected on screen. Glad to know you appreciate the amazing features, especially the simultaneous 2.4GHz and Bluetooth connection, exceptional comfort, incredible audio, and you like the design that matches well with the PS5.

      Prepare for victory with Sony’s INZONE H9 premium gaming headset. With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. Developed from our expertise in music headphones, the diaphragm of the INZONE H9 has a unique shape that allows it to reproduce extremely high-frequency sounds with high compliance, as well as authentic low frequencies, for an immersive gaming experience. Thank you for sharing your fantastic review and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Awesome Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a huge Razer fan for PC components, but I bought this for the PS5 after reading some reviews. It rivals all the best headsets I've owned. Awesome quality audio with great noise cancelling. I was surprised how much immersive audio I was missing from games by playing sound through the soundbar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KenB,

      Thank you for sharing your experience! We're thrilled to hear that the WHG900N has exceeded your expectations and provided you with immersive audio. It's always great to find a headset that enhances your gaming experience. Thank you for choosing Sony!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony Inzone M9

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good headphone best sounding one’s by far that I’ve used and stay charged forever if ur wanting some really nice ones get these idk how anyone can complain about these. Got 2 pair for me and my brother he loves his also he’s owned all the expensive headphones and they’ve all ended up breaking time will tell on how long that last but so far they’re great..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StevenLeonard, We're glad that you are happy with your purchase! Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise cancelling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. Thanks for choosing Sony! Jay Sony_US

  • Rated 5 out of 5 stars

    Awesome.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing but not at full price. I bought these on sale for almost half off and I cannot complain. These are essentially a gaming rip off of Sony's WH1000XM5s. I have those too. The body and frame is exactly the same. Same features and even how they retract. They only thing different is the external mic and color scheme. If you ever tried a Sony Premium Over the ear headphones, these are it for gaming.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi lacid101,

      We are delighted that you are enjoying the amazing performance of the INZONE H9 Headset, especially for gaming. We engineered the INZONE series to bring Sony's renowned audio quality and comfort to the gaming space, and we are glad that connection resonates with you.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 3 out of 5 stars

    Good sound quality poor design

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and amazing comfort. However… the quality of the headset cushion is terrible. Within 3 months of contestant use but taking care of the headset the cushion began to break off. There are no parts online to repair the headset so if you do buy them GET THE WARRANTY.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FerrisO,

      Thank you for the review and we're glad to hear that you like the sound quality of the headphones. Your feedback is greatly appreciated. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Comfortable, good sounds, lacking battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having tested several other high end headsets, I would give these a fairly positive review. Pros: Comfortable Good sound would quality Good microphone Reliable wireless connectivity Cons Battery life is not as good as advertised

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Moose,

      We appreciate the 5-star rating! We're glad to hear that you like the comfortable design, sound quality and microphone of the headphones. Your feedback regarding the battery of the headphones is greatly appreciated. The battery life of the headphones will depend on how you use the headphones. Sharpen your senses and prepare for action. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise canceling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. Thank you for choosing Sony!

      -David Sony_US