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Customer Ratings & Reviews

$198.00
Save $131.99
The comparable value is $329.99

Customer reviews

Rating 4.3 out of 5 stars with 788 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

82%
would recommend
to a friend

Customers are saying

Customers love the INZONE H9 Wireless Noise Canceling Gaming Headset, especially the great sound quality and features. Many find the headset to be very comfortable. Additionally, the battery life is considered to be incredible.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 788 reviews
  • Rated 5 out of 5 stars

    Great Headset!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very comfortable, and the audio is amazing. Will be purchasing another pair for my son.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HKing,

      Awesome! We're glad to hear that you like the sound quality and comfortable design of the headphones. Thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    Expensive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was high, but I ended up liking it. Upgraded from the 3D Pulse set, and though the 3D Pulse sets were great for the price, the H9 does feel like an upgrade.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Will, We're glad to hear that you like the INZONE H9 Wireless Noise Canceling Gaming Headset.
      Our 360 Spatial Sound for Gaming, activated by the PC software INZONE Hub, features a newly developed virtualizer for gaming that reproduces spatial sound out of multi-channel audio signals as the game creators intended. Also, with the smartphone app 360 Spatial Sound Personalizer, you’ll get spatial sound optimized to your ear shape for truly personalized gameplay. Thanks for choosing Sony! Jay Sony_US

  • Rated 5 out of 5 stars

    Sony headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! My husband was extremely satisfied with the noise cancellation

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review!

      We are so glad to hear that your husband is extremely satisfied with the noise cancellation on his WH-G900N. It’s wonderful to know it was a great purchase for him!

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 3 out of 5 stars

    Good sounding; strange looking.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sounding headphones. No issues with Bluetooth interference. PC customization is a little lacking, but having an equalizer is nice. I loved the PS5 integration with the chat mixer as well. My biggest issue is the design. They looked a bit strange on my head, very round bulbous ear cups. If these came in black AND white I would have likely kept these headphones. If you use both PC and PS5 (and don’t mind the way these look) they’re a great pair of headphones!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ScootsMcBoots,

      Thank you for your review. While we are glad that you are satisfied with the outstanding sound quality, great Bluetooth connectivity, equalizer settings through the INZONE Hub, PS5 integration feature, and overall performance of our INZONE H9, we are really sorry if its design didn't live up to your expectations. We greatly appreciate this feedback. And for the PC customization, if you are referring to the INZONE Hub, you may check out the following link for more information on what you can do with this app:
      https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670423.html

      At Sony, we are always looking to improve our product. We truly appreciate you & your feedback and we are hoping that you will consider Sony again in your future purchase.

      Sincerely,

      Romeo
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great head set perfect for gaming

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset fits perfect and the controls are super east to use. Has 3 modes normal noise canceling and one to be able to hear youreself talk which helps when im trying not to bed too loud.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi smders,

      We appreciate the 5-star rating and we're glad to hear that you like the fit and noise canceling of the headphones for your gaming experience. Our 360 Spatial Sound for Gaming, activated by the PC software INZONE Hub, features a newly developed virtualizer for gaming that reproduces spatial sound out of multi-channel audio signals as the game creators intended. Also, with the smartphone app 360 Spatial Sound Personalizer, you’ll get spatial sound optimized to your ear shape for truly personalized gameplay. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Awesome Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a huge Razer fan for PC components, but I bought this for the PS5 after reading some reviews. It rivals all the best headsets I've owned. Awesome quality audio with great noise cancelling. I was surprised how much immersive audio I was missing from games by playing sound through the soundbar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KenB,

      Thank you for sharing your experience! We're thrilled to hear that the WHG900N has exceeded your expectations and provided you with immersive audio. It's always great to find a headset that enhances your gaming experience. Thank you for choosing Sony!

      Best regards,
      -Fred Sony_US

  • Rated 2 out of 5 stars

    Overpriced and lower quality then the alternatives

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have almost exclusively used the hyper x cloud 2 wireless headsets but last year I decided to switch ot up and try out a sony headset since i had heard good things about the more expensive non gaming pair. Unfortunately this headsets build quality is not comparable to hyperx , at least this model. The lever style muting on the microphone is not as intuitive as the button on a hyperx. Multi device pairing is nice in concept but if you go out of range of a device its default behavior is to constantly beep at you which i found to be annoying. The cushions and pads wore out after a year and fell off. All of this at a 300 pricepoint ? Not worth it in my opinion. Much better options tor cheaper.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Better options for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling, comfort, and listening experience are excellent. Right up there with the XM series. So it's a bummer that the Sony continues (launch Pulse headset same issue) to make official headsets with PS5 support that do not support the Dualsense's mute button as an option for muting. This mute button works perfect with every third party headset. Also, the main reason I am returning these is that, even with adjusting and trying different settings, friends tell me the mic audio is very subpar and flaky compared to my existing headsets. For the money you are better sticking with Astro or Steelseries for gaming headsets.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jimmy, We regret to hear that you are planning returning this INZONE H9 Wireless Noise Canceling Gaming Headset. We apologize for the inconvenience. We’ve incorporated the same Dual Noise Sensor Technology used in our class-leading 1000X series headphones for invincible gaming. Please refer to this link to isolate the microphone issue with the Gaming Headset: https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670442.html.

      If you are unable to resolve your concern, please email us at socialsupport@am.sony.com or chat with us from Sony’s e-support webpage.

      I hope this helps! Jay Sony_US

  • Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and love the soubd quality. Also really like that my phone can bluetooth to it while my PC is connected. Phone calls auto mute my chat so i cantake my call easily

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Klinters,

      That's great! We're glad to hear that you love the sound quality, comfortable design and Bluetooth versatility of the headphones. Our 360 Spatial Sound for Gaming, activated by the PC software INZONE Hub, features a newly developed virtualizer for gaming that reproduces spatial sound out of multi-channel audio signals as the game creators intended. Also, with the smartphone app 360 Spatial Sound Personalizer, you’ll get spatial sound optimized to your ear shape for truly personalized gameplay. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    A little pricey but vety good quality.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey but vety good quality. Comfortable to wear, the bluetooth is strong but not needed in conjunction with the usb dongle. The software is easy to setup and user friendly. I like the sidetone options as well. The noise cancelling is excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CAPTCHA, Thank you for taking the time to review the INZONE H9 Wireless Noise Cancelling Gaming Headset. We’ve created the INZONE H9 to be ultra comfortable so you can keep on playing through extended sessions. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take into action for hours on end. We’ve designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Our INZONE Hub PC software allows you to personalize your INZONE H9 experience by customizing a wide range of operations, including a variety of sound and hardware settings. Fine-tune sound frequencies to your game for more clarity and immersion using the EQ function. Thanks for choosing Sony! Jay Sony_US

  • Rated 5 out of 5 stars

    Best of the best!!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your looking for the best of the best for your ps5 and pc, look no further, top of the line comfort and sound!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CQ1980, fabulous! You've certainly made a great choice! We're extremely pleased it suits your needs and expectations. Thank you very much for your recommendation and for choosing the best brand, Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable and easy to use. My husband loved them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Chelinf,

      Thank you for choosing Sony!

      It brings us great joy to hear that the WHG900N is super comfortable and easy to use, and that your husband loved them. Knowing our products bring comfort and enjoyment to your daily life means a lot to us.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Favorite cans

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went beyond my expectations, plain Gran Turismo seven you can hear each individual tire losing traction, while sitting in the driver seat, it’s mind blowing, also comfortable af! would recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eggman, awesome! We're glad you are enjoying your new gaming headset! With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. Developed from our expertise in music headphones, the diaphragm of the INZONE H9 has a unique shape that allows it to reproduce extremely high-frequency sounds with high compliance, as well as authentic low frequencies, for an immersive gaming experience. Thank you for choosing Sony! ~Earl Sony_US

  • Rated 4 out of 5 stars

    Ps5

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality nice sound. Nice charging power . Would recommend. High cost tho

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DonWon937, Awesome! We are so glad to hear that you are happy with your new Inzone H9! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Head gear

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and noise cancelation. Long distance connections for easy movement around the home. Long lasting battery life is a plus!!! Must have!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarolC,

      Thank you for the purchase! We're happy to hear that you like the sound quality, noise canceling, and battery performance of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound fits well on my head. The battery last about 5 to 7 days.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nice,

      Awesome! We're glad to hear that you like the fit and battery life of the headphones. Thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    overall one of my top 5 for gaming.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    satisfied but have so many issues connecting to my laptop often, once connected, everything works as it should. These have a better signatures sound for gaming compared to just using XM4 but unlike the xm4 they looks ugly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dudewhat,

      Thank you for the purchase. We do apologize for the inconvenience and your feedback is greatly appreciated. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Three day battery. Sounds good. Connects easily...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dewharo, we're glad you like the sound quality of our product! Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Told him he would love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband used to be a gamer and recently we got the playstation. He looked at me asking me why did i gift him this if he wouldnt be using it much. Turn out he loved them they are clear and comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JessicaM, That's great! We're glad to hear that! Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise cancelling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. With 360 Spatial Sound for Gaming and our proven hardware technology, you can detect where your opponents are and how far away. Even players hiding in shadow, or behind walls and obstacles, can’t stay hidden for long. Thank you for sharing this review. Jay Sony_US

  • Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product and, after a few months, I was considering giving it up but I didn’t because I had developed a strong preference for Sony products. However, I decided to return it because the sound quality was not satisfactory. I suspect that there was an issue with the specific unit I had, so I exchanged it. The new product worked well, but there was a recurring issue with the volume button on the side. Every time I turned my head, the volume would either increase or decrease. This became quite annoying. I tried to troubleshoot the problem by asking friends, but they were not able to hear me clearly. I believe that this issue needs to be addressed.

    No, I would not recommend this to a friend