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Customer Ratings & Reviews

$198.00
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The comparable value is $329.99

Customer reviews

Rating 4.3 out of 5 stars with 788 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

82%
would recommend
to a friend

Customers are saying

Customers love the INZONE H9 Wireless Noise Canceling Gaming Headset, especially the great sound quality and features. Many find the headset to be very comfortable. Additionally, the battery life is considered to be incredible.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 788 reviews
  • Rated 4 out of 5 stars

    Great Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely the best headset I have had so far. I haven't had to many to be honest. But the sound is awesome love the noise canceling and the battery life is definitely longer then what I've had in the past. So for me personally its a great headset i would definitely recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chimera, Excellent choice! We are so glad to hear that you are enjoying your new Inzone H9! Sharpen your senses and prepare for action. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise canceling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. Thank you for your recommendation and for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    No issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio canceling is really nice, the earpieces are comfortable, and the microphone is of good quality for a headset. No complaints.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, NicholasK,

      Thanks for the great review and the 5-stars rating! We are delighted to hear how much you are enjoying your Sony Headphones! Lightweight and designed for comfort, the INZONE H9 is ready for long gaming sessions. Coupled with immersive spatial sound and a crystal-clear microphone, victory is just a moment away!

      Thanks for choosing Sony, have a great day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headset. Adjustable. The noise cancelation is very nice and mic comes through perfectly. Solid battery life

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, JeremyC,

      Thanks for the great review and the 5-stars rating! We are delighted to hear how much you are enjoying your Sony Headphones! Lightweight and designed for comfort, the INZONE H9 is ready for long gaming sessions. Coupled with immersive spatial sound and a crystal-clear microphone, victory is just a moment away!

      Thanks for choosing Sony, have a great day!
      -DiegoV Sony_US

  • Rated 2 out of 5 stars

    Decent audio/fearures. Headband quality - bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to repalce my alienware aw-988, the ears cups on that headset wore out after heavy use for years on end. The audio is decent on the h9, the noise cancellation is cool. I like that i can connect to two devices at once, one via the usb dongle and the other like my phone or pc via bluetooth. You cannot edit the audio profile for the headset on your ps5, you cannot mute it using the controller’s mute button, these two shortcomings make me wish id bought alternative option instead. I work from home so i use the headset for work calls during work and gaming after. I did this as well with my aliewares and the only issue after 3.5 years was the clothing on the earcups fell apart. My h9s? About 2-3 months in the daxmn headband fell apart, 299 for this? NOT WORTH IT.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FullMetalAlchemist,

      Thank you for the review and we're glad to hear that you like the sound quality and noise canceling of the headphones. We're sorry to hear what happened with your headphones. Your feedback is greatky appreciated. This is a difficult question to answer because everyone treats their headphones differently and the longevity of the earpads will depend on how the individual cares for them. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      -David Sony_US

  • Rated 3 out of 5 stars

    Good, but not really “Premium”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long Story Short. I have tested/used many, many headsets and headphones. And this is my review of this headset while used on PS5. Comfort: 9/10 Aesthetic: 8/10 Sturdiness: 8/10 Sound clarity: 7/10 3D Sound spacing: 9/10 Microphone design: 7/10 Microphone clarity: 6/10 Battery life: 8.5/10 Charge Speed: 9/10 Overall: A decent headset but it’s charging near Hi-Fi premium gaming headset price for less than premium physical design and functionality. You are better off buying the Arctis Nova Pro Wired. From experience I can say it is far superior in terms of sound quality, capabilities, and aesthetic as well as PC optimization.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Devon12, Thanks for the detailed review/feedback. Our INZONE H9 has multiple microphone noise canceling which keeps out the sounds that disturb his performance. We have incorporated the same Dual Noise Sensor Technology used in our class-leading 1000X series headphones for invincible gaming. We have also designed our INZONE H9 headset to bring his game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thanks and regards, -Craig Sony_US

  • Rated 5 out of 5 stars

    Good headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headset. comfortable, good sound. good controls. better than other similarly priced alternatives.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JadeP,

      Excellent! We're pleased you're finding the INZONE H9 headset to be a superb choice, offering comfort, quality sound, and intuitive controls, setting it apart from other options in its price range. Thanks for choosing Sony.
      -Eliab Sony_US

  • Rated 3 out of 5 stars

    Best Headphones Ive ever put on.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In terms of audio quality and noise cancellation as well as battery life it is KING. However the software it ships with leaves lots to be desired, and it is almost impossible to update the firmware so this is why I give 3 stars, when it really should be 6 stars instead. While I could not update the firmware, and the application does annoyingly prompt me to do so, the headset has the best audio experience in the market, so I will put up with the software issues and continue using them regardless. Putting this headset on and not being able to hear noise around you is an amazing experience. You won't want to use any others if you try this first, you have been warned :)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi designerexpert,

      Thank you for the review and we're glad to hear that you like the sound quality, noise canceling and battery life of the headphones. Your feedback is greatly appreciated. You may find this link helpful on how to properly update the software of the headphones.

      https://www.sony.com/electronics/support/headphones-gaming-headphones/inzone-h9/software/00283325

      Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise canceling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Best headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, lightweight, and quality is great! Noise cancellation is a plus love these!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GabrielaM, We are glad that you love your Sony gaming headphones. Our INZONE H9 has multiple microphone noise canceling which keeps out the sounds that disturb your performance. We’ve incorporated the same Dual Noise Sensor Technology used in our class-leading 1000X series headphones for invincible gaming. We have also designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Loving them

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I've had them for a while now, and gotta say I love them. I love that you can turn off the auto shutdown. My razer headphones would do that alot and it was pain when I'm working and needing to turn them back on. Battery is great. You can download the program to view the battery percentage and updates. A little of a pain but really not a deal breaker. Pricing I would say is a little high but I love the quality. Highly recommend them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Javier,
      Thank you for sharing your amazing experience with your INZONE H9 gaming headset. We're delighted to hear you love the quality, battery life, and features of the unit. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise cancelling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. We’ve designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thank you for the recommendation and for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great sound, better 3D soundscape

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first gaming headphones that actually have great sound stage and an almost 3D-like audio quality. I really enjoyed these. Super lightweight as well, which is a great upgrade from my Audeze Maxwells. I ultimately returned these, but not because I didn't like them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RoneyD, Excellent choice! We are so glad to hear that you are enjoying the sound quality of your new Inzone H9! Thank you so much for the 5-star rating and for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Sony Inzone H9 Wireless for PC usage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these headphone a few months back and they have great spund quality as well as noice canceling properties. They were a little bit on the pricey side but the quality is definitely great. I tried on all of the other headphone they had on display and nothing was as comfy or great sounding as these. So you pay for quality here. I give these a solid 9/10 rating.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JasonP,

      That's great! We're glad to hear that you like the sound quality, noise canceling and comfortable design of the headphones. Our 360 Spatial Sound for Gaming, activated by the PC software INZONE Hub, features a newly developed virtualizer for gaming that reproduces spatial sound out of multi-channel audio signals as the game creators intended. Also, with the smartphone app 360 Spatial Sound Personalizer, you’ll get spatial sound optimized to your ear shape for truly personalized gameplay. Thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    H9

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game sound qulity is really good and are comfortable to wear for hours music quality is not the best for some reason though

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JustinO,

      Thank you for the purchase! We're glad to hear that you like the sound quality and comfortable design of the headphones. We appreciate the positive feedback and thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Terrific Performance

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great, last long. What’s not to like? Also very comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Phillip, we're glad you are enjoying the sound quality and comfort of our product! The INZONE H9 noise cancelling headsets are designed with 360 Spatial Sound for Gaming and our proven hardware technology, so you can detect where your opponents are and how far away. Even players hiding in shadows, or behind walls and obstacles, can’t stay hidden for long. With Ambient Sound Mode, you can play your game and still hear important sounds like phone calls, doorbells, or someone speaking to you in your environment. And just like with Sony music headphones, it’s just a touch of a button to switch to noise-canceling mode. A flexible flip-up boom microphone with mute function allows you to communicate effortlessly in-game with squad members. The H9s also feature simultaneous 2.4GHz and Bluetooth connection, so you can enjoy smartphone calls and voice chats at the same time. Enjoy gaming throughout the day and even the night with up to 32 hours of continuous play from one single charge. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take you into the action for hours on end. Thank you for choosing Sony! ~Earl Sony_US

  • Rated 3 out of 5 stars

    A Mixed Bag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have mixed opinions on this headset. Good: -Decent Sound but no EQ option if using them with the PS5, unlike the Pulse3d Elite headset that allows you to EQ them on the PS5. This headset can only be EQ'ed on the PC. -Better design than the Pulse3d & Pulse Elite, as there isn't a single plastic head band that is easily cracked. (Have had multiple of the two listed headsets crack along that poor design choice) -ANC (Noise Cancellation) is very good. We had trees cut down in our backyard and the woodchipper was right outside ofy bedroom, shaking the house for hours. The ANC worked so well that I was able to fall back to sleep with them on. The Bad: - Bulky & Ugly for use outside of the house. -The Mic is subpar and people said that it sounded incredibly cheap, even though the "tilt to turn on/off" feature is convenient. -For the Price there are other competitive options, likely making going for a set of pure headphones, or a gaming headset with more options a choice worth considering. Conclusion: If you're going to use these in the house and want solid ANC, or you are tired of the durability issues with other Playstation Headsets than these are a decent sounding option. If you want something with a good mic, easily controlled through your PS5 for gaming, or something that doesn't make you look like an air traffic controller then there are likely better options available in the price range.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DeeJay23,

      Thank you for the review. We're glad to hear that you like the design, equalizer and noise canceling of the headphones. Your feedback is greatly appreciated. Thank you for choosing Sony!

      -David Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Perfect

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great noise cancellation, comfortable and long lasting battery

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dacho,

      Thank you for the positive feedback regarding the noise cancelation, comfortability and battery performance of the headphones. We're glad to hear that you liked it! Prepare for victory with Sony’s INZONE H9 premium gaming headset. With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. Developed from our expertise in music headphones, the diaphragm of the INZONE H9 has a unique shape that allows it to reproduce extremely high-frequency sounds with high compliance, as well as authentic low frequencies, for an immersive gaming experience. Thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    It's almost perfect!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great gaming headset the noise canceling is wonderful You're not going to hear much especially if you have your game blasting in your ears You're not going to hear anything outside of that trust me The sound is great The mic sound is great my friends and everyone hears me clearly I could talk on the phone cuz it can connect to your phone and your PlayStation 5 simultaneously l love it The only con to this is that the mic has to be flipped up to mute and down to unmute that drives me crazy I really hate that they should just leave the control with the mute button on the on the dual sense is that a deal breaker no not for me I'm getting used to it but overall the headset is fantastic overall I even connected to my phone just to listen to music,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tiny3k,

      Thanks for commenting! We are very happy to hear your satisfaction with the exceptional noise canceling function, amazing sound & microphone quality, and superb performance of your INZONE H9 Wireless Noise Canceling Gaming Headset. We greatly appreciate your feedback with the design of the boom microphone. The INZONE H9 noise cancelling headsets are designed with 360 Spatial Sound for Gaming and our proven hardware technology, so you can detect where your opponents are and how far away. Even players hiding in shadows, or behind walls and obstacles, can’t stay hidden for long. With Ambient Sound Mode, you can play your game and still hear important sounds like phone calls, doorbells, or someone speaking to you in your environment. And just like with Sony music headphones, it’s just a touch of a button to switch to noise-canceling mode. A flexible flip-up boom microphone with mute function allows you to communicate effortlessly in-game with squad members. The H9s also feature simultaneous 2.4GHz and Bluetooth connection, so you can enjoy smartphone calls and voice chats at the same time. Enjoy gaming throughout the day and even the night with up to 32 hours of continuous play from one single charge. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take you into the action for hours on end.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Best PS5 headset ever!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me tell you the best headset for the PS5 !! Not only can u game with it u can listen to music at the same time from yr phone. The design is awesome matches the ps5 beautifully, the sound quality is too awesome I mean it’s Sony and the ear cups feel so comfortable played for hours and barley felt the headphone on

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PedroD, Choosing this headset will definitely be worth it! It's wonderful to hear you feel this is the best gaming headset you've owned and you're having an enjoyable gaming experience comfortably with your new INZONE H9. We're also delighted it works seamlessly with your PlayStation 5 and you like the great audio and design that matches well with the PlayStation 5. Thank you so much for leaving us such a wonderful review of your new Headphones! -Jess Sony_US

  • Rated 4 out of 5 stars

    Sounds great but made my ears feel weird.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First let me say these headphones sound great. You could hear the highs without completely sacrificing bass like you do with the Steelseries in my opinion. However, I did end up returning these as it made my ears pop from the suction that it causes from trying seal your ears for the ANC. But I will say I have weird sinus/ear issues/sensitivity. Just something to keep in mind. I ended up getting and keeping the little buddy H7s. However, if you need l/want the ANC it was Phenominal. I had a high powered window AC unit running full blast during the heatwave and didn’t hear it all with the ANC on. The mic is fine so don’t be worried about the reviews about Mic quality. Unless you are wanting “broadcast” quality the mic is perfectly passable for communicating in chat. I’d put it a notch above Steelseries. I would highly recommend giving these or if you don’t need the ANC the H7s. Love having Bluetooth connectivity and listening to a podcast and roaming in Destiny 2. Highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tech12345, We are glad that you were happy with the Inzone H9 headphones and it is unfortunate that it had to be returned. We hope that you consider Sony again in your future purchases. Hear them before they see you. With 360 Spatial Sound for Gaming and our proven hardware technology, you can detect where your opponents are and how far away. Even players hiding in shadows, or behind walls and obstacles, can’t stay hidden for long.

      Regards,
      Carl Sony_US

  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First impression they are a great headset! Sound quality is perfect for Call of duty and all other games sound great too!! The battery life is great and very long lasting have played for several hours and have never died on me yet. Upgraded from the Pulse 3D and it was well worth it! For the sale price it was an all around good purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GregB, Thank you for sharing your great experience with your Sony gaming headset. We are glad that you like their quality. Our INZONE H9 has multiple microphone noise canceling which keeps out the sounds that disturb your performance. We’ve incorporated the same Dual Noise Sensor Technology used in our class-leading 1000X series headphones for invincible gaming. We have also designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Great Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love the Sony INZONE H9 Wireless Noise Cancelling Gaming Headset. From the moment we unboxed it, the build quality and comfort stood out. The noise cancelling is outstanding, blocking out distractions so we can fully lock into our games without interruption.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ZackR!
      Thanks for the wonderful feedback!

      It is fantastic to know that you are loving the build and comfort of your INZONE H9. We are so happy that the noise cancelling helps you stay focused on your gameplay.

      It’s a pleasure having you as a Sony customer!
      Warm regards,
      Estefany Sony_US