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Customer Ratings & Reviews

$328.00
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Comp. Value: $329.99

Customer reviews

Rating 4.3 out of 5 stars with 778 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 778 reviews
  • Rated 5 out of 5 stars

    Good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great headset, I can hear the other players clear as day

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HansL,

      Thank you for choosing Sony!

      It makes us really happy to hear that the WHG900N headset allows you to hear other players clearly and vividly. Your positive experience highlights our dedication to delivering high-quality audio products that enhance your gaming sessions. We truly appreciate your feedback and are glad to be part of your gaming adventures.

      Best regards,
      -Fred Sony_US

  • Rated 3 out of 5 stars

    Headset is big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset is big. I can use it but its a bit big for my head.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cappers,
      Thanks for reaching out about your INZONE H9 headset. We totally understand how frustrating it is when a new headset doesn't quite fit right. We truly apologize for that experience.

      Since the INZONE H9 has an adjustable headband, here's a simple trick that often helps when the overall frame feels a bit loose: try adjusting the headband to its very smallest setting by pulling the earcups up until they can't go any higher and then make sure the earcups are sitting flat and flush over your ears, as sometimes even one small click can make a huge difference in the fit.

      We hope this helps.

      Thanks for considering Sony and for your feedback.
      Warm regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Sony gaming headset!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset! Pricey but the sound is amazing and you can split the audio between game and Bluetooth simultaneously. So listening to music and game audio is pretty cool if you are into that. Has a mixer to control volume split. Its comfortable but it looks bulky. My opinion…Awesome showing from Sony but expensive. Wait for sale and get protection plan.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gstott, We're glad to hear that you are happy with this INZONE H9 Wireless Noise Cancelling Gaming Headset. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise cancelling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. Thank you for giving the product a perfect rating! Jay Sony_US

  • Rated 5 out of 5 stars

    Sounds of Silence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, I bought it as gift for my son and he loves it-allows him to listen/play whatever he wants without disturbing anyone else.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sailor,

      We are elated to hear that the INZONE H9 was such a successful gift for your son! It is wonderful to know that these headphones are providing him with a private, high-quality gaming environment while ensuring the rest of the household remains undisturbed. We designed the H9 with our Dual Noise Sensor technology and 360 Spatial Sound for Gaming to create a truly immersive world for the player, and we are thrilled that the comfortable fit and reliable wireless connection are making his gaming sessions even more enjoyable.

      We really appreciate you being part of the Sony family.

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I ever had the quality is quality is perfect

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristianC!
      It's truly wonderful to know that you're loving your INZONE H9 headset! We really appreciate you taking the time to share your feedback.

      Hearing that you're so happy with the quality makes our day. We designed the H9 to be comfortable for long gaming sessions and to deliver amazing spatial sound and it's awesome to know that's making a difference for you.

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Inzone

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset so far, love the noise cancellation .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChrisB,

      Thanks for this fantastic feedback! We're so glad to hear you're enjoying your INZONE Headset and it's proving to be the best you've used so far—the noise cancellation is a key feature we're proud of, and it's great to know it's making a difference in your gaming experience!

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony North America. sony-global

  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Comfy. Highly recommend it. The sound is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonathanS,

      Great! We're thrilled that you are enjoying the comfort and sound quality of the INZONE H9. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great for gaming

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and clear. I can wear them for hours.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JennaC,

      Thank you for the purchase! We're glad to hear that you like the clear sound quality and comfortable design of the headphones. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Great gaming headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, excellent battery life and the best feature is that you can have a Bluetooth device connected while gaming.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cosmos, we're glad you like the sound quality and battery of our gaming headset. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise cancelling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. We’ve designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thank you for choosing SONY! ~Earl Sony_US

  • Rated 3 out of 5 stars

    Great audio but faulty dongle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound. Only issuebisbthe usb donglenseems to disconnect at random moments leading to unplugging and plugging it back in for it to work again

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Neronull,
      Thanks so much for letting us know you’re loving the sound on your INZONE H9.
      However, we’re really sorry you’re experiencing random disconnects with the USB dongle, that shouldn’t be happening and we get how frustrating it is to keep unplugging and plugging it in.

      Here are a few things you can try that often help with this issue:

      1. Make sure the dongle is plugged directly into your computer’s USB port, not through a USB hub or extender.
      2. Try a different USB port if possible.
      3. Update the headset’s firmware and drivers using the INZONE Hub app for Windows. https://www.sony.com/electronics/support/headphones-gaming-headphones/inzone-h9/software/00283325

      If none of these steps work out, please reach out to our support team so they can dig a little deeper and help you get the connection stable. You can locate their contact information here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      We appreciate you giving Sony a chance with this product.
      Sincerely,
      Estefany Sony_US

  • Rated 4 out of 5 stars

    Good Sound Quality but lacks in mic quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microphone's quality is not the best on this thing. The sound quality is amazing works perfectly with all the features on the PS5 and works well with my PC.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HectorC,

      Thank you for the purchase! We're glad to hear that you like smart features of the headphones. You may find this link helpful regarding your concern with microphone.

      https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670442.html

      Thank you for choosing Sony!
      -David Sony_US

  • Rated 5 out of 5 stars

    Best ps5 headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life and comfort. I got this headset on the black friday sale

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bobby, Choosing this headset will definitely be worth it! It's wonderful to hear you're having an enjoyable gaming experience with your new INZONE H9. We're also delighted you appreciate the amazing features, especially the exceptional comfort, incredible audio, and great battery life the unit. Prepare for victory with Sony’s INZONE H9 premium gaming headset. With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. Developed from our expertise in music headphones, the diaphragm of the INZONE H9 has a unique shape that allows it to reproduce extremely high-frequency sounds with high compliance, as well as authentic low frequencies, for an immersive gaming experience. Thank you so much for your purchase and for the 5-star rating! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony Inzone H9

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset build quality is amazing and works great with my PS5.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MIKE, thank you so much for your amazing review! We're honored to hear that you're enjoying the premium build quality of the Sony - INZONE H9 and that it's working great with your PlayStation 5. Your feedback truly means a lot to us and thank you for choosing Sony! Best regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset Sony offers! I would definitely recommend this product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, JoshuaG!

      We are thrilled to hear that you’re naming the INZONE H9 the best headset Sony offers! It’s awesome to know that you’re enjoying the product enough to recommend it to others. We designed the H9 with 360 Spatial Sound and our top-tier noise-canceling technology to really pull you into the game, so hearing that it’s hitting the mark for you is the best news we could get today.

      Enjoy the immersive gaming, and thank you for being a part of the Sony family!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Great sound and Noise canceling !

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying these head phones they are top notch!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the wonderful review, JoyL!

      It's truly a pleasure to hear how much you are enjoying your WHG900N headphones. We designed this model to deliver a top-notch listening experience, and it's incredibly rewarding to know that you find them to be just that.

      We appreciate you being a Sony customer and hope you continue to enjoy your listening sessions!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most comfortable pair of gaming headphones I have ever worn, sound is great too. Easily wear this for hours without ear pain and sweat

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AndyO, Awesome! We're glad to hear that! Our INZONE H9 has multiple microphone noise canceling which keeps out the sounds that disturb his performance. We have incorporated the same Dual Noise Sensor Technology used in our class-leading 1000X series headphones for invincible gaming. We have also designed our INZONE H9 headset to bring his game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thank you for trusting Sony! Jay Sony_US

  • Rated 5 out of 5 stars

    Worth it’s price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset worth its price point. Have no complaints yet after about a month. This headset sounds premium. The noise cancellation is nice to have. The settings are easy to navigate with presets to help you find what sounds good to you. Or you can change the equalizer to your preference. Can’t say much about the mic quality since I have an external mic. Overall great purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AaronM,

      We appreciate the 5-star rating and we're happy to hear that you're enjoying the sound quality and noise canceling of the headphones. With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. Developed from our expertise in music headphones, the diaphragm of the INZONE H9 has a unique shape that allows it to reproduce extremely high-frequency sounds with high compliance, as well as authentic low frequencies, for an immersive gaming experience. Thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    decent headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    decent headphones, but for the money i'd reccomend a different pair.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your honest feedback, Ryan.

      We appreciate you giving the INZONE H9 a try. While we are glad you found them to be a decent pair of headphones, we are sorry to hear they didn't quite meet your expectations regarding overall value.

      We aim to pack this headset with premium features like Dual Sensor Noise Canceling and 360 Spatial Sound for Gaming to provide a competitive edge. We understand that everyone’s preferences for sound signature and price-to-performance can vary, and we take your feedback seriously as we look to improve our future gaming lineups.

      Thank you for choosing Sony and for sharing your perspective with us.

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound! Comfortable to wear. Noise canceling is clutch.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Leftcoastmoto, we're glad you like your new gaming headset! Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for a great discount deal, the quality of sound is really good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, JhonnyM,

      Thanks for the great review and the 5-stars rating! We are delighted to hear how much you are enjoying your Sony Headphones! Lightweight and designed for comfort, the INZONE H9 is ready for long gaming sessions. Coupled with immersive spatial sound and a crystal-clear microphone, victory is just a moment away!

      Thanks for choosing Sony, have a great day!
      -DiegoV Sony_US