Customer Ratings & Reviews

Hi AndreaR, we're glad you like the sound quality and comfort of our product! Thanks for choosing Sony. ~Earl

Hi HogerO, We're glad to hear that you son loves this INZONE H9 Wireless Noise Cancelling Gaming Headset. We’ve designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thank you for giving the product a perfect rating! Jay

Hi JonathanC,

Thanks for commenting! We are thrilled to know your satisfaction with the amazing sound & quality of the INZONE H9 Gaming Headphones. We are sorry if you are experiencing an issue with the microphone. This is certainly not the news we'd like to hear from you.

Regarding microphone/call quality, some of these problems can fixed by performing the troubleshooting steps on these articles:
https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670442.html
https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670441.html?search=microphone

I hope this helps.

The INZONE H9 noise cancelling headsets are designed with 360 Spatial Sound for Gaming and our proven hardware technology, so you can detect where your opponents are and how far away. Even players hiding in shadows, or behind walls and obstacles, can’t stay hidden for long. With Ambient Sound Mode, you can play your game and still hear important sounds like phone calls, doorbells, or someone speaking to you in your environment. And just like with Sony music headphones, it’s just a touch of a button to switch to noise-canceling mode. A flexible flip-up boom microphone with mute function allows you to communicate effortlessly in-game with squad members. The H9s also feature simultaneous 2.4GHz and Bluetooth connection, so you can enjoy smartphone calls and voice chats at the same time. Enjoy gaming throughout the day and even the night with up to 32 hours of continuous play from one single charge. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take you into the action for hours on end.

Should you need more information/technical assistance with our product, please feel free to message us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:

Thank you very much for your purchase and for choosing Sony!

Best regards,

Romeo
Sony Social Support

Hi Andy,

While we are glad to hear your satisfaction with the outstanding sound quality and exceptional noise canceling feature of the INZONE H9, we are really sorry if you are experiencing some issues. We truly appreciate your feedback about the availability of the INZONE Hub software to other devices and microphone monitoring/sidetone function.

If there's something we can do to help or you may need more information/technical assistance with our product, please feel free to message us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:

We value you & your input, and thank you for choosing Sony.

Best regards,

Romeo
Sony Social Support

Hi Charlie, Thank you for the perfect rating! We're happy to hear that you are impressed with the sound quality and design of the headphones. We also appreciate that you'd recommend this headphones to others. WIth the new Sony Inzone H9, you can enjoy your game soundtrack to life. Thank you for choosing Sony! -Craig

Hi Ish24, Excellent! We're glad that you like the sound quality and comfortable to wear. Prepare for victory with Sony’s INZONE H9 premium gaming headset. With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. Developed from our expertise in music headphones, the diaphragm of the INZONE H9 has a unique shape that allows it to reproduce extremely high-frequency sounds with high compliance, as well as authentic low frequencies, for an immersive gaming experience. Thanks for choosing Sony. Erin

Hello Jake70,

Thank you for your positive feedback on our WHG900N headphones! We're thrilled to hear that you're enjoying the phenomenal sound quality and find them to be a great value for the price. We strive to provide high-quality audio products that offer excellent performance, and we’re pleased that the product met your criteria. Enjoy your music!

Thank you for choosing Sony.
Best regards,
-Fred

Hi Eighty8,

Thank you for the 5-star rating! We're glad to hear that you like the battery performance of the headphones. Thank you for choosing Sony!

-David

That's wonderful, JohnC! We're glad that you are enjoying your new Sony headphones. Our 360 Spatial Sound for Gaming, activated by the PC software INZONE Hub, features a newly developed virtualizer for gaming that reproduces spatial sound out of multi-channel audio signals as the game creators intended. Also, with the smartphone app 360 Spatial Sound Personalizer, you’ll get spatial sound optimized to your ear shape for truly personalized gameplay. Thank you for choosing Sony! -Craig

Hi Kristinacruzita!
It is most rewarding to hear that your new INZONE H9 headset is performing so well compared to the previous pair. We are happy to know they are making a noticeable difference for your husband’s gaming!

Thanks for selecting Sony!
Warm regards,
Estefany

Hi Mojo1990, Thank you for the feedback on your experience with your Sony Inzone H9 headset. While we're glad you like the excellent battery life of this headset, we regret to hear about the sound issue you're experiencing when using it with your PS5. Let's resolve this issue by following the troubleshooting steps on this link: https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670445.html

If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

Game freely—no wires, low delay, our INZONE H9 headset immerses you in the zone with 360 Spatial Sound for Gaming and noise cancelling for supercharged hearing and super sharp reflexes. And with Dual Sensor Noise Canceling Technology, it keeps out surrounding noise while Ambient Sound Mode keeps you aware of important sounds in your environment. A flexible flip-up boom microphone with mute function allows you to communicate effortlessly and ensures you'll always be heard clearly. A microphone made for total control: fold down to talk, and flip up to mute. This headset is also Discord Certified. Rest assured your headset works well on the Discord voice, video and text communication service for seamless voice chat with friends while playing games online. Thanks for choosing Sony! -Sam

Hi IlhomH, thank you for your review of the WHG900N headphones! We're delighted to hear that you're enjoying the high-quality sound and that the headphones are perfect for gaming, especially for titles like Call of Duty and other shooting games. Your positive feedback is greatly appreciated and reinforces our commitment to delivering exceptional audio experiences for gamers.
Thanks for choosing Sony!
Gus

Hi Dee4K, we're glad you are enjoying our product! Thanks for choosing Sony. ~Earl

Hi AlanG116, We're delighted to hear that you're enjoying your new INZONE H9 Wireless Noise Canceling Gaming Headset. Thank you for choosing Sony. Erin

Hi CodyW, Awesome! We are glad to hear that you are enjoying your new Inzone H9 gaming headset! Sharpen your senses and prepare for action. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise canceling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. -Carl

Hi Gamingguy, we're glad you like the comfort, sound and mic quality of our product. Prepare for victory with Sony’s INZONE H9 premium gaming headset. With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. Developed from our expertise in music headphones, the diaphragm of the INZONE H9 has a unique shape that allows it to reproduce extremely high-frequency sounds with high compliance, as well as authentic low frequencies, for an immersive gaming experience. Thank you for choosing SONY. ~Earl

Hi Demian, We're very grateful for this positive feedback! Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise cancelling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. We’ve created the INZONE H9 to be ultra comfortable so you can keep on playing through extended sessions. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take into action for hours on end. Thank you for sharing this review! Jay

Hi CharlesZ,

Awesome! We're glad to hear that you like the headphones for our gaming experience. We appreciate the 5-star rating and thank you for choosing Sony!

-David

That's great to hear, LuisD! We're glad that you are impressed with the amazing noise cancelling feature of the headphones. With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. Developed from our expertise in music headphones, the diaphragm of the INZONE H9 has a unique shape that allows it to reproduce extremely high-frequency sounds with high compliance, as well as authentic low frequencies, for an immersive gaming experience. Thanks for choosing Sony! Craig

Hi Dean, thank you so much for your 5-star rating! we're happy to hear that you're enjoying the Sony - INZONE H9! Its personalized 360 Spatial Sound for Gaming offers precise rival detection, giving you a real edge over the competition. Thank you for choosing Sony. Regards, - Dominick