Customer Ratings & Reviews
- Model:
- WHG900N/W
- SKU:
- 6510363
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the INZONE H9 Wireless Noise Canceling Gaming Headset for its amazing sound quality, comfort, and great battery life. Some customers find the price a little high, and others have noted that the microphone boom is not detachable. Additionally, a few customers have reported issues with the software. Overall, the headset is praised for its positive features.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally! Headphones that are comfortable! I also like the controls. (Normally I despise the controls on headphones, but these are actually quite intuitive.) Good sound and all around quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Danjig, We're delighted to hear that you are enjoying your gaming headset. Prepare for victory with Sony’s INZONE H9 premium gaming headset. With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. Developed from our expertise in music headphones, the diaphragm of the INZONE H9 has a unique shape that allows it to reproduce extremely high-frequency sounds with high compliance, as well as authentic low frequencies, for an immersive gaming experience. Thank you for choosing Sony. Erin
- Pros mentioned:Battery life, Sound quality
Nice upgrade from PULSE 3D
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been very pleased with these. I primarily use them for my PS5 but I love that I can use it on my PC, and it opens up more options too! Battery life is far better than the PULSE 3D and the noise canceling is a great upgrade. Overall audio quality is far better as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jpotpuppalsyayy, Choosing this headset will definitely be worth it! It's wonderful to hear you're having an enjoyable gaming experience with your new INZONE H9. We're also delighted it works seamlessly with your PS5 and PC. Glad to know you appreciate the amazing features, excellent noise cancellation and incredible audio. Prepare for victory with Sony’s INZONE H9 premium gaming headset. With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. Developed from our expertise in music headphones, the diaphragm of the INZONE H9 has a unique shape that allows it to reproduce extremely high-frequency sounds with high compliance, as well as authentic low frequencies, for an immersive gaming experience. Thank you for choosing Sony! -Jess
- Pros mentioned:Comfort, Sound quality
Best of the best!!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If your looking for the best of the best for your ps5 and pc, look no further, top of the line comfort and sound!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CQ1980, fabulous! You've certainly made a great choice! We're extremely pleased it suits your needs and expectations. Thank you very much for your recommendation and for choosing the best brand, Sony! - Romeo
- Pros mentioned:Battery life, Sound quality
Worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound fits well on my head. The battery last about 5 to 7 days.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nice,
Awesome! We're glad to hear that you like the fit and battery life of the headphones. Thank you for choosing Sony!
-David
- Pros mentioned:Sound qualityCons mentioned:Price
Expensive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price was high, but I ended up liking it. Upgraded from the 3D Pulse set, and though the 3D Pulse sets were great for the price, the H9 does feel like an upgrade.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Will, We're glad to hear that you like the INZONE H9 Wireless Noise Canceling Gaming Headset.
Our 360 Spatial Sound for Gaming, activated by the PC software INZONE Hub, features a newly developed virtualizer for gaming that reproduces spatial sound out of multi-channel audio signals as the game creators intended. Also, with the smartphone app 360 Spatial Sound Personalizer, you’ll get spatial sound optimized to your ear shape for truly personalized gameplay. Thanks for choosing Sony! Jay
- Pros mentioned:Sound quality
Great head set perfect for gaming
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset fits perfect and the controls are super east to use. Has 3 modes normal noise canceling and one to be able to hear youreself talk which helps when im trying not to bed too loud.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi smders,
We appreciate the 5-star rating and we're glad to hear that you like the fit and noise canceling of the headphones for your gaming experience. Our 360 Spatial Sound for Gaming, activated by the PC software INZONE Hub, features a newly developed virtualizer for gaming that reproduces spatial sound out of multi-channel audio signals as the game creators intended. Also, with the smartphone app 360 Spatial Sound Personalizer, you’ll get spatial sound optimized to your ear shape for truly personalized gameplay. Thank you for choosing Sony!
-David
- Pros mentioned:Bluetooth, Sound quality
Good sounding; strange looking.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sounding headphones. No issues with Bluetooth interference. PC customization is a little lacking, but having an equalizer is nice. I loved the PS5 integration with the chat mixer as well. My biggest issue is the design. They looked a bit strange on my head, very round bulbous ear cups. If these came in black AND white I would have likely kept these headphones. If you use both PC and PS5 (and don’t mind the way these look) they’re a great pair of headphones!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ScootsMcBoots,
Thank you for your review. While we are glad that you are satisfied with the outstanding sound quality, great Bluetooth connectivity, equalizer settings through the INZONE Hub, PS5 integration feature, and overall performance of our INZONE H9, we are really sorry if its design didn't live up to your expectations. We greatly appreciate this feedback. And for the PC customization, if you are referring to the INZONE Hub, you may check out the following link for more information on what you can do with this app:
https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670423.html
At Sony, we are always looking to improve our product. We truly appreciate you & your feedback and we are hoping that you will consider Sony again in your future purchase.
Sincerely,
Romeo
Sony Social Support
- Pros mentioned:Battery life, Sound quality
Perfect
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Three day battery. Sounds good. Connects easily...
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dewharo, we're glad you like the sound quality of our product! Thanks for choosing Sony. ~Earl
- Pros mentioned:Comfort, Sound quality
Good sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and love the soubd quality. Also really like that my phone can bluetooth to it while my PC is connected. Phone calls auto mute my chat so i cantake my call easily
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Klinters,
That's great! We're glad to hear that you love the sound quality, comfortable design and Bluetooth versatility of the headphones. Our 360 Spatial Sound for Gaming, activated by the PC software INZONE Hub, features a newly developed virtualizer for gaming that reproduces spatial sound out of multi-channel audio signals as the game creators intended. Also, with the smartphone app 360 Spatial Sound Personalizer, you’ll get spatial sound optimized to your ear shape for truly personalized gameplay. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
These headphones are it!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones I hear the footsteps coming from the exact location! The sound bar options are great too! I love how I can chose between listening to my teammates more or the game sound!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Orlando,
Thanks for the review and the 5-stars rating! It couldn't make us happier to hear how much you are enjoying your Sony Gaming Headphones! Including 40 mm drivers ensure that every gaming sound is authentically reproduced. It delivers genuine high to low frequencies, enhanced by housing ducts for richer bass. Experience gaming immersion like never before.
Thanks for choosing Sony, have a nice day!
-DiegoV
Awesome.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing but not at full price. I bought these on sale for almost half off and I cannot complain. These are essentially a gaming rip off of Sony's WH1000XM5s. I have those too. The body and frame is exactly the same. Same features and even how they retract. They only thing different is the external mic and color scheme. If you ever tried a Sony Premium Over the ear headphones, these are it for gaming.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi lacid101,
We are delighted that you are enjoying the amazing performance of the INZONE H9 Headset, especially for gaming. We engineered the INZONE series to bring Sony's renowned audio quality and comfort to the gaming space, and we are glad that connection resonates with you.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort
Better options for the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancelling, comfort, and listening experience are excellent. Right up there with the XM series. So it's a bummer that the Sony continues (launch Pulse headset same issue) to make official headsets with PS5 support that do not support the Dualsense's mute button as an option for muting. This mute button works perfect with every third party headset. Also, the main reason I am returning these is that, even with adjusting and trying different settings, friends tell me the mic audio is very subpar and flaky compared to my existing headsets. For the money you are better sticking with Astro or Steelseries for gaming headsets.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jimmy, We regret to hear that you are planning returning this INZONE H9 Wireless Noise Canceling Gaming Headset. We apologize for the inconvenience. We’ve incorporated the same Dual Noise Sensor Technology used in our class-leading 1000X series headphones for invincible gaming. Please refer to this link to isolate the microphone issue with the Gaming Headset: https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670442.html.
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com or chat with us from Sony’s e-support webpage.
I hope this helps! Jay
- Pros mentioned:Battery life, Sound quality
Ps5
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality nice sound. Nice charging power . Would recommend. High cost tho
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DonWon937, Awesome! We are so glad to hear that you are happy with your new Inzone H9! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound qualityCons mentioned:Software
Yikes Sony..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headset itself is good and has some very unique features like being able to connect to a phone and your console at the same time. Although that feature recently broke for me, the headset still has redeeming qualities like its noise cancellation or ambient noise modes. The software is the reason it gets such a low rating though. For a headset made by Sony, the fact that you CANNOT update the firmware is absurd. You’re left missing key updates because the software is bugged and they refuse to fix it. Do not buy this headset if you plan to use it on PC.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Descriptionist,
Thank you for the review. We're glad to hear that you like the smart features of the headphones. We are sorry to hear about the software issue with your headphones. Our apologies for the inconvenience that this may have caused. Your feedback is greatly appreciated. If there's something that we can help you with, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David
- Pros mentioned:Sound quality
Great sound & quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a quick set up on my laptop through the InZone site, I connected the set right to my PS5 and got great performance; the 3D audio sounds amazing and easy volume options for mic & game sound make the set easy to use. I would highly recommend this set to PC & PS5 gamers alike that want a high quality sound & headset build.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cornbread, Thanks for the 5-star rating! We're glad you like your new gaming headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Comfort, Sound quality
Favorite cans
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went beyond my expectations, plain Gran Turismo seven you can hear each individual tire losing traction, while sitting in the driver seat, it’s mind blowing, also comfortable af! would recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eggman, awesome! We're glad you are enjoying your new gaming headset! With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. Developed from our expertise in music headphones, the diaphragm of the INZONE H9 has a unique shape that allows it to reproduce extremely high-frequency sounds with high compliance, as well as authentic low frequencies, for an immersive gaming experience. Thank you for choosing Sony! ~Earl
- Pros mentioned:Battery life, Sound quality
Head gear
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and noise cancelation. Long distance connections for easy movement around the home. Long lasting battery life is a plus!!! Must have!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CarolC,
Thank you for the purchase! We're happy to hear that you like the sound quality, noise canceling, and battery performance of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!
-David
- Pros mentioned:Bluetooth, Comfort
A little pricey but vety good quality.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little pricey but vety good quality. Comfortable to wear, the bluetooth is strong but not needed in conjunction with the usb dongle. The software is easy to setup and user friendly. I like the sidetone options as well. The noise cancelling is excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CAPTCHA, Thank you for taking the time to review the INZONE H9 Wireless Noise Cancelling Gaming Headset. We’ve created the INZONE H9 to be ultra comfortable so you can keep on playing through extended sessions. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take into action for hours on end. We’ve designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Our INZONE Hub PC software allows you to personalize your INZONE H9 experience by customizing a wide range of operations, including a variety of sound and hardware settings. Fine-tune sound frequencies to your game for more clarity and immersion using the EQ function. Thanks for choosing Sony! Jay
- Cons mentioned:Mic
Auido quality is great and the headset is comfy!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing I don’t like is having to physically flip up or down the microphone to be able to be heard. Also, sometimes I don’t like having it within my vision just so I can be heard.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Trev, thanks for choosing and purchasing our product. We hope you are enjoying your new gaming headset. We understand your feedback on the WHG900N's boom mic. Having to physically flip the microphone up or down to be heard can be inconvenient, and having it within your vision can be distracting. Unfortunately, the design of the WHG900N requires the boom microphone to be lowered to turn it on and raised to turn it off. Thanks for choosing Sony. ~Earl
- Pros mentioned:Battery life, Sound quality
Wonderful
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works wonderful. Sound is clear, noise cancellation really comes in handy. 10/10 definitely recommend and it lasts.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Diamond,
That's very nice to hear! We're glad that you like the clear sound quality and noise canceling of the headphones. We appreciate the recommendation and thank you for choosing Sony!
-David