Customer Ratings & Reviews
- Model:
- WHG900N/W
- SKU:
- 6510363
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the exceptional sound quality and comfortable fit of the product. They also appreciate its great battery life, lightweight design, and effective active noise cancellation. While many find the Bluetooth connectivity reliable and the fit perfect, some customers feel the price is a little high.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
Good sound quality poor design
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and amazing comfort. However… the quality of the headset cushion is terrible. Within 3 months of contestant use but taking care of the headset the cushion began to break off. There are no parts online to repair the headset so if you do buy them GET THE WARRANTY.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi FerrisO,
Thank you for the review and we're glad to hear that you like the sound quality of the headphones. Your feedback is greatly appreciated. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
I Recommend these heads
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the headset best quality and sound connect to PlayStation and phone at the same time
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MauricioC,
We are thrilled to hear that you are enjoying the premium sound quality and the dual-connection feature of your INZONE H9! Being able to stay connected to your PlayStation and your phone simultaneously is a game-changer, and we're glad it's enhancing your experience.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Battery life
perfect gaming headset
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this headset is an upgrade from the sony 3D pulse. i only gave it 4 stars because outside of the notes inside talking about the battery percentage indicators, i wish they gave us a way to see an actual percentage. — i purchased them 2 or 3 days ago and ive only charged them once after i first opened the box. i absolutely love the battery life since im an everyday gamer. if you have a ps5, id definitely recommend this headset.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Indy,
Thank you for the review and we're glad to hear that you love the battery life of the headphones. Your feedback is greatly appreciated. Thank you for choosing Sony!
-David
- Pros mentioned:Comfort, Sound quality
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally! Headphones that are comfortable! I also like the controls. (Normally I despise the controls on headphones, but these are actually quite intuitive.) Good sound and all around quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Danjig, We're delighted to hear that you are enjoying your gaming headset. Prepare for victory with Sony’s INZONE H9 premium gaming headset. With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. Developed from our expertise in music headphones, the diaphragm of the INZONE H9 has a unique shape that allows it to reproduce extremely high-frequency sounds with high compliance, as well as authentic low frequencies, for an immersive gaming experience. Thank you for choosing Sony. Erin
Misleading
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted this device but once I finally got it I was plagued with issues after the first year. Headstrap is a joke, flip to mute mic goes in and out depending on which direction it leans toward it looks great but cheap cheap cheap material was used very disappointed in in SONY for this but I still like it over the pulse and happy that an alternative exists
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Jiffy,
Thank you for considering Sony products.
We're truly sorry to hear about the difficulties you've faced with your WHG900N, especially with the head strap and the flip-to-mute mic not functioning reliably. This is definitely not the quality standard we aim to provide, and we understand your frustration. We sincerely appreciate you sharing your experience and your continued support despite these challenges.
To help address these concerns more effectively, we recommend reaching out to our support team so they can gather more details and assist you better. You'll find all the necessary contact options and resources at this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Please be assured that we will also forward your valuable feedback to our dedicated Sony team as we work hard to improve our products. Thank you for bringing this to our attention.
Best regards,
-Fred
- Pros mentioned:Sound qualityCons mentioned:Price
Expensive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price was high, but I ended up liking it. Upgraded from the 3D Pulse set, and though the 3D Pulse sets were great for the price, the H9 does feel like an upgrade.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Will, We're glad to hear that you like the INZONE H9 Wireless Noise Canceling Gaming Headset.
Our 360 Spatial Sound for Gaming, activated by the PC software INZONE Hub, features a newly developed virtualizer for gaming that reproduces spatial sound out of multi-channel audio signals as the game creators intended. Also, with the smartphone app 360 Spatial Sound Personalizer, you’ll get spatial sound optimized to your ear shape for truly personalized gameplay. Thanks for choosing Sony! Jay
- Pros mentioned:Comfort, Sound quality
A little pricey...
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These sound awesome and are pretty comfortable. I had issues with the USB dongle though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AntonC,
Thank you for the purchase and we're glad to hear that you like sound quality and comfortable design of the headphones. We're sorry to hear that. We need more details regarding your concern. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David
- Pros mentioned:Sound quality
Sony PS5 headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This headset is a fun and engaging way to enjoy your games. The surround sound is good. If you are a Sony fan, you should love these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FredB,
We're excited to hear that your Sony headphones have made gaming so much fun and engaging for you. Thank you for the fantastic 4-star rating—the surround sound truly creates a more immersive experience, helping every game come alive.
Thank you for choosing Sony. We hope you have a wonderful day!
DiegoV.
- Pros mentioned:Bluetooth, Sound quality
Good sounding; strange looking.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sounding headphones. No issues with Bluetooth interference. PC customization is a little lacking, but having an equalizer is nice. I loved the PS5 integration with the chat mixer as well. My biggest issue is the design. They looked a bit strange on my head, very round bulbous ear cups. If these came in black AND white I would have likely kept these headphones. If you use both PC and PS5 (and don’t mind the way these look) they’re a great pair of headphones!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ScootsMcBoots,
Thank you for your review. While we are glad that you are satisfied with the outstanding sound quality, great Bluetooth connectivity, equalizer settings through the INZONE Hub, PS5 integration feature, and overall performance of our INZONE H9, we are really sorry if its design didn't live up to your expectations. We greatly appreciate this feedback. And for the PC customization, if you are referring to the INZONE Hub, you may check out the following link for more information on what you can do with this app:
https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670423.html
At Sony, we are always looking to improve our product. We truly appreciate you & your feedback and we are hoping that you will consider Sony again in your future purchase.
Sincerely,
Romeo
Sony Social Support
- Pros mentioned:Comfort
Better options for the price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancelling, comfort, and listening experience are excellent. Right up there with the XM series. So it's a bummer that the Sony continues (launch Pulse headset same issue) to make official headsets with PS5 support that do not support the Dualsense's mute button as an option for muting. This mute button works perfect with every third party headset. Also, the main reason I am returning these is that, even with adjusting and trying different settings, friends tell me the mic audio is very subpar and flaky compared to my existing headsets. For the money you are better sticking with Astro or Steelseries for gaming headsets.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jimmy, We regret to hear that you are planning returning this INZONE H9 Wireless Noise Canceling Gaming Headset. We apologize for the inconvenience. We’ve incorporated the same Dual Noise Sensor Technology used in our class-leading 1000X series headphones for invincible gaming. Please refer to this link to isolate the microphone issue with the Gaming Headset: https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670442.html.
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com or chat with us from Sony’s e-support webpage.
I hope this helps! Jay
- Pros mentioned:Sound quality
Great head set perfect for gaming
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset fits perfect and the controls are super east to use. Has 3 modes normal noise canceling and one to be able to hear youreself talk which helps when im trying not to bed too loud.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi smders,
We appreciate the 5-star rating and we're glad to hear that you like the fit and noise canceling of the headphones for your gaming experience. Our 360 Spatial Sound for Gaming, activated by the PC software INZONE Hub, features a newly developed virtualizer for gaming that reproduces spatial sound out of multi-channel audio signals as the game creators intended. Also, with the smartphone app 360 Spatial Sound Personalizer, you’ll get spatial sound optimized to your ear shape for truly personalized gameplay. Thank you for choosing Sony!
-David
- Pros mentioned:Bluetooth, Comfort
A little pricey but vety good quality.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little pricey but vety good quality. Comfortable to wear, the bluetooth is strong but not needed in conjunction with the usb dongle. The software is easy to setup and user friendly. I like the sidetone options as well. The noise cancelling is excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CAPTCHA, Thank you for taking the time to review the INZONE H9 Wireless Noise Cancelling Gaming Headset. We’ve created the INZONE H9 to be ultra comfortable so you can keep on playing through extended sessions. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take into action for hours on end. We’ve designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Our INZONE Hub PC software allows you to personalize your INZONE H9 experience by customizing a wide range of operations, including a variety of sound and hardware settings. Fine-tune sound frequencies to your game for more clarity and immersion using the EQ function. Thanks for choosing Sony! Jay
- Pros mentioned:Comfort, Sound quality
Great Headset!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are very comfortable, and the audio is amazing. Will be purchasing another pair for my son.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HKing,
Awesome! We're glad to hear that you like the sound quality and comfortable design of the headphones. Thank you for choosing Sony!
-David
- Pros mentioned:Comfort, Sound quality
Good sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and love the soubd quality. Also really like that my phone can bluetooth to it while my PC is connected. Phone calls auto mute my chat so i cantake my call easily
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Klinters,
That's great! We're glad to hear that you love the sound quality, comfortable design and Bluetooth versatility of the headphones. Our 360 Spatial Sound for Gaming, activated by the PC software INZONE Hub, features a newly developed virtualizer for gaming that reproduces spatial sound out of multi-channel audio signals as the game creators intended. Also, with the smartphone app 360 Spatial Sound Personalizer, you’ll get spatial sound optimized to your ear shape for truly personalized gameplay. Thank you for choosing Sony!
-David
- Pros mentioned:Comfort, Sound quality
Favorite cans
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went beyond my expectations, plain Gran Turismo seven you can hear each individual tire losing traction, while sitting in the driver seat, it’s mind blowing, also comfortable af! would recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eggman, awesome! We're glad you are enjoying your new gaming headset! With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. Developed from our expertise in music headphones, the diaphragm of the INZONE H9 has a unique shape that allows it to reproduce extremely high-frequency sounds with high compliance, as well as authentic low frequencies, for an immersive gaming experience. Thank you for choosing Sony! ~Earl
- Pros mentioned:Comfort, Sound quality
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are not the best for noise cancelation. The sound quality is not bad. They are comfy on ears.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback on the WH-G900N, TiffanyG. We appreciate your honest review highlighting both the positive and constructive aspects of your experience.
- We’re glad to hear you find the headphones comfortable and that you are satisfied with the sound quality.
- Regarding noise cancelation, the effectiveness can sometimes depend on factors like fit and wearing style. To help maximize the noise cancelation performance, we recommend ensuring the headphones are worn correctly and fit snugly around your ears. Proper fit helps create a tight seal, which is crucial for optimal noise cancelation and sound quality. If using earbuds or ear tips, trying different sizes can also make a significant difference in effectiveness and comfort. Sony’s Headphones Connect app can assist in testing the fit and air-tightness, which directly influences how well noise cancellation works.
Thank you again for your feedback and for choosing us—it helps us continue to improve our products and support!
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Sound quality
Best gaming headset in my book
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headset, since I started using this anytime I need to replace my headset I just get the same one. Amazing sound quality, mic is on par with my studio mic.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, Zell!
We are absolutely delighted to hear how much you love your INZONE H9 headset! It's incredibly rewarding to know that the H9 has become your go-to choice and that you simply get the same model whenever you need a replacement—that speaks volumes about your satisfaction and loyalty!
We engineered the H9 for both amazing sound quality and clear communication, so hearing that the mic is on par with your studio mic is a huge validation of our design efforts.
Thank you again for your strong recommendation and for making Sony a core part of your gaming and communication setup!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Best of the best!!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If your looking for the best of the best for your ps5 and pc, look no further, top of the line comfort and sound!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CQ1980, fabulous! You've certainly made a great choice! We're extremely pleased it suits your needs and expectations. Thank you very much for your recommendation and for choosing the best brand, Sony! - Romeo
- Pros mentioned:Battery life, Sound quality
Ps5
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality nice sound. Nice charging power . Would recommend. High cost tho
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DonWon937, Awesome! We are so glad to hear that you are happy with your new Inzone H9! Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life, Sound quality
Head gear
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and noise cancelation. Long distance connections for easy movement around the home. Long lasting battery life is a plus!!! Must have!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CarolC,
Thank you for the purchase! We're happy to hear that you like the sound quality, noise canceling, and battery performance of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!
-David