Customer Ratings & Reviews
- Model:
- WHG900N/W
- SKU:
- 6510363
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the exceptional sound quality and comfortable fit of the product. They also appreciate its great battery life, lightweight design, and effective active noise cancellation. While many find the Bluetooth connectivity reliable and the fit perfect, some customers feel the price is a little high.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
comfy and great noise cancellation
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.super comfortable. I think the noise cancelling is pretty good but you get this bc its comfy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gamerxx13,
Awesome! We're glad to hear that you like the noise cancellation and comfortability of the headphones. We’ve designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. From heaters and PC fans to construction work, INZONE H9 with multiple-microphone noise cancelling keeps out the sounds that disturb your performance. We’ve incorporated the same Dual Noise Sensor Technology used in our class-leading 1000X series headphones for invincible gaming. Thank you for choosing Sony and enjoy your headphones!
-David
- Pros mentioned:Comfort, Sound quality
Amazing headset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best gaming headset ever best quality and very comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChanceJ,
Awesome! We appreciate your positive feedback regarding the headphones. We're happy to hear that you like the quality and comfortable design of the headphones. Sharpen your senses and prepare for your match. Our INZONE H9 headset immerses you in the zone with 360 Spatial Sound for Gaming and noise cancelling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting enemies before they see you. Thank you for choosing Sony!
-David
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing noise cancellation and comfortable to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Siddhant, Thank you for the 5-star rating! We are glad to hear that you are enjoying your new Inzone H9! Sharpen your senses and prepare for action. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise canceling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Great gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are amazing my son loves them great sound!!! Pretty comfy and wireless so thats a plus.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HogerO, We're glad to hear that you son loves this INZONE H9 Wireless Noise Cancelling Gaming Headset. We’ve designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Sound quality
Inzone
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Best headset so far, love the noise cancellation .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChrisB,
Thanks for this fantastic feedback! We're so glad to hear you're enjoying your INZONE Headset and it's proving to be the best you've used so far—the noise cancellation is a key feature we're proud of, and it's great to know it's making a difference in your gaming experience!
Thanks for choosing Sony!
Sincerely,
Jenn | Sony North America.
- Cons mentioned:Price
Loved it.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were amazing the price seems a bit out of the water but they are worth it. The only reason I switched back to me Corsair brand is because I have a huge head and these were a tight fit. Only sometimes did I notice the mic quality was not great but still loved it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DaltonM,
Thank you for the 5-star rating! We're glad to hear that you like the price point of the headphones. We're sorry to hear about the microphone. We recommend using the INZONE Hub app to adjust the microphone volume of the headphones. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
I really wanted to like this headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My biggest complaint with these is that there is no INZONE hub on the PS5. I use a Chromebook and don't have access to a windows/mac computer at home to turn off the mic monitoring feature. Perhaps Sony will fix this in the future with an update, but we'll see. I'm used to not being able to hear my own voice in the headset and it's very frustrating not being able to turn off this feature. The sound of this headset is good, the noise cancelling works fine, but the lack of a hub on the PS5 is a deal breaker. I'm going to try to learn to live with the mic monitoring feature over the next few days, but I'm probably going to end up returning these. What a shame.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Andy,
While we are glad to hear your satisfaction with the outstanding sound quality and exceptional noise canceling feature of the INZONE H9, we are really sorry if you are experiencing some issues. We truly appreciate your feedback about the availability of the INZONE Hub software to other devices and microphone monitoring/sidetone function.
If there's something we can do to help or you may need more information/technical assistance with our product, please feel free to message us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
We value you & your input, and thank you for choosing Sony.
Best regards,
Romeo
Sony Social Support
- Pros mentioned:Sound quality
Overall great headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality headphones/ audio. The only issue i have is not being able to hear my voice through the headphones when speaking, therefore causing me to raise my voice subconsciously. ( I know because I got called out for it lol)
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JonathanC,
Thanks for commenting! We are thrilled to know your satisfaction with the amazing sound & quality of the INZONE H9 Gaming Headphones. We are sorry if you are experiencing an issue with the microphone. This is certainly not the news we'd like to hear from you.
Regarding microphone/call quality, some of these problems can fixed by performing the troubleshooting steps on these articles:
https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670442.html
https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670441.html?search=microphone
I hope this helps.
The INZONE H9 noise cancelling headsets are designed with 360 Spatial Sound for Gaming and our proven hardware technology, so you can detect where your opponents are and how far away. Even players hiding in shadows, or behind walls and obstacles, can’t stay hidden for long. With Ambient Sound Mode, you can play your game and still hear important sounds like phone calls, doorbells, or someone speaking to you in your environment. And just like with Sony music headphones, it’s just a touch of a button to switch to noise-canceling mode. A flexible flip-up boom microphone with mute function allows you to communicate effortlessly in-game with squad members. The H9s also feature simultaneous 2.4GHz and Bluetooth connection, so you can enjoy smartphone calls and voice chats at the same time. Enjoy gaming throughout the day and even the night with up to 32 hours of continuous play from one single charge. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take you into the action for hours on end.
Should you need more information/technical assistance with our product, please feel free to message us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you very much for your purchase and for choosing Sony!
Best regards,
Romeo
Sony Social Support
- Pros mentioned:Comfort
Perfect Head Phones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful and amazing headphones that was like brand new also, they feel good and they are reliable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoshuaP,
Awesome! We're glad to hear that your new INZONE headphones. Thank you for choosing Sony!
-David
- Pros mentioned:Comfort, Sound quality
Inzone H9
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headset for the PS5. Great sound. Very comfortable to wear for long gaming sessions.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ish24, Excellent! We're glad that you like the sound quality and comfortable to wear. Prepare for victory with Sony’s INZONE H9 premium gaming headset. With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. Developed from our expertise in music headphones, the diaphragm of the INZONE H9 has a unique shape that allows it to reproduce extremely high-frequency sounds with high compliance, as well as authentic low frequencies, for an immersive gaming experience. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Quiet head phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best head phone and good price, very good quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TiffanyM,
Thank you for the incredible 5-star review! It's rewarding to hear you're happy with the Sony INZONE H9 headphones. You've highlighted exactly what we set out to achieve with this headset: top-tier performance and great value. The INZONE H9 is designed to give you a true competitive advantage with features like 360 Spatial Sound for Gaming, which helps you pinpoint opponents with incredible accuracy, and our world-class Noise Canceling, which lets you focus entirely on the game.
Thank you for your support and for choosing Sony!
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Amazing headphines
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and greet sound! Highly recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Charlie, Thank you for the perfect rating! We're happy to hear that you are impressed with the sound quality and design of the headphones. We also appreciate that you'd recommend this headphones to others. WIth the new Sony Inzone H9, you can enjoy your game soundtrack to life. Thank you for choosing Sony! -Craig
- Pros mentioned:Sound quality
Sturdier than Bose and Sennheiser
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had three headsets in the last two years. One was Sennheiser, one was Bose. Both developed short circuits because I can be clumsy. That's why I wanted wireless. At first I was a little disappointed that the sound was so flat. I downloaded the INZONE Hub software and made a few tweaks. Now the Sony headset sounds almost as good as Bose and it's much sturdier than the others.
I would recommend this to a friendBrand response from SonyListens
Posted .That's wonderful, JohnC! We're glad that you are enjoying your new Sony headphones. Our 360 Spatial Sound for Gaming, activated by the PC software INZONE Hub, features a newly developed virtualizer for gaming that reproduces spatial sound out of multi-channel audio signals as the game creators intended. Also, with the smartphone app 360 Spatial Sound Personalizer, you’ll get spatial sound optimized to your ear shape for truly personalized gameplay. Thank you for choosing Sony! -Craig
- Pros mentioned:Sound quality
Good headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Such a great headset, I can hear the other players clear as day
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HansL,
Thank you for choosing Sony!
It makes us really happy to hear that the WHG900N headset allows you to hear other players clearly and vividly. Your positive experience highlights our dedication to delivering high-quality audio products that enhance your gaming sessions. We truly appreciate your feedback and are glad to be part of your gaming adventures.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Best headset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality and mic quality are studio grade. Very comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gamingguy, we're glad you like the comfort, sound and mic quality of our product. Prepare for victory with Sony’s INZONE H9 premium gaming headset. With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. Developed from our expertise in music headphones, the diaphragm of the INZONE H9 has a unique shape that allows it to reproduce extremely high-frequency sounds with high compliance, as well as authentic low frequencies, for an immersive gaming experience. Thank you for choosing SONY. ~Earl
- Pros mentioned:Comfort, Sound quality
Best Headset for PS5
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great. Noice cancelling is phenomenal and very comfortable to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Demian, We're very grateful for this positive feedback! Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise cancelling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. We’ve created the INZONE H9 to be ultra comfortable so you can keep on playing through extended sessions. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take into action for hours on end. Thank you for sharing this review! Jay
- Pros mentioned:Sound quality
Better than the Pulse Elite
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] I had the pulse elite and returned them because when any sort of deep bass either in game or with music they would crackle. I bought these as a replacement. My only regret was not getting these H9s instead. The H9s do everything better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChuffMcCafny,
You definitely made the right choice! We're glad to hear you are enjoying your INZONE H9 gaming headset. We always strive to deliver the best quality and features with our products. Your satisfaction means a lot to us. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
The best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best headset I ever had the quality is quality is perfect
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristianC!
It's truly wonderful to know that you're loving your INZONE H9 headset! We really appreciate you taking the time to share your feedback.
Hearing that you're so happy with the quality makes our day. We designed the H9 to be comfortable for long gaming sessions and to deliver amazing spatial sound and it's awesome to know that's making a difference for you.
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing, love the noise cancellation. They are very comfortable!
I would recommend this to a friendBrand response from SonyListens
Posted .That's great to hear, LuisD! We're glad that you are impressed with the amazing noise cancelling feature of the headphones. With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. Developed from our expertise in music headphones, the diaphragm of the INZONE H9 has a unique shape that allows it to reproduce extremely high-frequency sounds with high compliance, as well as authentic low frequencies, for an immersive gaming experience. Thanks for choosing Sony! Craig
- Pros mentioned:Battery life
Sony INZONE H9 wireless Noise Canceling
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headset battery wise. I can't find an app to use with this headset on my PS5 to change some settings to deal with the pixilated sounds that happen from time to time though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mojo1990, Thank you for the feedback on your experience with your Sony Inzone H9 headset. While we're glad you like the excellent battery life of this headset, we regret to hear about the sound issue you're experiencing when using it with your PS5. Let's resolve this issue by following the troubleshooting steps on this link: https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670445.html
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Game freely—no wires, low delay, our INZONE H9 headset immerses you in the zone with 360 Spatial Sound for Gaming and noise cancelling for supercharged hearing and super sharp reflexes. And with Dual Sensor Noise Canceling Technology, it keeps out surrounding noise while Ambient Sound Mode keeps you aware of important sounds in your environment. A flexible flip-up boom microphone with mute function allows you to communicate effortlessly and ensures you'll always be heard clearly. A microphone made for total control: fold down to talk, and flip up to mute. This headset is also Discord Certified. Rest assured your headset works well on the Discord voice, video and text communication service for seamless voice chat with friends while playing games online. Thanks for choosing Sony! -Sam