Customer Ratings & Reviews
- Model:
- WHG900N/W
- SKU:
- 6510363
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the exceptional sound quality and comfortable fit of the product. They also appreciate its great battery life, lightweight design, and effective active noise cancellation. While many find the Bluetooth connectivity reliable and the fit perfect, some customers feel the price is a little high.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Sony headset
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset. Awesome sound and noise canceling. I have recommended them to several friends.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BuckS,
Awesome! We're glad to hear that you like the sound quality and noise canceling of the headphones. We appreciate the recommendation and thank you for choosing Sony!
-David
great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very good but the top of it is easy tobe taken, and Sony is hard to get support so i am not that recommend this item
I would recommend this to a friendBrand response from SonyListens
Posted .Hello LingfeiH,
Thank you for providing your candid feedback regarding the INZONE H9 headset. We are immensely pleased to hear that you find the headset to be "very good."
We take all feedback seriously, and we are sorry to hear about your experience with the top section's durability and the difficulty you encountered in getting support from us. We recognize how crucial accessible and efficient customer service is, and we are continually working to improve our support channels to better serve our community.
Thanks for choosing Sony. We appreciate your feedback!
Sincerely,
Estefany
- Pros mentioned:Sound quality
Great headset highly recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset. I enjoy them way more then my Astro gaming headset. I’d recommend them. The noise cancellation is my fav part of the headset.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NZ715,
Awesome! Thank you for the purchase and we're glad to hear that you're enjoying the Sony headphones and liked the noise canceling. Our 360 Spatial Sound for Gaming, activated by the PC software INZONE Hub, features a newly developed virtualizer for gaming that reproduces spatial sound out of multi-channel audio signals as the game creators intended. Also, with the smartphone app 360 Spatial Sound Personalizer, you’ll get spatial sound optimized to your ear shape for truly personalized gameplay. We appreciate the recommendation and thank you for choosing Sony!
-David
- Pros mentioned:Battery life
My personal thoughts
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoyed the item. Extremely easy to use I love the PS5 features. It displays the battery life which is extremely helpful
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Marquise, We're glad that you're enjoying your Inzone H9 gaming headphones. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Best purchase
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best set of headphones that i have ever had wouldnt own another pair
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bestbuy48, We're glad that you are enjoying your INZONE H9. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Good sound terrible mic
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 3d special sound is really good, as well as the overall sound. The mic is one of the worst I've heard, specially for a $300 headset. The mic picks up EVERYTHING, i am playing on a ps5 with the mic control at minimum and it still picks up everything in a 20ft range
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BigWang,
Thank you for the review and we're glad to hear that you like the sound quality of the headphones. We do apologize for the inconvenience. You can use the INZONE Hub to ajust the volume of the microphone. We also recommend updating the software of your headphones. A firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur.
For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David
- Pros mentioned:Sound quality
Good Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good battery and sound quality, highly recommended
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, Jakethecat! We're glad you're happy with your new gaming headset. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Cons mentioned:Price
Great gaming headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After trying multiple different gaming headphones, this one was by far the best I’ve tried. Slightly expensive but you get what you pay for.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RayanA,
Thank you for reaching out to us today! We're always happy to hear from you. We're glad to hear that you like your new Sony headphones. Our 360 Spatial Sound for Gaming, activated by the PC software INZONE Hub, features a newly developed virtualizer for gaming that reproduces spatial sound out of multi-channel audio signals as the game creators intended. Also, with the smartphone app 360 Spatial Sound Personalizer, you’ll get spatial sound optimized to your ear shape for truly personalized gameplay. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
very nice
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they are very good quality for the price but the scrolling volume button is a bit annoying if you actually touch it and the volume changes
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CalebjR, Amazing! We're glad that you are enjoying your new headphones. Sharpen your senses and prepare for action. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise canceling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. Thank you for choosing Sony! -Erin
- Pros mentioned:Sound quality
Heads or
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time person is headset. Sound quality is perfect. I recommend anybody to have a PS five a little bit expensive, but it’s worth all the penny. Also, please put insurance on it from Best Buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HITMAN, Awesome! We're glad to hear that you are happy with the sound quality of this INZONE H9 Wireless Noise Cancelling Gaming Headset. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise cancelling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. Thanks for the recommendation! Jay
- Pros mentioned:Battery life
Good gaming headset for the ps5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good headset I can hear everything. Best one I have and the battery last a lot longer than the turtle beach ones that I had.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Benjamin, You've made a great choice! We're so pleased to hear you appreciate the excellent sound quality and long-lasting battery life of your Sony Inzone H9. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort
Nice purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very soft, still having small issue with comfort but that just me figuring it out
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MotoToxin, Awesome! We are so glad to hear that you are happy with your new Inzone H9! Sharpen your senses and prepare for action. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise canceling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great buy!!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic comfort and noise canceling. Sound is high quality, you can hear foot steps when in battles.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JakeV,
Awesome! We're glad to hear that you like the noise canceling and sound quality of the headphones. Thank you for choosing Sony and enjoy your headphones!
-David
- Pros mentioned:Sound quality
A waste of 250$
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] I’ve been gaming for over 12 years and I can say without a doubt these are some of the worst headphones I’ve ever used in my life. The battery life is atrocious, the feel of the headphones themselves suck, and the mic quality sounds like I’m in a cod lobby on my Xbox back in 2011. The only redeeming quality of these headphones would be the noise cancellation, which was very good, but definitely not close to the price point that they are asking for. My advice? Go with some Hyperx headphones. They are a fraction of the price and you will have a much better experience.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello TheodoreS,
Thank you for considering Sony products.
We’re honored to hear your candid feedback, and we’re sorry to learn about the issues you’ve experienced with the WHG900N headphones. This is certainly not up to the quality standards we strive for, and we appreciate you taking the time to share your thoughts. We recommend contacting our Sony team directly so we can gather more details and assist you more effectively. Rest assured, your comments will be forwarded to our dedicated team as we continue working diligently to improve our products.
You'll find all the necessary contact options and resources at this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Best regards,
-Fred
- Pros mentioned:Sound quality
descent headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sounds pretty nice id recomend it if you need a new headset
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JDCOY, We appreciate your recommendation and we're glad that you're enjoying your INZONE H9. Thank you for choosing Sony. Erin
Good but....
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love the headphone. its been 1 year and 3 months now, and all i can say its it could've been perfect, if only the earmuffs were comfortable. after gaming for hours my ears feel uncomfortable and hot. the top cushion of my headphones have come off, so i had to tape the cusion so i can still use it until i get new ones..... $300 and its falling apart within a year already. what a disappointment.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JosephYovelPaldo, thank you for taking the time to share your honest feedback. We're truly glad to hear that you've enjoyed using the Sony - INZONE H9 gaming headset overall, but we're sorry to learn about your discomfort during extended use and the condition of the cushions after a year of use. That's definitely not the experience we want for our customers. We take feedback like yours very seriously, as it helps us identify areas where we need to improve both comfort and durability in future designs. We really value your experience and will make sure your concerns are shared with the appropriate teams. Thank you for considering Sony! Best regards, -Dominick
- Pros mentioned:Sound quality
Sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality on these headphones are much better than other gaming brand headsets. Its on with sony headphones xm4 for comparison. Astro and turle beach dont come close.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Marina,
You made the right choice with the Sony INZONE H9! Prepare for victory with Sony’s INZONE H9 premium gaming headset. With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. Developed from our expertise in music headphones, the diaphragm of the INZONE H9 has a unique shape that allows it to reproduce extremely high-frequency sounds with high compliance, as well as authentic low frequencies, for an immersive gaming experience. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Best for PS5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best! From Astro A50 to this. I wanted a good quality headset and this did not disappoint
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DamianRz,
Awesome! We're glad to hear that you like the sound quality of your new Sony headphones. Thank you for choosing Sony!
-David
- Pros mentioned:Weight
They are good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are good the onlt thing im stull not getting use to is that is super light weight
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yeta, We're very grateful for this positive feedback! Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise cancelling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. The wide, soft headband cushion spreads weight evenly across your head for long-term wearing comfort. We’ve designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thanks for choosing Sony! Jay
Sony ps5 wireless headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing wireless headphones for ps5. The way you can customize it to your needs is just amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Amazing,
We're absolutely thrilled to hear how much you are enjoying the amazing wireless audio and customization features of your INZONE H9 headset on your PS5! We designed the H9 to offer a personalized and immersive experience, whether you're taking advantage of the 360 Spatial Sound Personalizer or balancing the Game/Chat audio directly from the headset controls. Thank you for sharing your positive feedback.
Thanks for choosing Sony.
Best regards, Eliab