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Customer Ratings & Reviews

$198.00
Save $131.99
Comp. Value: $329.99

Customer reviews

Rating 4.3 out of 5 stars with 723 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers enjoy the INZONE H9 Wireless Noise Canceling Gaming Headset for its amazing sound quality, comfort, and great battery life. Some customers find the price a little high, and others have noted that the microphone boom is not detachable. Additionally, a few customers have reported issues with the software. Overall, the headset is praised for its positive features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 723 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Would buy again!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and amazing quality! Only wish it was compatible with MacOS. Otherwise everything else is flawless!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnotherFactoryPerson, we're glad you like our gaming headset. We appreciate your feedback regarding the compatibility of your Sony unit. Unfortunately, the “INZONE Hub” is only compatible with Windows. However, for battery charge using USB, the unit is compatible for both Windows and macOS.

      With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. Developed from our expertise in music headphones, the diaphragm of the INZONE H9 has a unique shape that allows it to reproduce extremely high-frequency sounds with high compliance, as well as authentic low frequencies, for an immersive gaming experience. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good, connected to pc with no problems

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TylerC, we're happy to know that you like the sound quality of our product! Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    They are amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really comfortable to wear for hours and loud and they look pretty cool I recommend them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Aaron, Thank you so much for sharing your impressive experience so far with your new INZONE H9 headset. We're so happy that you are enjoying the superb sound quality, amazing noise canceling feature, and exceptional comfort of these headset. It sounds like we hit the mark with the INZONE H9. Prepare for victory with Sony’s INZONE H9 premium gaming headset. With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. Developed from our expertise in music headphones, the diaphragm of the INZONE H9 has a unique shape that allows it to reproduce extremely high-frequency sounds with high compliance, as well as authentic low frequencies, for an immersive gaming experience. Thank you so much for leaving us such a wonderful review of your new Headphones! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great sound quality i like how i can connect to my phone and my system at the same time

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Juju,

      Very nice! We're glad to hear that you like the sound quality of the headphones. Our 360 Spatial Sound for Gaming, activated by the PC software INZONE Hub, features a newly developed virtualizer for gaming that reproduces spatial sound out of multi-channel audio signals as the game creators intended. Also, with the smartphone app 360 Spatial Sound Personalizer, you’ll get spatial sound optimized to your ear shape for truly personalized gameplay. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sounding gaming headset!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of expensive for an all plastic gaming headset, but overall a solid sounding headset with great features for the PS5.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Edwin,

      Thanks for commenting! We are thrilled to know your satisfaction with the exceptional sound quality & amazing features for PlayStation 5 of the INZONE H9. We greatly appreciate your feedback with the price & built design of these Gaming Headphones.

      The INZONE H9 noise cancelling headsets are designed with 360 Spatial Sound for Gaming and our proven hardware technology, so you can detect where your opponents are and how far away. Even players hiding in shadows, or behind walls and obstacles, can’t stay hidden for long. With Ambient Sound Mode, you can play your game and still hear important sounds like phone calls, doorbells, or someone speaking to you in your environment. And just like with Sony music headphones, it’s just a touch of a button to switch to noise-canceling mode. A flexible flip-up boom microphone with mute function allows you to communicate effortlessly in-game with squad members. The H9s also feature simultaneous 2.4GHz and Bluetooth connection, so you can enjoy smartphone calls and voice chats at the same time. Enjoy gaming throughout the day and even the night with up to 32 hours of continuous play from one single charge. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take you into the action for hours on end.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome set

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the noise canceling on the headphones. It has helped me with the video games a lot too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YabdielS,

      Very nice! We're glad to hear that you like the noise canceling of the headphones for your gaming experience. Our 360 Spatial Sound for Gaming, activated by the PC software INZONE Hub, features a newly developed virtualizer for gaming that reproduces spatial sound out of multi-channel audio signals as the game creators intended. Also, with the smartphone app 360 Spatial Sound Personalizer, you’ll get spatial sound optimized to your ear shape for truly personalized gameplay. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ranked for sure

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones. Sounds are great even for ranked!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yourenormousmom,

      Thank you for the purchase! We're happy to hear that you like the sound quality of the headphones. Thank you for choosing Sony and we hope you enjoy your headphones from here on out. Have a great day!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Crystal Clear Audio

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    True noise canceling headset with very crystal clear depth audio and voice chat that works very well with Sony ps5

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MerKijUanA, Thank you for the amazing review! We're thrilled to hear you like the crystal clear sound and voice chat and excellent noise cancellation of your Sony Inzone H9. Game freely—no wires, low delay, our INZONE H9 headset immerses you in the zone with 360 Spatial Sound for Gaming and noise cancelling for supercharged hearing and super sharp reflexes. And with Dual Sensor Noise Canceling Technology, it keeps out surrounding noise while Ambient Sound Mode keeps you aware of important sounds in your environment. A flexible flip-up boom microphone with mute function allows you to communicate effortlessly and ensures you'll always be heard clearly. A microphone made for total control: fold down to talk, and flip up to mute. This headset is also Discord Certified. Rest assured your headset works well on the Discord voice, video and text communication service for seamless voice chat with friends while playing games online. Thanks for choosing Sony! -Sam Sony_US

  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Its ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I does a good job but for the price you can get better ones

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yumi, thanks for choosing and purchasing our product. We hope you are enjoying your new headset. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with the PS5! and sound quality is fantastic!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlejandroM,

      Perfect! We're glad that you like the sound quality of the headset and how it works well with your PS5. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Bluetooth, Comfort, Sound quality

    Rated 2 out of 5 stars

    Messy sound in a pretty package.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am I the only one who purchased these and noticed that the connection often makes the sound distort into digitized, garbled sound? The sound is good when it’s not messed up, the headphones have good comfort and a convenient microphone. The Bluetooth works very well so far, better than the actual dongle connection. The buttons are in bad positions and can be annoying. The look of the headset though is fantastic. However, overall a very flawed headset with some shining, yet common, features. Not worth the price.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi maxtla,

      We're sorry to hear that you're having issue with this INZONE H9 Wireless Noise Cancelling Gaming Headset. We apologize for the inconvenience. The issue may be caused by radio wave interference. Follow the instructions according to the connected device: https://www.sony.com/electronics/support/headphones-gaming-headphones/inzone-h9/articles/00282859

      Our INZONE H9 features ergonomically designed control buttons and dials so you can easily change functions and adjust settings during a game.

      If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:
      Additional Information regarding your experience with the WHG900N/W:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!

      Sincerely,
      Jay Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Worth all the money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best set I’ve ever owned! The clarity, ease of use, comfort, all of it, is fantastic!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WannaBeTechGuy, wow! We're glad you like the ease of use and comfort of our product! With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. Developed from our expertise in music headphones, the diaphragm of the INZONE H9 has a unique shape that allows it to reproduce extremely high-frequency sounds with high compliance, as well as authentic low frequencies, for an immersive gaming experience. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Consistent Sony Quality!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey, but very comfortable and works like a champ. Zero issues

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fantastic,

      Thank you for the purchase! We're glad to hear that you like the comfortable design of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Nice headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thesr are really nice headphones. They are comfortable. Not quite as nice as the artis Nova Pro but they are a solid second choice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Algord2, We are thrilled to hear that you are enjoying the quality and performance of the INZONE H9 Wireless Noise Cancelling Gaming Headset. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise cancelling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. We’ve designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thank you for sharing the positive review. Jay Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing nc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling is amazing this has to be one of the best headsets i have ever bought

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PcParts,

      We appreciate the 5-star rating and we're happy to hear that you like the noise canceling of the headphones. Our 360 Spatial Sound for Gaming, activated by the PC software INZONE Hub, features a newly developed virtualizer for gaming that reproduces spatial sound out of multi-channel audio signals as the game creators intended. Also, with the smartphone app 360 Spatial Sound Personalizer, you’ll get spatial sound optimized to your ear shape for truly personalized gameplay. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good and pairs up good with a ps5. Noice cancellation is really good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Excellent,

      That's awesome! We're glad to hear that you like the sound quality and noise canceling of the headphones. Sharpen your senses and prepare for action. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise canceling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones love it wonderful quality and you can hear any sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilsonsamuelP,

      Amazing! We're thrilled that you are enjoying the sound quality of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a perfect gift for my friend birthday along with his new ps5 we loved it i ended up getting one for myself

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShaquealL,

      You made the right choice! Take performance beyond your best, detecting opponents before they see you. We’ve designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headset good audio the noise cancellation can’t be any better then it is

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Greg,

      You made the right choice! We're thrilled that you are enjoying the sound quality and noise canceling function of the INZONE H9 headphones. With 360 Spatial Sound for gaming, your audio will be amplified for your mission. Developed from our expertise in music headphones, the diaphragm of the INZONE H9 has a unique shape that allows it to reproduce extremely high-frequency sounds with high compliance, as well as authentic low frequencies, for an immersive gaming experience. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    H9 inzone headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these open box for about 50% and these work excellent with the PS5. ANC, great volume whell

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi rosedog, we're glad you like our product! With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. Developed from our expertise in music headphones, the diaphragm of the INZONE H9 has a unique shape that allows it to reproduce extremely high-frequency sounds with high compliance, as well as authentic low frequencies, for an immersive gaming experience. Thank you for choosing SONY! ~Earl Sony_US