Customer Ratings & Reviews
- Model:
- WHG900N/W
- SKU:
- 6510363
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the exceptional sound quality and comfortable fit of the product. They also appreciate its great battery life, lightweight design, and effective active noise cancellation. While many find the Bluetooth connectivity reliable and the fit perfect, some customers feel the price is a little high.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great Sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I love these headphones.They sound great for gaming movies music and the the bass is just right Sony did a
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Steve,
That's awesome! We're happy to hear that you love the sound quality and bass of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!
-David
Immediate difference!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Work much better than my husbands last pair of headphones!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kristinacruzita!
It is most rewarding to hear that your new INZONE H9 headset is performing so well compared to the previous pair. We are happy to know they are making a noticeable difference for your husband’s gaming!
Thanks for selecting Sony!
Warm regards,
Estefany
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fantastic. Would definitely buy again. I would recommend to family or friends
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DakotaV,
That's excellent feedback! We are delighted to hear that the INZONE H9 Gaming Headset is working fantastically for you and that you would recommend it to your family and friends.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Battery life
Love the headphones!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to connect and easy to use. Seems like the battery lasts forever. Great choice by me and usual Sony nails it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoelP,
We appreciate the 5-star rating and we're glad to hear that you love the battery life and easy to connect feature of the headphones. Thank you for choosing Sony!
-David
Super headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.10/10 best headset ever I would highly recommend to anyone
I would recommend this to a friend- Pros mentioned:Sound quality
great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great headphones cant hear anything while playing games
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EmilyM, we're glad you are enjoying your new gaming headset! Our 360 Spatial Sound for Gaming, activated by the PC software INZONE Hub, features a newly developed virtualizer for gaming that reproduces spatial sound out of multi-channel audio signals as the game creators intended. Also, with the smartphone app 360 Spatial Sound Personalizer, you’ll get spatial sound optimized to your ear shape for truly personalized gameplay. Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Quality
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, quality exceeds the expectations
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WilliamB,
That is awesome!! Its good to know that you're happy with your headphones and it is living up to your expectations. Thank you for choosing Sony!
-David
- Pros mentioned:Battery life, Sound quality
Sound is good, build is meh.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good, battery life is pretty good. Sometimes Bluetooth can chug and lag. My major issue is the headband. After not even 2 months the headband leather separated from the band causing me to be able to see the foam on the inside. Not too happy after spending $300 on these.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Brycer, Thank you for the feedback on your experience with your Sony Inzone H9 Gaming Headset. While we're glad you like the great sound quality and excellent battery life of your headset, we regret to hear that the soft headband material is starting to fall apart and about the intermittent Bluetooth connectivity issue that you're having. This is usually not the case for our headsets nor the experience we want you to have.
You may take your device to an authorized servicer for evaluation to determine the repair options available for physical or cosmetic damage. Please visit our eService website https://us.esupport.sony.com/support/s/service?language=en_US for more information.
For Bluetooth connectivity issues, please follow the troubleshooting steps on the link below to resolve the issue.
https://helpguide.sony.net/mdr/whh900n/v1/en/contents/TP0001513193.html
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
- Pros mentioned:Weight
Awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sonys best headset. Light weight loud, matches the ps5
I would recommend this to a friendBrand response from SonyListens
Posted .That's great, MianN! Choosing this headset will definitely be worth it! It's wonderful to hear you are having an enjoyable gaming experience with your new INZONE H9 and you like the design that matches well with the PS5. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the INZONE H9. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality
Airport style headset
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound! Best noise canceling! Ok mic, pilot looking style.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LeonardoV,
Amazing! We are extremely pleased to know your satisfaction with the incredible sound quality, exceptional noise canceling feature, stylish design, and superb performance of the INZONE H9 Gaming Headphones.
The INZONE H9 noise canceling headsets are designed with 360 Spatial Sound for Gaming and our proven hardware technology, so you can detect where your opponents are and how far away. Even players hiding in shadows, or behind walls and obstacles, can’t stay hidden for long. With Ambient Sound Mode, you can play your game and still hear important sounds like phone calls, doorbells, or someone speaking to you in your environment. And just like with Sony music headphones, it’s just a touch of a button to switch to noise-canceling mode. A flexible flip-up boom microphone with mute function allows you to communicate effortlessly in-game with squad members. The H9s also feature simultaneous 2.4GHz and Bluetooth connection, so you can enjoy smartphone calls and voice chats at the same time. Enjoy gaming throughout the day and even the night with up to 32 hours of continuous play from one single charge. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take you into the action for hours on end.
Thank you very much for the perfect star review and for choosing Sony!
- Romeo
- Pros mentioned:Bluetooth, Sound quality
Originally used A50s
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a new headset for the PS5 since my astro a50s were getting old, sound quality & features are great, but I still feel it does not match the A50s for it’s price. “Buy this when its on sale!” If you have a bald head it does not feel really comfortable, the leather can stick especially if you’re a sweaty cod player. It’s nice ot be able to connect to an external BT source like your phone or computer, but the sound quality from the bt is not that great. After 1 month of using I started to notice distored audio when using max volume, but I’m not sure if its the headset or in-game. The mic audio is usable but not great from what party members say. When the next gen A50s come out I plan on switching back.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Rebelstorm,
We regret to hear that you are not satisfied with the INZONE H9. For optimum performance, make sure that the software version of the headphones is up-to-date. Please refer to this link:
https://www.sony.com/electronics/support/headphones-gaming-headphones/inzone-h9/software/00283325
For optimum fit and comfort, make sure to wear the headphones properly and adjust the headband depending on your head shape. You may refer to this link for more information:
https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670399.html
To achieve the best sound experience, set the sound quality mode to "Priority on Sound Quality" by using the INZONE Hub. Please check out this link for more information:
https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670421.html
Additionally, you can use the INZONE Hub's equalizer function to tailor-fit the sound quality to your needs. For more information, please refer to this link:
https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670423.html
For distorted sound issues, you may refer to the troubleshooting steps on this link:
https://www.sony.com/electronics/support/headphones-gaming-headphones/inzone-h9/articles/00282859
For call quality concerns, refer to this link:
https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670442.html
-You can also check the settings of the app that you are using for mic sensitivity if available.
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US
Regards,
-Ralph
- Pros mentioned:Sound quality
I loved
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the sound it's perfect the noise cancellation is excellent apart from the fact that I can use it without the PS5 on other devices
I would recommend this to a friendBrand response from SonyListens
Posted .]Hi MariluR,
Fantastic! We are so happy to know that you love the amazing sound quality and industry-leading noise canceling feature of the INZONE H9 Gaming Headphones. The INZONE H9 noise canceling headsets are designed with 360 Spatial Sound for Gaming and our proven hardware technology, so you can detect where your opponents are and how far away. Even players hiding in shadows, or behind walls and obstacles, can’t stay hidden for long. With Ambient Sound Mode, you can play your game and still hear important sounds like phone calls, doorbells, or someone speaking to you in your environment. And just like with Sony music headphones, it’s just a touch of a button to switch to noise-canceling mode. A flexible flip-up boom microphone with mute function allows you to communicate effortlessly in-game with squad members. The H9s also feature simultaneous 2.4GHz and Bluetooth connection, so you can enjoy smartphone calls and voice chats at the same time. Enjoy gaming throughout the day and even the night with up to 32 hours of continuous play from one single charge. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take you into the action for hours on end.
Thank you very much for the perfect star review and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Gaming headphones you can take on the plane
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice, comfortable, easy to use and switch between the computer and PlayStation. No sound delay. Effective noise cancelling
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RichardV, we're happy to know that you like the ease of use and comfort of your new gaming headset! Our 360 Spatial Sound for Gaming, activated by the PC software INZONE Hub, features a newly developed virtualizer for gaming that reproduces spatial sound out of multi-channel audio signals as the game creators intended. Also, with the smartphone app 360 Spatial Sound Personalizer, you’ll get spatial sound optimized to your ear shape for truly personalized gameplay. Thank you for choosing Sony! ~Earl
Could be built better & less mic feed back
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cosmetic issues on to head peace… mic is average..
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Great Headsets
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This are great headset the noise cancellation is amazing on these i would recommend these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Qnsdeep,
Thank you for the purchase and we're glad to hear that you like the noise canceling of the headphones. We appreciate the recommendation and thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
My experience with the headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Can't hear my fiance bickering at me when im playing with noise cancelation. Product couldnt be better.❤️
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ErikG,
Great! Thank you for your purchase. We're glad that you are satisfied with the noise cancelation feature of your new Sony - INZONE H9 Wireless Noise Cancelling Gaming Headset. The INZONE H9 noise cancelling headsets are designed with 360 Spatial Sound for Gaming and our proven hardware technology, so you can detect where your opponents are and how far away. Even players hiding in shadows, or behind walls and obstacles, can’t stay hidden for long. With Ambient Sound Mode, you can play your game and still hear important sounds like phone calls, doorbells, or someone speaking to you in your environment. And just like with Sony music headphones, it’s just a touch of a button to switch to noise-canceling mode. A flexible flip-up boom microphone with mute function allows you to communicate effortlessly in-game with squad members. The H9s also feature simultaneous 2.4GHz and Bluetooth connection, so you can enjoy smartphone calls and voice chats at the same time. Enjoy gaming throughout the day and even the night with up to 32 hours of continuous play from one single charge. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take you into the action for hours on end.
Thank you for the perfect star review and for choosing Sony!
- Marco
- Pros mentioned:Sound quality
I love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this color, it's amazing and very good quality, I recommend it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LuisN,
Awesome! We're glad to hear that you like the color and quality of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!
-David
- Pros mentioned:Comfort
Worth the Money
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my favorite headset I've owned (I've also had many Astro and other high end headsets). The software is great and they're incredibly comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KanesInferno, We're thrilled to hear that you are enjoying your INZONE H9 Wireless Noise Canceling Gaming Headset. Prepare for victory with Sony’s INZONE H9 premium gaming headset. With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. Developed from our expertise in music headphones, the diaphragm of the INZONE H9 has a unique shape that allows it to reproduce extremely high-frequency sounds with high compliance, as well as authentic low frequencies, for an immersive gaming experience. Thanks for choosing Sony! Erin
- Pros mentioned:Sound quality
Perfect for my PS5!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds really good and great noise canceling suspected in a Sony products!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Will, we're glad you like sound quality and noise canceling feature of our gaming headset! Our 360 Spatial Sound for Gaming, activated by the PC software INZONE Hub, features a newly developed virtualizer for gaming that reproduces spatial sound out of multi-channel audio signals as the game creators intended. Also, with the smartphone app 360 Spatial Sound Personalizer, you’ll get spatial sound optimized to your ear shape for truly personalized gameplay. Thank you for choosing Sony! ~Earl
- Pros mentioned:Battery life
Decent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality comfortable and long battery but echo like crazy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Awesome! We are so glad to hear that you are happy with your Inzone H9. Sharpen your senses and prepare for your match. Our INZONE H9 headset immerses you in the zone with 360 Spatial Sound for Gaming and noise canceling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting enemies before they see you. -Carl