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Customer Ratings & Reviews

$198.00
Save $131.99
Comp. Value: $329.99

Customer reviews

Rating 4.3 out of 5 stars with 723 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers enjoy the INZONE H9 Wireless Noise Canceling Gaming Headset for its amazing sound quality, comfort, and great battery life. Some customers find the price a little high, and others have noted that the microphone boom is not detachable. Additionally, a few customers have reported issues with the software. Overall, the headset is praised for its positive features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 723 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very nice headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easy setup and great sound. Using for ps5 and pc

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MrPlow,

      That's amazing! We are truly delighted to hear your satisfaction with the ease of setup and exceptional sound of these headphones. The INZONE H9 noise cancelling headsets are designed with 360 Spatial Sound for Gaming and our proven hardware technology, so you can detect where your opponents are and how far away. Even players hiding in shadows, or behind walls and obstacles, can’t stay hidden for long. With Ambient Sound Mode, you can play your game and still hear important sounds like phone calls, doorbells, or someone speaking to you in your environment. And just like with Sony music headphones, it’s just a touch of a button to switch to noise-canceling mode. A flexible flip-up boom microphone with mute function allows you to communicate effortlessly in-game with squad members. The H9s also feature simultaneous 2.4GHz and Bluetooth connection, so you can enjoy smartphone calls and voice chats at the same time. Enjoy gaming throughout the day and even the night with up to 32 hours of continuous play from one single charge. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take you into the action for hours on end.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphone worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great plus the noose cancellation is awesome

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Stephenw,

      Perfect! We're glad that you are enjoying the sound quality and noise canceling function of the headphones. With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. Developed from our expertise in music headphones, the diaphragm of the INZONE H9 has a unique shape that allows it to reproduce extremely high-frequency sounds with high compliance, as well as authentic low frequencies, for an immersive gaming experience. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds is okay. quality doesn't feel bad, but hopefully better options in settings coming soon

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LoneWolf,

      Thank you for the purchase! We're glad to hear that you like the sound and quality of the headphones. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds quality. Noise cancellation is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DerickG,

      Awesome! You've definitely made a great choice! We are very happy to hear your satisfaction with the amazing sound quality and exceptional noise canceling feature of your INZONE H9 Gaming Headphones. The INZONE H9 noise cancelling headsets are designed with 360 Spatial Sound for Gaming and our proven hardware technology, so you can detect where your opponents are and how far away. Even players hiding in shadows, or behind walls and obstacles, can’t stay hidden for long. With Ambient Sound Mode, you can play your game and still hear important sounds like phone calls, doorbells, or someone speaking to you in your environment. And just like with Sony music headphones, it’s just a touch of a button to switch to noise-canceling mode. A flexible flip-up boom microphone with mute function allows you to communicate effortlessly in-game with squad members. The H9s also feature simultaneous 2.4GHz and Bluetooth connection, so you can enjoy smartphone calls and voice chats at the same time. Enjoy gaming throughout the day and even the night with up to 32 hours of continuous play from one single charge. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take you into the action for hours on end.

      Thank you so much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working perfect is a great device and I hear everything very good is only for PS5 good job SONY

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joelmarte, We're glad to hear that you are happy with the performance of the INZONE H9 Wireless Noise Cancelling Gaming Headset. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise cancelling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. INZONE H9 allows you to enjoy the immersive sound of PlayStation® 5’s Tempest 3D AudioTech for gaming with greater spatial expression. Works seamlessly with PlayStation®5 consoles and special PS5™ features for enhanced performance. Thanks for sharing this review. Jay Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best gaming headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works like a champ great all-around would recommend to anyone lookig for quality gaming headset

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dustin, Awesome! We are so glad to hear that you are happy with your new Inzone H9! Sharpen your senses and prepare for your match. Our INZONE H9 headset immerses you in the zone with 360 Spatial Sound for Gaming and noise canceling for supercharged hearing and super sharp reflexes.Take performance beyond your best, detecting enemies before they see you.

      Regards,
      Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headset ive had

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling on these are amazing and love the different levels of canceling

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cool,
      Wow! We're really glad you love your new gaming headset particularly the noise canceling features. Take performance beyond your best, detecting opponents before they see you. We’ve designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    kids are happy with them

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    made solid it has outlast the 1st gen by a lot my kids use them everyday and they are tough on their stuff and this set has lasted more that the usual headset

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EstebanG,

      That's great! We're glad to hear that your kids are happy with the headphones. Thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    Great headphones bad quality headband

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones it great to have I put from your phone and have the computer at the same time, I would of put 5 stars but the headband came apart in less than 2 months right after the return policy expire , they are amazing headphones otherwise.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RegularJoe, thanks for choosing and purchasing our product. We're glad you are enjoying our INZONE H9. We're sorry to hear that you have an issue with the headband of your
      SONY unit. Please follow this link for physical damage:

      https://www.sony.com/electronics/support/headphones-gaming-headphones/inzone-h9/articles/00006741

      If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      The INZONE H9 allows you to enjoy the immersive sound of PlayStation® 5’s Tempest 3D AudioTech for gaming with greater spatial expression. Works seamlessly with PlayStation®5 consoles and special PS5™ features for enhanced performance. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise cancelling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. Thanks for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Two thumbs upppp

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it so far, it’s definitely an upgrade for my old one.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DianeN, we're glad you love our product! We've designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Prepare for victory with Sony’s INZONE H9 premium gaming headset. With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. Developed from our expertise in music headphones, the diaphragm of the INZONE H9 has a unique shape that allows it to reproduce extremely high-frequency sounds with high compliance, as well as authentic low frequencies, for an immersive gaming experience. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality, best headset I’ve ever used

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Wonderful, JimS! Glad to hear that you love your Sony gaming headset. Make sure to keep your device up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product for the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love these headphones, I honestly use them for everything.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MiracleM,

      That's amazing! We are truly happy to know that you love our INZONE H9 Gaming Headphones. The INZONE H9 noise canceling headsets are designed with 360 Spatial Sound for Gaming and our proven hardware technology, so you can detect where your opponents are and how far away. Even players hiding in shadows, or behind walls and obstacles, can’t stay hidden for long. With Ambient Sound Mode, you can play your game and still hear important sounds like phone calls, doorbells, or someone speaking to you in your environment. And just like with Sony music headphones, it’s just a touch of a button to switch to noise-canceling mode. A flexible flip-up boom microphone with mute function allows you to communicate effortlessly in-game with squad members. The H9s also feature simultaneous 2.4GHz and Bluetooth connection, so you can enjoy smartphone calls and voice chats at the same time. Enjoy gaming throughout the day and even the night with up to 32 hours of continuous play from one single charge. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take you into the action for hours on end.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great battery life

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery life easy to use connects to any device easily.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lol12345, we're glad you like the ease of use and battery of our product! With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. Developed from our expertise in music headphones, the diaphragm of the INZONE H9 has a unique shape that allows it to reproduce extremely high-frequency sounds with high compliance, as well as authentic low frequencies, for an immersive gaming experience. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a nice product lets you play bluetooth music from phone in addition to game volume.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi yousszey0, That's great! We're glad to hear that! Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise cancelling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. Thank you for giving the product a perfect rating! Jay Sony_US

  • Rated 3 out of 5 stars

    No worth $300 at least on PS5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally would stick with Pulse Elites that are half the price. Mainly because of the sound quality isn’t as great. These headphones are lighter and don’t disconnect as much but those are the only benefits

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Symbol, thanks for taking the time to share your experience with the Sony - INZONE H9. We are sorry to hear that the sound quality has not been as you expected. At Sony we always do our best to provide you the highest quality on our products, here are some things you can try to make the sound better.
      1- Make sure the headphones are up to date
      2- Set the quality mode to "Priority on Sound Quality"
      3- Customize the Equalizer to your liking, adding bass and lowering up or down the volume.
      You can follow these steps using the INZONE Hub software that you can download on your computer, you can check the link below for instructions on how to download it:
      https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670424.html
      We hope these steps help in making your experience better. Thank you for choosing Sony! Regards, - Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headset for ps5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headset. The noise canceling added something to my gaming I never knew I was missing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Conkay, We are glad to know that for you, your INZONE H9 headphones are the best headset for your PS5. Our INZONE H9 has multiple microphone noise canceling which keeps out the sounds that disturb your performance. We’ve incorporated the same Dual Noise Sensor Technology used in our class-leading 1000X series headphones for invincible gaming. We have also designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonys definitely in the zone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Esp love that i can customize sound on my pc

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ERamirez173,

      Thank you so much for sharing your impressive experience so far with your new INZONE H9 headset. We're so happy that you are enjoying the superb sound quality and amazing noise canceling feature. Glad to know you're utilizing the different customizations in the INZONE Hub PC software. The INZONE Hub PC software includes a wide range of sound and hardware settings, and you can even fine-tune sound frequencies to your liking.

      Prepare for victory with Sony’s INZONE H9 premium gaming headset. With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. Developed from our expertise in music headphones, the diaphragm of the INZONE H9 has a unique shape that allows it to reproduce extremely high-frequency sounds with high compliance, as well as authentic low frequencies, for an immersive gaming experience. Thank you so much for leaving us such a wonderful review of your new Headphones! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headset ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this headset, it sounds amazing, much better sound than the Pulse 3D

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EndyN Excellent! We're thrilled to hear that you are enjoying the audio quality of your INZONE H9 Wireless Noise Canceling Gaming Headset. Prepare for victory with Sony’s INZONE H9 premium gaming headset. With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. Developed from our expertise in music headphones, the diaphragm of the INZONE H9 has a unique shape that allows it to reproduce extremely high-frequency sounds with high compliance, as well as authentic low frequencies, for an immersive gaming experience. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    The best out of the Inzone headset lineup.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset, very comfortable, could be better with the noise cancellation though.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VashMitch, Awesome! We're thrilled to hear you're enjoying the Noise Cancelling of the INZONE H9 Wireless Noise Cancelling Gaming Headset. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise cancelling for supercharged hearing and super sharp reflexes. We’ve created the INZONE H9 to be ultra comfortable so you can keep on playing through extended sessions. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take into action for hours on end. Thank you for sharing this review! Jay Sony_US

  • Rated 5 out of 5 stars

    Your PS5's best friend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are better headsets, but are they premium headsets that are most compatible with the PS5? This one is. No more cutoff sounds or worrying if 3D sound is going to work. These headsets are comfortable and they work really well with the PS5. Would have saved me a lot of purchases and returns if this headset had launched with the system, but hey, here we are, and here it is: this headset rocks.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Priforce, We're glad that you are happy with your purchase! We’ve created the INZONE H9 to be ultra comfortable so you can keep on playing through extended sessions. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take into action for hours on end. INZONE H9 allows you to enjoy the immersive sound of PlayStation® 5’s Tempest 3D AudioTech for gaming with greater spatial expression. Works seamlessly with PlayStation®5 consoles and special PS5™ features for enhanced performance. Thanks for choosing Sony! Jay Sony_US