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Customer Ratings & Reviews

$198.00
Save $131.99
Comp. Value: $329.99

Customer reviews

Rating 4.3 out of 5 stars with 722 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers enjoy the INZONE H9 Wireless Noise Canceling Gaming Headset for its amazing sound quality, comfort, and great battery life. Some customers find the price a little high, and others have noted that the microphone boom is not detachable. Additionally, a few customers have reported issues with the software. Overall, the headset is praised for its positive features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 722 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I Recommend these heads

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the headset best quality and sound connect to PlayStation and phone at the same time

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MauricioC,

      We are thrilled to hear that you are enjoying the premium sound quality and the dual-connection feature of your INZONE H9! Being able to stay connected to your PlayStation and your phone simultaneously is a game-changer, and we're glad it's enhancing your experience.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphone upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphone's are the way to go. When my old headphone's broke & started cracking. I upgraded to SONY INZONE H9. Better fit, Adjust more to yur head, The sound quality is excellent. Couldn't be more happier. Thank u

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WarChild, we're glad you are happy with your new headphones! Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headset. Adjustable. The noise cancelation is very nice and mic comes through perfectly. Solid battery life

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, JeremyC,

      Thanks for the great review and the 5-stars rating! We are delighted to hear how much you are enjoying your Sony Headphones! Lightweight and designed for comfort, the INZONE H9 is ready for long gaming sessions. Coupled with immersive spatial sound and a crystal-clear microphone, victory is just a moment away!

      Thanks for choosing Sony, have a great day!
      -DiegoV Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headset. comfortable, good sound. good controls. better than other similarly priced alternatives.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JadeP,

      Excellent! We're pleased you're finding the INZONE H9 headset to be a superb choice, offering comfort, quality sound, and intuitive controls, setting it apart from other options in its price range. Thanks for choosing Sony.
      -Eliab Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    No issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio canceling is really nice, the earpieces are comfortable, and the microphone is of good quality for a headset. No complaints.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, NicholasK,

      Thanks for the great review and the 5-stars rating! We are delighted to hear how much you are enjoying your Sony Headphones! Lightweight and designed for comfort, the INZONE H9 is ready for long gaming sessions. Coupled with immersive spatial sound and a crystal-clear microphone, victory is just a moment away!

      Thanks for choosing Sony, have a great day!
      -DiegoV Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    great product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality.But material chosen for cushion is not ideal.Because you cannot remove ear pads to wash them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChingizD,

      We are glad to hear you are enjoying the great sound quality of the INZONE H9 headset, but we appreciate your feedback regarding the non-removable ear cushion material. We understand the importance of maintaining hygiene, and your suggestion about washable or easily replaceable pads is valuable for our design teams. To help keep the cushions fresh, we recommend gently wiping the surface with a dry or slightly damp cloth immediately after extended use. Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best headset available for PS5/pc

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling is very great and the mic is on steroids. I often get comments from my team mates that they can hear my family all the way on the other side of the house in crystal clear clarity. As for comfortable rating these are very great. I often had issues with headset that cause too much compression or the ear cup cause pain because my glasses but those issue don't exist with this headset. Battery life usually last me a week or more depending how much I play.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VoltImperium,
      Thank you for sharing your great experience with us! We're delighted to hear your enjoyable gaming experience using your INZONE H9 headphones. Nice to know you like the clear sound, comfortable fit, and long battery life of the unit. This is definitely a great pair for PS5 and PC. We've designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Prepare for victory with Sony’s INZONE H9 premium gaming headset. With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. Developed from our expertise in music headphones, the diaphragm of the INZONE H9 has a unique shape that allows it to reproduce extremely high-frequency sounds with high compliance, as well as authentic low frequencies, for an immersive gaming experience. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely the best headset I have had so far. I haven't had to many to be honest. But the sound is awesome love the noise canceling and the battery life is definitely longer then what I've had in the past. So for me personally its a great headset i would definitely recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chimera, Excellent choice! We are so glad to hear that you are enjoying your new Inzone H9! Sharpen your senses and prepare for action. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise canceling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. Thank you for your recommendation and for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Decent audio/fearures. Headband quality - bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to repalce my alienware aw-988, the ears cups on that headset wore out after heavy use for years on end. The audio is decent on the h9, the noise cancellation is cool. I like that i can connect to two devices at once, one via the usb dongle and the other like my phone or pc via bluetooth. You cannot edit the audio profile for the headset on your ps5, you cannot mute it using the controller’s mute button, these two shortcomings make me wish id bought alternative option instead. I work from home so i use the headset for work calls during work and gaming after. I did this as well with my aliewares and the only issue after 3.5 years was the clothing on the earcups fell apart. My h9s? About 2-3 months in the daxmn headband fell apart, 299 for this? NOT WORTH IT.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FullMetalAlchemist,

      Thank you for the review and we're glad to hear that you like the sound quality and noise canceling of the headphones. We're sorry to hear what happened with your headphones. Your feedback is greatky appreciated. This is a difficult question to answer because everyone treats their headphones differently and the longevity of the earpads will depend on how the individual cares for them. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      -David Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    H9

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game sound qulity is really good and are comfortable to wear for hours music quality is not the best for some reason though

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JustinO,

      Thank you for the purchase! We're glad to hear that you like the sound quality and comfortable design of the headphones. We appreciate the positive feedback and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Great sound, better 3D soundscape

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first gaming headphones that actually have great sound stage and an almost 3D-like audio quality. I really enjoyed these. Super lightweight as well, which is a great upgrade from my Audeze Maxwells. I ultimately returned these, but not because I didn't like them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RoneyD, Excellent choice! We are so glad to hear that you are enjoying the sound quality of your new Inzone H9! Thank you so much for the 5-star rating and for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Comfort, Sound quality
    Best Buy Employee

    Rated 4 out of 5 stars

    Great headset just ONE FLAW

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall the the headset is comfortable, mic is pretty good and if you wear glasses this doesnt give any issue. My only problem is the audio at times, it can make alot of sounds seem muffled and low, using the software CAN help! If using for the PS5 its a 5/5 pc is 3/5

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mark, we're glad you like the comfort and microphone of our gaming headset. We're sorry to hear that you have an issue with the sound quality of your Sony unit. Please isolate the issue by following this link:

      https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670443.html?search=sound

      If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. Developed from our expertise in music headphones, the diaphragm of the INZONE H9 has a unique shape that allows it to reproduce extremely high-frequency sounds with high compliance, as well as authentic low frequencies, for an immersive gaming experience. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the range of the mic and the audio quality is perfectl for fps games

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JoshuaR,

      Thank you for choosing Sony!

      We couldn't be happier to hear that the WHG900N headphones provide excellent microphone range and audio quality, perfectly suited for FPS gaming. Your positive experience encourages us to continue delivering high-performance audio products.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life, Comfort

    Rated 3 out of 5 stars

    Good, but not really “Premium”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long Story Short. I have tested/used many, many headsets and headphones. And this is my review of this headset while used on PS5. Comfort: 9/10 Aesthetic: 8/10 Sturdiness: 8/10 Sound clarity: 7/10 3D Sound spacing: 9/10 Microphone design: 7/10 Microphone clarity: 6/10 Battery life: 8.5/10 Charge Speed: 9/10 Overall: A decent headset but it’s charging near Hi-Fi premium gaming headset price for less than premium physical design and functionality. You are better off buying the Arctis Nova Pro Wired. From experience I can say it is far superior in terms of sound quality, capabilities, and aesthetic as well as PC optimization.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Devon12, Thanks for the detailed review/feedback. Our INZONE H9 has multiple microphone noise canceling which keeps out the sounds that disturb his performance. We have incorporated the same Dual Noise Sensor Technology used in our class-leading 1000X series headphones for invincible gaming. We have also designed our INZONE H9 headset to bring his game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thanks and regards, -Craig Sony_US

  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Best headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, lightweight, and quality is great! Noise cancellation is a plus love these!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GabrielaM, We are glad that you love your Sony gaming headphones. Our INZONE H9 has multiple microphone noise canceling which keeps out the sounds that disturb your performance. We’ve incorporated the same Dual Noise Sensor Technology used in our class-leading 1000X series headphones for invincible gaming. We have also designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Loving them

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I've had them for a while now, and gotta say I love them. I love that you can turn off the auto shutdown. My razer headphones would do that alot and it was pain when I'm working and needing to turn them back on. Battery is great. You can download the program to view the battery percentage and updates. A little of a pain but really not a deal breaker. Pricing I would say is a little high but I love the quality. Highly recommend them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Javier,
      Thank you for sharing your amazing experience with your INZONE H9 gaming headset. We're delighted to hear you love the quality, battery life, and features of the unit. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise cancelling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. We’ve designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thank you for the recommendation and for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I've owned this headset for about two months, and i haven't really had any problems with them, i primary use them on my PC but I've used them on my PS5 a handful of times without any issues, My favorite feature about them is the ANC it works great and it boosts immersion even on loud environments plus they also sound great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Juan,

      We're so glad you're loving your INZONE H9 headset! It's fantastic to hear it performs great on both PC and PS5, and that the Active Noise Cancellation (ANC) truly enhances your immersion, even in noisy environments. And, of course, we're pleased that you find the overall sound quality to be excellent.

      Thanks for choosing Sony, have an amazing day!
      DiegoV Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony Inzone H9 Wireless for PC usage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these headphone a few months back and they have great spund quality as well as noice canceling properties. They were a little bit on the pricey side but the quality is definitely great. I tried on all of the other headphone they had on display and nothing was as comfy or great sounding as these. So you pay for quality here. I give these a solid 9/10 rating.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JasonP,

      That's great! We're glad to hear that you like the sound quality, noise canceling and comfortable design of the headphones. Our 360 Spatial Sound for Gaming, activated by the PC software INZONE Hub, features a newly developed virtualizer for gaming that reproduces spatial sound out of multi-channel audio signals as the game creators intended. Also, with the smartphone app 360 Spatial Sound Personalizer, you’ll get spatial sound optimized to your ear shape for truly personalized gameplay. Thank you for choosing Sony!

      -David Sony_US

  • Cons mentioned:
    Mic

    Rated 3 out of 5 stars

    Misleading

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted this device but once I finally got it I was plagued with issues after the first year. Headstrap is a joke, flip to mute mic goes in and out depending on which direction it leans toward it looks great but cheap cheap cheap material was used very disappointed in in SONY for this but I still like it over the pulse and happy that an alternative exists

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jiffy,

      Thank you for considering Sony products.

      We're truly sorry to hear about the difficulties you've faced with your WHG900N, especially with the head strap and the flip-to-mute mic not functioning reliably. This is definitely not the quality standard we aim to provide, and we understand your frustration. We sincerely appreciate you sharing your experience and your continued support despite these challenges.

      To help address these concerns more effectively, we recommend reaching out to our support team so they can gather more details and assist you better. You'll find all the necessary contact options and resources at this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Please be assured that we will also forward your valuable feedback to our dedicated Sony team as we work hard to improve our products. Thank you for bringing this to our attention.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Terrific Performance

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great, last long. What’s not to like? Also very comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Phillip, we're glad you are enjoying the sound quality and comfort of our product! The INZONE H9 noise cancelling headsets are designed with 360 Spatial Sound for Gaming and our proven hardware technology, so you can detect where your opponents are and how far away. Even players hiding in shadows, or behind walls and obstacles, can’t stay hidden for long. With Ambient Sound Mode, you can play your game and still hear important sounds like phone calls, doorbells, or someone speaking to you in your environment. And just like with Sony music headphones, it’s just a touch of a button to switch to noise-canceling mode. A flexible flip-up boom microphone with mute function allows you to communicate effortlessly in-game with squad members. The H9s also feature simultaneous 2.4GHz and Bluetooth connection, so you can enjoy smartphone calls and voice chats at the same time. Enjoy gaming throughout the day and even the night with up to 32 hours of continuous play from one single charge. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take you into the action for hours on end. Thank you for choosing Sony! ~Earl Sony_US