Customer Ratings & Reviews
- Model:
- WHG900N/W
- SKU:
- 6510363
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers enjoy the INZONE H9 Wireless Noise Canceling Gaming Headset for its amazing sound quality, comfort, and great battery life. Some customers find the price a little high, and others have noted that the microphone boom is not detachable. Additionally, a few customers have reported issues with the software. Overall, the headset is praised for its positive features.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Mic
A bit expensive.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So i bought this headset because i figured with the pricey tag i should have much problem with it being that im quite picky. I used it for about 2 weeks and i think i got everything down. Overall i gave it a 4star because it is sturdy, it can definitely last you a long time even with daily usage, but its just not up to my standard of what a $300 headset is worth. The sound quality is decent, i was expecting more of a booming bass from musics or explosions but didnt quite get any of that. The mic quality seems good but pnce again the durability of it makes it seems quite stiff where pushing it up is actually quite hard like pushing up a whole face mask. The last thing that annoys me is that it doesnt turn off by itself and when you turn it off it makes a loud beeep beeep beeep sound before it turns off. Overall its a 4 star but id rate it 3.9 or 3.8
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Mistal,
Good to know that you appreciate the overall features. We regret to hear that it hasn't performed to your standards particularly with the sound quality, auto power issue, and when raising up the boom microphone to turn off or mute the microphone. The Auto Power Off feature activates after the INZONE™ headphones aren't connected to a gaming device (computer or PlayStation®5) or any Bluetooth® device (smartphone etc.) for 5 minutes, and the headphones are not operated. However, the Auto Power Off feature will not activate under the following conditions:
• When the headphones are connected to the PlayStation 5 with the USB transceiver, and it goes into Rest Mode. To turn off the headphones, manually turn them off or disconnect the USB transceiver.
• When the headphones are charging.
Note: You can disable or change the time the Auto Power Off feature activates using the INZONE Hub software.
https://www.sony.com/electronics/support/headphones-gaming-headphones/inzone-h9/articles/00279891
As for the sound quality, the INZONE H9 have the ability to create/save sound profile and fine tune sound frequencies to your game for more clarity and immersion using the EQ function in the INZONE Hub PC software.
If you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Prepare for victory with Sony's INZONE H9 premium gaming headset. With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. Thank you for sharing your feedback! -Jess
- Pros mentioned:Comfort, Sound quality
fantastic foray into gaming headsets for sony
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible sound, comfort, ergonomics, honestly would have been an easy 5 star except that the battery life is a bit lower than I'd like.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi techGoose,
Awesome! We're glad to hear that you like the sound quality and comfortable design of the headphones. We appreciate your feedback and thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Must buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This headset is fantastic. It has great sound and audio quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MichaelS ,
Thank you for choosing Sony!
We're honored to hear that you find the WHG900N headset fantastic with great sound and audio quality. Your kind words motivate us to keep delivering exceptional audio products that enrich your listening experience.
Best regards,
-Fred
- Pros mentioned:Sound quality
5 stars best ps5 headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used steelseries 7, 7x and 7p’s until I got the new Sony inzone H9, I was looking for some premium headset with proper ANC and fully compatible with the ps5, I’m not disappointed this is what I was looking for and more!! The built quality is amazing come in solid Matt finish that matches well with the ps5 it’s fully build from plastic but also the steelseries nova pro which is more expensive and with much inferior anc and bass/treble, the low mid and high frequencies are very balanced none feels overpower the other which is great. All the icons now displays on the ps5! The 3D audio software enable you to choose different types of audio I’m still testing it to see what type I prefer most. The mic is okay but frankly I didn’t get this headset for the mic I much, there is no more button on the headset you need to rotate it 90 degree to unmute. The volume nob is solid and is well integrated with the bump that is built within. The cushion on the ear pads is fantastic made from soft leather and if you don’t have much issue with sweating I can assure you will be fine. It’s very comfy and large so it fits my ears properly. The head band is adjustable with clicks so you know if both left and right sides are exact! This is by far the best headset for the ps5! If you want to game on the pc too you can do that by switching the usb dongle, also you can connect your phone via Bluetooth! Totally recommend it. 5 stars well done SONY…
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Uniquewoman,
Choosing this headset will definitely be worth it! It's wonderful to hear you're having an enjoyable gaming experience with your new INZONE H9. We're also delighted it works seamlessly with your PS5 and it adjust settings on your headset and you can see the settings reflected on screen. Glad to know you appreciate the amazing features, especially the simultaneous 2.4GHz and Bluetooth connection, exceptional comfort, incredible audio, and you like the design that matches well with the PS5.
Prepare for victory with Sony’s INZONE H9 premium gaming headset. With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. Developed from our expertise in music headphones, the diaphragm of the INZONE H9 has a unique shape that allows it to reproduce extremely high-frequency sounds with high compliance, as well as authentic low frequencies, for an immersive gaming experience. Thank you for sharing your fantastic review and for choosing Sony! -Jess
- Pros mentioned:Comfort, Sound quality
the best headset ever
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.probably the best headset i’ve ever owned. sounds is amazing. quality is great. comfort level perfect. makes gaming seem like a whole new world but only for ps5. not so great for pc. just make sure when you get the headset the tab is flipped to ps5 not pc. took me like a month before realizing. if your skeptical just buy jt. seriously won’t regret
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for commenting, Noah! You've made a great choice! We are so happy to know your satisfaction with the amazing sound & quality, very comfortable fit design, and superb performance with PlayStation 5 of our INZONE H9 Wireless Noise Canceling Gaming Headset. We greatly appreciate your input when using it for PC. You may download and install the INZONE Hub software to get the most out of these headphones. There you can setup the Equalizer, Spatial Sound, and Dynamic Range Control to your liking. For more details, check out the link below:
https://www.sony.com/electronics/support/headphones-gaming-headphones/inzone-h9/articles/00279035
The INZONE H9 noise cancelling headsets are designed with 360 Spatial Sound for Gaming and our proven hardware technology, so you can detect where your opponents are and how far away. Even players hiding in shadows, or behind walls and obstacles, can’t stay hidden for long. With Ambient Sound Mode, you can play your game and still hear important sounds like phone calls, doorbells, or someone speaking to you in your environment. And just like with Sony music headphones, it’s just a touch of a button to switch to noise-canceling mode. A flexible flip-up boom microphone with mute function allows you to communicate effortlessly in-game with squad members. The H9s also feature simultaneous 2.4GHz and Bluetooth connection, so you can enjoy smartphone calls and voice chats at the same time. Enjoy gaming throughout the day and even the night with up to 32 hours of continuous play from one single charge. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take you into the action for hours on end.
Thank you for recommending our INZONE H9 and for choosing Sony!
- Romeo
- Pros mentioned:Comfort, Sound quality
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are not the best for noise cancelation. The sound quality is not bad. They are comfy on ears.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback on the WH-G900N, TiffanyG. We appreciate your honest review highlighting both the positive and constructive aspects of your experience.
- We’re glad to hear you find the headphones comfortable and that you are satisfied with the sound quality.
- Regarding noise cancelation, the effectiveness can sometimes depend on factors like fit and wearing style. To help maximize the noise cancelation performance, we recommend ensuring the headphones are worn correctly and fit snugly around your ears. Proper fit helps create a tight seal, which is crucial for optimal noise cancelation and sound quality. If using earbuds or ear tips, trying different sizes can also make a significant difference in effectiveness and comfort. Sony’s Headphones Connect app can assist in testing the fit and air-tightness, which directly influences how well noise cancellation works.
Thank you again for your feedback and for choosing us—it helps us continue to improve our products and support!
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Battery life, Sound quality
Sony Inzone M9
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good headphone best sounding one’s by far that I’ve used and stay charged forever if ur wanting some really nice ones get these idk how anyone can complain about these. Got 2 pair for me and my brother he loves his also he’s owned all the expensive headphones and they’ve all ended up breaking time will tell on how long that last but so far they’re great..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StevenLeonard, We're glad that you are happy with your purchase! Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise cancelling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. Thanks for choosing Sony! Jay
- Pros mentioned:Sound quality
Great PS5 headset, quality is good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones do everything they say they will do and they sound great doing it. Buttons take some time to navigate and get used to. They are comfortable to wear, and the reason I purchased them was for the NC which does its job. To me, the only downside is the bulkiness of the headset.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi H2olite,
Very nice! We're glad to hear that you like the sound quality of the headphones. Your feedback is greatly appreciated. Thank you for choosing Sony!
-David
- Pros mentioned:Comfort, Sound quality
Comfortable, good sounds, lacking battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having tested several other high end headsets, I would give these a fairly positive review. Pros: Comfortable Good sound would quality Good microphone Reliable wireless connectivity Cons Battery life is not as good as advertised
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Moose,
We appreciate the 5-star rating! We're glad to hear that you like the comfortable design, sound quality and microphone of the headphones. Your feedback regarding the battery of the headphones is greatly appreciated. The battery life of the headphones will depend on how you use the headphones. Sharpen your senses and prepare for action. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise canceling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. Thank you for choosing Sony!
-David
- Pros mentioned:Comfort, Sound quality
Worth the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pricey, but easily the most comfortable and best-sounding gaming headphones I’ve ever owned or used. Previously used the Pulse headset and 7 series Arctis for PS, and Arctis 9x for Xbox, and it beats all of those easily. The noise cancelling is excellent too, and being able to listen to music/podcasts while you game on the same headset is awesome
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PearsofWrath, Thank you for taking the time to review the INZONE H9 Wireless Noise Canceling Gaming Headset. We’ve created the INZONE H9 to be ultra comfortable so you can keep on playing through extended sessions. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take into action for hours on end. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise cancelling for supercharged hearing and super sharp reflexes. Thanks for choosing Sony! Jay
- Pros mentioned:Comfort, Sound quality
Good sound quality poor design
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and amazing comfort. However… the quality of the headset cushion is terrible. Within 3 months of contestant use but taking care of the headset the cushion began to break off. There are no parts online to repair the headset so if you do buy them GET THE WARRANTY.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi FerrisO,
Thank you for the review and we're glad to hear that you like the sound quality of the headphones. Your feedback is greatly appreciated. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Low-Latency High Quality Audio
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset is what I imagined a Sony headset would be: high quality audio with noise cancelling having low latency that can be used for gaming. I also needed a mobile-friendly dongle (not a mini "set top box" that some headsets have). I have a gaming/work laptop that is typically moved around and many times is in a noisy environment. The noise cancelling greatly helps to keep me focused. I have not seen any other low-latency headsets on the market that offer the quality of noise cancelling that these have. The audio quality is top-notch and allows me to listen to music while working/gaming. I have a pair of Sony WH-1000XM4s and Air Pods Max and the audio quality for this headset is comparable (though not quite as high quality). Music is still enjoyable on these after being used to those other two headphones. Compared to the Arctis Pro Wireless in my office, the INZONE H9 sound better to me. I can play games or watch videos without any noticeable latency. The mic is just your average headset mic - nothing special, but it is functional and other people can hear my voice clearly. If I wanted to get a better mobile mic setup, I would purchase a separate high-quality one.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Josh, That's great! We're glad to hear that! Prepare for victory with Sony’s INZONE H9 premium gaming headset. With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. From heaters and PC fans to construction work, INZONE H9 with multiple-microphone noise cancelling keeps out the sounds that disturb your performance. Our INZONE monitors elevate your gaming experience and help you perform to the very best of your ability. The high-quality boom microphone, shaped so it can be brought closer to your mouth, ensures you’ll always be heard clearly. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Sound quality
Awesome Headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a huge Razer fan for PC components, but I bought this for the PS5 after reading some reviews. It rivals all the best headsets I've owned. Awesome quality audio with great noise cancelling. I was surprised how much immersive audio I was missing from games by playing sound through the soundbar.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello KenB,
Thank you for sharing your experience! We're thrilled to hear that the WHG900N has exceeded your expectations and provided you with immersive audio. It's always great to find a headset that enhances your gaming experience. Thank you for choosing Sony!
Best regards,
-Fred
- Pros mentioned:Bluetooth
GREAT HEADSET OVERALL
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THIS IS A GREAT GAMING HEADSET OVERALL. I'D FULLY RECOMMEND IT. HOWEVER, MY ONLY COMPLAINT ABOUT IT AND WHY I RETURNED THEM GO TO BEST BUY IS BECAUSE OF A LACK OF A 3.5MM HEADPHONE JACK. MEANING, THESE CAN ONLY BE USED VIA BLUETOOTH OR VIA THE USB DONGLE. SO BASICALLY IF THE BATTERIES ARE DEAD, YOU CAN'T USE THESE UNTIL THE BATTERIES ARE FULLY CHARGED. AN OLDER MODEL BOSE GAMING HEADSET HAS BOTH BLUETOOTH, USB, AND A 3.5MM HEADPHONE JACK ON THEM SO THEY CAN BE USED IF THE BATTERY DIED. ASIDE FROM THE LACK OF THIS, I FULLY RECOMMEND THEM.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AIRIN,
Thanks for commenting. We are glad to know your satisfaction with the superb performance of our INZONE H9 Wireless Noise Canceling Gaming Headset. It is unfortunate to know that the unit had to be returned due to the lack of 3.5mm headphone jack connection. We greatly appreciate your feedback with this function. Despite your concern, we are thrilled that you still recommend these headphones.
We value you and your feedback. We hope that you will consider Sony again in your future purchase.
Best regards,
Romeo
- Pros mentioned:Sound quality
Excellent wireless headset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First off, Sony has made it difficult for many gamers to use their favorite Bluetooth headphones with their PS5. Not many know that they can buy an adapter to connect to the USB port on the PS5 and thus be able to use the headphones they already own. Then you come to discover that you can’t use the built in mic your headphones have to chat. Well, regardless where you stand with that practice by Sony, at least know that now Somy offers an excellent pair of headphones. Sound and noise cancellation is fantastic and will allow you to focus what is on the screen. In general, headphones always make media more personal as having the sound so close to your ears really helps one to immerse themself into the media being consumed or played. The negatives will most likely be the size, as these are large. I have no intention to be walking outside with them and they will only be used when at home, so not a dealbreaker for me. Overall, I do recommend, but note that Sony is offering different versions that might satisfy all your needs at different price levels, and therefore do compare the models to see which model matches with your environment and game style.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AUser210, Awesome! INZONE H9 allows you to enjoy the immersive sound of PlayStation® 5’s Tempest 3D AudioTech for gaming with greater spatial expression. Works seamlessly with PlayStation®5 consoles and special PS5™ features for enhanced performance. From heaters and PC fans to construction work, INZONE H9 with multiple-microphone noise cancelling keeps out the sounds that disturb your performance. We’ve incorporated the same Dual Noise Sensor Technology used in our class-leading 1000X series headphones for invincible gaming. We’ve designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thanks for the recommendation! Jay
- Pros mentioned:Comfort, Sound quality
Great set for everything.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Premium headset, great feel light but appropriate clamping force. Works with Bluetooth and 2.4ghz t the same time. Sounds just like the XM5. Clarity and ambient noise is great. I use it for gaming, zoom calls, and entertainment. I do not use it with a PS5
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BigMac,
Great! We're glad that you like the fit, dual connection feature, and sound quality of the headset. Prepare for victory with Sony’s INZONE H9 premium gaming headset. With 360 Spatial Sound for Gaming, your audio will be amplified for your mission. Developed from our expertise in music headphones, the diaphragm of the INZONE H9 has a unique shape that allows it to reproduce extremely high-frequency sounds with high compliance, as well as authentic low frequencies, for an immersive gaming experience. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Great Headset!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are very comfortable, and the audio is amazing. Will be purchasing another pair for my son.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HKing,
Awesome! We're glad to hear that you like the sound quality and comfortable design of the headphones. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Best purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headsets are amazing I like the sound quality and build quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MichaelK!
Thank you for your kind feedback! We are really happy to hear that you’re enjoying the sound and build quality of the INZONE H9 headsets.
These headsets are designed to deliver immersive audio with clear, detailed sound and a comfortable, durable design for extended use.
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Battery life
perfect gaming headset
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this headset is an upgrade from the sony 3D pulse. i only gave it 4 stars because outside of the notes inside talking about the battery percentage indicators, i wish they gave us a way to see an actual percentage. — i purchased them 2 or 3 days ago and ive only charged them once after i first opened the box. i absolutely love the battery life since im an everyday gamer. if you have a ps5, id definitely recommend this headset.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Indy,
Thank you for the review and we're glad to hear that you love the battery life of the headphones. Your feedback is greatly appreciated. Thank you for choosing Sony!
-David
- Pros mentioned:Comfort, Sound quality
A little pricey...
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These sound awesome and are pretty comfortable. I had issues with the USB dongle though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AntonC,
Thank you for the purchase and we're glad to hear that you like sound quality and comfortable design of the headphones. We're sorry to hear that. We need more details regarding your concern. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David