Customer Ratings & Reviews

Hi MarlonO!
We are immensely pleased to hear that your new Linkbuds Fit arrived in great shape and that you had such a smooth time getting them set up. It’s wonderful to know you’re enjoying the sound quality and that you’d recommend our products to others.

Thanks for choosing Sony!
Warm regards,
Estefany

Hi Eguallopr, thanks so much for the feedback!
It is truly wonderful to know that the Linkbuds Fit were such a great gift for your wife. We're so glad to hear that the sound is great and that the noise canceling is working so well for her!

We designed them to be incredibly light and comfortable, with a powerful processor to deliver that amazing noise cancellation and a clear, balanced sound.

Thank you for choosing Sony!
Best regards,
Estefany

Hi Luis, thank you so much for sharing that feedback!
We are really happy to hear that the design of the new LinkBuds Fit has completely solved the issue you experienced with your earlier earbuds.

We put a lot of focus into creating that secure and comfortable fit, making sure that the addition of the Fitting Supporters and earbud tips keeps them perfectly stable so you can enjoy your audio all day long without worry.

Thank you for being a valued Sony customer!
Best regards,
Estefany

Hi Jones!
It is a truly pleasure to hear you're loving your new Linbuds Fit earbuds. We're really grateful you took the time to share your experience and give us a highly recommend!

Your earbuds are packed with features designed to enhance your listening experience. The Digital Noise Cancelling technology is there to keep your music clear and immersive, while the Adaptive Sound Control automatically adjusts the ambient sound settings based on what you're doing.

Thanks for choosing Sony!
Best regards,
Estefany

Hello Gamer,

We sincerely appreciate you taking the time to share your experience!

We're glad to hear you're enjoying the sound quality of your LinkBuds Fit and found them to be a great value when on sale.

We also appreciate your honest feedback regarding them slipping with sweat. The fit can be very personal, and we understand how important a secure fit is, especially during active use. We recommend exploring the different ring supporter sizes included to find the most secure fit for your ear shape, and ensuring they are inserted with a slight twist to lock them into place.

Thanks for choosing Sony!

Sincerely,
Jenn.

Wonderful, LunaM! We're glad you like the amazing sound quality of the headphones. Enjoy and thanks for choosing Sony. -Craig

Hi Disappointed,

That's excellent feedback! We are thrilled to hear that you are so happy with the clarity and sound quality of the LinkBuds Fit that you purchased a second pair. Thanks for choosing Sony.

Best regards, Eliab

Hi Giancarlo, Your review made our day! We are thrilled to hear that you love everything about your new LinkBuds Fit and you are having an enjoyable listening experience using them. We appreciate your awesome feedback. It's customers like you that motivate us to maintain our high standards. Thank you for choosing Sony! -Jess

Hello ShellieW,

Thank you for choosing Sony!

We're honored to hear that the WFLS910N earphones have been the perfect switch for your travel needs. It’s great to know the battery life, volume, and sound control features are helping you manage noise effectively in busy environments.

Best regards,
-Fred

Hello BrianR,

Thank you for choosing Sony!

It brings us great joy to hear that the WFLS910N earbuds provide you with a comfortable fit and excellent noise reduction. We're delighted that the sound quality enhances your listening experience, reflecting our dedication to superior audio performance. Thank you for your positive feedback.

Best regards,
-Fred

Hi CarlaG, Thank you for your feedback on the LinkBuds Fit. It's great to hear that you are enjoying the excellent quality and comfort of these earbuds. Thank you for choosing Sony! -Carl

Hello Steve,

Thank you for considering Sony products.

We truly appreciate you sharing your experience with the WF-LS910N earbuds, and we sincerely apologize for the discomfort you’ve encountered during your workouts.

To help improve the fit and stability, we recommend trying the following technique:

Proper Insertion Technique: Gently pull up on the top of your ear to straighten the ear canal, then insert the earbud tip into your ear and twist it slightly to secure a deeper and more stable fit.

For detailed guidance, please visit:
https://helpguide.sony.net/mdr/2975/v1/en/contents/TP1001608561.html

If you continue to experience discomfort or the earbuds don’t stay secure during your activities, we encourage you to contact Sony Customer Support for personalized assistance and possible solutions.

You can find all contact options and resources here:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

Your feedback is invaluable to us, and we are committed to ensuring you have the best possible experience with our products.

Best regards,
-Fred

Hello ABHISHEKJ,

Thank you for choosing Sony!

It brings us great satisfaction to hear how much you're enjoying the treble and bass in your WF-LS910N earphones! We're especially happy that you find the customizable sound options amazing, making the music sound so lively. Thanks for letting us know they're worth the price for you!

Best regards,
-Fred

Hi JesseC,
Thanks for reaching out about your LinkBuds Fit. We're sorry to hear your left earbud is completely out. That's definitely frustrating, especially since you found them comfortable enough for sleeping and enjoyed the sound quality.

While it sounds like you've already been through a lot of troubleshooting, there are a couple of crucial steps that sometimes get missed. If you haven't already tried these specific actions, please give them a try:

1) Initialize your earbuds. Find detailed instructions here: https://helpguide.sony.net/mdr/2975/v1/en/contents/TP1001614210.html

2) Please take a moment to double-check that the charging contacts on both the left earbud and in the charging case well are perfectly clean and dry. Because these are open-ring, sometimes lint or a tiny bit of ear wax can block the connection and prevent the earbud from fully charging or turning on.

If those steps don't bring your left earbud back to life, the next step is to contact our dedicated support team. You can reach them directly for service assistance here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

Thanks for considering Sony products and for bringing this to our attention.
Best regards,
Estefany

Hi FeliciaK!
It's great to hear that your LinkBuds Fit are providing you with wonderful sound quality!

The LinkBuds Fit are an excellent choice, especially since they're specifically engineered for both comfort and a secure fit even during activity, thanks to the Air Fitting Supporters.

We appreciate you choosing Sony!
Best regards,
Estefany

Hello MichaelB! We're thrilled to hear that you're enjoying the exceptional sound quality and comfortable design of your LinkBuds Fit. Thank you for your fantastic five-star review and for choosing Sony! - Romeo

Hi LVer, Thank you for sharing your experience with the LinkBuds Fit. Indeed, these earbuds are designed to provide unrivalled comfort and excellent sound quality. They also feature an improved Ambient Sound Mode, making it easier to stay connected to the people and content you love. Thank you for choosing Sony! -Carl

Thank you for your feedback, Cesar! We're glad to hear you're enjoying the WF-LS910N and that they stay secure during running and workouts. Comfort and fit are essential for an active lifestyle, and the LinkBuds Fit are designed to provide a snug, comfortable fit to help them stay in place during all kinds of movement. For best performance, we recommend regularly cleaning the earbud tips and making sure they are properly attached, as this maintains both comfort and sound quality.

Thank you for choosing Sony!

Best regards,
Gus
Sony Social Media Team

Thank you for your feedback, TimR.

We’re glad to hear you enjoyed the sound and fit of your WFLS910N, but we sincerely apologize for the connection issues with the left earbud. We understand your expectation for flawless performance at this price point and regret that we missed the mark.

Your experience is valuable to us as we work to improve our wireless stability. Thank you for giving Sony a try.

Best regards,

Gus, Sony Social Media Team

Hi Zakooooo, thank you for providing your feedback on the WF-LS910N earbuds. It seems that you and your wife had different experiences regarding their fit and comfort. As you mentioned, the fit might not be suitable for everyone, which is a common issue with earbuds due to variations in ear shapes and sizes.

To help improve the comfort, you might want to try selecting the correct earbud tips for optimal fit. The following information could be useful:

1. Wear the earbuds properly: Gently pull up on the top of your ears, put the earbud tips in your ear canal, and then twist the earbuds into place. This ensures the earbuds are firmly placed in the ear canal.
2. Select the right earbud tips: Different sizes of earbud tips are supplied, so you can achieve the best noise cancellation and sound quality. You may check the optimal size of the earbud tips using the Determines Optimal Earbud Tips function in the Sony | Sound Connect app.

3. Measure the air-tightness: Use the Determines Optimal Earbud Tips function in the Sony | Sound Connect app to measure how snug the earbud tips fit in your ears. This function helps you achieve the optimal noise cancellation effect and sound quality.

If you continue to experience discomfort, you might consider using different sizes or types of earbud tips to find the most comfortable fit for your ears.

Regarding the sound quality, it's great to hear that you found it to be good. Ensuring a proper fit can also enhance the overall sound experience by improving noise isolation.

I hope these tips help improve your experience with the WF-LS910N earbuds. If you have any further concerns or need additional assistance, feel free to reach out, and you can check the link below for further information.

How to wear the earbud headphones and select the right size earbud tips
https://www.sony.com/electronics/support/articles/00262839

Thanks for choosing Sony!
Gus