Customer Ratings & Reviews
- Model:
- WFLS910N/W
- SKU:
- 10367431
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the LinkBuds Fit True Wireless Noise Canceling Earbuds, particularly praising the impressive sound quality, comfortable fit, and long battery life. Many users find that the earbuds fit perfectly and appreciate the unique design. However, some customers have noted that the active noise cancellation is not very effective and that the control scheme is different from traditional touch controls.
This summary was generated by AI based on customer reviews.
Beast mode
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its the gym beast mode performance earbuds. With these buds i actually go hard core at the gym
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Mongol,
Thank you for choosing Sony!
Thank you for sharing your feedback about the WFLS910N performance earbuds at the gym. It's rewarding to know that our product has contributed to your enjoyment! Keep rocking your workouts!
Best regards,
-Fred
Great headphones horrible battery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound awesome have a good fit great features in the app but the battery life they say you have is not true at all I find myself only getting a hour or two of play time before they die yet at a full charge I have not been to happy about that
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JeremiahM,
We're glad to hear you're enjoying the sound, fit and app features, but sorry to hear about the battery life not meeting expectations. That definitely shouldn't be happening.
Try resetting them by following the instructions in the link below:
https://helpguide.sony.net/mdr/2975/v1/en/contents/TP1001614211.html
If the issue persists, perform a factory reset as instructed in the link below:
https://helpguide.sony.net/mdr/2975/v1/en/contents/TP1001614210.html
We hope the information helps. Thanks for choosing Sony.
-Aldair
Great buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound so far enjoy the sound and the bass sounds very good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi United07, thank you for sharing your positive review of the WFLS910N!
We're thrilled to hear that you're enjoying the great sound and fantastic bass. It's always our goal to provide high-quality audio products that meet our customers' expectations. If you have any questions or need further assistance, feel free to reach out.
Thanks for choosing Sony!
Gus
Dr
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy Was a seamless transaction and I am enjoying the product
I would recommend this to a friendBrand response from SonyListens
Posted .Hi crowbar25,
Thanks for the 5-star review! We're so glad to hear you had a smooth experience with Best Buy and that you're enjoying your noise-cancelling earbuds! We hope they continue to provide you with excellent sound and comfort. Thanks for choosing Sony!
-Aldair
Great gift.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a gift. Feedback I received was very good and happy they received them. Good quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Marc, Your review made our day! We are thrilled to hear that you love everything about your new LinkBuds Fit and you are having an enjoyable listening experience using them. We appreciate your awesome feedback. Thank you for choosing Sony! -Jess
My favorite buds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing earbuds the noose cancelling and volume on it is top notch. Wish they had a case locator on it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mr601613, Thank you for your fantastic 5-star review of the WFLS910N LinkBuds Fit! We're thrilled to hear that you love the noise canceling and volume features of the earbuds. Your feedback about the case locator is valuable, and we'll certainly consider it for future improvements. Enjoy your listening experience and thanks for choosing Sony! - Romeo
Great earbuds!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great ear buds- didn’t expect anything less from Sony and my daughter is so happy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JenniferN,
You made the right choice! We're glad that you and your daughter are enjoying the performance of the LinkBuds Fit. Thank you for choosing Sony!
-Ralph
Do if you want to burn money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not the best sounding I have heard, but it's okay. After three months of use, the right ear started to not work, so take it as you and customer service are mid.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SpeKT, thanks for taking the time to share your experience with the Sony - LinkBuds Fit. We are truly sorry to hear that they've not performed as you expected, and that the right earbud isn't working anymore. This is not the experience we want you to have. Here are some recommendations: as per sound quality, this model allows you to customize it to your liking, you can download the Sony Sound Connect app and use the Equalizer, select Clear bass setting, set the 360 Reality Audio on, and so much more! In regards to the right earbud not working, you can try:
- Cleaning the charging contacts on the right earbud and case
- Initializing the headset to restore factory settings
you can check the link below for instructions: https://helpguide.sony.net/mdr/2975/v1/en/contents/TP1001614210.html?search=restore
If the issue persists do not hesitate to contact us via: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Best regards, -Dominick
- Pros mentioned:Fit
Poor battery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery issues immediately. I’ve had two pairs of Linkbuds S and each after a year had battery issues. I tried these and immediately the right one didn’t register that it was connected to the charging magnets. Returned immediately. Sound 6/10. The turquoise is beautiful and fit well. Wish there wasn’t an issue with them.
No, I would not recommend this to a friend Sony vs Bose
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price I was impressed.. Sticking to the Bose brand
No, I would not recommend this to a friendAlmost a perfect fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They dont fit in my ear the way i would like, so when I was chewing food and started sweating it doesn't wany to play nicely by staying in my ear
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 1Choice21, We are sorry to hear that you are having difficulties with your Sony LinkBuds Fit. Please try to replace Ear Fitting Supporters and check if the issue still occurs: The LinkBuds Fit come with medium-sized (M) ear fitting supporters attached. If these are too big or too small, you can try different sizes to find the best fit. It's recommended to start with larger sizes and work your way down to smaller sizes until you find the most comfortable fit. The best fitting supporter may be different for each ear. You can follow the instructions to replace the fitting supporters:
Gently raise the fitting supporter and remove it from one side of the LinkBuds.
Select a different size fitting supporter and align the protruding part of the LinkBud with the cutout on the fitting supporter.
Make sure to insert the fitting supporter completely and check that there is no movement on the LinkBuds by shaking your head back and forth.
Should you need assistance with your Sony product, please contact us for help.
Send us an email at socialsupport@am.sony.com using the format below.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
- Pros mentioned:Sound quality
Not sturdy at all
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is good the color is nice the only thing I didn't like was the case opened very easy very flimsy...
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Solo,
We're sorry to hear that you're having trouble with the case for your WF-LS910N earbuds. We appreciate you sharing this feedback. While we're glad you're enjoying the sound and color, we understand your concern about the case feeling flimsy and opening too easily.
Here are a few things to keep in mind:
-Make sure the earbuds are fully seated in their designated spots within the case. A firm click indicates they are in place and the lid should close more securely.
-If you're concerned about the case opening accidentally while in a pocket or bag, you might consider a third-party protective case designed specifically for the WF-LS910N. These can add a layer of security and prevent the lid from opening on its own.
Your feedback is incredibly important to us, as it enables us to enhance our products. Thank you for considering Sony.
Sincerely,
Estefany
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They started off really great but now it has been 2 months since i got them and they started going in and out. The sound changes in volume on it sown and the speaker already sounds like it blew out. One earbud stopped working all together. They tend to also disconnect on their own. I genuinely loved Sony headphones until I got these pair.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AnnayR,
This is not the experience that we want you to have. Sony's commitment to customer satisfaction is our top priority.
For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Sound Connect app). Resetting and initializing the headset may help resolve those issues:
Resetting the headset
-Set the headset units into the charging case. Leave the charging case lid open.
-Press and hold the reset button on the back of the charging case for about 20 seconds or more. After about 15 seconds, the indicator (orange) on the charging case flashes for about 5 seconds. Then, the indicator on the charging case turns off and the headset will be reset.
Note: Do not release your finger from the reset button on the charging case while the indicator (orange) is flashing. If you release your finger, the headset will be initialized
-Check that the indicator turns off and then release your finger. The pairing information and other settings are retained.
If the headset does not operate correctly even after resetting, initialize the headset to restore factory settings.
Initializing the headset
-Set the headset units into the charging case. Leave the charging case lid open.
-Press and hold the initialize button on the back of the charging case for about 15 seconds or more. After about 15 seconds, the indicator (orange) on the charging case flashes for about 5 seconds.
-Release your finger within 5 seconds after the indicator (orange) on the charging case starts flashing. When the initializing is complete, the indicator (green) on the charging case flashes 4 times.
This operation resets volume settings, etc. to the factory settings, and deletes all pairing information. In this case, delete the pairing information for the headset from the connected device and then pair them again.
These headphones come with a 1-year manufacturer's limited warranty. If still not resolved, please contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Sincerely,
-Ralph
- Pros mentioned:Comfort, Connectivity, Fit
Best Audio of any Earbuds I've Owned Yet
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony is a well-known brand with a solid reputation. I've owned many of their products over the years. I've also used many other brand's earbuds, as well; some good, some great, some not so great. So I was very interested to find out if these Sony LinkBuds Fit Noise Cancelling Earbuds would live up to my expectations. And for the most part, they did. The usual Sony quality I've come to expect from this brand, was most certainly there. Both with how well these earbuds are made, to how exceptionally well they performed. The charging/carrying case itself is compact and highly portable, having a stylishly decorative swirling pattern on its glossy lid. I got the sage green color earbuds, and love them! I've been wearing these earbuds for several hours at a time for several days now, and they are still super comfortable! These earbuds fit perfectly in my ear, and the soft flexible silicone "Air Fitting Supporter" 'tips' do seem to hold the earbuds securely within the folds of my ears as I move about. The earbuds should certainly stay put during exercise workouts, or even for active runners. Of course, there's a companion app - Sony Sound Connect - which allows you to personalize your earbud's audio settings. With the Adaptive Sound Control feature the app "learns" how I use the earbuds and adjusts accordingly. There's Noise Canceling and Ambient Sound modes, along with Equalizer customization. You can enable quick access to your Amazon and Spotify music by assigning personalized 'tap' functions via the app. But you can also use these earbuds without the app, as well. I'm very much appreciative that the Sony LinkBuds Fit earbuds can be paired with two different Bluetooth devices at the same time. I use multiple mobile devices - phones, tablet - on a daily basis, and having these lovely earbuds already paired to the two I use most often, is really convenient. That said, I do think the price of these Sony Earbuds to be a bit higher than they should be, IMO. But the Sony quality is there, and the level of audio performance truly did impress me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Janine, thanks for your lovely review! We're so glad you are having such a great time using our new LinkBuds! We understand your concern regarding the price of the WFLS910N. Sony aims to deliver high-quality products that offer excellent sound and durability. Your feedback is valuable and will be shared with the relevant teams to help us continue improving our products. Thanks for choosing Sony! ~Earl
Not close
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noisecsncelling is sub par. Difficult to wear and position
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for taking the time to share your feedback about the WFLS910N, Dmac. We're sorry to hear that the noise cancelling performance and the fit of the earbuds didn't meet your expectations. Your experience is important to us, and we're always striving to improve both comfort and functionality in our products.
For noise cancelling, the effectiveness can sometimes be impacted by the fit and seal of the earbuds. We recommend trying the different sizes of included ear tips to find the most secure and comfortable fit, as this can significantly enhance both noise cancellation and overall stability. Ensuring the earbuds are positioned correctly—rotated and seated comfortably in your ear—may also help improve your experience.
If you continue to face difficulties with wear, positioning, or noise cancelling performance, our support resources are available and we’re here to assist with troubleshooting tips or further guidance. Thank you again for your feedback and giving us the opportunity—it helps us create better products for everyone.
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Comfort, Fit, Sound quality
H-O-T-T-O-G-O These earbuds are Hot to GO!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never thought that I would fall into love with a third party pair of earbuds as much as I did with these Sony LinkBuds. I didn't want to like the fact that they were little and roundish things that went into my ears, but they are so incredibly light you almost forget they are in. and the "flimsy" rubber supporter they've called the Air Supporters are practically magic with how they keep these buds in even during a way sweaty workout at the gym. I put these puppies through the ringer when it came to trying to get them to fall out and honestly couldn't get them to! Superbly impressive! The sound that these little buds puts out makes me wonder how Sony could possibly put drivers into such small things to pump out such Awesome low end bass while still driving crisp highs and not muddling mid tones. This is Sony at their absolute best. Their adaptive sound control is a pretty sweet function that honestly you barely notice is on when you use it. Their Ambient Sound Control technology is still not as crisp or clear as it could be and it takes a lot of playing around with the app to tweak it to where you would want it and trying to do it on the fly for different situations can be time consuming and counterproductive. Speaking of that because they are third party they do need a special app called Sound Connect to access all the functions of the headphones and I feel that's probably one of the main drawbacks of using these, when coming from an enclosed ecosystem. The app makes up for it though with the sheer number of functions it allows for. The amount of personalization you can do between the EQ and the adaptive sound control makes me feel like I'm making my experience truly unique to me. There is one thing that I feel I must mention in this review however and that's the fact that the LinkBuds push to optimize with "360 Reality Audio" you receive a code for a free month of it which I can only assume is something akin to dolby atmos. Not to make comparisons but demoing it during the app setup reminded me heavily of another company that has something called "Spacial Audio" that is baked into their products, certainly a drawback to have to pay for a service versus getting it with the product. That being said, The music still sounds beyond excellent even without 360 Reality Audio, and if you don't have it you certainly won't miss it. Overall for a third party pair of earbuds, these certainly deliver on sound, drawbacks aside, and I've very impressed with the functionality and customization, as well as the superior fit; these will certainly be my mainstays for hitting the gym, knowing they will stay secure and my music will sounds superior! I would certainly recommend these to anyone who isn't tied to a specific techno-ecosystem and is looking for a pair of light and fantastic sounding earbuds that will deliver on all tonal ranges of music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ObiRob, We truly appreciate you taking the time to share this wonderful feedback! Glad to hear you like the incredibly lightweight design, excellent fit, amazing sound quality, crisp highs, awesome low-end bass, great mids, and overall features and functionality of your new Sony Linkbuds Fit. Thanks for choosing Sony! -Sam
Wouldnt recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery was not as advertised, and the right headphone would not charge unless I kept moving it into place. I had to set it down very slowly to make sure it continued charging.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Fallengamer,
We're sorry to hear about your experience with your LinkBuds Fit, and we truly understand how frustrating this must feel. Battery life can vary from the advertised time depending on settings, functions in use, and overall usage conditions. You can learn more about this here:
Available operating time: https://helpguide.sony.net/mdr/2975/v1/en/contents/TP1001612417.html?search=battery%20
Regarding the charging issue with the right earbud, we'd like to share some useful recommendations that can help ensure a proper connection when charging:
- Make sure the charging ports are free of dust or debris.
- Check that the earbuds are firmly seated in the charging case with the indicators lighting up.
For more charging suggestions you can visit: Charging
https://helpguide.sony.net/mdr/2975/v1/en/contents/TP1001612418.html?search=battery%20
If the problem continues after trying these steps, or if you have additional questions, please don't hesitate to reach out to our technical support team here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thank you for considering Sony products!
Regards,
Dominick
Great until they broke
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 6 months and now the left one is screeching and going in and out. Wanted to love them.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello AishaCielo,
Thank you for considering Sony products. We sincerely apologize for any inconvenience caused by the screeching noise and intermittent functionality of the WFLS910N. To help resolve the issue on the left side, we recommend following the steps outlined below:
Keep your device updated for optimal performance! Download the latest firmware here: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-ls910n/software/00347097.
If issues persist, consider resetting your headphones. Find reset instructions here: https://helpguide.sony.net/mdr/2975/v1/en/contents/TP1001614211.html.
To restore factory settings, visit: https://helpguide.sony.net/mdr/2975/v1/en/contents/TP1001614210.html.
If you encounter any recurring issues after completing the steps provided, please be aware that your unit is protected by a 1-year limited manufacturer's warranty. To help us assist you more effectively, we kindly request that you reach out to us at socialsupport@am.sony.com and include the following information:
- Name:
- BestBuy Username:
- Model Number:
- Description of the Issue:
- Telephone Number:
We greatly appreciate your patience and understanding as we work to resolve this matter.
Best regards,
-Fred
- Pros mentioned:Battery life, Fit, Sound quality
Excellent, but noise canceling could be better
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, these earbuds are pretty good. They fit well, and they don't make my ears hurt or seem to have problems with falling out. The sound quality is good, and the construction is good as well. Music and video both sound good with these, and the app works great. I haven't had any technical issues with pairing or loss of connectivity, and the battery life is satisfactory - they've lasted several hours without issue, and I've not yet had to take them out to charge them while I've been in the middle of doing something. There's also a lot of nice extras. You can turn on a setting so when you start talking, the earbuds will automatically pause music and switch to ambient mode. You change the Bluetooth connection mode to prioritize connection quality or sound quality, and you can configure what the buttons do as well as set up things like head gestures. I'm genuinely impressed with how many settings you can change. You can also connect them to multiple devices at once, which I'm always a fan of - it's very nice to have them hooked up to, say, a phone and a PC or a phone and a work phone. I think my one complaint about them is that the noise cancellation is a little... weak. They don't seem to do very well at blocking out external sound that isn't extremely regular. I know that's kind of not even what ANC is necessarily for in the first place, but they seem to do kind of worse at it than other headsets I've used. I've also noticed that one of the features is Adaptive Sound Control - the headset will automatically change the noise cancellation / ambient setting based on what you're doing. While it seems to be good at actually changing the setting, it doesn't really seem to help much when the ANC doesn't really work that well in the first place. Overall, I think these are a very good pair of earbuds, and I'd absolutely recommend them; especially if you're really into customization. There's a lot to like about these. However, if quality ANC is a dealbreaker for you, I'd say to go for another pair.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FrozynHeart,
Thank you for your detailed review of the LinkBuds Fit. We're glad to hear that you appreciate the fit, exceptional sound quality, and customization options of the earbuds. Regarding your concern about the noise canceling (ANC) performance, it's important to note that the ANC function in the LinkBuds Fit is primarily designed to reduce low-frequency noises such as those from vehicles or air conditioning. It may not be as effective at canceling out irregular or higher-frequency sounds. If the headset is not being worn properly in your ears, the noise canceling function may not work correctly. Twist the headset to put it into your ears properly. For more details about the noise canceling function of the LinkBuds Fit, please refer to the following links:
https://helpguide.sony.net/mdr/2975/v1/en/contents/TP1001610302.html
https://helpguide.sony.net/mdr/2975/v1/en/contents/TP1001609925.html
Should you need more information/technical assistance with our product, please feel free to email us at socialsupport@am.sony.com with the following details and we'll be more than happy to assist you.
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for choosing Sony!
Best regards,
Romeo
Sony Social Support
Noise cancelling not working
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancelling is not working well. It relatively often completely overcompensates resulting in a sharp loud noise
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Simone, we're sorry to hear that you have an issue with the noise canceling feature of your Sony unit. Please follow this link to isolate the issue:
https://www.sony.com/electronics/support/articles/00345468?utm_source=glean
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
You can also reach out to our new Product Enthusiast. They are Sony fans, who can help you troubleshoot your headphones issues. Connect with them by follow this link and Chat with an Enthusiasts:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
~Earl