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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 303 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

83%
would recommend
to a friend

Customers are saying

Customers frequently mention the impressive sound quality, comfortable fit, and adequate battery life of the LinkBuds Fit. Many appreciate the secure fit and find the bass performance comparable to other leading brands. However, some customers have expressed concerns regarding the control scheme and the effectiveness of the active noise cancellation feature. The unique design and reliable connectivity are also appreciated by a few users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 303 reviews
  • Rated 4 out of 5 stars

    Good earbuds, noise cancelling sucks

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds, I just hate the noise cancelling setting. It whistles way too much when it is on.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hey Bruh, thank you for your feedback on the WF-LS910N earbuds!

      We're sorry to hear about the inconvenience caused by the noise-canceling setting. It sounds like your earbuds may need a slight adjustment or a change in the fit and settings. Here are a few steps you could try to improve your experience:

      1- Fit Adjustment: Make sure the earbuds fit your ears properly. The noise-canceling function can be significantly affected if the earbuds do not fit your ears well. Try different sizes of earbud tips to ensure a snug and optimal fit.

      2- Settings Adjustment in the App: Use the Sony | Sound Connect app to manually adjust the noise-canceling and ambient sound control settings. If the Adaptive Sound Control is set to On, the noise-canceling level adjusts automatically based on your actions. Turning off Adaptive Sound Control may help maintain a consistent noise-canceling effect.

      3- Reset or Initialize the Earbuds: Sometimes, resetting or initializing the earbuds can resolve persistent issues. Instructions for resetting or initializing the WF-LS910N can be found in the product support guide.

      We appreciate your patience and hope these steps help improve your listening experience.

      If the problem persists, please email the information below to socialsupport@am.sony.com so we can better assist you. Full Name: Username: Telephone Number: Model Number: Issue/Concern: Thanks for choosing Sony, regards. — Gus Sony_US

  • Rated 4 out of 5 stars

    Sony LinkBuds Fit True Earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had the earbuds for a few weeks. So far so good. They were highly recommended by different sales associates at Best Buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 0124, Fantastic! We're delighted to hear that you're enjoying your LinkBuds Fit and that they came highly recommended by the sales associates at Best Buy. Enjoy your listening experience and thanks for choosing Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    Great ear buds for daily use

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these ear buds. Most dont fit in my ears correctly. I also have the bose but they dont fit well so i gave them to my gf

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeffreyB! Thank you so much for sharing your experience with them, we are glad those Earbuds met your expectations! We always make sure that our products satisfy our customer's needs. Thank you for choosing Sony! - Ismael Sony_US

  • Rated 5 out of 5 stars

    Great for those sweaty workouts!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had multiple ear buds and these are by far the best…I work out a lot and the sweat doesn’t affect them at all!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ear buds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    working so perfect I recommend for others to buy good stuff

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CynthiaM,

      Thank you for choosing Sony!

      Thank you very much for your kind words! We are delighted to learn that the WFLS910N is performing flawlessly for you. These earbuds offer up to 5.5 hours of battery life, with an additional 15.5 hours available in the charging case. We truly appreciate your recommendation!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Cool Gadget

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Purchase. works beautifully. highly recommended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Applianceguymn!
      We're so glad you're happy with your new LinkBuds Fit.
      We put a lot of work into making them comfortable for all-day wear and giving them that awesome noise-canceling feature.

      Thank you for choosing Sony and for the recommendation!
      Best regards,
      Estefany sony-global

  • Rated 3 out of 5 stars

    They’re okaaay

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d say these are okay they have really really amazing features but the main thing that flaws these has to be the noise cancellation. It’s not the best and lot of sound still bleeds through but if your not too picky on that then these are great cause of the sound customization and being able to connect to two devices is also so convenient

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    N/A

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t try them but Sony usually makes great products

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, TorreyW,

      Thanks for the comment, and thanks for the confidence on Sony products. If you are a music enjoyer we really think you will love the Earbuds as they take the game to the next level! Make sure to download the Sony Sound Connect app to enhance the experience.

      Thank you for choosing Sony, have a wonderful day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Excellent staff

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great attention from staff they help me make a decision on wich one would be better for me

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LuisV,

      Thank you for choosing Sony!

      We're thrilled to hear that the Best Buy team gave you exceptional service and assisted you in selecting the perfect WF-LS910N headphones! It's wonderful that they helped you find the ideal choice for an outstanding experience.

      Best regards,
      -Fred Sony_US

  • Rated 3 out of 5 stars

    Air buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like how it blocked the noise make it like you’re underwater and your drone. Wanna pop

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello IrvinR,

      Thank you for considering Sony products.

      We sincerely apologize that the WFLS910N earbuds’ noise cancellation made you feel like you were underwater with your drone. We truly value your feedback and understand how crucial it is to have a natural and comfortable sound experience.

      To help address this, we recommend trying the following steps:

      Adjust Noise Cancellation Settings: The WFLS910N earbuds offer customizable noise cancellation levels. Using the Sony | Sound Connect app, you can adjust the noise cancellation to a level that feels more comfortable and natural.

      Check Earbud Fit: Ensure that the earbuds fit snugly in your ears. An improper fit can affect the noise cancellation performance. The Sony | Headphones Connect app can help determine the best fit by measuring the air-tightness of the earbud tips.

      Clean the Earbuds: Accumulated debris or earwax can obstruct the sound output, causing muffled or distorted audio. Gently clean the sound output holes and microphone openings with a dry, soft cloth or cotton swab. Be careful not to push debris further into the earbuds.

      For detailed guidance on these steps, please refer to the Sony LinkBuds Fit Help Guide available at: https://helpguide.sony.net/mdr/2975/v1/en/index.html

      We are dedicated to resolving this issue for you. Should the problem persist after these steps, please reach out to our dedicated support team for advanced troubleshooting and further assistance.

      You can find all the necessary contact options and resources here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Thank you for your patience. We look forward to helping you get this resolved.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony Buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, just what our daughter wanted!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JB52,

      Thank you so much for the excellent 5-star review! We're thrilled to hear that the product was exactly what your daughter wanted. It's especially rewarding for us when our products bring so much happiness, and the WFLS910N's vibrant design and easy-to-use features make it a great choice for young users.

      Thanks for choosing Sony, and have a wonderful day!
      DiegoV Sony_US

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They Work! You can hear and people can hear you...

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Works perfectly

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I bought these for my sister and she loves them! No regrets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Head phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones and great price! I use them for working out.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for sharing your feedback, AdamS! We're thrilled to hear that you’re enjoying your WFLS910N headphones and that they fit perfectly into your workout routine. Delivering great sound and reliable performance at an excellent price is what we aim for, and your comments motivate us to keep it up. Enjoy every workout session with your WFLS910N!

      Thanks again for your support and choosing Sony!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 2 out of 5 stars

    Over priced janky product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these headphones for a good six plus months and the more I use them the less any of the functionality works. The music will randomly start playing with no inputs, the settings on do not stick to what is set in the app. Sometimes the headphones will not pair to my phone when I put them in. Rarely the tap function work, for example to change the music would be triple tap but no taps are registered, unless I repeatedly tap then it will turn the volume up or down, would highly recommend getting a bose headphones over Sony

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jcham,
      Thanks for reaching out. We're really sorry to hear you're having so much trouble with your WF-LS910N earbuds. It's definitely not the experience we want you to have and we apologize for all the frustration.
      We'd be happy to give you a few steps that resolve these kinds of issues:

      1. Restart your devices: Sometimes, simply turning both your phone and the earbuds off and on again can clear up temporary glitches.
      2. Reset the earbuds to their factory settings. Find detailed instructions for this procedure here: https://helpguide.sony.net/mdr/2975/v1/en/contents/TP1001614210.html
      3. Make sure the Sony | Sound Connect app is updated to the latest version and check within the app to see if there are any firmware updates for your earbuds.

      If you've tried these steps and the problems persist, the best thing to do is to get in touch with our technical support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Thanks for considering Sony products and for letting us know about these issues.
      Sincerely,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Beast mode

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the gym beast mode performance earbuds. With these buds i actually go hard core at the gym

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Mongol,

      Thank you for choosing Sony!

      Thank you for sharing your feedback about the WFLS910N performance earbuds at the gym. It's rewarding to know that our product has contributed to your enjoyment! Keep rocking your workouts!

      Best regards,
      -Fred Sony_US

  • Rated 3 out of 5 stars

    Great headphones horrible battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound awesome have a good fit great features in the app but the battery life they say you have is not true at all I find myself only getting a hour or two of play time before they die yet at a full charge I have not been to happy about that

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeremiahM,

      We're glad to hear you're enjoying the sound, fit and app features, but sorry to hear about the battery life not meeting expectations. That definitely shouldn't be happening.

      Try resetting them by following the instructions in the link below:
      https://helpguide.sony.net/mdr/2975/v1/en/contents/TP1001614211.html

      If the issue persists, perform a factory reset as instructed in the link below:
      https://helpguide.sony.net/mdr/2975/v1/en/contents/TP1001614210.html

      We hope the information helps. Thanks for choosing Sony.
      -Aldair Sony_US

  • Rated 5 out of 5 stars

    Linkbuds fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best every they had fast and even reliable and buds for good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Allan,
      We couldn't be happier to hear how much you're enjoying the LinkBuds. Don't forget to download the Sony Sound Connect App to elevate your experience even further.

      Thanks for choosing Sony.

      -Eliab Sony_US

  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleep token while running has turn to a pleasure with these earbuds.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Best Audio of any Earbuds I've Owned Yet

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is a well-known brand with a solid reputation. I've owned many of their products over the years. I've also used many other brand's earbuds, as well; some good, some great, some not so great. So I was very interested to find out if these Sony LinkBuds Fit Noise Cancelling Earbuds would live up to my expectations. And for the most part, they did. The usual Sony quality I've come to expect from this brand, was most certainly there. Both with how well these earbuds are made, to how exceptionally well they performed. The charging/carrying case itself is compact and highly portable, having a stylishly decorative swirling pattern on its glossy lid. I got the sage green color earbuds, and love them! I've been wearing these earbuds for several hours at a time for several days now, and they are still super comfortable! These earbuds fit perfectly in my ear, and the soft flexible silicone "Air Fitting Supporter" 'tips' do seem to hold the earbuds securely within the folds of my ears as I move about. The earbuds should certainly stay put during exercise workouts, or even for active runners. Of course, there's a companion app - Sony Sound Connect - which allows you to personalize your earbud's audio settings. With the Adaptive Sound Control feature the app "learns" how I use the earbuds and adjusts accordingly. There's Noise Canceling and Ambient Sound modes, along with Equalizer customization. You can enable quick access to your Amazon and Spotify music by assigning personalized 'tap' functions via the app. But you can also use these earbuds without the app, as well. I'm very much appreciative that the Sony LinkBuds Fit earbuds can be paired with two different Bluetooth devices at the same time. I use multiple mobile devices - phones, tablet - on a daily basis, and having these lovely earbuds already paired to the two I use most often, is really convenient. That said, I do think the price of these Sony Earbuds to be a bit higher than they should be, IMO. But the Sony quality is there, and the level of audio performance truly did impress me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Janine, thanks for your lovely review! We're so glad you are having such a great time using our new LinkBuds! We understand your concern regarding the price of the WFLS910N. Sony aims to deliver high-quality products that offer excellent sound and durability. Your feedback is valuable and will be shared with the relevant teams to help us continue improving our products. Thanks for choosing Sony! ~Earl Sony_US