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Customer Ratings & Reviews

$158.00

Customer reviews

Rating 4.2 out of 5 stars with 1535 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,535 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. it has good sound and very comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThereseP,

      Fabulous! We are extremely pleased to hear your satisfaction with the very comfortable fit design and exceptional sound of your LinkBuds S. With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, excellent sound, good price. Love it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JennD, Perfect! We're glad you like the comfortable fit, excellent sound, and overall value of your Sony Linkbuds S. The LinkBuds S provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. Thank you for choosing Sony! -Sam Sony_US

  • Rated 2 out of 5 stars

    The earbuds do not hold charge.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is excellent. However, the earbuds do not hold charge well. I have been a Sony user for years, and all other earbuds or headphones that I purchased before last at leat 5 years or more (the longest wired earbuds have lasted for 10+ years), and I am surprised that the Linkbuds S earbuds do not last more than a year.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi secretlabo,
      Thank you for your time writing this review. While we are glad you like the sound quality of the LinkBuds S, we're sorry to hear that it won't hold the charge well. Allow us to help troubleshoot and resolved the problem.

      Please perform the following steps if the headphones don't charge:
      Make sure the headset is set securely in the charging case.
      Be sure to use the supplied USB Type-C cable and check that the cable is firmly connected to the charging case.
      If the earbud tips are not properly attached to the headset, the headset may not be charged with the supplied charging case. Check that the earbud tips are attached properly when you store the headset in the charging case.
      If earbud tips by other manufacturers are used, the headset may not be charged with the supplied charging case. Be sure to use the supplied earbud tips when charging.
      When the charging ports of the headset or the charging case get dirty, the headset may not be charged. Clean the charging ports with a soft dry cloth.
      It is recommended to charge in a place with an ambient temperature between 15 °C and 35 °C (59 °F - 95 °F). Efficient charging may not be possible beyond this range.
      While charging, be sure to keep the lid of the charging case closed to prevent the battery of the charging case from being wasted.
      Reset the headset.
      Initialize the headset, and pair the headset and the device again.
      For reference: https://www.sony.com/electronics/support/articles/00278103?utm_source=glean

      May we contact you to help? If so, please email the below information to socialsupport@am.sony.com:
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter. - Kris Sony_US

  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of wireless earbuds. The sound quality is amazing the fit is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidN,

      Fabulous! We are so happy to know your satisfaction with the exceptional sound quality and very comfortable fit design of the LinkBuds S. With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Buy these! Worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds ever! Super comfortable, great noise canceling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ConnieB, That's awesome! We're very happy to hear you like the comfortable fit and great noise cancellation function of your Sony Linkbuds S. The LinkBuds S provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. Thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Simple and effective!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and a big improvement from the previous WF models.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Richard,
      Thank you for your purchase! We're glad that you like the lightweight design and noticed the improvement compared to the previous models. We always strive to deliver the best quality products for our customers. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Awesome ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ear buds that sound great and are comfortable to wear

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Drew, wonderful! We're glad you like the sound quality and comfort of our product! With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Best buds ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For sound quality and comfort these are Unmatched and priced perfectly

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cdub,

      Amazing! We are truly delighted to hear your satisfaction with the incredible sound quality, very comfortable fit design, and superb performance of our LinkBuds S for its price. With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo sony-global

  • Rated 4 out of 5 stars

    Please fix the touch controls.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent earbuds from Sony that are great on every level EXCEPT the touch controls. Bro, my earbuds will be connected and the touch controls literally will not work. Gonna exchange them tomorrow but other than that, they are excellent in every way.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi QuincyB, While we're glad you like the overall features of your new Sony Linkbuds S, we regret to hear you're having an issue with the touch control. If the touch control or the headset does not operate properly, please follow the troubleshooting steps on the link below to resolve the issue.

      https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537677.html

      If you still have the unit and need assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      Sam Sony_US

  • Rated 4 out of 5 stars

    A strong 2nd place

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So at this point I have tried headphones from Apple, Google (1st gen) Samsung, JLab, and Sony. Without drawing this out too long, here is my conclusion: Best sound quality was Apple. Could also connect to anything. However apple’s ear tips have a fit that takes some getting used to. If you want an earbud with a traditional in ear tip, great sound, good bass, and don’t plan on using them with your TV, these are the best. Only complaint I have is that the ambient sound function cannot be turned off for calls, so you just have to hear background sounds during your call. That seems like a big oversight in design.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi freddo98,

      Thank you for the purchase! We're glad to hear that you like the bass sound quality of the Sony headphones. We recommend using the Sony headphones connect app to adjust audio settings depending in your preference. Link your worlds as LinkBuds S switch seamlessly between superlative noise canceling and natural ambient sound. Smart features and settings learn from your behavior and automatically adjust sound settings to provide the right sound for the moment. With an IPX4 water resistance rating, splashes and sweat won’t stop these Sony earbuds so you can keep on moving to the music. A newly developed 5mm driver unit, featuring a high-compliance diaphragm, helps keep the LinkBuds S small while driving your music with rich low frequency bass sound. Sony’s Integrated Processor V1 improves noise cancellation, enhances sound quality, and reduces distortion.Thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    Nice Buds, Great Sound for the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, high quality, much better than my Samsung earbuds, several nice sound features. Sound Quality is excellent. Wireless and Bluetooth are excellent and easy to connect. Battery Life is long lasting even using all the features. Durable and sweat resistant. Read some complaints about fit and using for workouts. I have had no issues, running, biking. Once you find the right buds the fit is perfect and natural feeling. Overall, a very nice product. Bought on sale so definitely worth the price. My only complaint would be the noise cancelling, its good but there is still some outside bleed thru, even after waiting for a few weeks and calibrating the noise cancelling feature, also be careful when adjusting buds in ear, the side buttons are very sensitive.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi chunkymonkey,

      Fantastic! We are truly happy to know that you are satisfied with the exceptional & customizable sound quality, reasonable price, fast Bluetooth connection, long-lasting battery life, durable & very comfortable fit design, and superb performance of our LinkBuds S. We truly appreciate your feedback with the noise canceling and touch control function of these headphones.

      The Noise Canceling function of our LinkBuds S is most effective for low frequency (bass) noise, such noise made by vehicles or air conditioning, but not all sounds can be completely canceled. For optimum noise canceling experience, you may try our suggested troubleshooting steps using these articles:
      https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00278108
      https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537734.html

      With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places.

      If there's something we can do help or you may need information with our product in the future, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Thank you so much for your purchase and for choosing Sony!

      Best regards,

      Romeo Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Love them

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Love them. Noise canceling is great and they are small enough I can sleep with them which is great in loud places.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Doug,

      Great! We're thrilled that you like the noise canceling function and design of the LinkBuds S. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony Link buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely outstanding ear buds, connects very fast. Extremely comfortable and the noise canceling is otherworldly for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RandyV,
      Great! We are truly delighted to hear that you like the comfortability, easy to connect and the noise canceling feature of your new Sony - LinkBuds S True Wireless Noise Canceling Earbuds. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Comfortable earbuds

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really comfortable, you can do excercise, sleep whit them, work.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KarlaM,
      Awesome! We're thrilled to know that our Sony LinkBuds S suits your exercise, sleep and work routine. Do more with the world’s smallest and lightest, noise canceling, Hi-Res truly wireless headphones. This combines a shape that perfectly matches the human ear with an ergonomic design for a more stable fit. With Precise Voice Pickup Technology that optimally controls microphones on the outside and inside of the earbud, and advanced audio signal processing, conversations are ultra-clear, even in noisy environments. It also has a IPX4 splash-proof and sweat-proof design, Adaptive Sound Control, a smart function that senses where you are and what you’re doing, then adjusts ambient sound settings for the ideal listening experience. Your LinkBuds S are designed for both style and environmental consciousness. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Great, high quality headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had apple airpod pros and they were uncomfortable in my ears. I saw that these were more sleek and smaller which was perfect for ke. They pair easily with my iphone and the active noise cancelling is as good as my airpods were. Great buy at only half the price at the time I purchased compared to the airpod pros.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dustin, You've made a great choice! We're glad you like the sleek and compact design, easy Bluetooth pairing, excellent noise cancellation, and overall quality of your Sony Linkbuds S. The LinkBuds S provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. Thank you for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great, they are surprisingly comfortable even after extended periods of use, and the ambient sound feature works better than I expected. My biggest issue with them is the battery life. For me the battery lasts between 5 and 6 hours for each earbud before needing to recharge. The case holds about 20 hours worth of power for both earbuds. Despite this, they do charge fairly quickly allowing me to get about an hour of use after 10-15 minutes of charging. Another feature that is not included is wireless charging, requiring you to charge the case via USB-C cable. Overall, they are a very solid pair of earbuds.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MrSam, Great! We're glad that you like the sound quality and comfort. We're sorry if your having some difficulty with the battery. Sony values the opinions of customers and is always striving to provide the best experience possible. 

      Please ensure that the software is updated. You can also perform a reset and check if the problem persists.

      If this does not help, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely, Erin Sony_US

  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the noise cancelling on these! Compact, clear and very light.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JLBRO,

      Fabulous! We are so happy to know that you love the noise canceling feature of our LinkBuds S. We also appreciate your great feedback with the compact & lightweight design of these headphones. With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Great little headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with sound, ambient and noise cancelling features. I tried the first LinkBuds but couldn't get them to fit properly. These are perfect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PVCDroid, Amazing! Good to know you appreciate the great sound quality, ambient mode and excellent noise canceling feature, and comfortable fit of your new Sony Linkbuds S. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. Thank you for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    My review of these air buds.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible sounds quality and noise canceling ability. Loving how you can easily switch listening modes from passive hear through to active noise canceling. Battery lasts forever!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KoryS,

      Amazing! We are extremely pleased to know your satisfaction with the incredible sound quality, exceptional noise canceling function, long-lasting battery life, and amazing features of our LinkBuds S. With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Truly a Great Earbud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony LinkBud S is a game-changer for me. The sleek design fits perfectly, and the sound quality is top-notch. The noise-canceling is a game-changer for my commute, and the touch controls make everything so convenient. Overall, they're a perfect blend of style, comfort, and impressive tech that I can't do without!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LEVI, we're glad you like the design, sound quality and comfort of our product! With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony. ~Earl Sony_US