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Customer Ratings & Reviews

$158.00

Customer reviews

Rating 4.2 out of 5 stars with 1535 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,535 reviews
  • Rated 5 out of 5 stars

    Great earbuds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was out for beats but the best buy sales dude recommended these and i have never been happier with a purchase. Worth the money!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DLCmidchild,

      Fantastic! You've made a great choice! We are really thrilled to know your happiness with the incredible performance of the LinkBuds S for its price. With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Good quality and value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, lightweight, noise cancelling pretty good, not the best battery life. Does last longer if no noise cancelling. Had the AirPods Pro first gen before these, prefer these by a lot. Occasionally it will disconnect when choosing to prioritize sound quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LuisJ,
      Thank you for your review! We're glad to hear that you enjoy the small size, lightweight design, and sound quality of your Sony LinkBuds S. We also appreciate your feedback on the battery life and occasional disconnection issues when prioritizing sound quality.
      If the disconnection issue persists, you may want to check if the firmware is up to date for optimal performance. We’re happy to assist if you need any further support!

      If you need further assistance or have additional concerns, may we contact you directly? If so, please email the following information to socialsupport@am.sony.com. Apologies if you've already shared this information with customer service — we just want to ensure we have your most accurate details:

      Full Name:
      Best Buy Username:
      Telephone Number:
      Additional Information regarding your experience:

      Thank you for choosing Sony, and enjoy your listening experience! -Maria Sony_US

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These feel really comfortable and have good sound quality. The only complaint I have is the customizability of the controls is lacking and sometimes the connection shorts out when I'm watching videos on my laptop. I got them on sale so the price was reasonable, but I don't if buying them full price would be worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tashi,

      While we are thrilled that you are satisfied with the very comfortable fit design, sale price, and outstanding sound quality of our LinkBuds S, we are really sorry if you are encountering a connection issue when using it with your laptop. We also appreciate your input with the customizable control settings of the headphones using the Sony | Headphones Connect™ app.

      For your connection issue, some of these problems may have been caused by a temporary malfunction of the LinkBuds S or the playback device. If you haven't tried yet, please perform the troubleshooting steps using these articles to isolate the issue:
      https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00278106
      https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00097458

      And as a general recommendation, we recommend updating its firmware to the latest version. The firmware update improves the functionality and features of the headphones. It also provides fixes to any performance issues that you are encountering.
      https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/downloads

      If there's something we can do to help or you may need more information/technical assistance, please feel free to email us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Thank you for your purchase and for choosing Sony!

      Best regards,

      Romeo
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Solid earbuds, although a bit pricy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and compact and should fit well even in really small ears. ANC is ok but obviously Somys flagship buds are a better choice if thats a priority to you. I my opinion they are the best earbuds in their price range and beat out some above their price range as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jesse, We're glad that you are enjoying your LinkBuds S. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony! Erin Sony_US

  • Rated 2 out of 5 stars

    Earbuds loose battery power

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always owned Samsung Galaxy phones, and have always used Samsung earbuds for almost 8 years. I typically get a newer model galaxy earbud earbuds when I upgrade my phone every 3 to 4 years. Last year July 2023, when I was due to get a new earbud, I decided to try a different brand, and after much research, decided to go with Sony. Based on recommendations I chose the Sony LinkBud S. Sadly, I came to regret that decision very quickly. The Linkbuds started giving issues by Sept 2023, just 3 months after purchasing them. The bluetooth connectivity kept dropping, meaning I would be on a call and while not even moving at all, they would suddenly loose connectivity and the call would be through only my phone. I did updates via the app on my phone, and tried several other troubleshooting methods, but the issue continued. I ignored and continued using them. Last month (June), just when the headsets were under one year old, the battery power on each earpiece started going out within 30 mins of intermittent use. They could be 100% charged, but would go out after three or four 5 min calls. I don't even use them for music or any heavy streaming. Just only phone calls! This is a little bit frustrating to me. My galaxy earbuds never really lost battery holding power, and I used every one that I owned for at least 3 years before changing them. I have observed them for a month now (since June) and the problem persists. I expected a lot more from a Sony product, and I am totally dissatisfied with these earbuds.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TundeB, We are sorry for the issue that you're having with your Sony LinkBuds S Headphones, this is definitely not the experience we want you to have! Please make sure that your Sony LinkBuds S software is updated to the latest version released on 04-02-2024, as it can improve the overall performance of the headphones: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/software/00278796.

      You can also follow the guide provided on the link below to help troubleshoot and resolve this battery issue by initializing the headset to restore factory settings: https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000449912.html.

      May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Username:
      Telephone Number:
      Model Number:
      Issue:

      Regards,
      Carl Sony_US

  • Rated 4 out of 5 stars

    Sony Linkbud S

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality for the price. The battery life is the main reason I chose this product. My only downside is the noise cancellation on them. They tend to go between being active and then not when it comes to the noise cancellation and it becomes bothersome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Way better than AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and excellent noise cancellation, blocked out everything for me and I felt like I was at a concert

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JasonC,

      That's very nice to hear! Thank you for your purchase and we are honored to have customers like you. We're glad to hear that you like the sound quality and noise canceling of the headphones. Link your worlds as LinkBuds S switch seamlessly between superlative noise canceling and natural ambient sound. Smart features and settings learn from your behavior and automatically adjust sound settings to provide the right sound for the moment. With an IPX4 water resistance rating, splashes and sweat won’t stop these Sony earbuds so you can keep on moving to the music. A newly developed 5mm driver unit, featuring a high-compliance diaphragm, helps keep the LinkBuds S small while driving your music with rich low frequency bass sound. Sony’s Integrated Processor V1 improves noise cancellation, enhances sound quality, and reduces distortion.Thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    Sony Link Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and great noise cancellation it’s just that the microphone on it is really bad from what others have told me but everything is amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MalekA,

      Thanks for sharing your review and experience with the LinkBuds S. We're glad that you like the sound quality and noise canceling function of the headphones. Your feedback about the mic function is greatly appreciated. For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Headphones Connect app).

      It is recommended to wear both earbuds properly when on a call. Use a smartphone or mobile phone at least 50 cm (19.69 in.) away from the headset. Noise may result if the smartphone or mobile phone is too close to the headset. You can also check your source device or the app that you are using for mic sensitivity and adjustments.

      Additional troubleshooting steps are also available on this link:

      https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537653.html

      Hope this helps. If still not resolved or you need further assistance, please email the below information to socialsupport@am.sony.com.

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Sincerely,
      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Great sound, OK ANC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound great, but I gotta say, they aren't the best noise cancelling buds I've had.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello buzzman, we are glad that you like the sound quality of your Sony LinkBuds S. Our LinkBuds S offer premium noise canceling to help you focus on your favorite playlist or podcast. They have Precise Voice Pickup Technology that optimally controls microphones on the outside and inside of the earbud, and advanced audio signal processing, conversations are ultra-clear, even in noisy environments. LinkBuds S also supports High-Resolution Audio Wireless thanks to LDAC, our industry-adopted audio coding technology. The noise canceling function of our LinkBuds S is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. You may also consider the suggestions from this link to improve the noise canceling feature of your in-ear headphones:  https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537734.html. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Better than expected!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should and better than I expected!!! Sound quality and battery life are great as well as the noise cancellation!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rickinraleigh,

      Fabulous! We are extremely pleased to know your satisfaction with the incredible sound quality, long-lasting battery life, and industry-leading noise canceling feature of the LinkBuds S. With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Sony earbuds are besr!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product at a very good price, got them on sale for $70 off! Great sound quality and pairs easily and connects to my device quickly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yankreb,

      Amazing! We are truly delighted to hear your satisfaction with the exceptional sound quality, fast Bluetooth pairing & connection function, reasonable price, and superb performance of the LinkBuds S.

      With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

      Thank you for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Sony link buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're awesome if anybody wants headphones to listen to good music these link buds by Sony are amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RoseM, Awesome! We are so glad to hear that you are happy with your new LinkBuds S! Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thank you very much for your purchase and for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Sony earbuds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These little guys rock, I am so glad I listened to the sales guy and I had an $80 dollar gift card to put towards them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelB, thank you so much for the 5-star review! We're immensely pleased to hear that you're loving your new Sony - LinkBuds S! These earbuds are packed with features that make them stand out: ultra-lightweight for all-day comfort, impressive noise cancellation, and Adaptive Sound Control that smartly adjusts to your surroundings. Plus, the sound quality is crisp and immersive! Thank you for choosing Sony. Best regards, -Dominick Sony_US

  • Rated 1 out of 5 stars

    Worst product from Sony

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed first time on a sony product. sound quality is good but battery lifetime is very bad. It was working fine for 1 year after that battery drains quickly. Left side ear bud drains in 5-10 mins and right side ear bud drains in 1 hour. sometimes bluetooth won't disconnect even after you keep it in the box.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Selvam, we're glad you like the sound quality of our product. We're sorry to hear that you have an issue with the battery and Bluetooth connectivity of your Sony unit. If the available operating time is short, the battery power does not last long, please follow this link to isolate the issue:

      https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541590.html?search=battery

      For the Bluetooth connectivity issue where the earbuds do not disconnect even when placed in the charging case, please make sure that the case is clean and the earbuds are properly seated. Sometimes, debris can prevent proper contact, causing the earbuds to remain connected.

      If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      ~Earl Sony_US

  • Rated 4 out of 5 stars

    Great Sound and Noise Cancellation!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the noise cancellation feature from Sony. They did really good with these. Sound quality is also pretty good. I would definitely recommend these if you’re looking for an alternative to the apple airpods!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hadley,

      You made the right choice! We're thrilled that you are enjoying the noise canceling function and sound quality of the LinkBuds S. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony bussin

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing boom boom sound so bussin bussin in my ear drums

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KRAKENLOVER69,

      Thank you for the 5-star rating! We're happy to hear that you like the sound quality of the headphones. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Worth Buying As A Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well over a long time, nice color, bought this as a gift for someone after the ones I had worked so nicely.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eriust,

      Thank you for your wonderful review! We're so glad to hear that you and the recipient of your gift are enjoying the WF-LS900N earbuds. It's the highest compliment to us when a user loves a product so much they share it with others. We’re thrilled that the long-term performance and nice color have been a hit.

      A standout feature you're both likely enjoying is our Adaptive Sound Control. This intelligent function automatically detects what you're doing—whether you're walking, waiting, or traveling—and adjusts the ambient sound settings for you. It seamlessly switches between noise canceling and letting in important sounds, ensuring you always have the perfect listening experience for your environment.

      Thanks for choosing Sony, have a nice day!
      DiegoV Sony_US

  • Rated 5 out of 5 stars

    A good purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Noise canceling is wonderful. It connects to my apple and android products well. Good range of sounds. I would recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Fabulous! Thank you for sharing your amazing experience with the LinkBuds S, Rev123!

      We are so happy to know your satisfaction with the exceptional sound quality, stable & fast Bluetooth connection, and superb noise canceling feature of these headphones. With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

      Thank you for recommending our LinkBuds S and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Great Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and amazing sound! Easy to connect, very happy with this purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanaF,

      Thank you for the fantastic 5-star review! It's rewarding to hear how much you're enjoying your Sony - LinkBuds S. We designed them to be incredibly comfortable for all-day wear, so it's great to know they've been a perfect fit for you. We're also thrilled that you're experiencing the amazing sound quality and appreciate the seamless connectivity.

      We hope you continue to enjoy the combination of high-quality audio and comfort with your new earbuds.

      Thank you for choosing Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Was very hesitant at first but 100% worth it !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was watching a lot of reviews before making this purchase and it came down to the Xm1000 and the link buds. And I leaned more towards these because most comparisons stated it isn’t to much of a difference, just the fact that the XM1000 sounded but I ultimately went with the linkbuds because of the price and the sleek design and these may be the best buds I’ve bought in a while . Battery life is great , hasn’t fell off my ear yet and no real issues so far . I would definitely suggest to buy this !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MohamadouN,

      Amazing! You've definitely made a great choice! We are truly happy to know your satisfaction with the stylish & very comfortable fit design, reasonable price, long-lasting battery life, and superb performance of our LinkBuds S.

      With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

      Thank you for recommending our LinkBuds S and for choosing Sony!

      - Romeo Sony_US