Customer Ratings & Reviews
- Model:
- WFLS900N/B
- SKU:
- 10210549
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.3 out of 5 stars
- Connectivity
Rating 4.4 out of 5 stars
to a friend
Great sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound that you get from these little buds is impressive. The app also allows you to customize the buds to your liking. The only thing missing is wireless charging. Battery life will decrease when using anc or ambient sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Luis, We're glad that you like the sound quality and use of app. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony! Erin
great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these primarily for the noise cancelling which is excellent! The sound is also great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mike,
Great! We're thrilled that you are enjoying the noise canceling function and sound quality of the LinkBuds S. Thank you for choosing Sony!
-Ralph
Great earbuds!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Great purchase. Definitely worth the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 50TMoore, thanks for sharing your thoughts on the Sony - LinkBuds S! We're thrilled to hear that these earbuds have been an excellent choice for you. The immersive sound quality with Integrated Processor V1 really makes this model stand out. We hope this continues to be an enjoyable experience for you and thank you for choosing Sony. Best regards, -Dominick
Do not waste your money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These aren't just headphones that don't live up to what they're advertised to be, but they are almost unusable and extremely frustrating. The sensors on the side are simultaneously too sensitive to things they shouldn't be i.e. my hair, fabric, etc. and not sensitive enough to my fingers when I'm trying to skip a song or switch sound environments. I ended up turning off the tap options because my hair kept triggering a song/show to be skipped or paused, extremely frustrating while working out. I thought disabling the features would help make these headphones tolerable (even though these features are part of why these headphones have a higher price tag) but they still randomly pause I'd say at least 10 times within a 30 minute period. I've also had them randomly shut off while working out.. I have idea how. Had to stop and reconnect them. Another thing, if I clear my throat or cough the music/show will pause as well. If you're looking for great quality headphones I highly recommend staying away from these and looking into the Jabra brand. Don't waste your money like I did. I rarely leave reviews but I use my headphones for the majority of my day so I need the quality to live up to what is expected and these do not.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MadeleineS, We are sorry to hear that the Linkbuds did not meet your expectations when it comes to functionality and features. We'd love to troubleshoot the issue and make this a better experience for you. In the meantime, please try the steps on our help guide and article link: https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000467224.html
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00268907
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
Overall great headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.use them for the gym and when i get sweaty they tend to fall out.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jailene, Thanks for sharing your experience with the Sony LinkBuds S. We're sorry to hear that your earbuds fall when using them at the gym. If you haven't already, you can visit the links below for detailed instructions on how to change the fitting supporters for your LinkBuds and how to wear them correctly. This will help you obtain optimum fit/comfort. https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000456408.html - https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html
Hope this helps. Thanks and regards, -Craig
Perfect on the go buds.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After owning the AirPod Pros and 3rd generations I can confidently say that these blow them out of the water. Sounds quality, noise cancellation, and battery life is perfect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DylanD,
You made the right choice upgrading to the Sony LinkBuds S! We're glad that you like the sound quality, noise canceling function, and battery life of the headphones. Thank you for choosing Sony!
-Ralph
Good value over money overall
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value over money overall. There small enough to put with a helmet on. Loud when It needs to.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristianZ,
Fantastic! We are truly delighted to hear your satisfaction with the small & lightweight design, reasonable price, and superb performance of the LinkBuds S. With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.
Thank you very much for your purchase and for choosing Sony!
- Romeo
A-
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like them. Sony always give a good product. My only problem is my pods disconnecting from phones Bluetooth and having to reconnect.
I would recommend this to a friendLink S Bud review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancellation wasn’t that sufficient, but the sound quality was amazing
I would recommend this to a friendGreat Value and Comfort
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They fit great and sound good. The active noise cancelling while working out, so I can be aware of surroundings, is really worth it. Definitely glad I went with these over other significantly more expensive earbuds.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidW We're glad that you are happy with your purchase. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony! Erin
Good sound quality, several drawbacks.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality, but the battery life is miserable. The right bud loses battery at almost twice the rate that the left bud does. Conversation detection is a little wonky. An electric toothbrush frequently makes it think I'm talking, and drops it into ambient sound mode.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AdityaK,
Thank you for your review. While we are glad to hear about your satisfaction with the amazing sound quality of your LinkBuds S, we are really sorry if you're experiencing an issue with the battery and Speak-to-Chat function. Please allow us to help you and turn this into a better experience. For the battery life, the usage hours may be different from the time described on the link below depending on the settings for the headset functions & usage conditions.
Available operating time - https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000539655.html
The same goes with the speed of energy consumption for the rechargeable battery between the left and right units. This also depends on the settings for the headset functions and usage conditions. To isolate the problem, please refer to this link:
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541590.html?search=available
Note:
Either side of the headphones can work as the main unit, and the main unit consumes more power than the other side. Because of this, the remaining battery level may vary between left and right. This is not a malfunction.
As for the Speak-to-Chat function, the Speak-to-Chat mode activates when the headset detects the speech of the person wearing the headset, but in rare cases it may activate in response to vibrations caused by devices such as electric toothbrushes, electric massagers, and electric shavers, or by activities such as brushing your teeth, coughing, or humming. In cases where the Speak-to-Chat mode frequently activates by accident, set Speak-to-Chat to “L Sensitivity”.
ref: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541567.html?search=speak%20to%20chat
And as a general recommendation, if you haven't tried yet, we recommend updating the firmware of your headphones to the latest version. The firmware update improves the functionality and features of the headphones. It also provides fixes to any performance issues that you are encountering.
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/downloads
Should you need more information/technical assistance, please feel free to email us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
We value you, and thank you so much for choosing Sony.
Best regards,
Romeo
Sony Social Support
Sunny noise canceling ear buds.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and sound. The controls are not intuitive.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EliP,
Thank you for your time writing this review. While we are glad you like the quality and sound of your LinkBuds S, we're sorry to hear if the controls did not live up to your expectations. You may refer to this link about the location and parts of the control and using the touch sensor of the earbuds: https://helpguide.sony.net/mdr/linkbudss/v1/en/index.html
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We appreciate your feedback and we do apologize for the inconvenience caused. Thanks again for shopping Sony. - Kris
Sony LinkBuds S Review
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent product that is a great alternative to AirPods and GalaxyBuds. Easily connects to your device and has a great battery life. I use mine consistently and don't often plug it in to charge.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Papa, You've made a great choice! We're so pleased to hear you like the easy Bluetooth pairing and long battery life of your new Sony Linbuds S. The LinkBuds S provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. Your recommendation means a lot to us! Thank you for choosing Sony! -Sam
Good buds. Just got a faulty pair.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Starting out. I got a bad pair of buds. I'm a huge fan of Sony earbuds and I picked these up to replace my WFSP800Ns. Pairing was fast and I already had the Sony app set up. Sound quality on these are decent. It felt pretty closed off and I felt like the bass was lacking but I am coming from the SP800Ns that are Xtra bass. I have not been able to use LDAC codecs with these even with focus on sound quality. By day 2 I started having connection issues with Bluetooth. I changed to focus on connection and it didn't seem to help at all. I couldn't keep my phone in my pocket with these. I had to hold it in my hand or set it out in the open or the Bluetooth would start cutting out. The transparency mode on these is amazing. You can hear so much with these and I absolutely love that I don't have to take the ear buds out when someone starts talking because I can hear them very clearly. The battery life is also pretty poor for me as well. I don't use ANC so I get better battery life but these weren't great for me and the right bud ran down way faster than the left one. A few days later, I was watching a YouTube video and my audio just went away even though the buds are connected. I restarted everything and still no sound. I tried them again today and again I have no sound. I just got a bad pair of these and need to either return and get another set or go with a different earbud all together. These ear buds are not bad by any means, I just got a faulty set.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoshT,
While we are glad that you are satisfied with the overall sound quality and optimized ambient sound mode of our LinkBuds S, we are really sorry if you had encountered an issue with the Bluetooth connection, LDAC codec playback, and audio issue with these headphones. We are also sorry if its battery life didn't live up to your expectations. This is definitely not the experience we were hoping you would have.
If you still have the unit, we'd like to help you isolate and fix the problem. For your Bluetooth connection issue, the communication between the devices will be poor if there is an obstruction between the unit and the connected device. The following article may help solve this problem:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00097458
For LDAC, to play audio with the LDAC codec on the LinkBuds S, you need a Bluetooth® playback device that supports LDAC. For more details, please visit the link below:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00264224
For the battery life, usage hours may be different from the time described on the link below depending on the settings for the headset functions & usage conditions. The same goes with the speed of energy consumption for the rechargeable battery between the left and right units. This also depends on the settings for the headset functions and usage conditions.
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000539655.html
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541590.html?search=available
Note:
Either side of the headphones can work as the main unit, and the main unit consumes more power than the other side. Because of this, the remaining battery level may vary between left and right. This is not a malfunction.
And lastly, for your audio issue, please follow the troubleshooting steps using the article below to isolate the problem:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00229323
And as a general recommendation, if you haven't tried yet, we recommend updating its firmware to the latest version. The firmware update improves the functionality and features of the headphones. It also provides fixes to any performance issues that you are encountering.
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/downloads
If there's something we can do to help or you may need more information/technical assistance, please feel free to email us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
We value you, and thank you so much for choosing Sony.
Best regards,
Romeo
Sony Social Support
Sony buds
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these after my Samsung ProBuds 2 were stolen. Definitely liked the Samsung pair more. Better touch control, better noise canceling, just better frankly. These are good, and I enjoy them, great fit, light too, but there are better options (Samsung) at this price point.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidK,
Thanks for sharing your review and experience with the Sony LinkBuds S. We regret to hear about what happened to your other headphones. We're glad that you like the fit and weight of the Sony LinkBuds S. Your feedback about the touch controls and noise canceling function is greatly appreciated. For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Headphones Connect app).
To operate the headset, tap the touch sensor correctly. To operate the touch sensor, tap the touch sensor with your forefinger. Tap the touch sensor with the ball of your finger. If you tap with your nail or fingertip, the headset may not operate. If the headset moves when you tap the touch sensor, the headset may not operate. When tapping the touch sensor 2 or 3 times, tap it quickly with an interval of about 0.3 seconds between taps. For more information, please refer to this link:
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000539058.html
The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. If the size of the earbud tips does not match the size of your ear canals or the headset is not worn properly in your ears, tap operations or Speak-to-Chat speech detection may not work correctly, or you may not obtain the correct sound qualities, noise canceling effects, or call performance. If any of this is the case, try the following:
-Change the earbud tips to ones that fit more snugly in your ears. When changing the earbud tips, try the earbud tip sizes in order from the larger ones to the smaller ones. The size of the left and right earbud tips may be different. The “Sony | Headphones Connect” app will help you to determine which earbud tips are most suitable for you to achieve the optimal noise cancellation effect.
-Check that you are wearing the headset properly in your ears. Wear the headset so that the earbud tip is comfortably situated as deep in the ear canal as possible.
When the Adaptive Sound Control on the “Sony | Headphones Connect” app is turned on, the wearer's actions, like walking or running, are detected. The noise canceling function is automatically adjusted and the Ambient Sound Mode may be activated according to these actions. To make the most of the noise canceling function, turn off the Adaptive Sound Control, and try to turn on the noise canceling function manually when you need it.
Hope this helps. If still not resolved or you need further assistance, please email the below information to socialsupport@am.sony.com.
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Sincerely,
-Ralph
Active Noise Cancelling!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 4 months of daily use, these are amazing. Especially great for commutes since they aren't as flashy looking as airpods which I fear would get stolen... & They pair even better with the app
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alyssa, Thank you for the amazing review! We're thrilled to hear you like the simple and non-flashy design and amazing noise cancellation of your Sony Linkbuds S, especially during your daily commutes. The LinkBuds S provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. Thank you for choosing Sony! -Sam
Sony
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hubby for this for the gym, they are excellent. Great sound & awesome noise canceling. Highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ItzelC,
Great! We're thrilled that you like the sound quality and noise canceling function of the headphones. Thank you for choosing Sony!
-Ralph
Battery is useless after 2 years
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds. Loved everything about them. Now the battery only lasts 1 hour after 2 years. Dramatic drop in battery life out of nowhere. Used to last all day. Guess I'll buy some airpods.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi nowanairpodguy, We appreciate the feedback and we apologize for the inconvenience that you experienced with your Sony Linkbuds S. We regret to hear that the operating time is short and the battery power only lasts for about 1 hour after using them for 2 years. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience. Let's try to resolve this issue by following the troubleshooting steps on this link: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541590.html
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
Disappointing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like these because on paper they check every box I was looking for in an earbud. However, after running into numerous issues between two different sets I cannot recommend these. The first pair I had for 13 days and in that time I found that they randomly disconnected, had static issues, and the mic made me sound robotic. I exchanged those hoping I just had a dud, but within hours of getting the new pair I found more issues. When the ANC and adaptive sound control are turned off, the left ear bud makes a high pitched screeching noise. These also have static during calls. With all these issues I have to return them. I suppose I was lucky I had problems so quickly so I can at least get my money back. I would save yourself the trouble and get a different brand.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Sierra, We apologize for any inconvenience that you experienced with the Sony Linkbuds S. This is usually not the case for our Sony Linkbuds S nor the experience we want you to have. We take the quality of our products seriously and are sorry to hear about your issue.
For future reference, we can offer assistance on how to set up or operate the features and functions, and troubleshoot the issue of your Sony product by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can reach out to one of our agents through this link: https://us.esupport.sony.com/support/s/service?language=en_US. who would be glad to help. I hope you consider our Sony products in the future. Thank you for sharing your feedback. -Sam
Better than Apple
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these better than any Apple earbuds I ever purchased. Clear sound, light weight, comfortable fit. Has great sound without hurting ear drums and the volume isn’t on max volume to get this result. Would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LCwrit, we're glad you like the sound quality and comfort of our product. With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing SONY. ~Earl