Customer Ratings & Reviews

Hi NonyaBusiness We're glad that you are enjoying the sound quality. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony! Erin

Hi GustavoM,

Perfect! We're thrilled that you are enjoying the sound quality of the LinkBuds S. The Sony LinkBuds S offer premium noise canceling to help you focus on your favorite playlist or podcast. They have Precise Voice Pickup Technology that optimally controls microphones on the outside and inside of the earbud, and advanced audio signal processing, conversations are ultra-clear, even in noisy environments. LinkBuds S also supports High-Resolution Audio Wireless thanks to LDAC, our industry-adopted audio coding technology. Thank you for choosing Sony!

-Ralph

Hi WatwuanB, Awesome! We're glad that you are enjoying your new headphones. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony! Erin

Hi SaaDii,

Fantastic! We are so happy to hear your satisfaction with the incredible sound quality, very comfortable fit design, and long-lasting battery life of our LinkBuds S.

With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

Thank you for your purchase and for choosing Sony!

- Romeo

Hi Jimmie,

Thanks for sharing your review and experience with the LinkBuds S. We're glad that you like the noise canceling function of the headphones. Your feedback about the battery life and using one earbud is greatly appreciated. You can use either the left or right earbud at a time. Depending on the headset unit you are wearing, some functions may not be available in the factory settings. In this case, you can change the function assignments to the touch sensors using the “Sony | Headphones Connect” app. You may find this link helpful:

https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000539672.html

For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Headphones Connect app).

Please note that usage hours may vary depending on the settings and usage conditions. You may refer to this link for more information:

https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000447703.html

You may also find the troubleshooting steps on this link helpful:

https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000765297.html

Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

Sincerely,
-Ralph

Hello Linkbuds,
Awesome! We're glad that you are pleased with the noise canceling feature of our Sony LinkBuds S and have utilized them to your advantage. No more barking noise, thanks to Sony LinkBuds S superb noise canceling capability. You can enjoy more on listening to great music with a good sound quality. Stay connected to the people you know and to the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thank you for your purchase and for choosing Sony! - Marco

Hi Zafar,

Great! We're glad that you like the sound quality and fit of the LinkBuds S. Thank you for choosing Sony!

-Ralph

Hi GaelZ,

While we are glad that you find the sound quality and comfort our LinkBuds S excellent, we are really sorry if you are encountering a Bluetooth connection issue. This is certainly not the experience we want you to have. We'd like to help you isolate and fix this problem. The LinkBuds S are designed to provide reliable and stable connectivity during various activities. However, certain factors such as distance, signal interference, and the environment can affect the connection. If you haven't yet, please perform our suggested troubleshooting steps on this article and see if it resolves the problem:
Sound skips when using the headphones (LinkBuds S) - https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00278106

And as a general recommendation, we also recommend updating the firmware of your headphones to the latest version. The firmware update improves the functionality and features of the headphones. It also provides fixes to any performance issues that you are encountering.
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/downloads

Should you need more information/technical assistance, please feel free to email us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:

I hope this helps you, and thank you so much for choosing Sony.

Best regards,

Romeo
Sony Social Support

Hi MaciejP, You've made an excellent choice! We're thrilled to hear that you're enjoying the great soudn quality, comfortable and stable fit, and top-notch noise cancellation of your Sony WFLS900N. The LinkBuds S provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. Thank you for choosing Sony! -Sam

Hi SomeoneelseWe're glad that you are enjoying your LinkBuds S. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony! Erin

Hi Mxfrijol. Awesome! We're glad that you like the ease of setup, fit, and sound quality. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony! Erin

Hi IvanQ, we're glad you are happy with our product! With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thank you for choosing SONY! ~Earl

Hi DonaldC,

Thank you for the purchase! We're glad to hear that you like the headphones. The LinkBuds S provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. Thank you for choosing Sony!

-David

Hi Sonyoverbose,

Thanks for sharing your review and experience with the Sony LinkBuds S. We're glad that you like the fit and sound quality of the headphones. We also understand your comparison with the WF1000XM4. To achieve the the correct sound qualities, noise canceling effects, or call performance, make sure that you are wearing the headphones properly and use the earbud tips that matches the size of your ear canals. You may find this link helpful:

https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000536462.html

You can also use the equalizer function of the Sony Headphones Connect app to tailor-fit the sound quality to your needs. For more information, please refer to this link:
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000539670.html

For noise canceling concerns, please check out this link:
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537734.html

Hope this helps. In case you need further assistance, please email the below information to socialsupport@am.sony.com.

Full Name:
Best Buy Username:
Telephone Number:
Sony Headphones Model Number:
Issue:
Additional Information regarding your experience with the WFLS900N.

With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony!

-Ralph

Hi Helovesitp,

Perfect! We're glad that you are enjoying the sound quality of the LinkBuds S. Thank you for choosing Sony!

-Ralph

Hi Thewizard, Thank you for sharing your feedback with your new Sony Linkbuds S. We're glad you like the great sound quality of this earbuds. To ensure a comfortable and secure fit, change the earbud tips to ones that fit more snugly in your ears. When changing the earbud tips, try the earbud tip sizes in order from the larger ones to the smaller ones. The LinkBuds S provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. Thank you for choosing Sony! -Sam

Hi AbdallahA,
Awesome! We're glad you love the long battery life and comfortable fit of your LinkBuds S. Thanks for choosing Sony! - Kris

Thank you for the 5 Star Review, Cameron! We are pleased that our Sony LinkBuds S has met your expectations regarding features, functionality and that you appreciate the color options as well. The Linkbuds S are the world’s smallest and lightest, noise canceling, Hi-Res truly wireless headphones. This combines a shape that perfectly matches the human ear with an ergonomic design for a more stable fit. With Precise Voice Pickup Technology that optimally controls microphones on the outside and inside of the earbud, and advanced audio signal processing, conversations are ultra-clear, even in noisy environments. The LinkBuds S features a IPX4 splash-proof and sweat-proof design, Adaptive Sound Control, a smart function that senses where you are and what you’re doing, then adjusts ambient sound settings for the ideal listening experience. Your LinkBuds S are designed for both style and environmental consciousness. Enjoy and thanks for choosing Sony. - Marco

Hi JohnP,

That's fantastic! You've made a great choice! We are so happy to know that you are well pleased with the exceptional sound quality, especially the bass sound, and ease of connectivity of the LinkBuds S. With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

Thank you so much for the perfect star review and for choosing Sony!

- Romeo