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Customer Ratings & Reviews

$158.00

Customer reviews

Rating 4.2 out of 5 stars with 1535 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,535 reviews
  • Rated 3 out of 5 stars

    For the price, I rate these a 'meh'

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are ok but personally, I prefer the sony linkbuds S. They have a bit more bass, better active sound cancelation, and stay in the ear better for me.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JabberwockyBaby,
      Thank you for your time writing this review! We're glad to hear you like the bass sound, noise cancellation, and comfortable fit of your LinkBuds S earbuds. If you feel that our product has been of value to you, we kindly request and encourage you to change your previous star rating to be more positive.

      In case you have issues and need assistance with your Sony devices, feel free to contact us and we'll be gladly to help. You may reach out to us by sending an email to socialsupport@am.sony.com with the following:
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      We appreciate you and thanks again for purchasing Sony! - Kris Sony_US

  • Rated 3 out of 5 stars

    Improvement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It needs improvement on phone calls, the other caller couldn’t hear me very well on a phone call.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HilarioA, We appreciate your feedback and understand how important clear call quality is with your Sony LinkBuds S earbuds. Depending on the caller’s voice and surrounding noise levels, the headset’s audio processing may sometimes affect call clarity. To improve call performance, please refer to this guide for troubleshooting steps: helpguide.sony.net/mdr/2982/v1/en/contents/TP1001612420.html?search=call. Additionally, we recommend checking for a firmware update, as updates often enhance performance and resolve certain issues: sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-c510/software/00346578. We hope this helps, and we truly appreciate your input! If the problem persists after trying these steps, we recommend reaching out to our product support team via phone call at 239-245-6354 or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US Hours of Operation: Monday - Friday 9:00 am - 9:00 pm ET Saturday - Sunday 10:00 am - 8:00 pm ET Best, Maria Sony_US

  • Rated 2 out of 5 stars

    Good, but risk of ear pain

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life and the sound's ok. The ANC could use some work, but that's expected with earbuds. I had connection issues, and they say to make sure your phone is in your right pocket. Really? Why's that a big deal? The main issue is that 9 months after purchasing, the earbuds randomly make a loud, high-pitched screeching noise that doesn't go away unless you put them back into the case.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JustSomeGuy,

      Thank you for reaching out to us with your concerns. We sincerely apologize for the inconvenience you're experiencing with your Sony LinkBuds S. This is not the experience we strive for, and we’re committed to helping you resolve these issues.

      To address the connection problems, we recommend following the troubleshooting steps outlined in this guide: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537649.html.

      For assistance with any random noises, you may find the following resources helpful:
      https://www.sony.com/electronics/support/articles/00278105?utm_source
      https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541617.html

      We hope these steps enhance your experience with your LinkBuds S.

      If you need further assistance or have additional concerns, may we contact you directly? If so, please email the following information to socialsupport@am.sony.com. Apologies if you've already shared this information with customer service — we just want to ensure we have your most accurate details:

      Full Name:
      Username:
      Telephone Number:
      Additional Information regarding your experience with the LinkBuds S.

      Thank you for your patience, and we look forward to resolving this issue promptly!

      Sincerely,
      Maria Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear buds i have owned. Great on plane with noise reduction

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TerryL,

      You made the right choice! We're thrilled that you are enjoying the noise canceling function of the LinkBuds S. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    LOVE LOVE LOVE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So great that this is my second pair... (i lost one in the 1st set) . sound is great ... fit is amazing...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JackK, Awesome! We are so glad to hear that you are happy with your new LinkBuds S! Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thank you very much for your purchase and for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great fit and sounds awesome.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable yet snug fit so it won’t fall off or slide off during workouts or running. Great sound quality but noise cancelling is so so.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bbman,

      Awesome! We are extremely pleased to know your satisfaction with the very comfortable fit design, industry-leading noise canceling, and exceptional sound quality of the LinkBuds S.

      With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

      Thank you so much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Link Buds - Great Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the buds more than my apple air pods that I used to have. They pair well with all devices and the sound quality is superb!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AgathaW,

      You made the right choice! We're glad that you like the connectivity and sound quality of the headphones. With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 1 out of 5 stars

    Beware software/batter issues

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for a bit over a year. But after that the right earbud started to deplete so fast that the buds would not last over 45m this is apparently a known issue with not just these but the WX models. My device was out of warranty and I was reffered to a repair/servicer who wanted me to pay more than 60$ to replace/service the buds. Not okay considering this seems to be a very common issue with this and the WX model, yet no recall or service route for these deffects is available.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi April,

      Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience. It is unfortunate to know that you're having a battery life issue on your LinkBuds S. This is certainly not the experience we were hoping you would have. We want to ensure you're taken care of and assist with your unit. Can we contact you directly for assistance and to get more information? If so, please email the following details to socialsupport@am.sony.com so we can review your file:
      -Sony Case Number
      - Full Name
      - BestBuy Username
      - Telephone Number
      - Model Number
      - Issue/Concern

      Apologies if you've already provided some of this information in your review or to customer service. We aim to have accurate details for effective communication. We appreciate you being a Sony customer. Sorry for any inconvenience, and we hope to speak directly to resolve this matter.

      Thank you for allowing us to assist you.

      Sincerely,

      Romeo
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great ear buds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first earbuds. Pricier than I hoped to pay but they Feel great and work great. Would buy again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Marf, we're glad you are enjoying your new earbuds! With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good noise cancelling. The battery life on the case seems to be shorter than expected but still worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great to hear, GabrealR! We're glad that you are impressed with the noise canceling feature of the new Sony earbuds. Make sure to update your device's firmware to avoid any performance issues. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Superior Comfort And Sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best pair of earbuds I have ever owned! I've owned Power Beats Pro, Samsung Buds Live, and Samsung Buds Pro, non of these compare in terms of comfort and sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tenletters, Awesome! We're glad that you like the sound quality and comfort of our all-new LinkBuds S. The Linkbuds S are the world’s smallest and lightest, noise cancelling, Hi-Res truly wireless headphones. This combines a shape that perfectly matches the human ear with an ergonomic design for a more stable fit. With Precise Voice Pickup Technology that optimally controls microphones on the outside and inside of the earbud, and advanced audio signal processing, conversations are ultra-clear, even in noisy environments. The LinkBuds S feature an IPX4 splash-proof and sweat-proof design, Adaptive Sound Control, a a smart function that senses where you are and what you’re doing, then adjusts ambient sound settings for the ideal listening experience. Your LinkBuds S are designed for both style and environmental consciousness. Thanks for choosing Sony. Erin Sony_US

  • Rated 4 out of 5 stars

    not Bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume was just ok,, noise cancelation was great. .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi onell,
      That's nice! We're happy that you are satisfied with the volume and noise cancelation feature of our Sony - LinkBuds S True Wireless Noise Canceling Earbuds. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, the quality is more than expected. It is exactly what i was hoping for.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mary, Thanks for the 5-star rating! We're glad that you are impressed with the sound quality of the earbuds. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    It’s decent!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of the premium Sony features at a good price. Only con is connection issue is your phone is in the next room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very high quality and sleek design

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When yoy first get the box it already feels premium. With the easy installation of the app i was listening to my music instantly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Creamyxbl,

      Fantastic! We are so happy to know your satisfaction with premium packaging design, ease of setup, and superb performance of the LinkBuds S.

      With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love these headphones, noise cancelling is great, ambient sound is wonderful, overall if youre looking for new earbuds these are definitely ones to go with.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's amazing, JV97! We are truly happy that you love your new LinkBuds S and you are satisfied with its industry-leading noise canceling function, ambient sound control feature, and superb performance. We greatly appreciate your recommendation!

      With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

      Thank you for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    My fav earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Sony Linkbuds, a real noise canceling! Using while working out to gym, definitely it’s a sweat less earbuds

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great, FaridaR! We're glad that you are impressed with the noise canceling feature of the earbuds. With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thank you very much for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Light weight and easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the ambient mode. It boosts all of the sound in your environment which makes it easier to listen to music comfortably!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LahChevyBeats,

      That's fabulous! We are extremely pleased to know that you are having an enjoyable listening experience with the LinkBukds S, especially when using its Ambient Sound Mode feature. With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Love these buds!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds sound great. Love how clear they sound and they are very comfortable in my ear. I sometimes forget they are in my ear. Great buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Satisfiedcustomer,

      Fabulous! We are thrilled to know that you love the amazing sound quality and very comfortable fit design of your new LinkBuds S. With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

      Thank you for sharing your awesome experience with the LinkBuds S and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super happy with this, what I love the most is that I can connect to my computer and phone at the same time. Battery is awesome too

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AriB,

      Amazing! We are truly delighted to know that you are super happy with your LinkBuds S and that you love its multipoint connection function and long-lasting battery life. With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US