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Customer Ratings & Reviews

$158.00

Customer reviews

Rating 4.2 out of 5 stars with 1535 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,535 reviews
  • Rated 4 out of 5 stars

    almost perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked these earbuds but ended up returning them after testing them for a full day at work. I have really small ears and decided to try these after doing some research. Unfortunately, after a day of wearing them at my office job, my ears were so sore :( If not for that, I would have kept them. PROS: - The app has some cool features and is easy to use. - The case has a grippy texture, so it’s less likely to slip out of your hands. - The four sizes of earbud tips are color-coded, which makes it easy to pick the right one. - Comfortable for shorter periods of use. CONS: - If your ears are very small or you have conch/tragus piercings, these might make your ears tender after 5+ hours. - I had some difficulty using the touch controls. - The wireless range wasn't as good as others I had tested.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Julia, Thank you for your honest review! While we are glad to hear that you are happy with the LinkBuds S, we are sorry that it had to be returned. Sony provides different sizes of earbud tips (small, medium, and large) with their products to help users find the best fit.

      We hope that you consider Sony again in your future purchases.

      Regards,
      Carl Sony_US

  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing when they worked, great sound and fit, the touch controls were awesome but after a few months started to get a high pitched ring every now and then that was hard to ignore.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for you buck earbuds. True canceling is the best on the market. Fit in the ear nicely. Holds on perfectly they dont fall off when doing activities.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Caballodorado, we're glad you are enjoying our product! With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great sound and comfort. Very adjustable w/the app

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, very comfortable and easy to size with the included ear tip options. Very pleasantly surprised and really love the adjustable sound signatures via the app. Overall very happy with them. My son liked them so much he gave up his airpods and got a set for himself.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ARivera,

      Thank you for the 5-star rating! We're glad to hear that you're happy the sound quality, comfortable design and Sony app of the headphones. With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thank you for choosing Sony!

      -David Sony_US

  • Rated 3 out of 5 stars

    Great, but no Battery life!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say, these have to be some if the best ive ever tried. Sound quality is great, the adaptive noise cancelling is so on point its amazing. Only two issues and only 1 that bothers ne. They advertise 6 hours. These barely lasted ne 3 hours at full charge. Super bad. I wouldnt recommended these for calls. I could hear clearly but the other party could never hear me. I have a set strictly for calls so thats no biggie. I nean if they pasted 6 hours, i wouldnt even be looking another pair!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best daily ear buds!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these Sony ear buds. This is my second pair! -They are super comfortable. I can wear them for long periods no problem. -They don't stick out a ton. I've fallen asleep wearing them several times, and the pressure from the pillow didn't wake me. -Noise canceling is really good and pass through are really good. Good seal helps with this. -Only con was on the original Buds, they were too smooth and easy to drop. These new Buds and case are very grippy and don't have the same issue. I actually went from these to the Samsung Pro3 due to my Sony buds not charging anymore (after alot, alot of use). I bought a second pair of the Sony Buds because I love the first pair so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Earbuds on the Market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best earbuds I've ever owned. They are so comfortable that I forget I have them in, and they actually fit my ears. I have tiny ears, and most buds fall out. The sound quality is excellent since they're made by Sony, and they are more durable than most earbuds on the market. Battery life is good if you charge them completely. This is the last pair you'll ever buy!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    It does the job well

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] They are very fine quality earbuds and the sound is pretty good. Though I think their noise awareness feature needs a little more work. I still can’t quite make out what people are saying in their transparent mode. The bigger issue is that I’ve had mine for over a year now, and it seems like the left earbud drains quicker than the right—oddly quick to the point where I feel this is some sort of hardware issue. I’m chalking it to coincidence, but that may be something to keep note of in the long term.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi David,

      Thanks for the feedback on your LinkBuds S! We're glad you like the quality and sound.

      We hear you on the Ambient Sound Mode – we're always refining it. For clearer conversations, sometimes briefly pausing audio or taking an earbud out helps.

      Regarding the left earbud draining quicker, that's definitely not ideal. An unusual drain could indicate a performance issue. We recommend reaching out to our support team for troubleshooting: https://us.esupport.sony.com/support/s/support-contact?language=en_US

      Thanks for choosing Sony!
      -Eliab Sony_US

  • Rated 5 out of 5 stars

    EXCELLENT buds for price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is excellent quality at fraction of the cost of their flagship earbuds. You do make some sacrifices in the noise cancelling but the tight fit of the buds definitely help. Again, you can pay twice as much or get this and get 90% of the XM5s quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Excellent choice, spspsp! We're glad that you are pleased with the quality of our Sony LinkBuds S True Wireless Noise Canceling Earbuds. Good to know you were able to take advantage of the rubber tip of the buds to maximize the noise canceling feature and have it comfortably fit to your ear. With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    very good hehe hah ah ahehe heh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty good. stays in well, anc is quite quiet. the voice that says "low battery" wwhen your battery is about to die is very soothing and thought inducing. good overall. price is great too. atleast from what i bought it as.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi hehehahas, We're so pleased to hear how much you are enjoying everything about these awesome earbud headphones, especially the excellent noise cancellation, amazing features, and overall fit of the unit. Good to know you appreciate the reasonable price too. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thank you so much for the 5-star rating and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Everything but 1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best earbuds I've had, they have every features you need, anc, active listening, voice activation. On top of the great sound quality, only thing missing is wireless charging, besides that it's an easy 5/5

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jacg2k, Fantastic! We're very happy to hear you're enjoying the speak-to-chat feature, excellent noise cancellation, great sound quality, and all the newest features of your Sony Linkbuds S. We have noted your input about the lack of wireless charging feature and will be sure to forward this feedback to the appropriate department. If you have any specific suggestions or features you'd like to see, feel free to share them with us. Your insights are important to us as we work to meet and exceed your expectations. The LinkBuds S provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. Thank you for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were by far the best pair of earbuds that I've owned until the left earbud started making a disturbing noise whenever it was on ambient. I replaced them under warranty less than a year after my purchase. The second pair worked well until the year mark and the left airbud did the same thing as the first pair. I had to switch to another brand that didn't malfunction after a year, especially for the amount I paid for them. Pro: As someone with small ears, these fit my ears perfectly.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Mrsdedicated,

      Thank you for considering Sony products.

      We appreciate your feedback on the WFLS900N earbuds. We're glad you find them comfortable, but we're sorry to hear about the issues you've faced with both pairs. This is certainly not the level of quality we strive for, and we are committed to addressing your concerns.

      We appreciate your feedback, and we want to address your concerns directly. To help us gather more information and work towards a resolution, please reach out to us at socialsupport@am.sony.com. When you do, kindly include the following details:

      - Name:
      - BestBuy Username:
      - Model Number:
      - Description of the Issue:
      - Telephone Number:

      Thank you for your patience, and we look forward to assisting you further.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony Linkbuds S

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for 100 dollars off and dang I'm impressed how well these block out noise. It's really just your music and yourself when you use noise cancelation. The earbuds are really comfortable and provide a good seel. Ambience sound doesn't sound natural but it gets the job done. The quality is really great but it's even better when you change the equalizer in the Sony headphones app. Overall really great earbuds 10/10

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoshuaButts,

      That's fantastic! We are so happy to know that you are impressed with the industry-leading noise canceling feature of the LinkBuds S. We are also delighted to hear your satisfaction with the very comfortable fit design, exceptional & customizable (through the Sony | Headphones Connect app) sound quality, and superb performance of these headphones.

      With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best ear buds I have found. Great sound and they work in smaller ears. Highly recommend them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mpowel, Excellent! We're delighted to hear they fit you perfectly and you appreciate the great sound quality of your new Sony Linkbuds S. Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Solid

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio and amazing bass, BUT the left earbud stopped connecting independently from the right after about a week.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 0o0o0o0,

      While we are thrilled to know your satisfaction with the outstanding sound quality of the LinkBuds S, we are really sorry if you are experiencing a connection issue with the left earbud. This is certainly not the news we'd like to hear from you. Please allow us to help you and turn this into a better experience.

      If you are having an issue using only the left earbud, please refer to the below:

      As part of normal operation, you cannot use only the left unit of the headset when Service Link is turned on from the “Sony | Headphones Connect” app. However, you can use only the right unit of the headphones. And depending on the assignment of the touch sensors and/or the Voice Assistant setting, you may not be able to use only one unit of the headset. To solve this problem, please follow the troubleshooting steps on these articles:
      Using only one unit of the headset - https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000539672.html?search=using%20one%20headphone
      There is no sound or the earbud doesn't work when using one earbud by itself - https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00229345

      And as a general recommendation, if you haven't tried yet, we recommend updating its firmware to the latest version. The firmware update improves the functionality and features of the headphones. It also provides fixes to any performance issues that you are encountering.
      https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/downloads

      With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.


      If there's something we can do to help or you may need more information/technical assistance, please feel free to email us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      We value you, and thank you so much for choosing Sony!

      Best regards,

      Romeo
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been a Samsung buds kind of girl. Waited for the earbuds version of my WH1000XM3. These definitely deliver the sound I need. Great comfort, versatile settings, good noise reduction and call sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Julea,
      Awesome! Glad to know that your Sony LinkBuds S perfectly suits your needs and expectations. We're really happy that you are enjoying the superb sound, comfortable fit, flexible settings, noise cancellation, and call quality of the unit. Thanks for choosing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    Sony LinkBuds S

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality with easy to control functions by tapping the buds. The Sony app is easy to maneuver and set up. Have had these for almost 2 years without any issues. Keeps a good charge with the earbuds and case for about 2hrs continuous use. Only con is sometimes the buds will slide out due to excess ear juice or sweat. Use them alot in the gym especially the noise cancelling feature to focus on my workout.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AH123, we're glad you like the sound quality of our product. We appreciate your feedback regarding the earbud tips of the LinkBuds S. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 3 out of 5 stars

    Great until they stopped working

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and great quality, until they stopped charging about 8 months later. Went to Best Buy to weigh my options on a replacement. Was told by the associate that Best Buy store 237 would not cover anything past 14 days without the warranty. Sent back to Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Seancho22,

      Thanks for sharing your review and experience with the LinkBuds S. We're glad that you like the sound quality of the headphones. It's unfortunate that the earbuds are no longer charging. We would like to know more about what happened and review your file. We want also to make sure that everything is handled accordingly. Please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:
      Case Number:

      Sincerely,
      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Awesome noise canceling

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit and even better noise canceling. Easy to switch the noise canceling off and great sound for their size. I wear them when using a string trimmer and lawn mower. They don't extend out beyond the ear, which is nice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Good day, JF406!
      That's good! We're glad that you like how our Sony WFLS900N LinkBuds S fits your ear and appreciate the noise canceling feature of the earbuds. We're happy also that you appreciate the audio quality of the LinkBuds S. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Great value and good overall sound.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality on these are real good. The base is pretty toned back, but the mids and highs are great. This is Sony’s best value for price earbuds.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamuelM, Thank you for the great review! We're glad you like the superb sound, great mids and highs, and overall value of your Sony Linkbuds S. Thanks for choosing Sony! -Sam Sony_US