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Customer Ratings & Reviews

Your price for this item is $128.00

Customer reviews

Rating 4.2 out of 5 stars with 933 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 933 reviews
  • Rated 5 out of 5 stars

    Excellent ear buds!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the Sony Linkbuds S for a little under two weeks now and my overall experience has been great! The default sound options are great--nice bass, great clarity--but the customizability of the EQ settings really makes these earbuds an excellent choice! They are comfortable to wear for long periods of time and I'm not really worried that they might fall out of my ear while doing my daily routine (although I do have to adust them a lot for optimal fit during use). The active noise cancellation is great (when the earbuds are perfectly positioned) and the touch contols are really convenient. Overall, the Sony Linkbuds S are an excellent value, especially at the discounted price!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Devonte, Thank you for the the detailed review of your Sony LinkBuds S! We're very pleased to hear you like your overall experience with these earbuds, great sound quality, punchy bass, clarity, comfortable fit, excellent noise cancellation, and a variety of settings and customization using the Sony Headphones Connect app.
      The LinkBuds S provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. Thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Replaced Sony WF-1000X

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless noise canceling has gotten so much better in 5 years. The batteries were dyeing on my old Sony wf-1000x (the first generation ones). They were good for their time, but these are lighter, fit better, have better noise cancelation, are better for phone calls, and sound at least as good. I also have a set of WH-1000XM4 over the ear that are excellent, especially on a plane, but I can only wear them for so long. I cannot compare sound to the new pixel buds pro, but I like that these are smaller in the ear. I do wish they had more control over what the tap effects do... I don't use spotify, so being able to assign double-tap to bring up the google assistant would be nice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TheDude,

      That's a very nice upgrade! We're glad you like the sound quality, noise canceling, and fit of the headphones. Link your worlds as LinkBuds S switch seamlessly between superlative noise canceling and natural ambient sound. Smart features and settings learn from your behavior and automatically adjust sound settings to provide the right sound for the moment. With an IPX4 water resistance rating, splashes and sweat won’t stop these Sony earbuds so you can keep on moving to the music. A newly developed 5mm driver unit, featuring a high-compliance diaphragm, helps keep the LinkBuds S small while driving your music with rich low frequency bass sound. Sony’s Integrated Processor V1 improves noise cancellation, enhances sound quality, and reduces distortion. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 4 out of 5 stars

    Great earbuds, but won't last long on one charge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These pair of earbuds are very good. They fit well in your ears and don't come out easily. They are small and lightweight you barely feel them in your ears. You can sleep with them on and you won't feel uncomfortable or have sore ears. They sound good, they do lack a bit of base. One bad thing about them, they last about 4 1/2 hours on a single charge after that you charge them in the case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for people with weird ears, and normal ears

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know if I have really weirdly shaped ears or watt, but no earbuds on the planet stay in my ears. Even the most expensive, customizable earbuds on the planet fall out, no matter what activity I am doing. Earbuds for big ears, little ears, custom earbuds, nothing works, and I hate earbuds. However, this is the first set of earbuds that ever actually stayed in my ears. Don’t get me wrong, I had a few moments were just bending over one would fall out for seemingly no reason, but overall they are really really awesome.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TomT, We're glad that you are happy with your purchase. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Brian Brogan

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best ear buds I ever bought. Very easy to use with great sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, BrianB!

      We are so thrilled to hear that you feel the LinkBuds S are the best earbuds you've ever purchased! It's incredibly rewarding to know that you find them easy to use and that the sound is so great. We designed them to provide a seamless and high-quality audio experience, and it brings us great satisfaction to know we've succeeded.

      Thank you again for choosing Sony and for sharing your experience.

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Good all around ear bud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good both during calls and listening to music. The available app allows you to control different bass and treble frequencies to customize the sound. Once originally connected they automatically connect once removed from the case. For ear buds in general their battery life is good and they seem to be of decent quality overall. I use as a bluetooth headset as a delivery driver and to listen to music at the gym and around the house. Obviously more expensive versions will have more features and better sound but for a solid set of ear buds for daily activities these are a good option.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MikeK, That's good to hear! We're glad that you are satisfied with your new Sony - LinkBuds S True Wireless Noise Canceling Earbuds. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Can't wait for another awesome review. Thank you for choosing Sony! -Craig Sony_US

  • Rated 4 out of 5 stars

    LinkBuds S

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second unit. The first one broke after 9 months. I use it every day for work. It is very comfortable to wear 6-7 hours per day. Overall, I am happy with the performance. Audio canceling and audio quality are not top-notch in the market but I am willing to sacrifice those for comfort and easy wearability.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KiE1 Great! We're glad that you are happy with your purchase. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony! Erin Sony_US

  • Rated 4 out of 5 stars

    Great Buy!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love SONY products and this earbuds do not disapoint. Sound quality is great, I love the amount of base on them as well. The buds are very comfortable for my ear. I had trouble with the right one disconnecting occacionally howeve after checking you tube found how to unpair and relink the devices and the issue has been resolved.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JorgeZ, We are thrilled to hear that you love Sony products, especially your new LinkBuds S wireless noise canceling headphones. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 3 out of 5 stars

    Just meh….

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far not great. Left earbud stops working periodically and Noise Cancelling is just ok. I had the XM4 ear buds, they were awesome but were unable to charge after 20 months. I was refunded 100% of my money by Sony via check, so I bought XM5 earbuds. Washed them… So Finally went for cheaper earbuds. Bad decision. The XM4 and XM5 never had connectivity issues like these do. The sound never stopped working like these do. These are a better size for me than the Flagship XM’s. Other than that I think they’re meh… pay the extra 100 and get the XM’s if you are definitely buying Sony.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Johnny, thank you for taking the time to write us your feedback. Sony takes into consideration all feedback to improve the performance and quality of our products. We're always looking to make Sony better. For optimum performance, please ensure the software is updated to version 4.1.0. We also recommend checking some troubleshooting steps from the Help Guide below:
      https://helpguide.sony.net/mdr/linkbudss/v1/en/index.html

      Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely, Erin Sony_US

  • Rated 5 out of 5 stars

    Samsung did good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds. Great sound, stay in your ear well. Stay connected well. Very easy set up. Best part you don't need an app to use. The battery life is great as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your wonderful review, Steve! It is fantastic to know that you found the WFLS900N earbuds to be great in terms of sound quality, connectivity, ease of setup, and battery life. We're also glad to hear you appreciate the fact that you don't need an app to use them. Your positive feedback is greatly appreciated! If you have any further questions or need assistance, feel free to reach out.

      Best,
      Gus Sony_US

  • Rated 5 out of 5 stars

    Best headphones ive had

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So recently my studio buds crapped out on me and i got these and they are amazing, better than any headphone ive had and i own alot of them. Definitely reccomend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zrxski, We're glad that you are enjoying your new headphones. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony! Erin Sony_US

  • Rated 4 out of 5 stars

    Very Impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with these true wireless earbuds. They sound great, and the touch controls are extremely convenient and useful. The only issue I have with these is that, at times, they have pauses in audio. I'm not sure if it is a connection issue or what, but it is a bit annoying. Other than that, these are great earbuds.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Morgan,

      Awesome! We are extremely pleased to hear that you are very impressed with the amazing sound quality, user-friendly touch sensor controls, and superb performance of the LinkBuds S. We are sorry if you are experiencing an audio issue. This is certainly not the news we'd like to hear. Let's try isolate and fix the problem by performing troubleshooting using these articles:
      Sound skips when using the headphones (LinkBuds S) - https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00278106
      There is no sound, or sound is only heard from one side of the earbud headphones (LinkBuds S) - https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00278101

      I hope this helps.

      With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

      Should you more information/technical assistance, please feel free to email us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Thank you for choosing Sony!

      Best regards,

      Romeo
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony Link Buds 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones I have ever had. I would 100% recommend these for either people.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Reese,

      You made the right choice! We're thrilled that you are enjoying these amazing headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Good quality and value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, lightweight, noise cancelling pretty good, not the best battery life. Does last longer if no noise cancelling. Had the AirPods Pro first gen before these, prefer these by a lot. Occasionally it will disconnect when choosing to prioritize sound quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LuisJ,
      Thank you for your review! We're glad to hear that you enjoy the small size, lightweight design, and sound quality of your Sony LinkBuds S. We also appreciate your feedback on the battery life and occasional disconnection issues when prioritizing sound quality.
      If the disconnection issue persists, you may want to check if the firmware is up to date for optimal performance. We’re happy to assist if you need any further support!

      If you need further assistance or have additional concerns, may we contact you directly? If so, please email the following information to socialsupport@am.sony.com. Apologies if you've already shared this information with customer service — we just want to ensure we have your most accurate details:

      Full Name:
      Best Buy Username:
      Telephone Number:
      Additional Information regarding your experience:

      Thank you for choosing Sony, and enjoy your listening experience! -Maria Sony_US

  • Rated 5 out of 5 stars

    Amazing sound just need a bit more noise canceling

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved these buds from Sony. They are not that great for Noise canceling like their big brother the WF-1000XM5 but they will remove some unwanted sound. The sound quality is where they shine for my taste. The WF-1000XM5 does have better quality but the spatial sound on these just hit differently. I said I loved these because they are not water resistant and neither is the case. I made a mistake and dropped them outside in some water and could not recover them. So sad.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mspidey82,

      That's great! We're glad to hear that you love the sound quality of the headphones. We're sorry to hear what happened with your headphones. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Tests and long life of the hearing aids. It didn't

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't last more than 3 months and sometimes they disconnect from Bluetooth or sometimes the battery only lasts 1 or 2 hours and it discharges.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoseluisN,

      We're sorry to hear about the issues with your linkbuds. That's definitely not the experience we wanted you to have. We're here to help.

      To address both conditions, the linkbuds disconnecting and the battery issue, restart them by following the instructions in the link below:
      https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541613.html

      Perform factory reset as instructed in the link below:
      https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541614.html

      Additionally, make sure they are up to the latets version: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/software/00278796

      We hope it helps. Thanks for considering Sony products.
      -Eliab Sony_US

  • Rated 5 out of 5 stars

    Love these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is very clear . They adapt to your ears good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RochelleM,

      Thank you for choosing Sony!

      It makes us really happy to hear that you are enjoying your WFLS900N earbuds! We're so pleased that you find the sound to be very clear and that they adapt well to your ears for a comfortable fit. Thank you for the positive review!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Love them.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love listening to music with these. I go to the gym and listen to music and still sounds great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Adrian, thanks so much for the great review! We're immensely pleased to hear you're enjoying your music with the Sony LinkBuds S—especially during your gym sessions! Their secure fit and rich sound make them a great workout companion. Keep the music going, and thanks for choosing Sony! Best regards, -Dominick Sony_US

  • Rated 4 out of 5 stars

    Sony Link Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and great noise cancellation it’s just that the microphone on it is really bad from what others have told me but everything is amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MalekA,

      Thanks for sharing your review and experience with the LinkBuds S. We're glad that you like the sound quality and noise canceling function of the headphones. Your feedback about the mic function is greatly appreciated. For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Headphones Connect app).

      It is recommended to wear both earbuds properly when on a call. Use a smartphone or mobile phone at least 50 cm (19.69 in.) away from the headset. Noise may result if the smartphone or mobile phone is too close to the headset. You can also check your source device or the app that you are using for mic sensitivity and adjustments.

      Additional troubleshooting steps are also available on this link:

      https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537653.html

      Hope this helps. If still not resolved or you need further assistance, please email the below information to socialsupport@am.sony.com.

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Sincerely,
      -Ralph Sony_US

  • Rated 2 out of 5 stars

    Earbuds loose battery power

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always owned Samsung Galaxy phones, and have always used Samsung earbuds for almost 8 years. I typically get a newer model galaxy earbud earbuds when I upgrade my phone every 3 to 4 years. Last year July 2023, when I was due to get a new earbud, I decided to try a different brand, and after much research, decided to go with Sony. Based on recommendations I chose the Sony LinkBud S. Sadly, I came to regret that decision very quickly. The Linkbuds started giving issues by Sept 2023, just 3 months after purchasing them. The bluetooth connectivity kept dropping, meaning I would be on a call and while not even moving at all, they would suddenly loose connectivity and the call would be through only my phone. I did updates via the app on my phone, and tried several other troubleshooting methods, but the issue continued. I ignored and continued using them. Last month (June), just when the headsets were under one year old, the battery power on each earpiece started going out within 30 mins of intermittent use. They could be 100% charged, but would go out after three or four 5 min calls. I don't even use them for music or any heavy streaming. Just only phone calls! This is a little bit frustrating to me. My galaxy earbuds never really lost battery holding power, and I used every one that I owned for at least 3 years before changing them. I have observed them for a month now (since June) and the problem persists. I expected a lot more from a Sony product, and I am totally dissatisfied with these earbuds.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TundeB, We are sorry for the issue that you're having with your Sony LinkBuds S Headphones, this is definitely not the experience we want you to have! Please make sure that your Sony LinkBuds S software is updated to the latest version released on 04-02-2024, as it can improve the overall performance of the headphones: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/software/00278796.

      You can also follow the guide provided on the link below to help troubleshoot and resolve this battery issue by initializing the headset to restore factory settings: https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000449912.html.

      May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Username:
      Telephone Number:
      Model Number:
      Issue:

      Regards,
      Carl Sony_US