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Customer Ratings & Reviews

Your price for this item is $128.00

Customer reviews

Rating 4.2 out of 5 stars with 933 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 933 reviews
  • Rated 4 out of 5 stars

    Good value over money overall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value over money overall. There small enough to put with a helmet on. Loud when It needs to.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristianZ,

      Fantastic! We are truly delighted to hear your satisfaction with the small & lightweight design, reasonable price, and superb performance of the LinkBuds S. With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 2 out of 5 stars

    Battery life not durable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i bought these earbuds 1 year ago and sound quality is good, noise cancelling is good, i would say everything else is good, but the battery life is not good. Recently the left earbud keeps discharging at a fast rate where i have to keep charging it in my case every 30 minutes. The right one is good but im pretty sure soon enough it will also go bad because im also noticing that when i leave these earbuds charging overnight, they dont fully charge to 100% , their maximum charge is now 85% - 90%. Again, I only had these for 1 year and the battery life is starting to go bad. That is bad for earbuds that cost $150. They should last longer than that.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi geck, We apologize for the inconvenience that you experienced with your Sony Linkbuds S. While we're glad you like the sound quality and great noise cancellation, we regret to hear that the operating time is short in the left earbud and the battery power does not last long after using them for a year. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience. Let's try to resolve this issue by following the troubleshooting steps on this link: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541590.html

      If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Sam Sony_US

  • Rated 5 out of 5 stars

    Best earbud for price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these 8+hours a day and have used them for over 3 years. These are durible and work amazing. Battery life is good and the noise canceling very nice. I even use them to mow the yard or do things auround the house.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlecM,
      That's great! We're truly happy that you are pleased and satisfied with the audio quality, battery life and noise canceling feature of the Sony - LinkBuds S True Wireless Noise Canceling Earbuds. Our LinkBuds S offer premium noise canceling to help you focus on your favorite playlist or podcast. They have Precise Voice Pickup Technology that optimally controls microphones on the outside and inside of the earbud, and advanced audio signal processing, conversations are ultra-clear, even in noisy environments. LinkBuds S also supports High-Resolution Audio Wireless thanks to LDAC, our industry-adopted audio coding technology. Thanks for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Best earbuds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these for a while now and much more snug and comfortable than the Apple airpods!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BryanM,

      Amazing! We're thrilled that you like the fit and comfort of the LinkBuds S. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 1 out of 5 stars

    Do not waste your money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These aren't just headphones that don't live up to what they're advertised to be, but they are almost unusable and extremely frustrating. The sensors on the side are simultaneously too sensitive to things they shouldn't be i.e. my hair, fabric, etc. and not sensitive enough to my fingers when I'm trying to skip a song or switch sound environments. I ended up turning off the tap options because my hair kept triggering a song/show to be skipped or paused, extremely frustrating while working out. I thought disabling the features would help make these headphones tolerable (even though these features are part of why these headphones have a higher price tag) but they still randomly pause I'd say at least 10 times within a 30 minute period. I've also had them randomly shut off while working out.. I have idea how. Had to stop and reconnect them. Another thing, if I clear my throat or cough the music/show will pause as well. If you're looking for great quality headphones I highly recommend staying away from these and looking into the Jabra brand. Don't waste your money like I did. I rarely leave reviews but I use my headphones for the majority of my day so I need the quality to live up to what is expected and these do not.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MadeleineS, We are sorry to hear that the Linkbuds did not meet your expectations when it comes to functionality and features. We'd love to troubleshoot the issue and make this a better experience for you. In the meantime, please try the steps on our help guide and article link: https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000467224.html
      https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00268907

      May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      Regards,
      Carl Sony_US

  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound that you get from these little buds is impressive. The app also allows you to customize the buds to your liking. The only thing missing is wireless charging. Battery life will decrease when using anc or ambient sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Luis, We're glad that you like the sound quality and use of app. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Great buds for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I bought the same earbuds and we absolutely love them! The compatibility and hands free aspect work with our lifestyles very well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NicholasL,

      Amazing! We're thrilled that you and your wife are enjoying the compatibility and wireless design of the LinkBuds S. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great! I love the ambient noise mode. The sound is wonderful.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AmberT,

      Amazing! We're glad that you like the sound quality and Ambient Sound Mode of the LinkBuds S. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Linkbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound canceling. Battery life is great so far so good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DurwoodL,

      You made the right choice with the Sony LinkBuds S! We're glad that you like the noise canceling function and battery life of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Better than the XM4 buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. ANC is superb. These are smaller and more comfortable than the XM4 buds. I returned those to get this pair and I am much happier with my purchase. I like the Google Assistant integration. The ambient mode is nice for environments where you need to hear your surroundings.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Fantastic, Matt! We are extremely pleased to hear you are happy and satisfied with the exceptional sound quality, superb noise canceling & ambient sound mode function, small & lightweight for all-day comfort design, voice assistant, and overall performance of our LinkBuds S.

      With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

      Thank you so much for the 5-star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 3 out of 5 stars

    They were nice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a lot going on all at once . The Ai kicks in and takes over . The tap feature lags and some ear running occurs .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hey AndreB, thank you for your review of the WF-LS900N. We appreciate your feedback about the various features. Here is a comprehensive response addressing your points:

      1. AI Feature: The automatic intervention of AI is designed to enhance the functionality of the earbuds. However, if you find it to be intrusive, you can modify the settings in the Sony | Sound Connect app to better suit your preferences.

      2. Tap Feature Lag: We understand that the tap feature lag can be frustrating. Ensuring that the firmware is up-to-date can sometimes resolve such issues. You can update your firmware via the Sony | Sound Connect app. Additionally, double-checking the Bluetooth signal strength and reducing interference from other devices could improve performance.

      3. Comfort: Ear running or discomfort can occur, especially during prolonged use. To improve comfort, consider using different sizes of the provided ear tips to achieve a better fit. Additionally, ensuring the earbuds are worn correctly can help mitigate this issue.

      Your feedback is invaluable to us as it helps in improving our products and services.
      If the issue persists, please get in contact with us via email to provide you better assistance on this matter. Send your name, username, model number, issue, and telephone number to socialsupport@am.sony.com.

      Thank you for choosing Sony.
      Gus Sony_US

  • Rated 5 out of 5 stars

    Sony Linkbuds S

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds will surprise you with how excellent the ANC is. Sony not only tunes their earbuds to have excellent sound out of the box but they also have one of the best apps for customization out on the market. Call quality is excellent on these earbuds as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamJ,

      Fantastic! We are so happy to know your satisfaction with the exceptional noise canceling feature, outstanding & customizable sound quality through the Sony Headphones Connect app, and amazing call quality of the LinkBuds S.

      With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

      Thank you for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Great for conference calls

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding earbuds!!! Used them frequency for working out and conferences

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi crashdog, we're glad you are enjoying our product! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 2 out of 5 stars

    Good buds. Just got a faulty pair.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Starting out. I got a bad pair of buds. I'm a huge fan of Sony earbuds and I picked these up to replace my WFSP800Ns. Pairing was fast and I already had the Sony app set up. Sound quality on these are decent. It felt pretty closed off and I felt like the bass was lacking but I am coming from the SP800Ns that are Xtra bass. I have not been able to use LDAC codecs with these even with focus on sound quality. By day 2 I started having connection issues with Bluetooth. I changed to focus on connection and it didn't seem to help at all. I couldn't keep my phone in my pocket with these. I had to hold it in my hand or set it out in the open or the Bluetooth would start cutting out. The transparency mode on these is amazing. You can hear so much with these and I absolutely love that I don't have to take the ear buds out when someone starts talking because I can hear them very clearly. The battery life is also pretty poor for me as well. I don't use ANC so I get better battery life but these weren't great for me and the right bud ran down way faster than the left one. A few days later, I was watching a YouTube video and my audio just went away even though the buds are connected. I restarted everything and still no sound. I tried them again today and again I have no sound. I just got a bad pair of these and need to either return and get another set or go with a different earbud all together. These ear buds are not bad by any means, I just got a faulty set.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoshT,

      While we are glad that you are satisfied with the overall sound quality and optimized ambient sound mode of our LinkBuds S, we are really sorry if you had encountered an issue with the Bluetooth connection, LDAC codec playback, and audio issue with these headphones. We are also sorry if its battery life didn't live up to your expectations. This is definitely not the experience we were hoping you would have.

      If you still have the unit, we'd like to help you isolate and fix the problem. For your Bluetooth connection issue, the communication between the devices will be poor if there is an obstruction between the unit and the connected device. The following article may help solve this problem:
      https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00097458

      For LDAC, to play audio with the LDAC codec on the LinkBuds S, you need a Bluetooth® playback device that supports LDAC. For more details, please visit the link below:
      https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00264224

      For the battery life, usage hours may be different from the time described on the link below depending on the settings for the headset functions & usage conditions. The same goes with the speed of energy consumption for the rechargeable battery between the left and right units. This also depends on the settings for the headset functions and usage conditions.
      https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000539655.html
      https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541590.html?search=available

      Note:
      Either side of the headphones can work as the main unit, and the main unit consumes more power than the other side. Because of this, the remaining battery level may vary between left and right. This is not a malfunction.

      And lastly, for your audio issue, please follow the troubleshooting steps using the article below to isolate the problem:
      https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00229323

      And as a general recommendation, if you haven't tried yet, we recommend updating its firmware to the latest version. The firmware update improves the functionality and features of the headphones. It also provides fixes to any performance issues that you are encountering.
      https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/downloads

      If there's something we can do to help or you may need more information/technical assistance, please feel free to email us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      We value you, and thank you so much for choosing Sony.

      Best regards,

      Romeo
      Sony Social Support Sony_US

  • Rated 3 out of 5 stars

    Good but not gym proof

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for the gym, sound quality was amazing. Problem was between the sweat and design it made the fit always for me needing to adjust these earbuds for me so I got over top headphones instead.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnthonyE, Thank you for your review. The WH-1000XM5 are beautifully finished in newly developed soft fit leather. For intense workouts, we suggest our headphones specifically designed for that task. Check out our WF-C500s and the WF-1000XM4s.

      Regards,
      Carl Sony_US

  • Rated 4 out of 5 stars

    Great earbuds with a few flaws

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great product. Super light and comfortable to wear. Battery life and connectivity could be better at times

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alittle less intuitive than spme other devices i have had in the past but i like the product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Stevent,
      Great! We're glad that you appreciate the quality and performance of our WFLS900N. Thank you for choosing Sony! Enjoy!- Marco Sony_US

  • Rated 5 out of 5 stars

    Great Value and Comfort

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit great and sound good. The active noise cancelling while working out, so I can be aware of surroundings, is really worth it. Definitely glad I went with these over other significantly more expensive earbuds.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidW We're glad that you are happy with your purchase. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Noice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked these up for myself after buying a pair for my girlfriend. Pretty solid earbuds, audio quality and noise cancellation are great. The sound passthrough is useful as well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yvinter,

      You made the right choice! We're glad that you are enjoying the sound quality and noise canceling function of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Excellent design and sound quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit options. Excellent design and sound quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NobleOne, Thank you for the great review! We're very pleased to hear you like the good fit, excellent design, and sound quality of your Linkbuds S. Thanks for choosing Sony! -Sam Sony_US