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Customer Ratings & Reviews

Your price for this item is $128.00

Customer reviews

Rating 4.2 out of 5 stars with 933 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 933 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great noise canceling

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise canceling overall and great open ear mode, too. Genuinely would recommend if you are anti-social and eant goos sound quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamSharp,

      You made the right choice! We're glad that you like the noise canceling function, design, and sound quality of the LinkBuds S. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is that the battery life could be improved

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertO We appreciate your feedback regarding the battery and we'll make sure to pass this a a relevant team. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony! Erin Sony_US

  • Rated 4 out of 5 stars

    Simplicity always the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy use, simple nothing fancy, good sound system, very clear sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RamonT,

      You made the right choice! We're glad that you like the design, sound quality, and user-friendly functions of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 3 out of 5 stars

    not worth what i paid for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On a full charge, battery isn't great. Sound quality is good. Sometimes have trouble connecting to my phone.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kevin, Thank you for sharing your feedback on the Sony Linkbuds S. While we're glad you like the good sound quality, we regret to hear about the battery and connectivity issues you're experiencing. For optimal performance, ensure your device has the latest firmware update, which can improve battery management and connectivity stability. Also, if the available operating time is short, the battery power does not last long, please follow this link to isolate the issue:

      https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541590.html?search=battery

      For connectivity issues, please follow the troubleshooting steps on this link: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537649.html

      If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Sam Sony_US

  • Rated 4 out of 5 stars

    Kid thievary.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great until my kid lost his and took mine. Just bought another pair.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamB, Amazing! We're glad that you are enjoying the sound quality and fit of the LinkBuds S. The Sony LinkBuds S offer premium noise canceling to help you focus on your favorite playlist or podcast. They have Precise Voice Pickup Technology that optimally controls microphones on the outside and inside of the earbud, and advanced audio signal processing, conversations are ultra-clear, even in noisy environments. LinkBuds S also supports High-Resolution Audio Wireless thanks to LDAC, our industry-adopted audio coding technology. Thank you for choosing Sony! -Craig Sony_US

  • Rated 3 out of 5 stars

    Improvement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It needs improvement on phone calls, the other caller couldn’t hear me very well on a phone call.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HilarioA, We appreciate your feedback and understand how important clear call quality is with your Sony LinkBuds S earbuds. Depending on the caller’s voice and surrounding noise levels, the headset’s audio processing may sometimes affect call clarity. To improve call performance, please refer to this guide for troubleshooting steps: helpguide.sony.net/mdr/2982/v1/en/contents/TP1001612420.html?search=call. Additionally, we recommend checking for a firmware update, as updates often enhance performance and resolve certain issues: sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-c510/software/00346578. We hope this helps, and we truly appreciate your input! If the problem persists after trying these steps, we recommend reaching out to our product support team via phone call at 239-245-6354 or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US Hours of Operation: Monday - Friday 9:00 am - 9:00 pm ET Saturday - Sunday 10:00 am - 8:00 pm ET Best, Maria Sony_US

  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good for the price. They sound great and charge quickly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Matt, Thanks for the positive feedback. Good to know that you like the incredible sound quality, fast charging feature and overall performance of the headphones. These headphones are well built, robust and easy to wear for long periods. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thank you for choosing Sony! -Jess Sony_US

  • Rated 3 out of 5 stars

    I like it but....

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for wireless buds I have 3 different brand and wanted another one after checking several reviews on you tube and websites I make the decision to buy it. I like the earbuds it was what I was looking for. Excellent size , great noise cancellation the weight was perfect but the sound just was disappointed it was too good to be true. I tried to fall in love with them to see if can keep them but I can't. I just returned it to the store.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BJorge,

      Thank you for your review. While we are pleased that you are satisfied with the small & lightweight design and industry-leading noise canceling function of our LinkBuds S, we are so sorry if its sound quality didn't live up to your expectations and that it had to be returned. This is definitely not the experience we wanted you to have. For issue with the sound quality, the following articles might help solve this problem:
      https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537646.html
      https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537742.html

      We truly appreciate you and we are hoping that you will consider Sony again in your future purchase.

      Sincerely,

      Romeo
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Quality product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, my son needed these to help with school homework. They were super easy to set up and instructions were clear. Definitely recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CatherineA,

      You made the right choice! We're glad that your son is having an easy time using these headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. They have amazing sound and a fantastic ambient setting, which is great for someone who works out doors

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Aaron,

      Thank you for the purchase! We're happy to hear that you love the sound quality and ambient of the headphones. Thank you for choosing Sony!

      -David Sony_US

  • Rated 3 out of 5 stars

    Noise canceling isnt that great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can still hear everything. Bought purposefully for noise canceling to speak with my husband who is on deployment and still have a very hard time hearing him. Kind of disappointed but they work to speak on so at least i can be hands free.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Daro1533,

      Thanks for commenting, and we are sorry if the noise canceling of our LinkBuds S didn't live up to your expectations. The noise canceling function of these headphones are effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. When the Adaptive Sound Control on the “Sony | Headphones Connect” app is turned on, the wearer's actions, like walking or running, are detected. The noise canceling function is automatically adjusted and the Ambient Sound Mode may be activated according to these actions. To make the most of the noise canceling function, turn off the Adaptive Sound Control, and try to turn on the noise canceling function manually when you need it. Additionally, the following articles may help you improve your overall noise canceling experience:
      https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537734.html
      https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00278108

      I hope this helps.

      With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

      Should you need more information/technical assistance, please feel free to email us at socialsupport@am.sony.com with the following details and we'll be more than happy to assist you.

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      We value you, and thank you for choosing Sony!

      Best regards,

      Romeo
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regular earbuds, resonable price, sound is clear, comfortable eartips

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SimonD,

      Awesome! Thank you for the purchase and we're glad to hear that you like the clear sound quality and price point of the headphones. With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thank you for choosing Sony!

      -David Sony_US

  • Rated 1 out of 5 stars

    Just don't.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money and dont buy these, little after a year of owning them the battery of the right earbud went bad and it would not hold charge and it would die in less than 10 minutes of being used, the left earbud seems to be fine but it cannot even be used if the other one is dead.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Pair of Earbuds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit even for my small ears. Snug and near flush. Never fall out during workouts, runs or bike rides. And sound quality and customization within the app make them worlds more enjoyable to have than my previous Air Pod Pro's.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CharlesS,

      Awesome! Thank you for the perfect star review! We are happy that you are enjoying the amazing sound quality and superb performance of your new LinkBuds S. We also appreciate your good feedback with the very comfortable fit design of these headphones.

      With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

      Thank you for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 4 out of 5 stars

    Good Sony earbuds

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sony link buds great quality earbuds and sound and transparency very good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cesar,

      Amazing! We are so happy to know that you are well pleased with the incredible sound quality, fantastic ambient sound feature, and superb performance of the LinkBuds S. With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

      Thank you for your sharing your awesome experience with our LinkBuds S and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    All-around great headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones provide exceptional audio quality and remarkable comfort, making them an ideal choice for discerning listeners.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OwenR,

      Amazing! We're glad that you are enjoying the sound quality and comfort of the LinkBuds S. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with this product the first 4 weeks , After that it started disconnecting issues with battery and connectivity made it hard for me to enjoy this product . I ended up returning it (malfunction)

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello PedroS,
      While we are happy that are enjoying your Sony LinkBuds S, we're sorry to hear that after a month of using it, you encountered some battery and connectivity issues. Please know that we have troubleshooting steps to fix the issues you've mentioned and are available on the Help Guide.

      Online Help Guide
      https://helpguide.sony.net/mdr/linkbudss/v1/en/index.html

      It is unfortunate that we can no longer help you troubleshoot your problem. We are optimistic that you will consider Sony again in your future purchases.

      Regards,
      Marco Sony_US

  • Rated 2 out of 5 stars

    Good, but risk of ear pain

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life and the sound's ok. The ANC could use some work, but that's expected with earbuds. I had connection issues, and they say to make sure your phone is in your right pocket. Really? Why's that a big deal? The main issue is that 9 months after purchasing, the earbuds randomly make a loud, high-pitched screeching noise that doesn't go away unless you put them back into the case.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JustSomeGuy,

      Thank you for reaching out to us with your concerns. We sincerely apologize for the inconvenience you're experiencing with your Sony LinkBuds S. This is not the experience we strive for, and we’re committed to helping you resolve these issues.

      To address the connection problems, we recommend following the troubleshooting steps outlined in this guide: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537649.html.

      For assistance with any random noises, you may find the following resources helpful:
      https://www.sony.com/electronics/support/articles/00278105?utm_source
      https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541617.html

      We hope these steps enhance your experience with your LinkBuds S.

      If you need further assistance or have additional concerns, may we contact you directly? If so, please email the following information to socialsupport@am.sony.com. Apologies if you've already shared this information with customer service — we just want to ensure we have your most accurate details:

      Full Name:
      Username:
      Telephone Number:
      Additional Information regarding your experience with the LinkBuds S.

      Thank you for your patience, and we look forward to resolving this issue promptly!

      Sincerely,
      Maria Sony_US

  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect side easy to use but battery life is to short

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Elmackal We're glad that you like the ease of use. We also appreciate your feedback with regards to the battery life. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Win

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most comfortable ear buds I've had. They never fall out. The only thing a would improve is the distance from the device . Have to be pretty close for it to not loss the signal

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's perfect, BarbaraL! We're happy that you are happy with your earbuds. These headphones are well built, robust and easy to wear for long periods. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. We appreciate your feedback about the range. This can help us improve our products in the future. Thanks for choosing Sony! -Craig Sony_US