Customer Ratings & Reviews

Hi khoasonyXB43,

Thanks for commenting. We truly appreciate your input with the battery life of our LinkBuds S. We are sorry if you are encountering an intermittent issue with the Bluetooth connectivity. The LinkBuds S are designed to provide reliable and stable connectivity during various activities. However, certain factors such as distance, signal interference, and the environment can affect the connection. If you haven't yet, please perform our suggested troubleshooting steps on this article and see if it resolves the problem:
Sound skips when using the headphones (LinkBuds S) - https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00278106

As for the battery life, usage hours may be different from the time described on the links below depending on the settings for the headset functions & usage conditions. The same goes with the speed of energy consumption for the rechargeable battery between the left and right units. This also depends on the settings for the headset functions and usage conditions.
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000539655.html
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541590.html?search=available

Note:
Either side of the headphones can work as the main unit, and the main unit consumes more power than the other side. Because of this, the remaining battery level may vary between left and right. This is not a malfunction.

I hope this helps.

With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

Should you need more information/technical assistance, please feel free to email us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:

Thank you so much for choosing Sony!

Best regards,

Romeo
Sony Social Support

Hi spendmoney Great! We're happy to hear that you're enjoying your new LinkBuds S. Thank you so much for choosing Sony. Erin

Hi VirginiaS,

You made the right choice! It's great that you were assisted professionally. The Sony LinkBuds S offer premium noise canceling to help you focus on your favorite playlist or podcast. They have Precise Voice Pickup Technology that optimally controls microphones on the outside and inside of the earbud, and advanced audio signal processing, conversations are ultra-clear, even in noisy environments. LinkBuds S also supports High-Resolution Audio Wireless thanks to LDAC, our industry-adopted audio coding technology. Thank you for choosing Sony!

-Ralph

Hi MichaelL, Excellent! We're very happy to hear you like the compact size, comfortable fit, and fantastic sound quality of your Sony Linkbuds S. The LinkBuds S provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. Thank you for choosing Sony! -Sam

Hi AlexC, Awesome! Good to know you like comfortable fit and the option to just use one unit by itself. With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thank you for choosing Sony! -Sam

Hi Hw19, Thank you so much for such a detailed review, and we are so pleased to hear your husband likes his new LinkBuds S! At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the LinkBuds S. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thank you for choosing Sony! -Jess

Hi Jimmie,

Thanks for sharing your review and experience with the LinkBuds S. We're glad that you like the noise canceling function of the headphones. Your feedback about the battery life and using one earbud is greatly appreciated. You can use either the left or right earbud at a time. Depending on the headset unit you are wearing, some functions may not be available in the factory settings. In this case, you can change the function assignments to the touch sensors using the “Sony | Headphones Connect” app. You may find this link helpful:

https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000539672.html

For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Headphones Connect app).

Please note that usage hours may vary depending on the settings and usage conditions. You may refer to this link for more information:

https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000447703.html

You may also find the troubleshooting steps on this link helpful:

https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000765297.html

Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

Sincerely,
-Ralph

Hi Nicole,

Perfect! We're thrilled that you are enjoying the sound quality, fit, and noise canceling function of the LinkBuds S. Thank you for choosing Sony!

-Ralph

Amazing, Musiclover! We are thrilled that you are satisfied with the small & lightweight for all-day comfort design, amazing sound quality, and superb performance of the LinkBuds S.

With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

Thank you so much for 4-star review and for choosing Sony!

- Romeo

Hi Jose, We're glad that you are enjoying your LinkBuds S. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony! Erin

Hi DreadLobster, Thank you for the positive review! We're glad to hear that you like the fantastic sound quality, excellent noise canceling, and tons of available features using the Sony Headphones Connect app with your new Sony Linkbuds S. Thanks for choosing Sony! -Sam

Hi ReBean,

Perfect! We're thrilled that you are enjoying the noise canceling function and sound quality of the LinkBuds S. Thank you for choosing Sony!

-Ralph

Hi Ughhhh,

Perfect! We're glad that you are enjoying the noise canceling function, comfort, and fit of the LinkBuds S. Thank you for choosing Sony!

-Ralph

Hi Lulu, We are glad that you are enjoying our all-new LinkBuds S. The Linkbuds S are the world’s smallest and lightest, noise cancelling, Hi-Res truly wireless headphones. This combines a shape that perfectly matches the human ear with an ergonomic design for a more stable fit. With Precise Voice Pickup Technology that optimally controls microphones on the outside and inside of the earbud, and advanced audio signal processing, conversations are ultra-clear, even in noisy environments. The LinkBuds S feature an IPX4 splash-proof and sweat-proof design, Adaptive Sound Control, a a smart function that senses where you are and what you’re doing, then adjusts ambient sound settings for the ideal listening experience. Your LinkBuds S are designed for both style and environmental consciousness. Thanks for choosing Sony. Erin

Hi Sharpnavigator,

That's fantastic! We are so happy to know that you are having an enjoyable listening experience with the LinkBuds S. With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

Thank you very much for recommending our LinkBuds S and for choosing Sony!

- Romeo

Hi audiosoup, thanks for choosing and purchasing our product. We're glad you like the battery life and noise canceling feature of our LinkBuds S. We're sorry to hear that you have an issue with the sound level of your SONY unit. Please isolate the issue by following this link:

https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537742.html

If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

Link your worlds as LinkBuds S switch seamlessly between superlative noise canceling and natural ambient sound. Smart features and settings learn from your behavior and automatically adjust sound settings to provide the right sound for the moment. With an IPX4 water resistance rating, splashes and sweat won’t stop these Sony earbuds so you can keep on moving to the music. A newly developed 5mm driver unit, featuring a high-compliance diaphragm, helps keep the LinkBuds S small while driving your music with rich low frequency bass sound. Sony’s Integrated Processor V1 improves noise cancellation, enhances sound quality, and reduces distortion. Thank you for choosing SONY. ~Earl


~Earl

Hi Bluejay, we're glad you are enjoying your new LinkBuds. Link your worlds as LinkBuds S switch seamlessly between superlative noise canceling and natural ambient sound. Smart features and settings learn from your behavior and automatically adjust sound settings to provide the right sound for the moment. With an IPX4 water resistance rating, splashes and sweat won’t stop these Sony earbuds so you can keep on moving to the music. A newly developed 5mm driver unit, featuring a high-compliance diaphragm, helps keep the LinkBuds S small while driving your music with rich low frequency bass sound. Sony’s Integrated Processor V1 improves noise cancellation, enhances sound quality, and reduces distortion. Thank you for choosing SONY. ~Earl

Hi JamesA, Thanks for the 5-star rating! We're truly glad you like the comfort of these earbuds and that they fit perfectly in your ears. Glad to hear these earbuds also deliver amazing sound quality. IT sounds like we hit the mark with the LinkBuds S. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thank you for choosing Sony! -Jess

Hi Zafar,

Great! We're glad that you like the sound quality and fit of the LinkBuds S. Thank you for choosing Sony!

-Ralph

Hi JoshI,

Fantastic! We are so happy to know your satisfaction with the amazing performance of your LinkBuds S. With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

Thank you for your purchase and for choosing Sony!

- Romeo