Customer Ratings & Reviews

Hi WyattM,

Thanks for sharing your review and experience with the Sony LinkBuds S. We're glad that you like the sound quality of the headphones. It's unfortunate that you are experiencing a loud noise when using the headphones. For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Headphones Connect app).

Some devices that emit ultrasonic sound waves designed to repel rodents may occasionally be installed at the entrances of commercial facilities or subway stations. Near such devices, the ultrasonic sound waves may cause noise or unusual sound to be heard from the headset. Leave the place where the noise or unusual sound is heard or turn off the noise canceling function/Ambient Sound Mode from the “Sony | Headphones Connect” app.

You may also find the troubleshooting steps on this link helpful:

https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541617.html

Hope this helps. If still not resolved or you need further assistance, please email the below information to socialsupport@am.sony.com.

Name:
Username:
Model Number:
Issue:
Telephone Number:

Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

Sincerely,
-Ralph

Hi JhoannaS,

Thank you for the review and we do apologize for the inconvenience. The battery performance of the headphones will depend on how you use it.. Also, if you turn on the following functions like Noise canceling function/Ambient Sound Mode, Speak-to-Chat, Equalizer and etc. It is possible that the battery power will not last long. Check this link for the available operating time of the unit.

https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000539655.html

If you need further assistance, please email us at socialsupport@am.sony.com with the following details:

Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:

Regards,
David

Hi DanielL,

Amazing! We're thrilled that you are enjoying the sound quality and noise canceling function of the LinkBuds S. Thank you for choosing Sony!

-Ralph

Hi LisaB,

You made the right choice upgrading to the Sony LinkBuds S! The Sony LinkBuds S offer premium noise canceling to help you focus on your favorite playlist or podcast. They have Precise Voice Pickup Technology that optimally controls microphones on the outside and inside of the earbud, and advanced audio signal processing, conversations are ultra-clear, even in noisy environments. LinkBuds S also supports High-Resolution Audio Wireless thanks to LDAC, our industry-adopted audio coding technology. Thank you for choosing Sony!

-Ralph

Fantastic, Tweeper! We are happy to know that you are enjoying the superb performance of your new LinkBuds S. We are also delighted that you are satisfied with the benefits and improvements of the latest firmware update.

With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

Thank you for the perfect star review and for choosing Sony!

- Romeo

Hi Ajcorleone,
Awesome! We're glad that you like the lightweight design, comfort and sound quality of your new Sony - LinkBuds S True Wireless Noise Canceling Earbuds. Enjoy listening to your favorite music. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thank you for choosing Sony! - Marco

Hi Feiona Amazing! We're glad that you are enjoying the noise canceling function of your headphones. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony! Erin

Hi Smoothmusic, Amazing! We're thrilled you like the great sound quality and punchy bass of your new Sony Linkbuds S. To ensure a comfortable and stable fit, please change the earbud tips to ones that fit more snugly in your ears. When changing the earbud tips, try the earbud tip sizes in order from the larger ones to the smaller ones. The size of the left and right earbud tips may be different. Hope this helps!

The LinkBuds S provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. Thank you for choosing Sony! -Sam

Hi Eric, we're glad you like the ease of setup and sound quality of our product. Link your worlds as LinkBuds S switch seamlessly between superlative noise canceling and natural ambient sound. Smart features and settings learn from your behavior and automatically adjust sound settings to provide the right sound for the moment. With an IPX4 water resistance rating, splashes and sweat won’t stop these Sony earbuds so you can keep on moving to the music. A newly developed 5mm driver unit, featuring a high-compliance diaphragm, helps keep the LinkBuds S small while driving your music with rich low frequency bass sound. Sony’s Integrated Processor V1 improves noise cancellation, enhances sound quality, and reduces distortion. We appreciate the recommendation and thank you for choosing Sony! ~Earl

Hi JodiM,

You made the right choice with the Sony LinkBuds! We're thrilled that you are enjoying these amazing headphones. Thank you for choosing Sony!

-Ralph

Hi ZobairM,

That's amazing! We are truly happy to know your satisfaction with the incredible sound quality and very comfortable fit design of our LinkBuds S.

With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

Thank you so much for the perfect star review and for choosing Sony!

- Romeo

Hi MikeC,

We're extremely pleased to hear our LinkBuds S Truly Wireless Noise Canceling Earbuds meets your needs, and it exceeded your expectations! It's good to know you are enjoying all the features and overall audio quality. The LinkBuds S do not support Multipoint Connection, but it can be paired with multiple devices (up to 8)—though it can play audio from only 1 paired device at a time. For additional details regarding multipoint connection, refer to the LinkBuds S Help Guide links below:

https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000538492.html
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537694.html

Link your worlds as LinkBuds S switch seamlessly between superlative noise canceling and natural ambient sound. Smart features and settings learn from your behavior and automatically adjust sound settings to provide the right sound for the moment. Sony’s Integrated Processor V1 improves noise cancellation, enhances sound quality, and reduces distortion. Plus, you can get 6 hour long battery with noise canceling, IPX4 water resistance, and with Quick Access, you can configure these wireless earbuds to resume Spotify music playback or Endel personalized soundscapes with two or three taps – no need to touch your smartphone. Thanks for sharing your feedback and for choosing Sony! -Jess

Hi ChiekoO,

Great! We're glad that you like the charging case and user-friendly functions of the LinkBuds S. The Sony LinkBuds S offer premium noise canceling to help you focus on your favorite playlist or podcast. They have Precise Voice Pickup Technology that optimally controls microphones on the outside and inside of the earbud, and advanced audio signal processing, conversations are ultra-clear, even in noisy environments. LinkBuds S also supports High-Resolution Audio Wireless thanks to LDAC, our industry-adopted audio coding technology. Thank you for choosing Sony!

-Ralph

Thanks for commenting, DanielM!

We are extremely pleased to know your satisfaction with the incredible noise canceling feature of the LinkBuds S. We are sorry if you are experiencing some audio issues. This is certainly not the experience we were hoping you would have. To troubleshoot unwanted noise and to hopefully fix this kind of problem, please refer to our suggested troubleshooting steps on this article:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00278105

I hope this helps.

With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

Should you need more information/technical assistance, please feel free to email us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:

Tnd thank you so much for choosing Sony!

Best regards,

Romeo
Sony Social Support

Hi Heibella,

Fabulous! You've definitely made a great choice! We are extremely pleased to hear your satisfaction with the superb quality and reasonable price of our LinkBuds S. I'm sure that your daughter will love the amazing performance of these headphones. With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

Thanks for choosing Sony!

- Romeo

Hi ErickM,

Great! We're thrilled that you are enjoying the sound quality of the LinkBuds S. The Sony LinkBuds S offer premium noise canceling to help you focus on your favorite playlist or podcast. They have Precise Voice Pickup Technology that optimally controls microphones on the outside and inside of the earbud, and advanced audio signal processing, conversations are ultra-clear, even in noisy environments. LinkBuds S also supports High-Resolution Audio Wireless thanks to LDAC, our industry-adopted audio coding technology. Thank you for choosing Sony!

-Ralph

Hi BurlB, Thank you so much for the 5-star rating! Glad to hear that you are enjoying your new linkbuds! Link your worlds as LinkBuds S switch seamlessly between superlative noise canceling and natural ambient sound. Smart features and settings learn from your behavior and automatically adjust sound settings to provide the right sound for the moment. Thank you for choosing Sony! -Carl

Good day, Soura!
That's great! Thank you for your purchase for sharing your thoughts about our Sony LinkBuds S Earbuds. We're truly happy that you are amazed with the audio and over-all quality of your Sony LinkBuds S as well as the fair price. With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thank you for choosing Sony! - Marco

Hi DesmondA,

Great! We're thrilled that you like the sound quality and dedicated app (Sony Headphones Connect) of the headphones. The Sony LinkBuds S offer premium noise canceling to help you focus on your favorite playlist or podcast. They have Precise Voice Pickup Technology that optimally controls microphones on the outside and inside of the earbud, and advanced audio signal processing, conversations are ultra-clear, even in noisy environments. LinkBuds S also supports High-Resolution Audio Wireless thanks to LDAC, our industry-adopted audio coding technology. Thank you for choosing Sony!

-Ralph

Hi Anuu,
Thank you for sharing your great experience with us! We're glad to hear your satisfaction with the amazing noise canceling features of your Sony LinkBuds S. With these True wireless earbuds, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony! - Kris