Customer Ratings & Reviews

Hi Nothinghere, Thank you for the feedback on your experience with the Sony Linkbuds S. While we're glad you like the great sound quality, we regret to hear about the connectivity issues you've had with the unit and it had to be returned. This is definitely not the news that we would like to hear. For connectivity issues, please make sure to Set the headset to “Priority on stable connection”. For details, please refer to this link: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000539673.html

I hope you consider our Sony products in the future. Thank you for sharing your feedback. -Sam

Hi Dustyroads,
Nice! We're glad that you are amazed by the sound quality of our Sony - LinkBuds S True Wireless Noise Canceling Earbuds and how it perfectly fits your ears. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thank you for choosing Sony! - Marco

Hi MichaelM,

Awesome! We are thrilled to know that you are satisfied with the exceptional quality and reasonable price of the LinkBuds S. With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

Thank you very much for your purchase and for choosing Sony!

- Romeo

Hi Stepwillcho,

Fantastic! We are so happy to know your satisfaction with our LinkBuds S. We greatly appreciate your recommendation. With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

Thank you very much for the perfect star review and for choosing Sony!

- Romeo

Hi KAH5, That's nice! We're delighted to hear that your new Sony WFLS900N/B LinkBuds S fits well to your ear. Also, we're happy that you like the equalizer settings wherein you can tune your earbuds to your liking and wear it all day without hurting your ears. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony! Enjoy! -Craig

Hi Joes Fantastic! We're glad that you are enjoying your new headphones. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony! Erin

Hi DjDurag,
Thank you for such a great review and recommendation! We're glad to hear to hear your enjoyable experience with the incredible sound quality of the WFLS900N. With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thank you for choosing Sony! - Kris

Hi RobertB,

We're glad that you like the sound quality and noise canceling function of the headphones. It's unfortunate the you are not satisfied with the fit of the LinkBuds S and one side is no longer working. For optimum fit and comfort, make sure that you are wearing the headphones properly. You may refer to this link for more information:

https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000536462.html

For issues that you are experiencing with one earbud, reset and initialize the headset. You may refer to the steps on these links:

https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541613.html
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541614.html

Hope this helps. If still not resolved or you need further assistance, please email us at socialsupport@am.sony.com with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

Sincerely,
-Ralph

Hi there,

Thanks for commenting! We are truly delighted to hear your satisfaction with amazing sound quality of our LinkBuds S. With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

Thank so much for your purchase and for choosing Sony!

- Romeo

Hi ScottL, Awesome! We are so glad to hear that you are happy with your new LinkBuds S! Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thank you very much for your purchase and for choosing Sony! -Carl

Hi Mstjo, We're happy to hear that you are enjoying the sound quality. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony! Erin

Wonderful, SSAHA! With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thank you for choosing Sony! -Craig

Hello MattyIce16, We are glad that you are comfortable wearing your new Sony LinkBuds S and that you like their sound quality and noise canceling feature. Our LinkBuds S offer premium noise canceling to help you focus on your favorite playlist or podcast. They have Precise Voice Pickup Technology that optimally controls microphones on the outside and inside of the earbud, and advanced audio signal processing, conversations are ultra-clear, even in noisy environments. LinkBuds S also supports High-Resolution Audio Wireless thanks to LDAC, our industry-adopted audio coding technology. Thank you for choosing Sony! Vincent

Hi JoseG, Fantastic! We're glad that you like the sound and noise canceling function. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony! Erin

Hi AndreB,

Thanks for commenting. We are sorry if the sound quality of our LinkBuds S didn't live up to your expectations. This is definitely not the news that we would like to hear. Sound quality usually differs from the source's signal and content that is playing. For low sound quality issue with our LinkBuds S, we always recommend following the troubleshooting steps on this article:
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537646.html

Should you need more technical assistance/information, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:

I hope this helps, and thank you so much for choosing Sony.

Best regards,

Romeo
Sony Social Support

Hi Jorge, amazing! We're glad you like our Linkbuds! With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony! ~Earl

Hi Pablo, Thank you for the 5-star rating! We're delighted to hear you are enjoying the exceptional audio quality and you appreciate the compact design of these earbuds. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thank you so much for choosing Sony! -Jess

Hi MarceloM,
Truly amazing! We're thrilled to hear that you amazed by the noise canceling feature of our Sony - LinkBuds S True Wireless Noise Canceling Earbuds. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! - Marco

Hello Casualshopper, We are thrilled to hear that your son loves how clear his Sony earbuds sound. Our LinkBuds S offer premium noise canceling to help him focus on his favorite playlist or podcast. They have Precise Voice Pickup Technology that optimally controls microphones on the outside and inside of the earbud, and advanced audio signal processing, conversations are ultra-clear, even in noisy environments. LinkBuds S also supports High-Resolution Audio Wireless thanks to LDAC, our industry-adopted audio coding technology. Thank you for trusting Sony! Vincent

Hi RamiroM, Amazing! You've made an excellent choice! We are truly happy to hear you are very satisfied purchase and you are enjoying its exceptional audio quality and overall features. It sounds like we hit the mark with the LinkBuds S. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thank you so much for the 5-star rating and for choosing Sony! -Jess