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Customer Ratings & Reviews

Your price for this item is $128.00

Customer reviews

Rating 4.2 out of 5 stars with 933 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 933 reviews
  • Rated 5 out of 5 stars

    Great Earbuds!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds ever! Because of the noise cancelling features, these are great for work, working out, or just listening to YouTube videos in my down time. Worth every penny!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user418237,

      You made the right choice! We're glad that you are enjoying the noise canceling function of the headphones. The Sony LinkBuds S offer premium noise canceling to help you focus on your favorite playlist or podcast. They have Precise Voice Pickup Technology that optimally controls microphones on the outside and inside of the earbud, and advanced audio signal processing, conversations are ultra-clear, even in noisy environments. LinkBuds S also supports High-Resolution Audio Wireless thanks to LDAC, our industry-adopted audio coding technology. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    G

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this headphones sound is good noise cancellation is best

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GurveerS, awesome! we're glad you like the sound quality and noise canceling feature of our product! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    SONY Products

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were purchased for my son, the creator of habit. He loves music and instantly fell in love with the comfort and sound surrounded by the design these buds offer. Thank you!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StephanieT, we're glad you like our product! The Linkbuds S are the world’s smallest and lightest, noise cancelling, Hi-Res truly wireless headphones. This combines a shape that perfectly matches the human ear with an ergonomic design for a more stable fit. With Precise Voice Pickup Technology that optimally controls microphones on the outside and inside of the earbud, and advanced audio signal processing, conversations are ultra-clear, even in noisy environments. The LinkBuds S feature an IPX4 splash-proof and sweat-proof design, Adaptive Sound Control, a a smart function that senses where you are and what you’re doing, then adjusts ambient sound settings for the ideal listening experience. Your LinkBuds S are designed for both style and environmental consciousness. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 1 out of 5 stars

    Punished for getting them as a gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this product as a gift. The battery life was great for about 6 months, then they stopped working after using for 3 to 4 minutes at a time. Sony refused to honor the warranty without receipt and said if I could not get the receipt from my friend it didn't matter of they don't work, there is no return. If you do buy them, keep the receipt or they won't help you either!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelC, thank you for reaching out. We are sorry to hear about the issue you've encountered. This is definitely not the news we'd like to hear from you. We'd love to help you troubleshoot your problem and turn your experience around. May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com.
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      BBY Username:
      Telephone Number:
      Case Number:
      Additional Information regarding your experience with the LinkBuds S:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Sincerely,
      Erin Sony_US

  • Rated 1 out of 5 stars

    Severe Battery Drainage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Until recently, I found the Sony Linkbuds S earbuds to be decent. However, I've experienced some frustrating issues with the left earbud turning off unexpectedly. It sometimes restarts after a few taps or when placed back in the charging case. About a month ago, the left earbud's battery began draining rapidly, lasting less than 20 minutes per charge. I attempted two factory resets but saw no improvement. I reached out to Sony's customer service, including a conversation with a supervisor. Unfortunately, they seemed more focused on informing me that the earbuds were past the one-year warranty than on providing any potential solutions. The supervisor showed little concern that these earbuds are less than two years old and cost over $150. It appears that Sony is willing to manufacture earbuds with a lifespan of under two years. While your experience may vary, I question why anyone would take the risk with these earbuds when other brands are available that don't have this known issue.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JimC, We are sorry to hear about what happened with your Sony LinkBuds S. We would like to get in touch with you and provide assistance with your headphones.

      May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Username:
      Telephone Number:
      Model Number:
      Issue:
      Case ID:

      Regards,
      Carl Sony_US

  • Rated 5 out of 5 stars

    Best earbuds I've tried so far

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling works perfectly, ideal for noisy urban environment

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi rflg854728,

      Perfect! We're thrilled that you are enjoying the noise canceling function of the LinkBuds S. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Pretty good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great in sound quality and fit. The noise canceling is pretty good as long as you make sure the earbuds are all the wasy is

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user710981,

      Fantastic! We are so happy to know your satisfaction with the superb performance of the LinkBuds S. With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Bud life

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds best that I have purchased. It’s great that it lets in ambient sound while you listen to music

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EricL,
      Great! We're glad that you like and appreciate our Sony - LinkBuds S True Wireless Noise Canceling Earbuds. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Good ear pieces

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Fits in your ear perfectly and sounds pretty clear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jenny,

      Amazing! We're glad that you like the fit and sound quality of the LinkBuds S. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great Earbuds, Worth the price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are great. They sound better than I though and they shipped with no complications.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user506287, We're glad that you are enjoying your LinkBuds S. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Great earbuds especially for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling is excellent. They are very comfortable and have good battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brocsail,
      That's nice to hear! Worth the price! We are glad that you like the audio quality, noise canceling feature, comfort and battery life of your new Sony LInkBuds S. With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thank you for choosing Sony! - Marco Sony_US

  • Rated 1 out of 5 stars

    Echo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    since my first generation echo buds died, i have bought several and of different brands and prices and still have not found a headphone that cancels noise like my echo. these sony are a joke at noise suppression and the worst i have ever reviewed. My echo batteries died after 2 years, and that's why I'm looking for others that eliminate the noise like I echo them, but after they don't exist I'll buy another echo. postscript: when you walk on the sidewalk and a car passes by on the street with the echoes, the noise is not heard.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Royo,

      It is unfortunate to know that the noise canceling function of our LinkBuds S didn't live up to your expectations. This is certainly not the news that we would like to hear. Please allow us to help you and turn this into a better experience.

      For the noise canceling, this function is usually effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. When the Adaptive Sound Control on the “Sony | Headphones Connect” app is turned on, the wearer's actions, like walking or running, are detected. The noise canceling function is automatically adjusted and the Ambient Sound Mode may be activated according to these actions. To make the most of the noise canceling function of these headphones, turn off the Adaptive Sound Control, and try to turn on the noise canceling function manually when you need it. Additionally, the following troubleshooting articles may help you improve your overall noise canceling experience:
      https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537734.html
      https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00278108
      https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00229342


      And as a general recommendation, if you haven't tried yet, we recommend updating its firmware to the latest version. The firmware update improves the functionality and features of the headphones. It also provides fixes to any performance issues that you are encountering.
      https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/downloads

      I hope this helps.

      If there's something we can do to help or you may need more information/technical assistance with our product, please feel free to email us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      We value you, and thank you for choosing Sony.

      Best regards,

      Romeo
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Love my buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and quality, fits perfectly in my ear without falling out during a workout.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi User11,

      Thank you for the purchase! We're glad to hear that you like the sound quality of the headphones. Link your worlds as LinkBuds S switch seamlessly between superlative noise canceling and natural ambient sound. Smart features and settings learn from your behavior and automatically adjust sound settings to provide the right sound for the moment. With an IPX4 water resistance rating, splashes and sweat won’t stop these Sony earbuds so you can keep on moving to the music. A newly developed 5mm driver unit, featuring a high-compliance diaphragm, helps keep the LinkBuds S small while driving your music with rich low frequency bass sound. Sony’s Integrated Processor V1 improves noise cancellation, enhances sound quality, and reduces distortion.Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and bass, better than original AirPods for the price it is.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Nick,
      That's nice to hear! We are truly happy that you like your new Sony LinkBuds S True Wireless Noise Canceling Earbuds for its good sound and bass quality. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Best Sony Has

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best Bluetooth headphones that Sony make. They are light and sound great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for sharing your amazing experience with the LinkBuds S, Junebug! We are extremely pleased it perfectly suits your needs.

      With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

      Thank you so much for commending our LinkBuds S and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Sony

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds. I love them. There sound is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tombkater, Awesome! We're glad that you are enjoying the audio quality. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Best EarPods ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound. I love it! I highly recommend this

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Roberto72, We are thrilled to hear that your Sony LinkBuds S are the best wireless in-ear headphones ever for you. Our LinkBuds S offer premium noise canceling to help you focus on your favorite playlist or podcast. They have Precise Voice Pickup Technology that optimally controls microphones on the outside and inside of the earbud, and advanced audio signal processing, conversations are ultra-clear, even in noisy environments. LinkBuds S also supports High-Resolution Audio Wireless thanks to LDAC, our industry-adopted audio coding technology. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Very good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goood. comfortable to use good sound practical duration

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Edwa, we're glad you like the comfort of our product! Link your worlds as LinkBuds S switch seamlessly between superlative noise canceling and natural ambient sound. Smart features and settings learn from your behavior and automatically adjust sound settings to provide the right sound for the moment. With an IPX4 water resistance rating, splashes and sweat won’t stop these Sony earbuds so you can keep on moving to the music. A newly developed 5mm driver unit, featuring a high-compliance diaphragm, helps keep the LinkBuds S small while driving your music with rich low frequency bass sound. Sony’s Integrated Processor V1 improves noise cancellation, enhances sound quality, and reduces distortion. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 2 out of 5 stars

    A regretful purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I asked for a studio quality headset. I knew what I wanted, but the salesman at Best Buy insisted that these were way better. I spent double the money for half the quality. I expected honestly and knowledge when speaking to the Best Buy staff. I was bamboozled and swindled. Not a good buy for that price.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JRocksteady88, We're sorry to hear that your Sony Linkbuds S did not live up to your expectations. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience. To ensure optimal listening experience, there are volume adjustment function, equalizer, and sound settings that you can fine-tune from the "Sony | Headphones Connect” app. Please refer to the link below for additional steps:

      https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537742.html
      https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537646.html

      If you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Sam Sony_US

  • Rated 3 out of 5 stars

    Sony

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    average Sony earbud, noise cancelling is good.....

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jacob,

      We're glad that you like the noise canceling function of the headphones. It's unfortunate that you are not completely satisfied with the headphones. We would like to know more about your review and turn your experience around. Please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      -Ralph Sony_US