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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1537 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers often highlight the great sound quality, comfortable fit, and good fit of the LinkBuds S True Wireless Noise Canceling Earbuds. Many appreciate the battery life, light weight, and portability. Some customers have noted connectivity issues. Others mention concerns about the volume and software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,537 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A+ quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to spend on some decent headphones instead of cheaper ones. These were well worth the purchase price. I wear mine when mowing my lawn and I can barely hear the mower when listening to music or a podcast.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SpectreArrow, perfect! You've certainly made a great choice! We're truly happy to know that you're satisfied with the amazing performance of your LinkBuds S. Thank you very much for your purchase and for choosing the best brand, Sony! - Romeo Sony_US

  • Rated 4 out of 5 stars

    powerful, but longevity concerns

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound quality and feature set is quite nice. Batter life was good enough to get me through half of a day at first. after 3 or so years, they have become quite finicky, straight up shutting off randomly or getting an early low battery warning, even though the app says 50+% remaining.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi sajackson,

      Thanks for sharing your review and experience with the LinkBuds S. We're glad that you like the sound quality and battery life of the headphones. It's unfortunate that the earbuds are no longer working properly. For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Sound Connect app). It is also recommended to charge both earbuds sufficiently. Resetting and initializing the headset may also help resolve the issue. Please refer to the steps on these links:

      https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541613.html

      https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541614.html

      Hope this helps. If still not resolved or you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Sincerely,
      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is incredible sound with in depth coverage. Compared to previous Sony buds having less connection issues

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has good sound, and fits well. Like the noise canceling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's fantastic, Garry! We are extremely pleased to know your satisfaction with the incredible sound quality, very comfortable fit design, and superb performance of our LinkBuds S. We are also delighted to hear you like the amazing noise canceling feature of these headphones.

      With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

      Thank you for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    First Pair of True Wireless Earbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my first pair of true wireless earbuds, and they are really good. I have been hesitant to buy wireless earbuds because of the size and weight, and these are small and light, and they stay in my ears really well. The Noise cancelling and "transparent mode" called ambient mode both work really well. I can use them for about 3 hours and have around 45% of battery using noise cancelling, which I feel is pretty good. The app is also pretty useful, and it has a lot of features that I don't use since I just use them while at work, and I sit at work almost all day. One thing that was concerning that I found a fix for was when I set them up I enabled google assistant, and it ended up draining the right bud way faster than the left, up to 20% sometimes. I turned it off, and now it is within 6% of each other at all times. The case charges the buds pretty quickly, although there are faster options for sure. I know I'll keep an eye on this line of buds, and hope they get a refresh in a year or 2.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MrWaSpo, We're glad that you are happy with your purchase. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    **Sony earbuds**

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great, and great. This the first pair of expensive earbuds that actually work with no problems that i bought. The active noise cancellation is freaking amazing and so futuristic. So these are so great that I told my daughter to throw away the earbuds she had and I gave her these. Im going to buy new earbuds.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Williamson,

      Thanks so much for this incredible review! It's great to hear that the LinkBuds S are the first expensive earbuds that have worked flawlessly for you.

      We love that you find the Active Noise Cancellation "freaking amazing" and "futuristic."—the earbuds technology was developed to be both powerful and effortless.

      The biggest compliment we can receive is that you loved them so much you gave them to your daughter and are getting another pair for yourself! Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. Sony_US

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Better than iPods, beats, and any other earbuds.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these sony s buds. I have an iPhone so I was worried about them having the ability to change the eq. And it does that and beyond. They also stay in my earsss which was a huge advantage for me. I say try these out for sure!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Tabz0523,
      Thanks for your recommendation and we are truly happy that you are pleased with the quality of our LinkBuds S earbuds. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sale item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them on sale and they are amazing. The app to adjust sound and customize these ear buds are finicky at times but in all its been a Surprise how great these are

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SengL, That's fantastic! Thank you for sharing such an excellent experience so far on using your new LinkBuds S. We're extremely pleased to hear you like the overall features of the unit. We are sorry you've been running into difficulty. Your feedback regarding the Sony Heaphones Connect app is extremely important to us and is very much appreciated. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thank you for choosing Sony! -Jess Sony_US

  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice pair of headphones! Only thing is that it has to be connected manually when switching devices.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlejandroA, Thank you for the positive review! We're delighted to hear that you're enjoying your new Sony Linkbuds S. Make sure to follow the steps on this link to seamlessly switch between devices: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000843201.html

      Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Hope this helps and thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great sound poor battery management....dont bother

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds is excellent, features are excellent, battery management - HUGE FAIL....does not wear down the battery evenly and this is just unacceptable. Had to return it after a week.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BetterLuckNextTime,

      While we're glad you like most of the features, we're sorry that you're having issues with your LinkBuds S and you you feel the battery power does not last long. The rate of battery consumption may vary between the left and right earbuds depending on the settings of various functions and the conditions of use. This is not a malfunction. Also, if you set the some functions (such as the Equalizer, DSEE Extreme, Noise canceling function/Ambient Sound Mode, Speak-to-Chat, Function to launch the voice assist function by your voice, Service Link, and Sound quality mode during Bluetooth playback: Priority on sound quality), the available operating time of the battery becomes short.

      If you run these settings at the same time, the available operating time of the battery becomes even shorter. For more information, we do have good information in this link if you feel the available operating time is short, the battery power does not last long: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541590.html

      We regret to hear that the unit had to be returned. We hope that you will shop Sony again in the future.
      Thank you for your feedback.

      Regards,
      Jess Sony_US

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good & Comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an ISO system and its connection improves over time.I use them at work and they are vey comfortable. Noise cancellation is not the best for me, but it does its job.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these 10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphone that I’ve had, sound is phenomenal and clear, actually is noise canceling

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Greatgadget,

      Thank you for choosing Sony!

      We're honored to hear your positive feedback on the WF-LS900N earbuds. It's thrilling to know that you find the sound phenomenal and clear, and that they truly deliver on the promise of effective noise cancellation. Your experience motivates us to continue delivering high-quality products.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Favorite earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been my favorite earbuds to date. I’ve owned beats, airpods, sennheisers, other sony’s (xm3, 4.) The main reason I love these so much, is the comfort. I can wear them all day without ear discomfort or fatigue. They sound great and the ANC is top tier. Only critique I have is the mic is not the best.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I LOVE THEM!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THESE LINKBUDS! the color is so cute and noise cancellation is top tier. i love them so bad. very long battery life as well and charge really fast

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ClaudiaL, we're glad you love your new LinkBuds! Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the noise cancelling and they are comfortable!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Perfect! Thank you for sharing your amazing experience with the LinkBuds S, Britt! We are so happy that you love the industry-leading noise canceling function and very comfortable fit design of these headphones.

      With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

      Thank you for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 4 out of 5 stars

    Perfect Size for small ears

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Size for small ears and I love the exclusive color! I wish the charging case was a little stronger but otherwise is good. The ANC is okay but works for what I need.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Fantastic, Marini! We are so happy that you love the stylish color design of our LinkBuds S. We are also delighted to hear you are satisfied with the very comfortable fit and superb noise canceling feature of these headphones.

      We greatly appreciate your input with the charging case. You may find the following articles helpful:
      https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000539654.html
      https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541590.html
      https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000539656.html

      With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 4 out of 5 stars

    Really good earphones, but app screws you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good light weight earphones. I barely feel them wearing them. Sound quality is really good. Bass aight heavy but you shouldn't expect heavy base on earphones like these, buy headphones instead. Battery I get 4 in a half hours on each earphone without the Sony app. Connection on a Google pixel 6 is amazing. I can leave my phone in another room and walk away for a good 30 ft before I start getting connection issues. To be able to use each earphone individually don't download the Sony app since it will change up all the setting and not allow you to use the left one without having the right one on.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Luis,

      Thank you for your review, and we are really sorry if you are encountering an issue with your LinkBuds S when using the Sony | Headphones Connect™ app. This is not the experience we were hoping you would have. Despite the problem, we are glad that you are satisfied with the very comfortable fit & lightweight design, exceptional sound quality, available operating time, great Bluetooth connection, and overall performance of the headphones.

      For your issue, as part of normal operation, you cannot use only the left unit of the headset when Service Link is turned on from the “Sony | Headphones Connect” app. However, you can use only the right unit of the headphones. And depending on the assignment of the touch sensors and/or the Voice Assistant setting, you may not be able to use only one unit of the headset. To solve this problem, please follow the troubleshooting steps on these articles:
      Using only one unit of the headset - https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000539672.html?search=using%20one%20headphone
      There is no sound or the earbud doesn't work when using one earbud by itself - https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00229345

      And as a general recommendation, if you haven't tried yet, we recommend updating its firmware to the latest version. The firmware update improves the functionality and features of the headphones. It also provides fixes to any performance issues that you are encountering.
      https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/downloads

      If there's something we can do to help or you may need more information/technical assistance, please feel free to email us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      We value you, and thank you so much for choosing Sony!

      Best regards,

      Romeo
      Sony Social Support Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great overall

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing love the noise cancellation, and I love that you can switch sizes for the ear pieces those come in handy aswell

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mart, We're so happy that your purchase went well. Glad to know you are enjoying the excellent audio, noise canceling feature, and we appreciate that you like the included assortment of earbud tips in various sizes to ensure there is a great fit for all ear sizes. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earbuds EVER

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these so much I bought two so they are in my daily pocketbook and my travel backpack for work. I can't live without these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LauraD, Thank you for your wonderful review! We're thrilled to hear that you love the Linkbuds S so much that you have two pairs—one for your daily pocketbook and another for your travel backpack. It's fantastic to know that our product has become an essential part of your daily routine. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cute and functional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this purple pair! Sound is amazing and noise cancellation is a plus.

    I would recommend this to a friend