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Customer reviews

Rating 4.2 out of 5 stars with 1527 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers often highlight the great sound quality, comfortable fit, and good fit of the LinkBuds S True Wireless Noise Canceling Earbuds. Many appreciate the battery life, light weight, and portability. Some customers have noted connectivity issues. Others mention concerns about the volume and software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,527 reviews
  • Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality, good comfort, good battery life. Odd texture on the case, but seems to be slowly going away. Good for the price, but nothing really stands out.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your feedback on the WFLS900N, Kenny. We're glad to hear you appreciated the sound quality, comfort, and battery life. We're happy to know the texture on the case is improving over time. At Sony, we strive to provide great value, and it's helpful to hear your perspective on the price. We're always looking to enhance our products, so your feedback is invaluable to us. If you have any further comments or suggestions, please feel free to share them.
      Thanks for choosing Sony!
      Gus Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Loveeeee this product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these ! After losing two air pods, sound quality is amazing! They are comfortable and stay inside my ear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shantoiiii,

      Thank you for the perfect star review. We are so happy that you are satisfied with the excellent performance of your new LinkBuds S. We truly appreciate your feedback regarding the comfort when using the headphones.

      With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

      Thanks again for the 5-star rating and for choosing Sony!

      - Craig Sony_US

  • Rated 3 out of 5 stars

    Battery life cut in half 1 year in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed with the sound and function in the beginning. Less than a year in, my right earbud battery last half the time of the left earbud & since the left bud does not work without the right bud they are useless to me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sale item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them on sale and they are amazing. The app to adjust sound and customize these ear buds are finicky at times but in all its been a Surprise how great these are

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SengL, That's fantastic! Thank you for sharing such an excellent experience so far on using your new LinkBuds S. We're extremely pleased to hear you like the overall features of the unit. We are sorry you've been running into difficulty. Your feedback regarding the Sony Heaphones Connect app is extremely important to us and is very much appreciated. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    First Pair of True Wireless Earbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my first pair of true wireless earbuds, and they are really good. I have been hesitant to buy wireless earbuds because of the size and weight, and these are small and light, and they stay in my ears really well. The Noise cancelling and "transparent mode" called ambient mode both work really well. I can use them for about 3 hours and have around 45% of battery using noise cancelling, which I feel is pretty good. The app is also pretty useful, and it has a lot of features that I don't use since I just use them while at work, and I sit at work almost all day. One thing that was concerning that I found a fix for was when I set them up I enabled google assistant, and it ended up draining the right bud way faster than the left, up to 20% sometimes. I turned it off, and now it is within 6% of each other at all times. The case charges the buds pretty quickly, although there are faster options for sure. I know I'll keep an eye on this line of buds, and hope they get a refresh in a year or 2.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MrWaSpo, We're glad that you are happy with your purchase. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Perfect ear buds.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise reduction is perfect. Batteries stays charge for a week with having to plug to charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Earbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start off by saying these are by far the most comforting earbuds I've worn so far straight out of the box! I've had the Galaxy Buds Pro, those were too big and heavy. Had the Airpods Pro, those always felt like they'd fall out. But these are hardly even noticible in my ears. They're small, lightweight, and have a solid fit. As for sound quality, they're the best sounding buds I've tried so far, with good range and balance. The noise cancelling is top notch, which is no surprise from Sony, but the transparency mode is something else. I honestly thought the Airpods Pro transparency was good, but these are even better, its almost like im not even wearing the buds! But, no product is perfect, these are no exception. To be completely honest, the case feels cheap for $200 earbuds. I know they're made of recycled plastic, but you can definitely feel it a little too much. And worst of all in my opinion, there is no bluetooth multipoint. So if you got multiple devices, you'll have to manually reconnect when switching devices. Other than that, they're great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FoxyEntity,

      Fabulous! We are really thrilled to hear you are satisfied with the exceptional sound quality, small & lightweight for all-day comfort design, fantastic noise canceling & ambient sound features, and superb performance of your new LinkBuds S. Your feedback with the built of the charging case is truly appreciated. For multipoint, we are sorry if these headphones don't support this function. The LinkBuds S can be paired with multiple devices (up to 8)—though it can play audio from only 1 paired device at a time.

      With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

      Thank you so much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer these over airpods and airpod pros alot actually. They fit better sound better and the anc is better as well. If you get them on sale they'll be very hard to beat value im sure.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has good sound, and fits well. Like the noise canceling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's fantastic, Garry! We are extremely pleased to know your satisfaction with the incredible sound quality, very comfortable fit design, and superb performance of our LinkBuds S. We are also delighted to hear you like the amazing noise canceling feature of these headphones.

      With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

      Thank you for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good & Comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an ISO system and its connection improves over time.I use them at work and they are vey comfortable. Noise cancellation is not the best for me, but it does its job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing BUDS purchased them at a good price and immediate help

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlbertS, Thanks for the 5-star rating! We're glad you like your new earbuds. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great sound poor battery management....dont bother

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds is excellent, features are excellent, battery management - HUGE FAIL....does not wear down the battery evenly and this is just unacceptable. Had to return it after a week.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BetterLuckNextTime,

      While we're glad you like most of the features, we're sorry that you're having issues with your LinkBuds S and you you feel the battery power does not last long. The rate of battery consumption may vary between the left and right earbuds depending on the settings of various functions and the conditions of use. This is not a malfunction. Also, if you set the some functions (such as the Equalizer, DSEE Extreme, Noise canceling function/Ambient Sound Mode, Speak-to-Chat, Function to launch the voice assist function by your voice, Service Link, and Sound quality mode during Bluetooth playback: Priority on sound quality), the available operating time of the battery becomes short.

      If you run these settings at the same time, the available operating time of the battery becomes even shorter. For more information, we do have good information in this link if you feel the available operating time is short, the battery power does not last long: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541590.html

      We regret to hear that the unit had to be returned. We hope that you will shop Sony again in the future.
      Thank you for your feedback.

      Regards,
      Jess Sony_US

  • Rated 5 out of 5 stars

    Excellent sound quality!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound performance and noise reduction. Beat iPods hands down! Just wish the battery life was better. I use them daily for ~ 4 hours.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, Neil!

      We are absolutely thrilled to hear that you are experiencing the excellent sound performance and noise reduction of your WF-LS900N/B LinkBuds S. It's wonderful to know that they have surpassed your expectations, especially when compared to other popular earbuds!

      We appreciate your honest comment regarding the battery life. We designed these earbuds to be incredibly compact and lightweight for all-day wear, and we understand that this is a compromise many manufacturers face when balancing size with battery capacity. The LinkBuds S are officially rated for up to 6 hours of continuous playback with noise cancellation on, plus an additional 14 hours from the case.

      Since you use them for about 4 hours daily, we are glad they cover your listening session. We hope the quick charging feature (up to 60 minutes of playtime from a 5-minute charge) helps bridge the gap when you need a quick boost!

      Thank you again for choosing Sony!

      Best regards,
      Gus, Sony Social Media Team sony-global

  • Rated 4 out of 5 stars

    Excellent products disappointed response on batter

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these in Nov 22 and so far I thought the best you can get, however I began experiencing problems with one side where the battery does not fully charge (gets to 80% only). Now that side will drain the battery in less than 1 hour while the other side is still at 85%. I really like them but so disappointed on this and Sony will not offer any discounts to replace them as Bose and others will do...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NicolasG,

      Thank you for reaching out to us with your concern. While we're happy that you like the incredible audio, we're so sorry to hear that you are having some battery draining issues with your LinkBuds S earbud headphones. This is definitely not the customer experience we want you to have. Your feedback is extremely important to us and is very much appreciated.

      For available operating time of the unit, depending on the settings for the headset functions and usage conditions, the speed of energy consumption for the rechargeable battery may vary between the left and right units. This is not a malfunction. However, when regularly used together, should not occur.

      For us to better assist you, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      We value you being a Sony customer. Thank you for letting us help assist you.

      Sincerely,
      Jess Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the noise cancelling and they are comfortable!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Perfect! Thank you for sharing your amazing experience with the LinkBuds S, Britt! We are so happy that you love the industry-leading noise canceling function and very comfortable fit design of these headphones.

      With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

      Thank you for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great overall

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing love the noise cancellation, and I love that you can switch sizes for the ear pieces those come in handy aswell

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mart, We're so happy that your purchase went well. Glad to know you are enjoying the excellent audio, noise canceling feature, and we appreciate that you like the included assortment of earbud tips in various sizes to ensure there is a great fit for all ear sizes. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so comfortable. The only thing is i cant just use the left only.. i can use the right only witch is ok

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Projectp,

      Thank you for the purchase! We're glad to hear that you like the comfortable design of the headphones. We do apologize for the inconvenience. Technically you can use only one unit of the headset. You can remove one unit of the headset from the charging case and use the unit by itself.
      In this case, only the unit that has been removed from the charging case will turn on. Thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    Perfect Size for small ears

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Size for small ears and I love the exclusive color! I wish the charging case was a little stronger but otherwise is good. The ANC is okay but works for what I need.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Fantastic, Marini! We are so happy that you love the stylish color design of our LinkBuds S. We are also delighted to hear you are satisfied with the very comfortable fit and superb noise canceling feature of these headphones.

      We greatly appreciate your input with the charging case. You may find the following articles helpful:
      https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000539654.html
      https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541590.html
      https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000539656.html

      With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Great buds!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding buds, especially for the price. Paired easily with an apple phone out of the box. Purchased these to replace beats buds that cost more and sounded terrible

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Artemis,

      Thank you so much for the five-star review! We're really happy to hear you're enjoying the Sony LinkBuds S and that they're a great fit for your listening needs. We designed the LinkBuds S to deliver a high-quality sound experience in a comfortable, lightweight design. It's fantastic to know that you've noticed the difference in sound quality and found the pairing process with your Apple phone so seamless. We truly believe that great audio shouldn't come with a high price tag, and your feedback validates that.

      Thank you for choosing Sony!

      Best regards,
      Dominick Sony_US

  • Rated 4 out of 5 stars

    Really good earphones, but app screws you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good light weight earphones. I barely feel them wearing them. Sound quality is really good. Bass aight heavy but you shouldn't expect heavy base on earphones like these, buy headphones instead. Battery I get 4 in a half hours on each earphone without the Sony app. Connection on a Google pixel 6 is amazing. I can leave my phone in another room and walk away for a good 30 ft before I start getting connection issues. To be able to use each earphone individually don't download the Sony app since it will change up all the setting and not allow you to use the left one without having the right one on.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Luis,

      Thank you for your review, and we are really sorry if you are encountering an issue with your LinkBuds S when using the Sony | Headphones Connect™ app. This is not the experience we were hoping you would have. Despite the problem, we are glad that you are satisfied with the very comfortable fit & lightweight design, exceptional sound quality, available operating time, great Bluetooth connection, and overall performance of the headphones.

      For your issue, as part of normal operation, you cannot use only the left unit of the headset when Service Link is turned on from the “Sony | Headphones Connect” app. However, you can use only the right unit of the headphones. And depending on the assignment of the touch sensors and/or the Voice Assistant setting, you may not be able to use only one unit of the headset. To solve this problem, please follow the troubleshooting steps on these articles:
      Using only one unit of the headset - https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000539672.html?search=using%20one%20headphone
      There is no sound or the earbud doesn't work when using one earbud by itself - https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00229345

      And as a general recommendation, if you haven't tried yet, we recommend updating its firmware to the latest version. The firmware update improves the functionality and features of the headphones. It also provides fixes to any performance issues that you are encountering.
      https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/downloads

      If there's something we can do to help or you may need more information/technical assistance, please feel free to email us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      We value you, and thank you so much for choosing Sony!

      Best regards,

      Romeo
      Sony Social Support Sony_US