Customer Ratings & Reviews

Hi DonaldC,

Thank you for the purchase! We're glad to hear that you like the headphones. The LinkBuds S provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. Thank you for choosing Sony!

-David

Hi Smo01,

Thank you for your review. While we are glad that you are satisfied with the very comfortable fit design of our LinkBuds S, we regret to hear that it had to be returned and exchanged for the better ones. We truly appreciate your input. We are hoping that you will consider Sony again in your future purchase!

Best regards,

Romeo

Hi Maxalle22, Thank you for choosing Sony! To get the most out of your earbuds, please download our Sony | Headphones Connect. On this app, you have the option to customize your listening experience! For more details on the available functions on the app, please check on this link: https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000447718.html?search=equalizer

Regards,
Carl

Hi April,

Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience. It is unfortunate to know that you're having a battery life issue on your LinkBuds S. This is certainly not the experience we were hoping you would have. We want to ensure you're taken care of and assist with your unit. Can we contact you directly for assistance and to get more information? If so, please email the following details to socialsupport@am.sony.com so we can review your file:
-Sony Case Number
- Full Name
- BestBuy Username
- Telephone Number
- Model Number
- Issue/Concern

Apologies if you've already provided some of this information in your review or to customer service. We aim to have accurate details for effective communication. We appreciate you being a Sony customer. Sorry for any inconvenience, and we hope to speak directly to resolve this matter.

Thank you for allowing us to assist you.

Sincerely,

Romeo
Sony Social Support

Hi Darkfrodo420,

Thank you for the review and we're glad to hear that you like the headphones. The bass sound quality will depend in the source that you're playing. We recommend using the Sony headphones connect app. The app allows you to customize the audio settings and equalizer to work with your headphones.

https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/software/00269130

If you need further assistance, please email us at socialsupport@am.sony.com with the following details:

Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:

-David

Hi DonottrustBestBuy, Your recommendation means a lot to us! We're very pleased to hear that you like the amazing quality of your Sony Linkbuds S. Thanks for choosing Sony! -Sam

Hi LogitechHeadset,

Fantastic! You've made a great choice! We are so happy to hear your satisfaction with the ease of use & connection, and superb performance of our LinkBuds S for its price.

With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

Thank you for the perfect star review and for choosing Sony!

- Romeo

Hi April,

Awesome! We're thrilled that these headphones are perfect for your lifestyle. Thank you for choosing Sony!

-Ralph

Hi michaelg, We apologize for any inconvenience that you experienced figuring out how to use these headphones.You can access the manual and help guide for this unit on our website https://www.sony.com/electronics/support/ for step-by-step guidance on setup and usage. This approach ensures you have the most up-to-date information at your fingertips. Should you need further assistance, feel free to email us at socialsupport@am.sony.com with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

Or contact our product support team through this link: https://us.esupport.sony.com/support/s/service?language=en_US.

Hope this helps!

The LinkBuds S provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. Thank you for choosing Sony, and we're here to help with any other inquiries you might have. -Sam

Hi JeffE, Thank you for choosing Sony! We are glad to hear that you are happy with the sound quality of your new LinkBuds S! Thank you for choosing Sony! -Carl

Hi BrianM, Thank you for sharing your feedback on the Sony Linkbuds S. We regret to hear that the bass quality and volume did not live up to your expectations. To enhance your listening experience, we recommend using the Sony Headphones Connect app, which allows you to customize the audio settings to better suit your preferences. You can adjust the equalizer settings to boost the bass and overall sound output. Additionally, ensuring that the earbuds are properly fitted in your ears can significantly impact the sound quality and bass response. Please refer to this link for more details on how to properly wear these earbuds: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000536462.html
Hope this helps and thanks for choosing Sony. -Sam

That's awesome, HenryA! We are so happy to know that you love your new LinkBuds S. We are also thrilled that it perfectly fits your ears and you are satisfied with its reasonable price.

With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

Thank you for your purchase and for choosing Sony!

- Romeo

Hi LaDon, We are happy that you like your new Sony LinkBuds S despite your concern. Please make sure to use the right size of earbud tips according to the size of your ears for a more comfortable experience: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000539658.html. Thank you for choosing Sony! Vincent

Hi Mario,

Thanks for commenting! We are extremely pleased to know that you love your LinkBuds S. We are also thrilled that you like its very comfortable fit design and amazing features. We truly appreciate your feedback with the tracking feature and build quality of the charging case & headphones. With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

Thank you very much for your purchase and for choosing Sony!

Best regards,

Romeo

Hi AndrewB, we're glad you like our product. The Linkbuds S are the world’s smallest and lightest, noise cancelling, Hi-Res truly wireless headphones. This combines a shape that perfectly matches the human ear with an ergonomic design for a more stable fit. With Precise Voice Pickup Technology that optimally controls microphones on the outside and inside of the earbud, and advanced audio signal processing, conversations are ultra-clear, even in noisy environments. The LinkBuds S feature an IPX4 splash-proof and sweat-proof design, Adaptive Sound Control, a a smart function that senses where you are and what you’re doing, then adjusts ambient sound settings for the ideal listening experience. Your LinkBuds S are designed for both style and environmental consciousness. Thanks for choosing Sony. ~Earl

Hi BereniceP,

That's great to hear! We're happy that you're enjoying the headphones. Link your worlds as LinkBuds S switch seamlessly between superlative noise canceling and natural ambient sound. Smart features and settings learn from your behavior and automatically adjust sound settings to provide the right sound for the moment. With an IPX4 water resistance rating, splashes and sweat won’t stop these Sony earbuds so you can keep on moving to the music. A newly developed 5mm driver unit, featuring a high-compliance diaphragm, helps keep the LinkBuds S small while driving your music with rich low frequency bass sound. Sony’s Integrated Processor V1 improves noise cancellation, enhances sound quality, and reduces distortion. Thank you for choosing Sony!

-David

Hi GouthamreddyK, That's really cool! Thank you so much for the 5-stars review and for sharing your awesome experience with our LinkBuds S True Wireless Noise Canceling Earbuds. We are truly happy to hear he is enjoying the amazing sound quality and overall performance of his new LinkBuds S. Good to know that these earbud headphones were a great gift for your friend.With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony! -Jess

Fantastic! Thank you for the perfect star review, Elfs! We are so happy to know that are having an enjoyable experience with the LinkBuds S.

With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

Thank you for sharing your great experience with the LinkBuds S and for choosing Sony!

- Romeo

Hi Adam, we're glad you love our product! Link your worlds as LinkBuds S switch seamlessly between superlative noise canceling and natural ambient sound. Smart features and settings learn from your behavior and automatically adjust sound settings to provide the right sound for the moment. With an IPX4 water resistance rating, splashes and sweat won’t stop these Sony earbuds so you can keep on moving to the music. A newly developed 5mm driver unit, featuring a high-compliance diaphragm, helps keep the LinkBuds S small while driving your music with rich low frequency bass sound. Sony’s Integrated Processor V1 improves noise cancellation, enhances sound quality, and reduces distortion. Thank you for choosing SONY. ~Earl