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Customer Ratings & Reviews

Your price for this item is $158.00
The comparable value price is $159.99

Customer reviews

Rating 4.2 out of 5 stars with 237 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-237 of 237 reviews
  • Rated 1 out of 5 stars

    Don’t buy.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was difficult to use. They were supposed to be out of the box ready. This was not the case. Best Buy rep had the same issue.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not user friendly setup and Bluetooth connectivity didn’t work

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi UmangD, thanks for choosing and purchasing our product. We're sorry to hear that you have an issue with the setup and Bluetooth connection of your Sony unit. We want to make sure you are getting the most out of your purchase. We recommend utilizing the Headphone Connect app for easier setup. Please check this link for more details:

      https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000539670.html?search=headphone%20connect%20app

      For Bluetooth connection, please check that the Bluetooth device is turned on and the Bluetooth function is on. If the pairing information for the headset has been deleted on the Bluetooth device, pair the headset with the device again. Please check this link for more details:

      https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537665.html?search=bluetooth%20connection

      If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      ~Earl Sony_US

  • Rated 5 out of 5 stars

    Awesome ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Great customer service. Great price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FrancisR,

      Amazing! We are so happy to know your satisfaction with the exceptional performance and reasonable price of our LinkBuds S. We are also glad to know that you are satisfied with the provided customer service.

      With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

      Thank you for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 3 out of 5 stars

    Good price, sound quality not good enough.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this earphones for my daughter, BestBuy was kindly to price match. Sadly the sound quality was not good. We returned it an exchange it for AirPods.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JP305,

      While we are glad that you like the price of our LinkBuds S, we are really sorry if its sound quality didn't live up to your expectations, and that it had to be returned and exchanged for a different brand. This is definitely not the news that we would like to hear.

      Sound quality usually differs from the source's signal and content that is playing. For low sound quality issue with our LinkBuds S, we always recommend following the troubleshooting steps on this article:
      https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537646.html

      We value you and your feedback, and we are hoping that you will consider Sony again in your future purchase.

      Sincerely,

      Romeo Sony_US

  • Rated 1 out of 5 stars

    Bad and stinky

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bad, the mic sounds like complete garbage, can't even make calls with it because its so bad.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Hope this helps…

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried these 4 noise canceling earphones and these are my thoughts: 1: Sony wh-1000xm4: Pro: These have the best sound quality. Warmer sound and punchy bass that no other earbud comes close too. Sound cancellation is 2nd best next to Bose QC. App is easy to use and offers some customization. Sound awareness is the best, 2nd place is Bose. Con: They’re very bulky and may hurt some people’s ear. Not the most comfortable. 2: Bose QC earbuds II Pro: Best noise cancellation, and great sound with good bass. Has the most comfortable fit of the other earbuds, and easiest to use features when wearing the buds. App allows for some customization. Cons: You can only single use the right earbud. Very annoying, that you cant switch between each earbud. It is expected to be fixed with new firmware update but not sure when. 3: Sennheiser momentum 3: Pro: Very balanced and crisp sound. These are by far the best if you like to hear music in its most natural raw state. Best build quality on buds and case. App also allows the best customization. Con: Not the best sound cancellation. Small build can go deep into the ear and be a little uncomfortable. 4: Sony Linkbud S Pro: Similar to Sony XM4’s just way smaller. Offer almost the same features as them. Great sound quality for price and size of them. Con: Worst in sound cancellation and sound quality, but also have the lowest price point.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Elias,

      Thank you for sharing your experience and comparison between our headphones to other brands. We are delighted to know your satisfaction with the exceptional sound quality, features, and overall performance of our WF-1000XM4. We are also thrilled to hear your good feedback with the size, features, and great sound quality of our LinkBuds S for its price.

      We greatly appreciate your input with the size and fit of our WF-1000XM4. For optimum comfort, fit, and to keep the headphones from falling out, we always recommend following the steps on this article:
      https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-1000xm4/articles/00262839

      And for the noise canceling and sound quality of our LinkBuds S, please refer to the following articles to improve your overall listening experience:
      The Noise Canceling effect is weak or not working (LinkBuds S) - https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00278108
      Low sound quality - https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537646.html

      For the WF-1000XM4, we designed these headphones to provide incredible audio performance and take noise cancellation to the next level. You can enjoy crystal clear call quality, even in noisy environments and our speak-to-chat technology automatically reduces volume during a conversation. Plus, you can get an 8-hour long battery with noise canceling, IPX4 water resistance, and easy wireless charging.

      And with LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

      If there's something we can do to help or you may need more information/technical assistance with our products, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Thank you for choosing Sony!

      Best regards,

      Romeo
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Solid pair of earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is pretty good on these things. There’s a little less separation in the mids and highs than let’s say the xm4, but the bass is actually more punchy and cleaner on the linkbuds s. They feel premium and well made. Overall they are a solid pair of earbuds. My only complaint is that for 200 dollars there’s no reason why they couldn’t have included wireless charging. The ambient mode could use a tad bit of improvement too, but I suspect they can improve that with a firmware update. Definitely better sound quality than the airpod pros.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike,

      Thank you for this amazing feedback! We're delighted to hear you are enjoying the all-new Sony LinkBuds S and you like the incredible audio quality, especially the bass sound and distinct separation in the mids and highs on these earbuds. Unfortunately, the case of the Sony WF-LS900N does not support wireless charging. You can charge the unit using the supplied USB Type-C cable.

      Stay connected with Sony’s LinkBuds S wireless earbuds. With optimized ambient sound and noise cancellation, the LinkBuds S are small and light for all-day wear. Sony’s Integrated Processor V1 improves noise cancellation, enhances sound quality, and reduces distortion. Plus, you can get 6 hour long battery with noise canceling, IPX4 water resistance, and with Quick Access, you can configure these wireless earbuds to resume Spotify music playback or Endel personalized soundscapes with two or three taps – no need to touch your smartphone. Thank you so much for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfort and sound are amazing and far surpass my airpod pro gen 1 one problem I have is the fact you have to use right earbud to use the left so you cant just uses the left by itself

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Liam, We're glad that you like the sound quality of your Sony linkbuds. Yes, you need to use both since they are designed to work together. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 3 out of 5 stars

    Just okay.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these on sale for $139. I would honestly have to say that I wish I just got the AirPods Pro instead. Coming from 1st gen AirPods, these Sony earbuds are decent but I have a few complaints about them. The call audio and quality is just not good compared to the AirPods, they have a static distortion which is a bit annoying. The connectivity and volume control functions seem a little quirky at times. I will use these primarily only at the gym. Comfort wise they are okay, but the problem is apparently my ear size is between the small and medium size tips that they provide, so I constantly have to fidget with them.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulH,

      We regret to hear that you are not completely satisfied with the Sony LinkBuds S. For optimum performance, make sure to install the latest software version of the headphones (via the Sony Headphones Connect app).

      If the headset is not worn properly in your ears, tap operations or Speak-to-Chat speech detection may not work correctly, or you may not obtain the correct sound qualities or call performance. It is also recommended to wear the headphones properly for optimum fit and comfort. You may find this link helpful:

      https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html

      When using the volume function, tap with an interval of about 0.4 seconds or less. For more information, please refer to this link:

      https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445840.html

      For connectivity issues, you may refer to the troubleshooting steps on this link:

      https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445763.html

      Hope this helps. If still not resolved or you need further assistance, please email the below information to socialsupport@am.sony.com.

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Sincerely,
      -Ralph Sony_US

  • Rated 5 out of 5 stars

    So Far So Good!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great! I purchased these for mainly running and I have not had any issues with them feeling loose or falling out. Very customizable though the Sony Headphones App.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RickyKrem, You've made an excellent choice! We're delighted to hear you like the great sound quality and secure fit of the Sony Linkbuds S and good to know that you're having a great time using these earbuds while you're running. Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Great buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Very easy to pair with my IOS. system. Not as user friendly as the other brand I’ve used but great sound. I’m still learning the basics like taking a call but that’s on me, not the units. Fantastic noise canceling. Overall I think they’re a good investment.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeffG, thanks for commenting! We're happy to know that you're satisfied with the amazing sound quality, ease of Bluetooth connectivity, exceptional noise canceling feature, and superb performance of your LinkBuds S.

      If there's something we can do to help or you may need more information/technical assistance with our product, please feel free to email us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

      Name:
      BestBuy Username:
      Model Number:
      Issue/Concern:
      Telephone Number:

      Thank you very much for your purchase and for choosing the best brand, Sony!

      Best regards,

      Romeo Sony_US

  • Rated 5 out of 5 stars

    Love them

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, they work great and I love the sound. To connect them is pretty easy, I love the size and color

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello user276851, Thanks for sharing your feedback. We are glad to hear that you love your Sony LinkBuds S. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Most Comfortable Wireless Earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough about these earbuds! I originally purchased Bose QuietComfort II earbuds but they were really painful for my small ears and I ended up returning them. These are so comfortable, and still provide excellent noise cancelation for much less. If other earbuds hurt your ears, give these a try!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Annahra,

      Fantastic! You've made a great choice! We are so happy to know your satisfaction with the very comfortable fit design, exceptional noise canceling feature, and superb performance of our LinkBuds S.

      With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

      Thank you for your purchase for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    The best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great just what I was looking for. Best sound and design

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user892236, We are glad that you now have the perfect wireless noise canceling in-ear headphones for you. Our LinkBuds S offer premium noise canceling to help you focus on your favorite playlist or podcast. They have Precise Voice Pickup Technology that optimally controls microphones on the outside and inside of the earbud, and advanced audio signal processing, conversations are ultra-clear, even in noisy environments. LinkBuds S also supports High-Resolution Audio Wireless thanks to LDAC, our industry-adopted audio coding technology. Thank you for choosing Sony! Vincent Sony_US

  • Rated 1 out of 5 stars

    design flaw

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product sounds great but if you use one ear bud like apple. Whatever the the dominant ear bud use chose to use will have damage to the battery life in that earbud . The battery life will become extremely poor. look at reddit and Google for testimonies. Do not buy unless you have a warranty for this product. ¦¦¦¦ I have owned these for a little over a year now and the right earbud dies in 10 minutes fully charged. sony must fix this. I'm deeply disappointed in the quality of this product.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Skywalker77, We apologize for the inconvenience that you experienced with your Sony Linkbuds S. We regret to hear that the operating time is short in the right earbud and the battery power does not last long after using them for over a year. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience. Let's try to resolve this issue by following the troubleshooting steps on this link: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541590.html

      If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Sam Sony_US

  • Rated 4 out of 5 stars

    My Link bud S are better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good product. The battery charger will better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JuanRodz, we're glad you like our product! With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 1 out of 5 stars

    Good while they last (15 months)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved these headphones. owned for 15 months, the left headphone will hold a charge for only 20-25 minutes now. Seems to be a common problem with this model and the wh-1000xm4. As I am out of warranty Sony will not be helping me return them to working value and have basically sold me disposable headphones.

    No, I would not recommend this to a friend