Customer Ratings & Reviews

Hi RobAZ, We are glad that you are enjoying our all-new LinkBuds S. The Linkbuds S are the world’s smallest and lightest, noise cancelling, Hi-Res truly wireless headphones. This combines a shape that perfectly matches the human ear with an ergonomic design for a more stable fit. With Precise Voice Pickup Technology that optimally controls microphones on the outside and inside of the earbud, and advanced audio signal processing, conversations are ultra-clear, even in noisy environments. The LinkBuds S feature an IPX4 splash-proof and sweat-proof design, Adaptive Sound Control, a a smart function that senses where you are and what you’re doing, then adjusts ambient sound settings for the ideal listening experience. Your LinkBuds S are designed for both style and environmental consciousness. Thanks for choosing Sony. Erin

Hi ConnieB, That's awesome! We're very happy to hear you like the comfortable fit and great noise cancellation function of your Sony Linkbuds S. The LinkBuds S provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. Thank you for choosing Sony! -Sam

Hello Greatgadget,

Thank you for choosing Sony!

We're honored to hear your positive feedback on the WF-LS900N earbuds. It's thrilling to know that you find the sound phenomenal and clear, and that they truly deliver on the promise of effective noise cancellation. Your experience motivates us to continue delivering high-quality products.

Best regards,
-Fred

Hi DavidN,

Fabulous! We are so happy to know your satisfaction with the exceptional sound quality and very comfortable fit design of the LinkBuds S. With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

Thank you very much for your purchase and for choosing Sony!

- Romeo

Hi SanketS, awesome! We're so happy to know that you are enjoying our product! Thanks for choosing Sony. ~Earl

Hi Richard,
Thank you for your purchase! We're glad that you like the lightweight design and noticed the improvement compared to the previous models. We always strive to deliver the best quality products for our customers. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony! - Marco

Hi IzzyDee,

We're delighted to hear you like the overall features of your LinkBuds S, especially the great noise cancellation and smaller and lighter design. We also appreciate your effort on disabling the notification and voice guidance on the Headphones Connect app. Unfortunately, you cannot completely turn off the WF-LS900N's voice guidance so that it can give important notifications. We will pass this feedback to the right department.

For additional details regarding About the voice guidance, visit the help guide of our LinkBuds S at https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000538994.html.

LinkBuds S switch seamlessly between superlative noise canceling and natural ambient sound. Smart features and settings learn from your behavior and automatically adjust sound settings to provide the right sound for the moment. Sony’s Integrated Processor V1 improves noise cancellation, enhances sound quality, and reduces distortion. Plus, you can get 6 hour long battery with noise canceling, IPX4 water resistance, and with Quick Access, you can configure these wireless earbuds to resume Spotify music playback or Endel personalized soundscapes with two or three taps – no need to touch your smartphone.

Should you require further assistance, you can email us at socialsupport@am.sony.com with the following details:

Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:

Thanks for sharing your feedback and for choosing Sony!
-Jess

Hi Doug,

Great! We're thrilled that you like the noise canceling function and design of the LinkBuds S. Thank you for choosing Sony!

-Ralph

Hi Ajbb,

Thank you for your review. While we are pleased that you are satisfied with the overall performance of our LinkBuds S, we are sorry if you are having a connection issue when playing LDAC audio. When you play audio with LDAC, data transmission volume increases. If you are not satisfied with the sound interruption caused by this, set the Bluetooth Connection Quality to Priority on Stable Connection. ref: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00264224

You may also find the following article helpful:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00097458

Your input with the customizable touch controls is truly appreciated. You can actually change the function assignments to the touch sensors of the left and right units using the “Sony | Headphones Connect” app. For example, the music playback function that is assigned to the touch sensor of the right unit in the factory settings can be changed to the touch sensor of the left unit. You can also change the settings that do not assign the music playback function, noise canceling function, Ambient Sound Mode and playback volume adjustment function, etc. For reference, you may check out the following links:
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000539058.html
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000539670.html

With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

If there's anything we can do to help or you may need more information/technical assistance with our product, you can always contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:

Thank you so much for the 4-star review and for choosing Sony!

- Romeo

Hi Drew, wonderful! We're glad you like the sound quality and comfort of our product! With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony. ~Earl

Hi freddo98,

Thank you for the purchase! We're glad to hear that you like the bass sound quality of the Sony headphones. We recommend using the Sony headphones connect app to adjust audio settings depending in your preference. Link your worlds as LinkBuds S switch seamlessly between superlative noise canceling and natural ambient sound. Smart features and settings learn from your behavior and automatically adjust sound settings to provide the right sound for the moment. With an IPX4 water resistance rating, splashes and sweat won’t stop these Sony earbuds so you can keep on moving to the music. A newly developed 5mm driver unit, featuring a high-compliance diaphragm, helps keep the LinkBuds S small while driving your music with rich low frequency bass sound. Sony’s Integrated Processor V1 improves noise cancellation, enhances sound quality, and reduces distortion.Thank you for choosing Sony!

-David

Hi sajackson,

Thanks for sharing your review and experience with the LinkBuds S. We're glad that you like the sound quality and battery life of the headphones. It's unfortunate that the earbuds are no longer working properly. For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Sound Connect app). It is also recommended to charge both earbuds sufficiently. Resetting and initializing the headset may also help resolve the issue. Please refer to the steps on these links:

https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541613.html

https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541614.html

Hope this helps. If still not resolved or you need further assistance, please email us at socialsupport@am.sony.com with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

Sincerely,
-Ralph

Hi Cdub,

Amazing! We are truly delighted to hear your satisfaction with the incredible sound quality, very comfortable fit design, and superb performance of our LinkBuds S for its price. With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

Thank you very much for the perfect star review and for choosing Sony!

- Romeo

Hello SnowFlake,

Thank you for choosing Sony!

It's great to hear the WFLS900N earbuds really exceeded your expectations, especially with that powerful bass and top-notch noise cancellation. We're happy you're enjoying such an immersive audio experience.

Best regards,
-Fred

Hi Dustin, You've made a great choice! We're glad you like the sleek and compact design, easy Bluetooth pairing, excellent noise cancellation, and overall quality of your Sony Linkbuds S. The LinkBuds S provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. Thank you for choosing Sony! -Sam

Hello RandyV,
Great! We are truly delighted to hear that you like the comfortability, easy to connect and the noise canceling feature of your new Sony - LinkBuds S True Wireless Noise Canceling Earbuds. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thank you for choosing Sony! - Marco