Customer Ratings & Reviews
- Model:
- WFLS900N/W
- SKU:
- 10893386
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.3 out of 5 stars
- Connectivity
Rating 4.4 out of 5 stars
to a friend
Great sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound that you get from these little buds is impressive. The app also allows you to customize the buds to your liking. The only thing missing is wireless charging. Battery life will decrease when using anc or ambient sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Luis, We're glad that you like the sound quality and use of app. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony! Erin
Headphone s
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, they fit in my ears perfectly and the sound is great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesV, Thank you for your 5 stars! We're delighted to hear that you are enjoying your LinkBuds S, appreciating their perfect fit and exceptional sound quality. Thank you for choosing Sony! Enjoy! -Maria
Good for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality, it does kinda suck that you cant use the left one by its self but overall good and durable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Good, We're glad you like the overall quality and durable design of your Sony Linkbuds S. You can remove one unit of the headset from the charging case and use either the left or right unit by itself. You may refer to the link below for more information on using only one unit of the headset.
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000539672.html
The LinkBuds S provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. Thank you for choosing Sony! -Sam
Better than the XM4 buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality. ANC is superb. These are smaller and more comfortable than the XM4 buds. I returned those to get this pair and I am much happier with my purchase. I like the Google Assistant integration. The ambient mode is nice for environments where you need to hear your surroundings.
I would recommend this to a friendBrand response from SonyListens
Posted .Fantastic, Matt! We are extremely pleased to hear you are happy and satisfied with the exceptional sound quality, superb noise canceling & ambient sound mode function, small & lightweight for all-day comfort design, voice assistant, and overall performance of our LinkBuds S.
With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.
Thank you so much for the 5-star review and for choosing Sony!
- Romeo
Fatal flaw in battery
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't get me wrong, I am very much happy with the overall performance with these earbuds. They are comfortable, have a nice sound quality, good bass, and excellent ANC. However, despite the battery life being decent, around the 1.5 year mark the right earbud NOSEDIVED. The left earbud functions completely fine, while the right earbud dies within 30 minutes from a 100% charge. This is a known problem among the community surrounding this device, some people struggle with the left earbud, some on the right earbud, but the story is the same, around the same time owning this device, one earbud with entirely fail on you. I love this device, and want to support it, but I can't. Reaching out to customer service gave me troubleshooting solutions and a referral to a third party repair service, nothing more since I was just outside the warranty window. They were polite and willing to help until they knew my device wasn't in warranty. I'm sorry but at $200 this device should last more than a year and a half, this is a fatal flaw in the battery, not normal battery decay you get with most devices. The community loves this device Sony, and I love your products, but you failed us with this one.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Jenn,
Thank you for choosing Sony.
We sincerely apologize for the inconvenience you've experienced with the right side of your WFLS900N only lasting 30 minutes. Your feedback is valuable to us, as it helps us improve the quality of our products. Please rest assured that we will take this feedback seriously and work on enhancing our future products to provide a better experience. Thank you for choosing Sony.
Best regards,
-Fred
Sony Headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are great when working out don’t fall off and the battery last a long time
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ErickaA,
Great! We're glad that you like the fit and battery life of the LinkBuds S. Thank you for choosing Sony!
-Ralph
Sony Linkbuds S
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds will surprise you with how excellent the ANC is. Sony not only tunes their earbuds to have excellent sound out of the box but they also have one of the best apps for customization out on the market. Call quality is excellent on these earbuds as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WilliamJ,
Fantastic! We are so happy to know your satisfaction with the exceptional noise canceling feature, outstanding & customizable sound quality through the Sony Headphones Connect app, and amazing call quality of the LinkBuds S.
With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.
Thank you for the perfect star review and for choosing Sony!
- Romeo
Good sound quality, several drawbacks.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality, but the battery life is miserable. The right bud loses battery at almost twice the rate that the left bud does. Conversation detection is a little wonky. An electric toothbrush frequently makes it think I'm talking, and drops it into ambient sound mode.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AdityaK,
Thank you for your review. While we are glad to hear about your satisfaction with the amazing sound quality of your LinkBuds S, we are really sorry if you're experiencing an issue with the battery and Speak-to-Chat function. Please allow us to help you and turn this into a better experience. For the battery life, the usage hours may be different from the time described on the link below depending on the settings for the headset functions & usage conditions.
Available operating time - https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000539655.html
The same goes with the speed of energy consumption for the rechargeable battery between the left and right units. This also depends on the settings for the headset functions and usage conditions. To isolate the problem, please refer to this link:
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541590.html?search=available
Note:
Either side of the headphones can work as the main unit, and the main unit consumes more power than the other side. Because of this, the remaining battery level may vary between left and right. This is not a malfunction.
As for the Speak-to-Chat function, the Speak-to-Chat mode activates when the headset detects the speech of the person wearing the headset, but in rare cases it may activate in response to vibrations caused by devices such as electric toothbrushes, electric massagers, and electric shavers, or by activities such as brushing your teeth, coughing, or humming. In cases where the Speak-to-Chat mode frequently activates by accident, set Speak-to-Chat to “L Sensitivity”.
ref: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541567.html?search=speak%20to%20chat
And as a general recommendation, if you haven't tried yet, we recommend updating the firmware of your headphones to the latest version. The firmware update improves the functionality and features of the headphones. It also provides fixes to any performance issues that you are encountering.
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/downloads
Should you need more information/technical assistance, please feel free to email us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
We value you, and thank you so much for choosing Sony.
Best regards,
Romeo
Sony Social Support
Sunny noise canceling ear buds.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and sound. The controls are not intuitive.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EliP,
Thank you for your time writing this review. While we are glad you like the quality and sound of your LinkBuds S, we're sorry to hear if the controls did not live up to your expectations. You may refer to this link about the location and parts of the control and using the touch sensor of the earbuds: https://helpguide.sony.net/mdr/linkbudss/v1/en/index.html
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We appreciate your feedback and we do apologize for the inconvenience caused. Thanks again for shopping Sony. - Kris
Nice earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best ear buds. Nice noise counseling feature and sound is very crisp.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PatriciaA,
Perfect! We're thrilled that you are enjoying the noise canceling function and sound quality of the LinkBuds S. Thank you for choosing Sony!
-Ralph
Great product for its price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recommended by a friend and I love the comfortable fit and noise canceling feature. You can switch between ambient sound and noise canceling.
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, RhondaJ! We are thrilled that you love the comfortable fit design and noise canceling feature of these headphones. With the WLFS900N LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.
Thank you so much for your purchase and for choosing Sony!
- Romeo
Best earbuds
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had these for a while now and much more snug and comfortable than the Apple airpods!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BryanM,
Amazing! We're thrilled that you like the fit and comfort of the LinkBuds S. Thank you for choosing Sony!
-Ralph
Link S Bud review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancellation wasn’t that sufficient, but the sound quality was amazing
I would recommend this to a friendDisappointing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like these because on paper they check every box I was looking for in an earbud. However, after running into numerous issues between two different sets I cannot recommend these. The first pair I had for 13 days and in that time I found that they randomly disconnected, had static issues, and the mic made me sound robotic. I exchanged those hoping I just had a dud, but within hours of getting the new pair I found more issues. When the ANC and adaptive sound control are turned off, the left ear bud makes a high pitched screeching noise. These also have static during calls. With all these issues I have to return them. I suppose I was lucky I had problems so quickly so I can at least get my money back. I would save yourself the trouble and get a different brand.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Sierra, We apologize for any inconvenience that you experienced with the Sony Linkbuds S. This is usually not the case for our Sony Linkbuds S nor the experience we want you to have. We take the quality of our products seriously and are sorry to hear about your issue.
For future reference, we can offer assistance on how to set up or operate the features and functions, and troubleshoot the issue of your Sony product by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can reach out to one of our agents through this link: https://us.esupport.sony.com/support/s/service?language=en_US. who would be glad to help. I hope you consider our Sony products in the future. Thank you for sharing your feedback. -Sam
A-
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like them. Sony always give a good product. My only problem is my pods disconnecting from phones Bluetooth and having to reconnect.
I would recommend this to a friendGreat buds for the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I bought the same earbuds and we absolutely love them! The compatibility and hands free aspect work with our lifestyles very well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NicholasL,
Amazing! We're thrilled that you and your wife are enjoying the compatibility and wireless design of the LinkBuds S. Thank you for choosing Sony!
-Ralph
Good value over money overall
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value over money overall. There small enough to put with a helmet on. Loud when It needs to.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristianZ,
Fantastic! We are truly delighted to hear your satisfaction with the small & lightweight design, reasonable price, and superb performance of the LinkBuds S. With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Works Well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is good and has a comfortable fit. Use them for while working.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VictorG,
You made the right choice! We're glad that you like the sound quality and comfort of the LinkBuds S. Thank you for choosing Sony!
-Ralph
Do not waste your money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These aren't just headphones that don't live up to what they're advertised to be, but they are almost unusable and extremely frustrating. The sensors on the side are simultaneously too sensitive to things they shouldn't be i.e. my hair, fabric, etc. and not sensitive enough to my fingers when I'm trying to skip a song or switch sound environments. I ended up turning off the tap options because my hair kept triggering a song/show to be skipped or paused, extremely frustrating while working out. I thought disabling the features would help make these headphones tolerable (even though these features are part of why these headphones have a higher price tag) but they still randomly pause I'd say at least 10 times within a 30 minute period. I've also had them randomly shut off while working out.. I have idea how. Had to stop and reconnect them. Another thing, if I clear my throat or cough the music/show will pause as well. If you're looking for great quality headphones I highly recommend staying away from these and looking into the Jabra brand. Don't waste your money like I did. I rarely leave reviews but I use my headphones for the majority of my day so I need the quality to live up to what is expected and these do not.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MadeleineS, We are sorry to hear that the Linkbuds did not meet your expectations when it comes to functionality and features. We'd love to troubleshoot the issue and make this a better experience for you. In the meantime, please try the steps on our help guide and article link: https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000467224.html
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00268907
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
Good sound bad connection issues with Bluetooth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound but disconnect issues make this product annoying
No, I would not recommend this to a friend