Customer Ratings & Reviews

Hi Wolfebayne We're glad that you are enjoying the noise canceling function and fits perfectly. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony! Erin

Hell Bands, We are glad you now have an excellent pair of headphones. Our LinkBuds S offer premium noise canceling to help you focus on your favorite playlist or podcast. They have Precise Voice Pickup Technology that optimally controls microphones on the outside and inside of the earbud, and advanced audio signal processing, conversations are ultra-clear, even in noisy environments. LinkBuds S also supports High-Resolution Audio Wireless thanks to LDAC, our industry-adopted audio coding technology. Thank you for your purchase. Enjoy! Vincent

Hi Yvinter, This is an awesome gift idea! We're very happy to hear that you girlfriend loves the design, great sound quality, and excellent noise canceling feature of the Sony Linkbuds S. Thanks for choosing Sony! -Sam

Hi KiE1 Great! We're glad that you are happy with your purchase. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony! Erin

Hi Hoover, Thank you for the feedback on your experience with your new Sony Linkbuds S. If the available operating time is short or the battery power does not last long, please follow the steps on this link for optimal battery performance: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541590.html

Thanks for choosing Sony! -Sam

Hi Decidedyourfate, Awesome! We're delighted to know that you are enjoying the amazing features and you appreciate excellent noise cancellation of these earbuds. Glad to know it serves its purpose well. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thank you so much for the 5-star rating and for choosing Sony! -Jess

Hi HossAlmighty, it's wonderful to hear that the Sony - LinkBuds S are meeting your expectations and that everything is working as you expected. Thanks for your preference and we hope this continues to be an enjoyable experience. Regards, - Dominick

Hi mspidey82,

That's great! We're glad to hear that you love the sound quality of the headphones. We're sorry to hear what happened with your headphones. We appreciate the 5-star rating and thank you for choosing Sony!

-David

Hi Totaltechfan08,
Awesome! We're delighted to hear your satisfaction with the outstanding sound quality of your Sony LinkBuds S. Nice to know you are enjoying it while working out and at work. Link your worlds as LinkBuds S switch seamlessly between superlative noise canceling and natural ambient sound. Smart features and settings learn from your behavior and automatically adjust sound settings to provide the right sound for the moment. With an IPX4 water resistance rating, splashes and sweat won’t stop these Sony earbuds so you can keep on moving to the music. A newly developed 5mm driver unit, featuring a high-compliance diaphragm, helps keep the LinkBuds S small while driving your music with rich low frequency bass sound. Sony’s Integrated Processor V1 improves noise cancellation, enhances sound quality, and reduces distortion.Thank you for choosing Sony! - Kris

Hi JorgeZ, We are thrilled to hear that you love Sony products, especially your new LinkBuds S wireless noise canceling headphones. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for your purchase. Enjoy! Vincent

Hi Dylanruiz, Thank you for the feedback on your experience with your Sony Linkbuds S. While we're glad you like the excellent treble and bass quality of these earbuds, we regret to hear that you're having an issue with the fit. We understand that finding the perfect fit can vary from person to person. We recommend trying different ear tip sizes and experimenting with the positioning to achieve a snug fit.
The LinkBuds S provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. Thank you for choosing Sony! -Sam

Hi Morgan,

Awesome! We are extremely pleased to hear that you are very impressed with the amazing sound quality, user-friendly touch sensor controls, and superb performance of the LinkBuds S. We are sorry if you are experiencing an audio issue. This is certainly not the news we'd like to hear. Let's try isolate and fix the problem by performing troubleshooting using these articles:
Sound skips when using the headphones (LinkBuds S) - https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00278106
There is no sound, or sound is only heard from one side of the earbud headphones (LinkBuds S) - https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00278101

I hope this helps.

With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

Should you more information/technical assistance, please feel free to email us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:

Thank you for choosing Sony!

Best regards,

Romeo
Sony Social Support

Hi MichaelC, thanks for your feedback.
We're truly sorry to hear you're experiencing static, popping noises and audio cut-outs with your LinkBuds S, especially after they performed well initially.
We also acknowledge your past experience with our over-ear headphones. Please know that we constantly strive to improve the reliability and performance of all our audio devices and feedback like yours is incredibly valuable in that process.

If you'd like to explore troubleshooting or a resolution with our team, please don't hesitate to contact our technical support team. They're best equipped to investigate these issues further and assist you directly. https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

Thanks for considering Sony products and for bringing this to our attention.
Sincerely,
Stephanie

Hi Reese,

You made the right choice! We're thrilled that you are enjoying these amazing headphones. Thank you for choosing Sony!

-Ralph

Hi AndreaB,
Good decision! We are truly delighted that you chose our Sony LinkBuds S and how much you love the style and fantastic audio quality of it. Link your worlds as LinkBuds S switch seamlessly between superlative noise canceling and natural ambient sound. Smart features and settings learn from your behavior and automatically adjust sound settings to provide the right sound for the moment. With an IPX4 water resistance rating, splashes and sweat won’t stop these Sony earbuds so you can keep on moving to the music. A newly developed 5mm driver unit, featuring a high-compliance diaphragm, helps keep the LinkBuds S small while driving your music with rich low frequency bass sound. Sony’s Integrated Processor V1 improves noise cancellation, enhances sound quality, and reduces distortion. Thank you for your recommendation and for choosing Sony! - Marco

Hello Mazman,

Thanks for your fantastic review of the LinkBuds S! We're thrilled to learn that they fit well and provide excellent, reliable reception in both ears. It's rewarding to hear your positive comments as we designed the LinkBuds S to be comfortable for extended wear while delivering a high-quality, stable audio experience.

Your recommendation means a great deal to us!

Thanks for choosing Sony.

Sincerely,
Jenn | Sony Social Media Team.

Hi Excellent, thank you for your honest and positive review! It brings us great satisfaction to hear that the sound quality of the Sony - LinkBuds S really impressed you. It's great to know you're enjoying both the performance and overall quality. Your feedback means a lot. Thank you for choosing Sony! Regards, -Dominick

Hi JOOyekanmi, We're glad that you like the sound quality. We're also happy to hear that you're satisfied with the replacement. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony! Erin

Hello Cardmom2015,
Great! You made the right choice! We are happy you switched to our Sony - LinkBuds S True Wireless Noise Canceling Earbuds and we're glad that you are loving the sound quality and long battery life of your new Sony WFLS900N. You can take advantage of the Sony | Headphone Connect to set your earbuds to your desired settings. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thank you for choosing Sony! - Marco

Hello Darci, We regret to hear you are having an issue with your Sony LinkBuds. Please make sure to update the firmware of your headphones: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/downloads. The software updates improve the general performance of the unit and include key features, applications, and bug fixes. Restart the connected device such as a smartphone or a computer you use, and pair the headset and the device again. Set the headset to “Priority on stable connection”. Bluetooth communications may be disabled, or noise or audio dropout may occur when there is an obstacle, such as metal or a wall, between the headset and the Bluetooth device and in places with wireless LAN, where a microwave oven is used, electromagnetic waves are generated, etc. Make sure the headphones and the charging case have enough charge. Set the headset into the charging case and close the lid of the charging case. You may be able to resolve some issues by setting the headset into the charging case. Despite your concern, it's good to know that you like the noise canceling feature of your LinkBuds S.

Should you need further assistance, you can email us at socialsupport@am.sony.com with the following details:

Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:

Sincerely,
Vincent