Customer Ratings & Reviews

Hi PalomaM,

Thanks for sharing your review and experience with the LinkBuds S. We're glad that you like the overall volume of the headphones. Your feedback about the design and distorted sound is greatly appreciated. For optimum fit and comfort, make sure that you are wearing the LinkBuds S properly. Having the correct fit will also give you the best sound qualities of the headphones. Make sure to also update the software version for optimum performance (via the Sony Headphones Connect app). For more information, please refer to these links:

https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000536462.html
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537646.html
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000539670.html

Hope this helps. If still not resolved or you need further assistance, please email us at socialsupport@am.sony.com with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

Sincerely,
-Ralph

Hi CarrieJo,

Amazing! We are so happy to know your satisfaction with the very comfortable fit design, industry-leading noise canceling function, and exceptional sound quality of the LinkBuds S. With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

Thank you very much for your purchase and for choosing Sony!

- Romeo

Hi IrisA,

We appreciate the 5-star rating and we're glad to hear that you love the noise canceling of the headphones. Link your worlds as LinkBuds S switch seamlessly between superlative noise canceling and natural ambient sound. Smart features and settings learn from your behavior and automatically adjust sound settings to provide the right sound for the moment. With an IPX4 water resistance rating, splashes and sweat won’t stop these Sony earbuds so you can keep on moving to the music. A newly developed 5mm driver unit, featuring a high-compliance diaphragm, helps keep the LinkBuds S small while driving your music with rich low frequency bass sound. Sony’s Integrated Processor V1 improves noise cancellation, enhances sound quality, and reduces distortion. Thank you for choosing Sony!

-David

Hi Bowzaa,

Fantastic! We are so happy to know your satisfaction with the amazing sound quality, very comfortable fit design, and reasonable price of the LinkBuds S. We are also delighted to hear that you love the fantastic features of these headphones. With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

Thank you for sharing your awesome experience with the LinkBuds S and for choosing Sony!

- Romeo

Hi Bcardinal87,
Thank you for your feedback! We're thrilled to hear that you took advantage of the great deal on the WF-LS900N earbuds! They’re an excellent choice for a second pair. We hope you enjoy the amazing sound quality and features they offer.

Thank you for choosing Sony and happy listening!
Best regards,
- Stephanie

Hi Monique, Awesome! We are glad to hear that you are happy with your new LinkBuds S! Thank you for the 5-star rating and for choosing Sony! -Carl

Hi Candace, That's awesome! We are glad that your son now has an amazing pair of in-ear headphones. Our LinkBuds S offer premium noise canceling to help him focus on his favorite playlist or podcast. They have Precise Voice Pickup Technology that optimally controls microphones on the outside and inside of the earbud, and advanced audio signal processing, conversations are ultra-clear, even in noisy environments. LinkBuds S also supports High-Resolution Audio Wireless thanks to LDAC, our industry-adopted audio coding technology. Thank you for trusting Sony! Vincent

Hi JeffreyB,
Awesome! Thank you for your honest review and for being a Sony LinkBuds S fan. We're glad that you like the sound quality of the LinkBuds S. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thank you for choosing Sony and for sharing your experience! - Marco

Hi Mrskappy,

Thank you for your review. We are really sorry if our LinkBuds S did not live up to your expectations and that it had to be returned. This is definitely not the experience we'd like to hear from you.

For optimum performance, fit, comfort, and to keep the LinkBuds S from falling out, we always recommend following the steps on these articles:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00262839
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000536462.html

We truly appreciate you, and we are hoping that you will consider Sony again in your future purchase.

Sincerely,

Romeo
Sony Social Support

Hi JazminG, This is a great gift idea! We're glad to hear that your boyfriend is satisfied with his new Sony Linkbuds S. The LinkBuds S provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. Thank you for choosing Sony! -Sam

Hi larry, Thank you for taking the time to share this amazing review of your Sony Linkbuds S! We're pleased to hear you love the small and light design, comfortable fit, great sound quality, long-lasting battery life, and overall features of your Sony Linkbuds S. The LinkBuds S provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. Thank you for choosing Sony! -Sam

Hello Perrogrande,

Thank you for choosing Sony!

We're honored to hear that you love your WFLS900N headphones! Knowing that they offer a great fit and fantastic sound quality is exactly what we aim for. We appreciate you taking the time to share your positive experience.

Best regards,
-Fred

Hi NQTX, we're glad you like the sound quality of the Linkbuds S. We understand your feedback regarding the voice assistance of your Sony unit. You can change the function assignments to the touch sensors using the “Sony | Headphones Connect” app. Please check this link for more details:

https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000539670.html?search=Voice%20Assistant

If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

The Linkbuds S are the world’s smallest and lightest, noise cancelling, Hi-Res truly wireless headphones. This combines a shape that perfectly matches the human ear with an ergonomic design for a more stable fit. With Precise Voice Pickup Technology that optimally controls microphones on the outside and inside of the earbud, and advanced audio signal processing, conversations are ultra-clear, even in noisy environments. The LinkBuds S feature an IPX4 splash-proof and sweat-proof design, Adaptive Sound Control, a a smart function that senses where you are and what you’re doing, then adjusts ambient sound settings for the ideal listening experience. Your LinkBuds S are designed for both style and environmental consciousness. Thanks for choosing Sony. ~Earl

Hi Omstr,

We appreciate your feedback. Your Sony LinkBuds S headphones are compatible with iPhone other iOS devices. Make sure you are pairing and connecting them correctly by following the guide from the links below:

- https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537529.html.
- https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537735.html

We take all user input seriously and will make sure your comments reach the appropriate person. Should you need further assistance, you can email us at socialsupport@am.sony.com with the following details:

Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:

Sincerely,
Vincent

Hi Bcre8ive, Thank you for the excellent review! We're glad you love the amazing sound quality, clarity, and the desert sand color option of your new Sony Linkbuds S. The LinkBuds S provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. Thank you for choosing Sony! -Sam

Hi Nater, Thank you for your feedback on the Sony Linkbuds S. We appreciate your initial positive experience with our product. We understand that preferences can vary, and we value your opinion. If you have any specific concerns or features you think could be improved, please let us know. Thanks for choosing Sony! -Sam

Hi HarryTC, We're glad that you like the LinkBuds S performance. Sony values the opinions of customers and is always striving to make Sony better. We will pass along these concerns. Thank you for choosing Sony. Erin

Hi CalvinC, we're glad you like our product! With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thank you very much for choosing Sony! ~Earl

Hi GilbertB,

Amazing! We're thrilled that you are enjoying the sound quality of the headphones. Thank you for choosing Sony!

-Ralph