Customer Ratings & Reviews

Hi ZACK,
Thank you for reaching out and sharing your experience with your LinkBuds S.

We're truly sorry to hear that you've been experiencing significant battery issues with your right earbud.
To help address this, we will like to suggest a few troubleshooting steps that often resolve battery-related issues:

-Reset the earbuds to factory settings. Find detailed instructions on this link: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541614.html
- Ensure your LinkBuds S have the latest firmware installed via the Sony | Sound Connect app.

If, after trying these steps you continue to experience the same battery drain with your right earbud, please do not hesitate to contact our technical support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

Thanks for considering Sony products and for letting us know about this issue.
Best regards,
Estefany

Hi, MichaelA,

Thank you for the review and the 5-stars rating! We are glad to hear that you have been enjoying your Sony LinkBuds! Enjoy up to 6 hours of battery from your headphones and store another 14 hours in the case for up to 20 hours of listening. In a hurry? Just a 5 minute quick charge gives you up to 60 minutes of play time.

Thanks for choosing Sony, have a nice day!
-DiegoV

Hi RogF,
Thank you for your time writing this review. While we are glad you like the sound quality, noise canceling features, and connectivity of your Sony LinkBuds S, we're sorry to hear if you are having issues when using the headset for phone call. Allow us to help make this a better experience.

You may try some solutions below if your voice does not reach the person during a call or your voice is low on the caller’s side:
Check that you are wearing the headset properly in your ears.
If the size of the earbud tips does not match the size of your ear canals or the headset is not worn properly in your ears, tap operations or Speak-to-Chat speech detection may not work correctly, or you may not obtain the correct sound qualities, noise canceling effects, or call performance.
Restart the Bluetooth device such as your smartphone or computer, and reconnect with the headset.
Reset the headset.
Initialize the headset, and pair the headset and the device again.
For reference: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537653.html

Should you need further assistance, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:

We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony. - Kris

Hi MarvinV, thanks for the 5 star rating! We're thrilled to hear you've been having a great listening experience with the Sony - LinkBuds S. Their high quality noise canceling and natural ambient Sound truly deliver an immersive experience. Thank you for choosing Sony and enjoy the music. Best regards, -Dominick

Hello Megamove,
That's awesome! We're glad that you love the over-all quality/performance of our Sony - LinkBuds S True Wireless Noise Canceling Earbuds. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony! - Marco

Hi, AndrewJ,

Thanks for the review and the 5-stars rating! We are glad that you love your Sony Earbuds so much! A newly developed 5mm driver unit, featuring a high-compliance diaphragm, helps keep the LinkBuds S small while driving your music with rich low frequency bass sound. Sony’s Integrated Processor V1 improves noise cancellation, enhances sound, reduces distortion.

Thank you for choosing Sony, have a nice day!
-DiegoV

Hi HMart, thank you for sharing your honest review of your experience using the WFLS900N. We're sorry if the headphones override's the connection when it is outside the case. As part of the normal operation, when the last-connected Bluetooth device is placed near the headset, the headset may connect automatically to the device by simply turning on the headset. If this is the case, deactivate the Bluetooth function on the last-connected device or turn off the power.
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000539112.html

The Linkbuds S are the world’s smallest and lightest, noise cancelling, Hi-Res truly wireless headphones. This combines a shape that perfectly matches the human ear with an ergonomic design for a more stable fit. With Precise Voice Pickup Technology that optimally controls microphones on the outside and inside of the earbud, and advanced audio signal processing, conversations are ultra-clear, even in noisy environments. The LinkBuds S feature an IPX4 splash-proof and sweat-proof design, Adaptive Sound Control, a a smart function that senses where you are and what you’re doing, then adjusts ambient sound settings for the ideal listening experience. Your LinkBuds S are designed for both style and environmental consciousness. Thanks for choosing Sony. Erin

Hi IncholP, we're glad you like our product. With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing SONY. ~Earl

Hi Batman,

That's awesome! We're glad to hear that you like the sound quality of the headphones. Link your worlds as LinkBuds S switch seamlessly between superlative noise canceling and natural ambient sound. Smart features and settings learn from your behavior and automatically adjust sound settings to provide the right sound for the moment. With an IPX4 water resistance rating, splashes and sweat won’t stop these Sony earbuds so you can keep on moving to the music. A newly developed 5mm driver unit, featuring a high-compliance diaphragm, helps keep the LinkBuds S small while driving your music with rich low frequency bass sound. Sony’s Integrated Processor V1 improves noise cancellation, enhances sound quality, and reduces distortion.Thank you for choosing Sony!

-David

Hi Pamela,

That's excellent to hear! It sounds like you're very pleased with your Sony WFLS900N earbuds. We're glad to know the sound is good and that the noise cancellation feature is working well for you, providing that immersive and distraction-free listening experience!

Thanks for choosing Sony, have an amazing day!
DiegoV

Hi Corv, thanks for commenting! We're thrilled to hear about your satisfaction with the amazing sound quality, long-lasting battery life, and superb Bluetooth connectivity of your LinkBuds S. We greatly appreciate your input with the touch control sensor of the headphones. If there's anything we can do to help or you may need an information/technical assistance with our product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:

Thank you so much for your purchase and for choosing the best brand, Sony!

Best regards,

Romeo

Hi Jeremy, Amazing! We're glad that you like the audio quality and battery life. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony! Erin

Hi Teacherman,

That's amazing! We are thrilled to know that you find our LinkBuds S perfect as a gift. With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

Thank you very much for the perfect star review and for choosing Sony!

- Romeo

Hi Ozzy,

Fabulous! You've made a great choice! We are so happy to know your satisfaction with the incredible sound quality, very comfortable fit & lightweight design, amazing features, and customizable settings of the LinkBuds S. With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

Thank you for sharing your awesome experience with the LinkBuds S and for choosing Sony!

- Romeo

Hi Nmit, That's great! We're glad that you like the sound quality of the Sony LinkBuds S. The Sony LinkBuds S offer premium noise canceling to help you focus on your favorite playlist or podcast. They have Precise Voice Pickup Technology that optimally controls microphones on the outside and inside of the earbud, and advanced audio signal processing, conversations are ultra-clear, even in noisy environments. LinkBuds S also supports High-Resolution Audio Wireless thanks to LDAC, our industry-adopted audio coding technology. Thank you for choosing Sony! -Craig

Hi TimothyB, We're very happy to hear this feedback! We're glad you're satisfied with your purchase.The LinkBuds S provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. Thank you for choosing Sony! -Sam

Hi Nelson,

Perfect! We're glad that you like the noise canceling function, sound quality, and settings (via the Sony Headphones Connect app) of the headphones. With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony!

-Ralph

Hi Yogi,

Thank you for your feedback! We're thrilled to hear that you're enjoying the WFLS900N. We understand that battery life is an important factor for our users, and we appreciate your input. We are always looking for ways to improve our products. If you have any questions, please feel free to reach out https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
We value your support!

Thanks for choosing Sony.
Best regards,
- Stephanie

Hi BradD, thank you for sharing your experience with the Sony - LinkBuds S! These earbuds produce an immersive sound quality thanks to the integrated processor V1. Also in regards to enhancing the bass, you can do this by using the Equalizer within the Sony Sound Connect App! Thank you for choosing Sony and enjoy the music. Regards, -Dominick