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$157.00

Customer reviews

Rating 4.2 out of 5 stars with 1534 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,534 reviews
  • Rated 2 out of 5 stars

    Phone doesn't work well.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fit. Great sound features. Terrible phone connection. Returned.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GinaE,

      While we are glad to know your satisfaction with the very comfortable fit design, features, and outstanding sound quality of the LinkBuds S, we are really sorry if you had encountered a Bluetooth connection issue and that your unit had to be returned. This is definitely not the news that we would like to hear. The LinkBuds S are designed to provide reliable and stable connectivity during various activities. However, certain factors such as distance, signal interference, and the environment can affect the connection. Some of these issues can be fixed by performing our suggested troubleshooting steps on this article:
      Sound skips when using the headphones (LinkBuds S) - https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00278106

      We value you and your feedback, and we are hoping that you will consider Sony again in your future purchase.

      Sincerely,

      Romeo Sony_US

  • Rated 5 out of 5 stars

    A 5 star

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for an awesome product, I love them and really recommend this.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Videogames, Thank you for sharing your positive experience with the Linkbuds S! It's great to hear that you love them and highly recommend them. Thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Best buy 4L

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a DJ, So far these are the absolute best earphones I’ve ever owned. Best buy gave me a good warranty too so I don't have to worry.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StoneC, we're glad you like our product. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Link Buds S

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good earbuds, good for work, exercise or most activities. Good battery life, controls a bit to sensitive but not to bad, amazing battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Phil,

      Thanks for sharing your 5-star review and experience with the LinkBuds S. We're glad that you like the battery life of the headphones and how it works well with your daily lifestyle. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 2 out of 5 stars

    Not for me

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t like the fact that they had touch controls. My ears are small so with headphones like these i have to push them in a lot. Everytime I wound push them back in some control would go off, which was very frustrating. Didn’t feel stable in my ears and would start sliding every couple of seconds. I returned and i’m sticking to my Beats pros.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Isabella,

      Thank you for the review and we do apologize for the inconvenience. It is unfortunate that the unit had to be returned. If the unit is still with you, please allow us to help you and turn this into a better experience. To adjust the fit of the headset to your ears, make sure to twist the headset unit to slide the earbud tip deep into your ear canal.

      https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000536462.html

      For us to better assist you, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      David Sony_US

  • Rated 1 out of 5 stars

    Fatal flaw in battery

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't get me wrong, I am very much happy with the overall performance with these earbuds. They are comfortable, have a nice sound quality, good bass, and excellent ANC. However, despite the battery life being decent, around the 1.5 year mark the right earbud NOSEDIVED. The left earbud functions completely fine, while the right earbud dies within 30 minutes from a 100% charge. This is a known problem among the community surrounding this device, some people struggle with the left earbud, some on the right earbud, but the story is the same, around the same time owning this device, one earbud with entirely fail on you. I love this device, and want to support it, but I can't. Reaching out to customer service gave me troubleshooting solutions and a referral to a third party repair service, nothing more since I was just outside the warranty window. They were polite and willing to help until they knew my device wasn't in warranty. I'm sorry but at $200 this device should last more than a year and a half, this is a fatal flaw in the battery, not normal battery decay you get with most devices. The community loves this device Sony, and I love your products, but you failed us with this one.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jenn,

      Thank you for choosing Sony.

      We sincerely apologize for the inconvenience you've experienced with the right side of your WFLS900N only lasting 30 minutes. Your feedback is valuable to us, as it helps us improve the quality of our products. Please rest assured that we will take this feedback seriously and work on enhancing our future products to provide a better experience. Thank you for choosing Sony.

      Best regards,
      -Fred Sony_US

  • Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alittle less intuitive than spme other devices i have had in the past but i like the product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Stevent,
      Great! We're glad that you appreciate the quality and performance of our WFLS900N. Thank you for choosing Sony! Enjoy!- Marco Sony_US

  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality, the noise cancelling feature works great! Battery life its okay.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoseA, we're glad you love our product! With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing SONY. -Craig Sony_US

  • Rated 5 out of 5 stars

    Excellent quality for fair price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the price! Not as interested in noise cancelling as much as i am in quality sound. These headphones fo a great job!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RogerC,

      You made the right choice! We're thrilled that you are enjoying the sound quality of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit in my ears a lot better than apple airpods pro!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's fantastic, Erick!

      We are so happy that you are satisfied with the very comfortable fit design (compared to another brand) of our WF-LS900N LinkBuds S.

      With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

      Thank you for the 5-star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    So comfortable!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds is great, and by far the most comfortable ear buds I've ever owned.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Powerball,

      Perfect! We're thrilled that you like the sound quality and comfort of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 1 out of 5 stars

    Early battery life degradation

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    *When it works* this is a very good product -- good sound, good ANC, relatively easy to use. What is disqualifying is how fast the battery life deteriorated in the right earbud (after a little more than a year of not heavy use) -- down to an erratic 15-30 minutes before exhaustion. Of course, >12 mos. is beyond warranty coverage, and all that Sony will do is throw a litany of reset steps at you before referring you to their hand-selected repair service. What's frustrating is that this seems to be a long-existing problem for which Sony has no effective fix. I'd buy another pair if I could be confident that the battery life issue wouldn't repeat itself, but I have no such trust. Also don't believe that repair could possibly be cost-effective over replacement. Bottom line, it's a good product *if* you can keep it working for more than a few mins at a stretch. Currently shopping for other brands to replace.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MIKER, we sincerely apologize for the frustrating experience you've had with the battery life of your LinkBuds S. We understand how disappointing it is when a product you enjoy doesn't perform as expected, especially given your positive experience with the sound quality and noise cancellation.

      To help us investigate this further and provide you with personalized assistance, please email the following information to socialsupport@am.sony.com
      -Full Name:
      -Username:
      -Telephone Number:
      -Model Number:
      -Issue/Concern:

      Thank you for considering Sony products and for bringing this to our attention.
      Sincerely,
      Estefany Sony_US

  • Rated 4 out of 5 stars

    Linkbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound canceling. Battery life is great so far so good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DurwoodL,

      You made the right choice with the Sony LinkBuds S! We're glad that you like the noise canceling function and battery life of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great! I love the ambient noise mode. The sound is wonderful.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AmberT,

      Amazing! We're glad that you like the sound quality and Ambient Sound Mode of the LinkBuds S. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loved this gift. He says that they are a great fit and comfortable. The batfery last long and the sound is incredible.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SheilaC,

      Great! We're glad that your husband is enjoying the fit, comfort, battery life, and sound quality of the LinkBuds S. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    SONY THE BEST

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own Apple AirPods Pro 2 gen, but after I made a research I interested in this model and I wasn’t wrong about that …. 100% satisfied with its quality , noice cancellation is what I love the most !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PavelC, We're glad that you are enjoying your LinkBuds S. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Great for conference calls

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding earbuds!!! Used them frequency for working out and conferences

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi crashdog, we're glad you are enjoying our product! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    The best pair of wireless earbuds ever!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's are absolutely great pair of earbuds as well as I never have any issues to pair them over bluetooth basically

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Adam, we're glad you like your new earbuds! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noise canceling especially for smaller ears, comfortable to sleep. Perfect for music and movies, I've had these over a year and no issues.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Donna, Thank you for the great review! We're very pleased to hear you like the excellent noise canceling and comfortable fit for smaller ears and for sleeping. Thank you so much for choosing the Sony Linkbuds S and for taking the time to share your positive feedback to us. -Sam Sony_US

  • Rated 4 out of 5 stars

    Sony Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality but requires an app to link up and is difficult to resync if you take them out

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnthonyS,

      Thanks for sharing your review and experience with the LinkBuds S. We're glad that you like the sound quality of the headphones. Your feedback about the Sony app is greatly appreciated. The Sony Headphones Connect app is recommended to fully utilize the capabilities of the LinkBuds S. For optimum performance, make sure to install the latest software version of the headphones and Sony app.

      With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony!

      -Ralph Sony_US