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$157.00

Customer reviews

Rating 4.2 out of 5 stars with 1534 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,534 reviews
  • Rated 1 out of 5 stars

    Not sure what to expect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really looking forward to expanding my earbuds experience with these, but unfortunately, less than a month in, the right earbud stopped working completely. For something in this price range, that’s pretty disappointing. I’ve used several of JLab’s $20 wireless headphones in the past and never had an issue like this, so I expected better here. I’d strongly recommend getting Geek Squad protection if you decide to go with these, just in case. Based on my experience, I can only give this product 1 star. Just a heads up to anyone considering it, might want to think twice.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lucky,

      Thank you for considering Sony products.

      We're truly sorry to hear that the right earbud on your WFLS900N headphones stopped working less than a month after your purchase. This is certainly not the level of quality we strive for, and we are committed to addressing your concerns.

      To assist us in gathering more information regarding this matter and to work together towards a solution, please reach out to us via email at socialsupport@am.sony.com. We kindly ask that you include the following details in your message:

      - Name:
      - BestBuy Username:
      - Model Number:
      - Description of the Issue:
      - Telephone Number:

      Thank you for your patience, and we look forward to assisting you further.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Headphone1

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course Sony, if I had to buy these headphones again, I would do so without hesitation, and I definitely recommend them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Marioh,
      That's awesome! Thank you for trusting Sony! We're glad that you are very pleased with the over-all quality of our Sony - LinkBuds S True Wireless Noise Canceling Earbuds. The LinkBuds S provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. Thank you for choosing Sony and for recommending our product! - Marco Sony_US

  • Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio quality and noise cancellation. Extremely light and comfortable. Has the occasional minor issue with multipoint connections.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nemesis0288, We're glad that you like the audio quality and noise canceling. For optimum performance, please ensure the software is updated. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    LOVE LOVE LOVE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So great that this is my second pair... (i lost one in the 1st set) . sound is great ... fit is amazing...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JackK, Awesome! We are so glad to hear that you are happy with your new LinkBuds S! Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thank you very much for your purchase and for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds ever. I tried others on planes, these are the best noise canceling buds on the market... i travel a lot SO I RECOMMEND

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GerardoB,
      Thank you for sharing your great experience with us! We're glad to hear you found the best noise canceling earbuds that perfectly matches your needs and expectations. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for the recommendation and for choosing Sony! - Kris Sony_US

  • Rated 3 out of 5 stars

    Left ear has always had issues.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My left ear tries to disconnect on me at the gym. Maybe the bluetooth isnt steong enlugh with multiple frequencies around me. The rest of the time the left ear had been ok. But now my left ear when running makes a terrible almost suction cup noise while moving. I dont know if the internals came loose or whag happened. But if tou get these. Get geeksquad

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bryce, Thank you for choosing Sony. We are sorry to hear that you are experiencing issues with your WFLS900N link buds. We'd love to troubleshoot the issues that you are having and make this a better experience for you. In the meantime, please follow our troubleshooting article link: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00204483

      Also, please try setting the headphones to Priority on Stable connection on the Sony Headphones Connect app and check if the issue still occurs.

      Should you need further assistance, please contact us for help.

      Please email the below information to socialsupport@am.sony.com
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      Regards,
      Carl Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome pair of earbuds.

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant complaint whatsoever. Great noise cancellation, great sound, easy connectively. Very little, if any issues whatsoever.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JuanManuel Awesome! We're thrilled to hear that you are enjoying your the noise cancellation, sound, and ease of connection. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Link buds S Review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good battery life and noise canceling is A1. All around good wireless earbuds the only rebuttal is limited colors to pick from

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shinigamishiru,
      Thank you for the 5-star rating! We're happy to hear you are enjoying the long battery life, noise canceling features and overall performance of your new LinkBuds S. These earbuds comes with Black, Earth blue and white color. We appreciate your input and taken note of your feedback. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thank you for choosing Sony! - Kris Sony_US

  • Rated 1 out of 5 stars

    Beware software/batter issues

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for a bit over a year. But after that the right earbud started to deplete so fast that the buds would not last over 45m this is apparently a known issue with not just these but the WX models. My device was out of warranty and I was reffered to a repair/servicer who wanted me to pay more than 60$ to replace/service the buds. Not okay considering this seems to be a very common issue with this and the WX model, yet no recall or service route for these deffects is available.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi April,

      Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience. It is unfortunate to know that you're having a battery life issue on your LinkBuds S. This is certainly not the experience we were hoping you would have. We want to ensure you're taken care of and assist with your unit. Can we contact you directly for assistance and to get more information? If so, please email the following details to socialsupport@am.sony.com so we can review your file:
      -Sony Case Number
      - Full Name
      - BestBuy Username
      - Telephone Number
      - Model Number
      - Issue/Concern

      Apologies if you've already provided some of this information in your review or to customer service. We aim to have accurate details for effective communication. We appreciate you being a Sony customer. Sorry for any inconvenience, and we hope to speak directly to resolve this matter.

      Thank you for allowing us to assist you.

      Sincerely,

      Romeo
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great fit and sounds awesome.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable yet snug fit so it won’t fall off or slide off during workouts or running. Great sound quality but noise cancelling is so so.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bbman,

      Awesome! We are extremely pleased to know your satisfaction with the very comfortable fit design, industry-leading noise canceling, and exceptional sound quality of the LinkBuds S.

      With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.

      Thank you so much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Link Buds - Great Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the buds more than my apple air pods that I used to have. They pair well with all devices and the sound quality is superb!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AgathaW,

      You made the right choice! We're glad that you like the connectivity and sound quality of the headphones. With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great ear buds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first earbuds. Pricier than I hoped to pay but they Feel great and work great. Would buy again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Marf, we're glad you are enjoying your new earbuds! With LinkBuds S, you’re always connected to your everyday worlds. Easily connect with the people you know and the content you love. Make crystal clear calls and listen to high-quality music - even in windy or noisy environments. AI based noise reduction algorithm isolates your voice and keeps conversations crisp. And with Ultra-small and light design, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, the quality is more than expected. It is exactly what i was hoping for.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mary, Thanks for the 5-star rating! We're glad that you are impressed with the sound quality of the earbuds. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good noise cancelling. The battery life on the case seems to be shorter than expected but still worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great to hear, GabrealR! We're glad that you are impressed with the noise canceling feature of the new Sony earbuds. Make sure to update your device's firmware to avoid any performance issues. Thanks for choosing Sony! -Craig Sony_US

  • Rated 4 out of 5 stars

    not Bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume was just ok,, noise cancelation was great. .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi onell,
      That's nice! We're happy that you are satisfied with the volume and noise cancelation feature of our Sony - LinkBuds S True Wireless Noise Canceling Earbuds. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, they fit really well and the sound is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Andres,

      Thank you for the 5-star rating! We're glad to hear that you like the fit and sound quality of the headphones. We appreciate the positive review and thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Good buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earbuds for my Motorola Android phone. Good connection and sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ledman,

      Amazing! We're glad that you like the connectivity and sound quality of the LinkBuds S. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    It’s decent!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of the premium Sony features at a good price. Only con is connection issue is your phone is in the next room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    She loves them

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a gift for my mom and she uses them everyday and loves them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SaraA, Great! We're pleased to hear that your mom loves her new headphones. Thank you for choosing Sony. Erin Sony_US

  • Rated 3 out of 5 stars

    Sony linkbuds s

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the headphones are great but the sound guailty is almost to quiet concerning the bass with the rest of the sound. Overall good earbuds though.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Darkfrodo420,

      Thank you for the review and we're glad to hear that you like the headphones. The bass sound quality will depend in the source that you're playing. We recommend using the Sony headphones connect app. The app allows you to customize the audio settings and equalizer to work with your headphones.

      https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/software/00269130

      If you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      -David Sony_US